Collecting your ticket at the station

Size: px

Start display at page:

Download "Collecting your ticket at the station"

Elijah Johnston
6 years ago
Views:

Click for Eurostar instructions or turn to page 2 Click for SNCF instructions

1 This guide includes instructions on how to collect your tickets when travelling on Eurostar and on SNCF services. Click for Eurostar instructions or turn to page 2 Click for SNCF instructions or turn to page 4 Ticket helpline : Mon - Fri - 9am-7pm, Saturday - 9am - 6pm Visit us at :

EUROSTAR JOURNEY EUROSTAR How to print your Eurostar tickets This guide will show you how to use the self-service ticket machines at all Eurostar

Please ensure you have the following information to hand: Booking name PNR Reference Make sure you print both your outbound and return tickets at

Using the main menu Select Enter Booking Reference Rail Europe bookings do not require you to use the credit card you purchased your tickets with.

2 EUROSTAR JOURNEY EUROSTAR How to print your Eurostar tickets This guide will show you how to use the self-service ticket machines at all Eurostar check-in areas. Please ensure you have the following information to hand: Booking name PNR Reference Make sure you print both your outbound and return tickets at the same time. 1. Selecting your language Using the touch screen firmly press the English option next to Collect or exchange your tickets here. 2. Using the main menu Select Enter Booking Reference Rail Europe bookings do not require you to use the credit card you purchased your tickets with. 3. Entering your booking reference Type in the six letter reference you received with your confirmation or over the telephone. Press OK This reference is sometimes referred to as a PNR or a TOD reference. In France it may be referred to as a reference dossier de voyage. Page 1

Ticket on Departure collection instructions EUROSTAR JOURNEY EUROSTAR 4.

Select the applicable journey from the list and press the Print button. 5.

You may also print tickets for the whole party or individual passengers. Make your selections and press Continue. 6.

3 Ticket on Departure collection instructions EUROSTAR JOURNEY EUROSTAR 4. Selecting your journey Your booking reference may include several journeys. Select the applicable journey from the list and press the Print button. 5. Selecting your passengers You may print the tickets for the whole journey, or just the outbound segment. You may also print tickets for the whole party or individual passengers. Make your selections and press Continue. 6. Printing your ticket Check all of the journey and passenger details carefully for the final time before pressing the Print Tickets button. 7. Retrieving your tickets Your tickets will now print and dispense from the lower slot on the left-hand side of the screen. Check that all of the tickets have printed before leaving the machine. Make your way to the check-in area and enjoy your trip. Page 2

SNCF JOURNEY How to print your SNCF tickets This guide will show you

Please ensure you have the following information to hand: Booking

Selecting your language Using the touch screen firmly press the

Using the main menu Select File and Electronic ticket collection. 3.

4 SNCF JOURNEY How to print your SNCF tickets This guide will show you how to use the self-service ticket machines at many French stations. Please ensure you have the following information to hand: Booking name PNR Reference 1. Selecting your language Using the touch screen firmly press the British flag. 2. Using the main menu Select File and Electronic ticket collection. 3. Selecting your ticket collection method Select Collection with a file reference number. You are not required to use the credit card you purchased your tickets with. Page 4

SNCF JOURNEY 4. Entering your booking reference Enter the 6 letter reference you recieved with your confirmation email or over the telephone and press Confirm.

Entering your passenger name Use the keyboard to input the passenger(s) name as printed on your confirmation documents and press Confirm.

If you are still having trouble please head to the nearest SNCF ticket desk and show them your PNR reference. 6.

5 SNCF JOURNEY 4. Entering your booking reference Enter the 6 letter reference you recieved with your confirmation or over the telephone and press Confirm. This reference is sometimes called a TOD reference or a reference dossier de voyage. 5. Entering your passenger name Use the keyboard to input the passenger(s) name as printed on your confirmation documents and press Confirm. You must enter the passenger name as it appears on your confirmation, even if it is spelt incorrectly or has been shortened. If you are still having trouble please head to the nearest SNCF ticket desk and show them your PNR reference. 6. Selecting your journey Check all of the journey and passenger details carefully for the final time before pressing the Print tickets for this journey button. 7. Printing your tickets Your tickets will now print and dispense from one of the slots at the front of the machine. Remember to print both your outbound and inbound tickets at the same time. Page 5

IRCTC. Blackberry 10 User Manual. MMAD Apps India Private Limited. (BlackBerry Partner) Developed & Supported by

IRCTC. Blackberry 10 User Manual. MMAD Apps India Private Limited. (BlackBerry Partner) Developed & Supported by IRCTC Blackberry 0 User Manual Developed & Supported by MMAD Apps India Private Limited (BlackBerry Partner) www.mmadapps.com reach@mmadapps.com . Login Page Enter valid USER NAME and TPIN and click on