Saturn Systems. Keith Erickson October 25,
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1 Saturn Systems Keith Erickson October 25, 2012
2 Presentation Goals Company Background Business Operations Software & Systems Engineering Project & Customer Summary Future Growth Plans
3 Location 314 W. Superior St. Duluth, MN
4 Business Motivation Risks Owners & families make personal sacrifices Typically work long hours Difficult to escape work pressures Rewards Responsible for own destiny Can set own goals & objectives Customer appreciation validates hard work
5 Saturn Systems History Founded in 1990 in Duluth, Minnesota Origins in Device Control and Integration, Detailed Engineering Since 2000, Focus Changed to Enterprise Application Development 25% Growth Annually Since 2006 Recognized in the Inc for 2011, 2012
6 Rural Outsourcing U.S. alternative to off-shoring Saturn Systems Model Central U.S. Location Physical Office Space High Skill Niche (degreed engineers) Minnesota/Duluth Attractive, High Standard of Living Well Educated State
7 Competencies/Skills Design/Engineering Focus Microsoft Certified Partner Experts at Working Over Distance Technology Expertise Microsoft C#, C++, ASP.NET, SQL Server, SSRS, SSIS Java Technologies Linux, Apache, MySQL, PHP (LAMP)
8 Staff Profile Management Team MSEE, ECE, CS, Math, Accounting degrees Duluth Technical Staff CS, ECE, related 4 year degrees Project Managers, Technical Leads, Senior Software Engineers, Software Engineers, Programmers, QA Testers Telecommuters Saturn employees, working from their homes in outstate areas Grand Rapids office Establishing remote office in Grand Rapids, MN (2013) Contractors Business Analysts, Engineers and Programmers
9 Duluth View
10 Business Activities Operations & Scheduling Marketing & Business Development Recruiting Financial (taxes, accounting, forecasting)
11 Technical Activities Writing Proposals and Estimates Writing Functional Specifications System Architecture & Design Software Development Device control & protocols, web applications, desktop applications, database design and programming Unit (developmental) testing System-wide (beta) testing Deployment and integration Ongoing support and maintenance
12 Current Technologies Microsoft.NET Framework (C#, VB) ASP.Net web applications Windows desktop applications WinCE embedded platforms Java, C++ SQL Server, Oracle, MySQL databases We also tackle legacy systems as needed
13 Process & Communications Project Portal for internal and customer communications (Basecamp) Internal Project Checklist Issue Tracking Milestones Published documents Time Entry system for internal operations and customer invoices (BillQuick)
14 Revenue Generation Project based contracts Time & Materials (hourly against budget limit) Off-site staff augmentation (hourly) On-site consulting (hourly) Timekeeping procedures We record all worked time in 15 minute increments, charge time to customer or Saturn administrative categories. We invoice customer for all billable time, including activity comments.
15 Business Costs Personnel Direct Labor (billable staff) Management and administrative Non-billable (i.e. bench ) time Sales & Marketing Billboards Public radio advertising Google Adwords Recruiting CareerBuilder, newspapers, recruiters.
16 Software Engineering Approach Define project scope & requirements. Document system design, interfaces, test strategy. Development and unit testing. Beta deliverables and client testing. System QA testing and integration. Training & ongoing support.
17 Development Process Agile/Waterfall/Mixed Adapted to Customer Needs & Preferences Staff Augmentation or Full Project Team Architecture & Design Coding Quality Assurance Deployment Support
18 Development Process Lead Engineer Centric Approach Cloud Based Project Portal Consistent Project Process
19 Quality Assurance Developer Independent Testing Black/White Box Functional Testing Documentation Formal Test Plans Test Case Creation Tools Formal Test Results
20 Current Project Types Web applications Device integration and control Telemedicine Staff augmentation
21 Case Study Web Application AMSOIL INC., Superior WI Online Store and user account maintenance Dealer Zone Customized portal for over 80,000 dealers MyGarage - personal vehicle tracking Project management, support since 2005
22 Case Studies Device Integration & Control Wireless network of air brake sensors Firmware ARM Cortex processor Gainspan wireless interface Windows user interface C#.Net UI UDP device communication
23 Case Studies Telemedicine Beacon Federal grant Video conferencing Patient camera Device cameras Blue tooth stethoscope Virtual appointment Remote provider (doctor)
24 Case Studies Staff Augmentation Call Center web application.net/java Technologies Two internal teams of 3 developers each Daily video scrum meetings with customer teams VPN communication
25 Future Goals & Opportunities Rural IT Outsourcing Saturn is one of a handful of nationally recognized firms in this industry. Our model since 1990, it only gained the moniker in Twin Cities, other large metro areas Marketing to these areas through public radio, billboards, Internet search optimization techniques. Local customers A fairly limited potential market Planning for strong growth over the next 3 years
26 Questions?
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