WCO Perspective on Single Window Environments
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1 WCO Perspective on Single Window Environments 9 TH MEETING OF THE COMCEC TRADE WORKING GROUP March 9 th, 2017, Ankara-Turkey Armen Manukyan Technical Attaché World Customs Organization
2 Single Window: A Philosophy of Governance Services re-organized; delivered under one roof Traditional structures of government are transformed New arrangements least inconvenience to citizens and businesses. Government Services to be re-engineered to meet the needs of cross-border regulatory processes Cross-border Single Window is an important measure for trade facilitation Strict definition single point of submission of regulatory information for import, export & transit Cross-border regulatory Single Window Copyright 2016, World Customs Organization 2
3 UN/CEFACT Recommendation 33 Basic definition of Single Window Facility for lodging standardized information and documents with a single entry point One time submission of information Individual data elements should only be submitted once Harmonized Data & combined crossdepartmental forms Basic architectural models Single Authority, Single Automated System (Integrated, Interfaced or Hybrid) Automated Information Transaction Systems WHO? WHAT? WHERE? WHEN / WHY HOW? Parties involved in trade and transport Standardized information and documents Single entry point Fulfill all import, export, and transit-related regulatory requirements. Electronic data elements should submitted only once Copyright 2016, World Customs Organization 3
4 SW as part of CBM Single Window is part of a wider program of inter-agency Single Window strategically linked with the overall performance on border management Focus on functional integration & Collaboratively performed activities integrated risk assessment, co-ordinated examination, unified conveyance, cargo & passenger control, combined trader account management Identifying and managing tasks of interagency co-ordination that support Single Window Services copyright WCO
5 SW as Collection of Services Single Window services can be organized into distinct, non-overlapping categories and hierarchies Potential gaps or overlaps cross-border trade, transport and regulatory services Framework to analyze and determine Single Window scope Pathways from business services to Single Window services under Service Oriented Architecture. Service interactions hold the key user satisfaction Draws management attention to interaction design and service experience Follows the established disciplines of service catalogue development and service operation management. Copyright 2016, World Customs Organization 5
6 WCO approach on implementation of SWE Single Window Concept Collaboration mindset Stakeholder consultation Strategic planning Policy Convergence Strategic Business Case for Single Window Approach Business case for the preferred Single Window Project(s) Single Window Initiative Political mandate Governance structures Program Management Project Formulation Single Window Environment Project Implementation SW Services Operational Change Management Performance management Single Window Project Implementation Review & Feedback Incubation & strategic Planning Copyright 2016, World Customs Organization Establishment & Consolidation Development, Implementation, Evaluation & Feedback 6
7 WCO activities in the area of Single Window Implementation. WCO Missions in Missions related to the facilitation of cross-border trade 88 Member supporting missions in format of national, regional workshops including consultancy and diagnostics missions on implementation of SWE 39 Missions were delivered in the OIC Member countries Cooperation with international stakeholders Harmonization of the standards on international level CITES, ICAO, (IMO), (UNECE: UN/EDIFACT Working Group as regards e-business standardization and UN/CEFACT's activities in the area of trade facilitation), UPU, IATA, ICC, ISO Two Global/Regional accreditation workshops 2017/2018 MERCOSUR/GLOBAL/MENA Copyright 2016, World Customs Organization 7
8 WCO activities in the area of Single Window Implementation. Update of the WCO SW Compendium On how to build a Single Window Environment 2017 To improve the use of the Compendium as a tool for the implementation of a Single Window Solutions To address the new challenges and developments in the area of cross-border trade To enhance the repository of best practices with regards to business processes Facility for lodging standardized information and documents with a single entry point Single Window Interactive Map Survey on E-services in the Single Window Environment Status: in phase of development Single Window E-learning modules 2017 Status: in phase of development Information Services Cargo Operations Services Cross Border Regulatory Agencies Checkpoint Services Other Services (Registration, Business Continuity) Copyright 2016, World Customs Organization 8
9 Single Window Interactive Map Copyright 2016, World Customs Organization 9
10 WCO tools to support Single Window and TFA Implementation The WCO has developed a number of instruments and tools, which respond to Members needs as regards TFA implementation. The WCO is continuing to develop and fine-tune an inter-active guidance tool designed to help Customs implement the TFA. Examples of WCO tools and instruments Revised Kyoto Convention New tools SAFE Framework of Standards Time Release Study Guide Data Model Post Clearance Audit Guidelines Customs-Business Partnership Guidance Risk Management Compendiu m WCO tools under update and development UPDATE Single Window Compendium Single Window Interactive Map Single Window E-Learning module CBM Compendium Globally Networked National Trade Facilitation Committee Customs Copyright 2016, World Organization IT Guide for Executives Transit Handbook Single Window Compendium WCO Regions SWIM 10
11 Mercator Programme Key Objectives Copyright 2016, World Customs Organization 11
12 Mercator Programme Copyright 2016, World Customs Organization 12
13 Thank you Armen Manukyan
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