Discover how SAP Analytics answers the 2016 BI challenges in the Banking area. Jean-Luc MARTINO, Banque Raiffeisen June 1st, 2016
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1 Discover how SAP Analytics answers the 2016 BI challenges in the Banking area Jean-Luc MARTINO, Banque Raiffeisen June 1st, 2016
2 Agenda 2013 : the year where everything changed 6 months to define the BI roadmap 9 months to implement a BI platform with a 1 st pilot Lessons learnt 2016 SAP SE or an SAP affiliate company. All rights reserved. 2
3 2013 : the year where everything changed
4 Fondée en 1926 En tant que «Centrale des Caisses Raiffeisen luxembourgeoises» Banque indépendante : sociétaires luxembourgeois Centre de décision local Plus de 40 agences au Luxembourg dont 13 dépendent directement de la Banque, les autres dépendent des 13 Caisses qui sont contrôlées par la Banque Considérée comme un établissement de crédit unique (article 12 de la loi modifiée du 5 avril 1993) Raiffeisen est la plus grande banque coopérative au Luxembourg et essentiellement active au niveau local Passion Ambition Respect Proximité 3 métiers 1. Clients particuliers / retail 2. Entreprises 3. Gestion Patrimoniale Politique commerciale prudente 2016 SAP SE or an SAP affiliate company. All rights reserved. 4
5 2013 : the year where everything changed + 25 years of In House Development Functional revolution Technical revolution Information revolution 2016 SAP SE or an SAP affiliate company. All rights reserved. 5
6 2013 : the year where everything changed New HQ New DC New branding New digital presence 2016 SAP SE or an SAP affiliate company. All rights reserved. 6
7 6 months to define the BI roadmap
8 6 months to define the BI roadmap Assess existing BI capabilities Analytics Capability to produce KPI Reporting / analysis Capability to analyze data Capability to produce new reports Capability to broadcast reports Data management Operational data extraction Traceability Historical data Foundation Vision technology / process / HR / governance Analytics Reporting and analysis Data management Governance HR Process Technology 2016 SAP SE or an SAP affiliate company. All rights reserved. 8
9 Transfer & Reconciliation Transfer & Reconciliation 6 months to define the BI roadmap Define target architecture Core Banking / HR / Invoices / Existing extractions Risks/MIS Complementary extractions ETL Regulatory reporting Datawarehouse Operational data store Risks / MIS calculators Reporting rules / mapping Enterprise Model Impairment Credits Treasury DM Business Model DM Branch DM Marketing DM Finance MIS DM Regulatory reporting BI tools Risks MIS 2016 SAP SE or an SAP affiliate company. All rights reserved. 9
10 6 months to define the BI roadmap Review High level business requirements Business lines : retail / wealth / corporate services / markets Marketing Finance and Control Credits Operations Risk Management Compliance Audit / HR / Legal / IT 2016 SAP SE or an SAP affiliate company. All rights reserved. 10
11 6 months to define the BI roadmap Set-up a BI competence center BI Power user Business BI coordinator IT BI coordinator. Security Officer BI Power user Requirements / UAT / Reporting Design / Development / Operations 2016 SAP SE or an SAP affiliate company. All rights reserved. 11
12 6 months to define the BI roadmap Select BI software / hardware / partners SAP BO 4.1 IBM Pure Flex Most implemented solution on the Lux market (expertise on the market) Well known product by auditors and external advisors Clear product roadmap of SAP since Version 4 One fully integrated BI suite 2016 SAP SE or an SAP affiliate company. All rights reserved. 12
13 6 months to define the BI roadmap Select BI software / hardware / partners Strong expertise on BI solutions and Business Objects technologies Certified center of expertise for implementation and support Advisory services for architecture 2016 SAP SE or an SAP affiliate company. All rights reserved. 13
14 9 months to implement the BI platform with a 1 st pilot
15 9 months to implement the BI platform with a 1 st pilot Current / New customers New net cash Analyse Typologique Analyse Organisationnelle Clients : PM / PP Membre / Non Membre Res / Non Res Nationalité Langue Age Sexe Profession Adresse Banque / Métiers / Régions / Caisses / Agences / DAO 2016 SAP SE or an SAP affiliate company. All rights reserved. 15
16 9 months to implement the BI platform with a 1 st pilot Key achievements ON TIME New infrastructure, DEVOPS, DRP Optimize core banking data extracts Core banking data in ODS 9 months 21 months % TIME TO MARKET Business data (Enterprise Model) % months Datamarts % 8 In/Out flows, Clients products, Account statements ATM cash-in, MIFID, Clients master file, POST partnership, Quality control ON BUDGET Daily data historic (incremental) Access selectivity 2016 SAP SE or an SAP affiliate company. All rights reserved. 16
17 Lessons learnt
18 Lessons learnt A core banking is an accelerator to set-up a BI platform BI coupled to core banking increase your knowledge about the core banking data Pay attention to avoid developing too many requests on the enterprise layer Give priority to build datamarts Put in place the right balanced governance between Business and IT Project methodology with the right deliverables is not straight forward Don t underestimate the time to get power users involved SAP BO 4.1 delivers what was expected : BI functions, integrated BI suite, easy skills sourcing People are key to succeed : Business - IT Partners 2016 SAP SE or an SAP affiliate company. All rights reserved. 18
19 Thank you! Jean-Luc MARTINO Banque Raiffeisen, CIO Rue Léon Laval, 4 L3372 Leudelange, LUXEMBOURG
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