Gratis Meetingsbooker.com Travelport Hotelzon

Size: px

Start display at page:

Download "Gratis Meetingsbooker.com Travelport Hotelzon"

Antony Chapman
6 years ago
Views:

1 IOS Matrix Please provide the name of your booking system or business tool Gratis Meetingsbooker.com Travelport Company Profile Company Head office contact details Locations/Branches/ Divisions YES YES VAT & Company Reg numbers (accounting & bill back) YES YES For Agency YES, For Clients, YES to Company Reg Number, to VAT (currently) Import profiles from an Excel/csv file (instead of doing individually) Through 3rd part tool YES YES Contact Details Personal profiles YES YES Can group profiles together for data purposes Can group profiles together for viewing purposes Store info on loyalty cards/credit cards/premier Inn Cards etc. per client/booker Able to view SLA on the screen per booker/traveller NO YES Company Booking Policy Parameters Prevent completion of bookings out of policy With Quality Control YES YES On-line, Back Office can over-ride Automated Authorisation request for out of policy bookings per company setting With Quality Control YES YES Automated Authorisation request for out of policy t automated YES YES bookings per individual profile Ability to override out of bookings policy (data capture purposes only) Set per night budget With Quality Control YES YES Set per night budgets according to region or city in UK & overseas With Quality Control YES YES Clients can view only own bookings or can have access to view those of a specified traveller group Travel agent tool Out of Policy Settings Over budget With Quality Control n-preferred hotel With Quality Control n-commissionable bookings With Quality Control Specific hotel chains/properties With Quality Control NO YES Hotels which accept credit card payments only ( no provision for invoicing available) With Quality Control YES YES

2 Gratis Meetingsbooker.com Travelport Weekend bookings With Quality Control Maximum consecutive nights With Quality Control NO YES NO YES Data capture on all d out of policy bookings eg; r, alternative hotel available, lost/achieved savings in addition to booking details Hotel Content Description, address, overview and chain of hotel Photographs Ability to import from GDS YES NO Ability to import from OTAs Through Travelport Rooms and More YES NO Ability to import from Venue Directory Through Hotel Content Plus NO YES (but do not envisage this being a requirement) (* development pending) Ability to import from (please specify) Aggregated content through Travelport Rooms and More n/a Dhisco Hotel Extranet (zonconnect) Amadeus Hilton Transaction Engine, HTE Premier Inn Opera Web Suite, OWS Hotusa Trust Inetrnational Travelport Expedia Travelport Rooms and More Worldspan YES any 3rd party booking system n/a Feedback (client feedback on experiences at hotel) Hotel Search Accommodation Booking Management of loyalty programmes, for client and agent Categorise database by priority levels, eg specific client preferred hotel, HBAA hotel, GDS imported hotel etc NO NO Through Quality Control tool integrated in to By postcode, town, hotel name, chain etc Search by facilities, features etc By distance from a specified location/postcode YES NO Show on location map with nearest airport/train station/underground stations etc YES NO (*map available, but doesn't specifically plot other locations) From last booked by Contact YES YES From last booked by Company YES YES From last booked by Agent YES YES By lowest rate booked in a specified area NO YES (* through reporting) By category of hotel, eg client preferred hotels, or HBAA hotel etc NO YES All input data for accommodation (and conference) bookings, including payment instructions, can be saved at initial enquiry stage for review, amendment and final confirmation

3 Gratis Meetingsbooker.com Travelport Conference / Events Search Functions & Venue/ Hotel Data Conference Package Offering Manage accommodation allocations, including staggered release times, multiple sites Repeat/copy bookings, accommodation and conferences Automated of confirmation to Hotel Automated of confirmation to Booker Automated of confirmation to Traveller Automated of confirmation to a specified distribution group YES YES In development YES - BOOKINGS, NOT YES CONFERENCES YES YES YES YES YES YES YE YES Automated request for copy bills (for commission YES NO - Could add this easily purposes) By postcode, town, hotel name, chain etc NO YES Star rating / venue description - content NO YES Room facilities ie: natural daylight, air-con etc NO YES Room capacities by layout - classroom / cabaret etc NO YES Floor plans for some NO YES Image library of venues / hotels & event rooms Through Hotel NO YES Content Plus Rack rates for : DDR Packages 24hr Packages NO YES The inclusions in these packages NO YES

4 Gratis Meetingsbooker.com Travelport Booking process Live inventory - small meetings only YES NO (* Beds through GDS) Reporting Tools Central Reservations / direct contact details Client / booker on-line portal / platform Management Information By booker By spend By booker / department / stakeholder / region By hotel group or chain By date range By spend Payment Options Ability to pay by credit card Integrated virtual cards YES YES Credit card tokenization Please explain NO N/A - does have encrypted card numbers and card masking on documentation. If we are taking payment on-line we would use tokenization as standard. Data Capture Ability to instruct payment via invoice With account being set up with property first Mandatory fields With Quality Control Drop down menus YES YES yes Free type fields YES YES yes Ability to designate field type as free type/drop down/mandatory etc With Quality Control YES YES yes (*some fields) Bespoke to each client With Quality Control YES YES yes Pre-populated static data per company YES YES yes Pre-populated static data per profile YES YES yes

5 Gratis Meetingsbooker.com Travelport Sales Process / CRM Lead Source identifier NO YES yes Pipeline Input & Management showing budget/forecast/delivery, per client and/or per person NO YES yes (* to a degree) Activity / Task Manager, per client/contact/person NO YES yes KPI measuring & setting NO YES Internal contact referral - setting actions for colleagues NO YES yes Marketing / communication campaign management to include distribution, response detail/rate, ROI tracking NO YES yes Management Information (Clients) Performance Dashboard Bespoke reporting per client, specific headings/ reports etc Overall Company Summary of spend including: ARR, Savings by % and Spend by Location, Branch Spend by Booker Spend by Traveller Spend by specific data capture Extracted by specified criteria, eg: entered, arrived, amended, cancelled etc NO YES - Has Reporting rather than Graphical YES YES yes - but Excel manipulation would work YES YES NO YES yes yes

6 Gratis Meetingsbooker.com Travelport Management Information (Hotels) Hotel Commissions Automated graphs Data Format; Excel, PDF or other please specify Out of policy reports (by each parameter programmed) Preferred Programme performance Accessible on line (for clients to access) Overall business placed Summary totals per client by hotel/chain Summary totals per client per hotel location Market share by hotel chain/property ARR booked across chain and or per location Programme different commissions including varying VAT values YES YES Excel, PDF, csv html, pdf, csv, excel YES Excel, CSV API FTP PDF, csv/excel, html, or to screen YES YES YES YES YES YES (no to VAT) YES YES

7 Gratis Meetingsbooker.com Travelport Automated invoicing for all bookings to hotels (via ) Automated invoicing for all bookings to hotels in a Chain (via ) Exported in to Sage (nominal codes specified) Reporting on commissions invoiced/waiting invoice YES YES YES YES Would need more information on SAGE system YES - And other accounting systems Fees Programme any fees chargeable to a client eg: YES Bill Back Fee NO YES Administration Fee YES (TRANSACTION FEE) YES n Commissionable Fee NO YES Credit Card Fee NO YES t currently Ability to adjust fees for conference and accommodation NO YES Client Bill Back Infrastructure / Support / Additional Extract reports on fees charged per client, and overall for a specified period NO YES Automated bill back for all bookings by specified criteria YES YES eg date range, pre paid bookings etc Export into sage Would need more information on YES SAGE system Automated process of invoices/credit card charges NO YES received against each booking and authorisation process for any outside of policy Server (standalone) YES YES Hosted YES YES Cloud YES YES API Compatible Online/Offline Support resources Traveller Tracking - Duty of Care report YES YES Link to travel management Provision (Air/Rail/Car) NO NO Remote access/users

8 Gratis Meetingsbooker.com Travelport Additional Features: please add Our next-generation hotel GRATIS is designed to take you for travel through the booking process consultants incorporates filter from enquiry through to capabilities making it easier for commission claim. All enquiries consultants to find the right are initially logged by client and property by various you then have the choice to requirements (rate type, hotel either submit an online RFP for group, commissionable, nonrefundable rates, inclusive of input the event details/rates the venues to respond to or free WiFi and breakfast). The manually yourself. From the map feature allows consultants information obtained you can to search by postal code or point create detailed, full colour of interest as well as display proposals using the venue data travelling times between two and images from points). With Travelport Exclusive venuedirectory.com and Rates, agents are assured of the subsequently create client and best value deals for their venue confirmations, travellers. amendments, options held to venues, release report to a venue, cancellations, claims, reminders and invoices. YES Annual and Tactical RfP Tool, Commission RfP Tool, Client Portal Creation,Project Document System, Contract Holding System,Database of 425,000 Global Venues and Hotels including unique and unusual venues. All enquiries are tracked to enable you to see conversion rates, booking sources, referral sources, RFP response times, lost and cancelled bookings (with reason) and there are over 100

Frequently Asked Questions & Answers pinsight Web version & more!

Frequently Asked Questions & Answers pinsight Web version & more! For more information: pinsight Support Center: (877) 404-4169 Monday-Friday: 6:30am 9:00pm Eastern Saturday & Sunday: 9:30am - 6:00pm Eastern