Silverlake Symmetri Islamic OmniCard

Transcription

1 Silverlake Symmetri Islamic OmniCard The Current Landscape Islamic banks are faced with a persistent demand frm their custmers t prduce card-based financing ptins, payment cnvenience, and the ability t pay fr purchases in accrdance with the Sharia h. The ability t accmplish these tasks thrugh cnventinal cards is hwever cnsidered haram, r prhibited, due t the interest-based nature f the cnventinal cards business. This des nt hwever preclude Islamic banks frm ffering halal card prducts if the Riba, r interest, is remved as the majr earning mechanism. Cards are a majr surce f incme fr cnventinal banks. Sizeable revenues can be cllected frm card membership fees, transactin fees, merchant discunts, penalties fr verdue payments, and especially frm cmpund interest earned when cardhlders maintain an utstanding balance. The Sharia h des nt prhibit cllectin f fees r earning prfit frm sales r transactins, it des hwever denunce the practice f usury as represented by interest. Therefre, if the cllectin f interest can be remved frm card transactins, then Islamic cards are permissible and can be prfitable. 1

2 cmpliant T remain cmpetitive, Islamic banks must be able t ffer custmers card prducts that are Sharia h cmpliant and free f interest-earning features. Silverlake Symmetri Card Management Slutin Suite Silverlake Symmetri OmniCard Online status update, nline enquiry & batch interface Back Office System (BOS) Silverlake Symmetri ATM Manager Silverlake Symmetri ATM Manager ATM Management & Switching Silverlake Symmetri 3D Prtect Silverlake Symmetri 3D Prtect Access Cntrl Server (ACS) Merchant Plug-in (MPI) Merchant acquiring Card issuing Frnt End Prcessr (FEP) Switch driver POS, Payment Scheme and Dmestic Netwrk Share mdules Dmestic netwrk Merchant acquiring Merchant Accunt Payable (MAP) Card issuing Custmer Prfile (CPM) Accunt & Billing (CAR) Payment Plan (PPM) Applicatin Prcessing (APM) Custmer Services (CSM) Accunt Cllectin (OCM) Share mdules Access Cntrl (ACL) Dispute & Chargeback (DCM) Event Alert (EAM) Cre cnfiguratin (CFG) Lyalty Prgram (LPM) Incident Management (IDM) Frnt End Prcessr (FEP) Access Cntrl (ACL) Cre Cnfiguratin (CFG) Credit Authrisatin (CAM) Custmer Services (CSM) POS Manager Fraud Mnitring (FRM) Incident Management (IDM) Banking Switch/Bank Channels Recurring Payment (RPM) Event Alert (EAM) 2

3 cmpliant Silverlake Symmetri Islamic OmniCard Silverlake Symmetri Islamic OmniCard is a cmplete card and payments slutin designed t help Islamic banks run secure and prfitable card peratins. T remain cmpetitive, Islamic banks must be able t ffer custmers card prducts that are Sharia h cmpliant and free f interestearning features. The parameterised nature f Silverlake Symmetri Islamic OmniCard enables Islamic banks t quickly ffer innvative and cmpetitive card prducts that are fee-based. We understand yur needs Supprt fr Sharia h cmpliance Silverlake Symmetri Islamic OmniCard can help Islamic banks prvide interest-free Sharia h- cmpliant card prducts with sme r all f the fllwing salient features: N interest is charged n any utstanding balance. Credit is limited t and guaranteed by funds cming frm the custmer s accunt that is based n a Wadiah cntract r ther depsits f the custmer in the Islamic bank. Ttal prfit chargeable ver the card s duratin is fixed at the start. Sharing f card peratins cst with cardhlders. Additinal funds can be made available t custmers thrugh a Qard Hassan cntract. Administratin fees calculatin can include the rati between the previus mnth s perating csts and utstanding balance. Variable fees can be charged t guarantee purchase payments t merchants r as a fee fr the prvisin f the credit facility. 3

4 cmpliant Serve custmers better With Silverlake Symmetri Islamic OmniCard yu can ffer innvative Sharia h-cmpliant card prducts quickly while serving yur custmers mre efficiently and prfitably. The slutin prvides: Sharia h cmpliance. Cmprehensive card and merchant management. Parameter-driven and autmated capabilities. Flexible applicatin structure. Real-time r batch SMS and alerts r reminders t custmers based n nline/batch rule settings. Flexible prduct definitin and pricing. Supprt fr card business strategies. Scalable and superir technical architecture. Superir custmer-centric design. With Silverlake Symmetri Islamic OmniCard yu can ffer innvative Sharia h-cmpliant card prducts quickly while serving yur custmers mre efficiently and prfitably. Silverlake Symmetri Islamic OmniCard supprts lyalty prgrams with special features such as pints merging at the custmer level and multiple redemptin ptins. Real-time and scalable validatin f transactins based n user-defined credit and fraud cntrl parameters allws fr fast and secure transactins prcessing. 4

5 cmpliant Cmprehensive and flexible Silverlake Symmetri Islamic OmniCard includes pull-dwn lists with preladed values and valid values electin lists. The Islamic buy and sales cncept fr setting custmer credit limits and prfit ver card membership duratin is als supprted. Silverlake Symmetri Islamic OmniCard is a cmprehensive and mdular slutin that can grw with yur business. Yu can chse t start with a basic card system and then add new mdules and features later n. As yur business grws, yu can easily expand yur card fferings t include a wider range f cards such as credit, debit, stred value and private-label cards. Custmer-centric sales and marketing The wide range f parameter-driven chices prvided by Silverlake Symmetri Islamic OmniCard enables yu t quickly launch new prducts with innvative features. Silverlake Symmetri Islamic OmniCard supprts tiered rates in cmputatin f mnthly fees and delinquency charges, variable administratin fees, cst-sharing based calculatin f fees, transactin pricing based n merchant r Merchant Categry Cde (MCC) and payment methds such as instalments and recurring payments. Silverlake Symmetri Islamic OmniCard makes it easy t manage new cardhlder accunts. It supprts nline particulars maintenance, generatin f decisin letters, applicatin scring schemes and autmatic card number generatin. Silverlake Symmetri Islamic OmniCard helps yu manage the myriad f relatinships yu have with yur cardhlders. Yu can track cardhlders with multiple accunts, multiple cards prduct types, and multiple cards with ease. Silverlake Symmetri Islamic OmniCard als supprts card embssing/encding. Lyalty prgrams are an essential custmer retentin strategy and banks need t execute multiple types f lyalty prgrams t prmte card usage. Silverlake Symmetri Islamic OmniCard supprts lyalty prgrams with special features such as pints merging at the custmer level and multiple redemptin ptins. 5

6 cmpliant Efficient merchant, dispute, and cllectins management Silverlake Symmetri Islamic OmniCard supprts differential discunt rates fr n-us and nt n-us cards, and different discunt rates based n vlume r prmtins. It als autmates many labrius prcesses such as credit and debit adjustments t merchant accunts, chargeback t merchants, payment advice, cheque printing, sales cmmissin and generatin f merchant vlume analysis reprts. Silverlake Symmetri Islamic OmniCard autmatically tracks the whle cycle f retrieval and chargeback, and prcesses all incming and utging chargeback, retrieval and miscellaneus transactins. It has a cmprehensive set f reprts such as critical utstanding items reprts, by days and by amunt and excess chargeback listings, by MCC and by merchant. This eases the reslutin f disputes quickly. Silverlake Symmetri Islamic OmniCard has a rich set f parameters that classifies accunt stages such as delinquency, ver-limit, billing cycle, prduct cde, and accunt status. It supprts priritisatin and distributin f accunts t cllectin agents, and has a rich set f template letters fr use. This enables yu t benefit frm an efficient built-in cllectin prcess. Highly secure card transactins Real-time and scalable validatin f transactins based n userdefined credit and fraud cntrl parameters allws fr fast and secure transactins prcessing. Silverlake Symmetri Islamic OmniCard als prvides nline interfaces t varius payment assciatins such as Visa s and MasterCard s systems fr real-time 24-hur authrisatins. Silverlake Symmetri Islamic OmniCard includes a switch that links yur card system t all external systems such as call centres, IVRs, Pint-f-Sales (POS) terminals, ATMs, internatinal and cuntryspecific payment netwrks, and t yur cre banking system. Silverlake Symmetri Islamic OmniCard s multi-bank features enable yur card centre t prcess card transactins fr multiple financial institutins (i.e., member banks). This gives yu the facilities needed fr a lucrative business in card acquiring. 6

7 Abut Silverlake Symmetri Islamic OmniCard Silverlake Symmetri OmniCard is Omni platfrm that ffers Card and Payment Slutin. It is designed fr bth Cnsumer and Islamic Banking. T remain cmpetitive, Islamic banks must be able t ffer custmers card prducts and merchant acquiring that are Sharia h cmpliant. The parameterized nature f Silverlake Symmetri OmniCard enables Islamic banks t quickly ffer innvative and cmpetitive card & merchant prducts. Abut Silverlake Symmetri Silverlake Symmetri s slutins prvide banks with a range f banking sftware that enables them t address their cre banking, custmer management, nline banking, mbile banking and card management requirements. Banks arund the wrld are using the suite s cmpnentised business slutins t help drive their custmer service, retentin and cre peratinal strategies thrugh imprved visibility f custmer relatinships and increased frnt t back ffice efficiencies. The flexibility and functinal breadth f these slutins helps banks t ptimise the custmer experience, imprve peratinal efficiencies and excel thrugh innvatin, ensuring banks drive prfitability and maintain cmpliance. Abut Silverlake Axis Silverlake Axis creates technlgies and build sustainable and dynamic envirnments t enable the Digital Ecnmy. What sets Silverlake Axis apart is the fundatin fr its cmputing principles, which are grunded n mathematical theries. Silverlake Axis has mre than 25 year track recrd f experience and a breadth f expertise as a leading prvider f Digital Ecnmy slutins and services fr majr rganizatins in Banking, Insurance, Payments, Retail and Lgistics industries. Over 40% f the tp 20 largest banks in Suth-East Asia run the Silverlake Axis cre banking slutin, and we are the cre system platfrm partner f chice fr 3 f the 5 largest ASEAN super reginal financial institutins. Tday, the Grup s slutins are delivering peratinal excellence and enabling business transfrmatins at ver 200 rganisatins in ASEAN, Australia, China, Eurpe, Japan, Middle East, New Zealand and Suth Asia. Silverlake Axis is listed in the Mainbard f the Singapre Stck Exchange (SGX). Fr mre infrmatin, please visit Cntact us n: Cntact_symmetri@silverlakeaxis.cm 2016 Silverlake Axis Limited