INTEGRATED EVENT ACCREDITATION AND PARTICIPANT MANAGEMENT SYSTEM FOR SPORT EVENTS CASE STUDY ONL/ Document type: Registered as: Date:

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1 INTEGRATED EVENT ACCREDITATION AND PARTICIPANT MANAGEMENT SYSTEM FOR SPORT EVENTS Document type: Registered as: Date: CASE STUDY ONL/

2 Integrated event accreditation and participant management system for sport events Let us introduce you one of the latest novelties of ONLINET and its partners, our unique registration system which satisfies every needs during the organization and the arrangement of an event. Thanks to the developers of the used software, the system works with RFID tags and readers using cable, Wi-Fi or mobile internet and is able to handle the following actions among others: Pre-accreditation, local registration, giving secured passwords, tracking tag location and parking. The passes may also be used for paying after recharging. Hungarian Tennis Tournaments In co-operation with Open Time Consulting, the developer of the software side, we had the opportunity to take part in some Hungarian tennis tournaments with our kiosks. Tennis tournaments where our accreditation and participant management system was used: Hungarian Challenger Open 2017/2018, WTA Hungarian Ladies Open 2017, Gazprom Hungarian Open 2017 and Please check our case study about the solution and also read the full interview with Csaba Horváth, the representative of ONLINET Group s cooperator, Open Time Consulting.

3 Technical parameters of the integrated event accreditation and participant management system The base of the system consists of an RFID (Radio-frequency identification) tag with memory and password and a central master database. During the on-site accreditation, you only need a low power RFID reader device which connects to the database on a computer via cable, Wi-Fi or mobile internet. Pre-accreditation is also available by sending password-protected invitation to the invitees, so they can upload their data to the system online. All passes with RFID tags can be personalized with unique identification. Thanks to this, all participants can be tracked electronically with the located checking points which scan the tags and communicate with the central database. The RFID readers work from appr. 6 meters away, therefore it s even possible to track who arrives to the parking lot by car. The collected data can be extracted for reporting and statistical purposes in a user-friendly manner. In addition: the participants can use their RFID cards for parking or even for catering instead of having printed paper vouchers. The passes at the entrance can be recharged and may be used for paying at the on-site buffets, restaurants, shops or any other services skipping carrying cash. RFID tag The RFID device is a passive tag with a unique identifier working at a frequency of 860MHz and password-protected writeable memory. It can be identified from approximately 6 meters using the reader. Due to the long distance reading, the tag can also be used for identifying a car arriving to the parking lot. RFID reader The RFID reader connects to the computer with a RS232 serial line. There is a mysql database on the computer, which is a slave copy of the master database on the server. The network connection between the server and the clients can be wired, or can be used via Wi-Fi and mobile internet as well. Overview of the system Checking point RFID scanner Display screen Slave database Accreditation RFID printers Wrapping machines webcam Central database Master database Checking point RFID scanner Display screen Slave database Accreditation RFID printers Wrapping machines webcam Reporting Excel sheet Checking point RFID scanner Display screen Slave database

4 Presenting the origins of the project We had the possibility to work together with an innovative and pioneering company, the Open Time Consulting. They have asked us to provide the hardware side of their integrated event accreditation and participant management system for sport events. We really enjoyed working together and we have all learned a lot from each other, since the beginning of our cooperation. Along with Csaba Horváth, CEO of Open Time Consulting, we have collected the basic information of the devices and systems, so let us introduce our story! Who is Csaba Horváth and what to know about Open Time Consulting? Csaba was the owner and CEO of one of the biggest taxi companies in Hungary which has been bought up. During the years spent in the industry, informatics assumed the leading role, so they started to develop systems with a small group. They were among the firsts who created an online etiquette releasing system. They received many prizes for payment solutions and mobile apps, and they have been working with companies like T-Systems, Telenor, MasterCard, Cellum, etc. This company is Open Time Consulting, which is mainly an event management company that has a flexible software developer background, thinks in a modern, fast and open-minded way. They always try to involve fresh developers into the team. Please find more information about Open Time Consulting on their website: What kind of relation exists between the Gazprom Hungarian Open ATP Tour 2018 and the developed access control system? The Hungarian Tennis Association made an order for the RFID access control system to be used during the Gazprom Hungarian Open ATP Tour. The tournaments have a serious expectation of providing a high security-level as it is also required for everything to be followed online. This is how the RFID access control system was created which is also connected with online registration. The developers of the system managed to integrate more and more comfort features since it was born. GAZPROM hungary atp tour 2018: In 2018, the champion of the Singles category was Marco Cecchinato from Italy, and the winner couple of the Doubles was the Croatian Franko Škugor and the American Dominic Inglot. The Hungarian audience could cheer to Márton Fucsovics, and the #NextGenATP star, Denis Shapovalov also appeared on the tennis court.

5 What are the main features which were updated or rethought for the ATP Tour in 2018? As the integrated event accreditation and participant management was already introduced on the ATP tour held in 2017, the needed feedback was available for the developments. For example, this is how the online registration, the mobile entry, the tracking of the participants catering and the ticket reselling was integrated to the systems. It s also very important to coordinate the staff and the visitors correctly during an event. It s possible to provide different permissions for different people in each zone, therefore it s written on the RFID tag where the owner can entry and what can they do. In this case, all information except the photo, will be visible on the card. In exchange, the checkpoints will automatically identify the previously accredited ones, even if all other units are turned off or are unavailable for some reason. The process of the registration with the possibility of pre-registration Each event has a code and a related link The link is being sent to the invitee via , along with a personal login code By clicking on the link, the invitee can give their personal data and may upload a photo The system sends the data back and saves it to the database Using this process, there is no need for standing in line to get registered. With the possibility of accreditation, only the prepared packages need to be given to the visitors, this is how it ensures the faster access. The software has a number of useful features. Which features have been used during the latest tournament? fast accreditation access to visitors smart event passes efficient access permissions tracking reporting redundant database design easy installation payment catering parking system configuration implementation and testing providing RFID tags personalized ticket design on-site and off-site ticket printing customized neck straps and badges

6 Why has ONLINET Group Zrt. been chosen to create and provide the hardware side of the system? According to Csaba Horváth and the Open-Time Consulting, the appearance of a device is very important, especially in such a prestigious event as the Gazprom Hungarian ATP Tour. It s essential to have a clean and modern exterior design, which was ensured only by the solutions of ONLINET. In addition, the quality of the hardware material is also important, as these devices often have to do well in a vicious outdoor environment like they did on the Gazprom Hungarian ATP Tours so far. How many of the common children are alive now? During the Gazprom Hungarian ATP Tour 2018, Open Time Consulting and ONLINET had placed 15 devices and all of us hope that there will be many more in the future. Future plans for the software development According to Open Time Consulting, their goal is to resell tickets on-site with the usage of an installed kiosk device. Receiving great feedbacks from our customers and getting more and more relevant developing ideas after each usage, we are looking forward to continue the work together! If you are also interested in our latest developments and news, don t forget to visit our site, check our solutions and subscribe to our newsletter!

7 MULTIQ 23 The ONLINET MULTIQ 23 was chosen to support the Integrated event accreditation and participant management system. The following special development was executed for the integration on hardware and software sides: the usual ticket dispenser and informational function was replaced by the special card reader which needed a new design the reader is placed in the middle of the front side, after reading the tags, the 23 screen shows the needed information for the entry as the device needs to move frequently, wheels were provided GENERAL SPECIFICATION Floor standing ticket dispenser for medium, large and extra large customer services Stand-alone or network operation Touchscreen sizes: 23 Housing: metal Color: white Sizes (HxWxD): 1782x430x327mm TOUCHSCREEN (23 ) Model: Acer T232 display Display: 23 diagonal, FullHD LED Aspect ratio: 16:9 Native (Optimal) Resolution: 1920 x 1080 at 60 Hz Colours: 16.7 million Brightness (Typical): LCD panel: 300 nits (Typ.) Response Time (Typical): 5 msec Viewing Angle (Typical): Horizontal: 178 Vertical: 178 Contrast Ratio: :1

8 Ownership structure of ONLINET Three private individuals founded ONLINET Kft. in 2001, which operates as a 100% Hungarian-owned company. In 2009, ONLINET GROUP Zrt. was founded. Owners have an equal share of ownership and are actively involved in the company s everyday life. During the 17 years of existence, the ownership structure remained unchanged. In 2013 our company joined a venture capital investor. Who we are? ONLINET GROUP is the Expert of Customer Services and a leading European innovator of Queue Management Systems. We not just design, develop and manufacture, but we shape the future of this technology. Used on 4 continents, from Washington to Tokyo, our systems create efficiency, improve productivity and increase sales. We guarantee quality hardware built in the European Union, innovative software and flexibility in customizing or integrating. We supply the Banking/Finance, Telecommunications, Retail, Healthcare, Governmental, Hospitality, Transport and Education sector. contact@onlinetgroup.com