DIRECTORATE OF e-governance & TAMIL NADU e-governance AGENCY (TNEGA)

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1 DIRECTORATE OF e-governance & TAMIL NADU e-governance AGENCY (TNEGA)

2 Transforming to e-governance The advent of computers and Information Communication Technology is not only felt in the Corporate but also in Government Departments. Earlier Computers in Government departments were used merely as replacement to typewriters. Now the scenario has totally changed. ICT is used in all e-governance Initiatives which not only improve delivery of services to citizens, business and employees; will also engender re-engineering Government processes, making it more efficient and increasing transparency in how Government departments function. Normally the common man has to reach the Government Offices for getting the services. A radical transformation to the scenario is evolving. The web/mobile is becoming the interface for the Citizen with the Government for availing routine Government Services. The Mantra for this transformation is: Minimize Citizen Government Office interaction IT Department is striving towards this objective.

3 Intrinsic Arms of IT department ELCOT (Electronics Corporation of Tamil Nadu) Directorate of e-governance and TNeGA (Tamil Nadu e-governance Agency) TVA (Tamil Virtual Academy) TACTV (Tamil Nadu Arasu Cable TV Corporation Ltd)

4 Director of egovernance and TNeGA (Tamil Nadu e-governance Agency) Tamil Nadu e-governance Agency (TNeGA) is the State designated Nodal Agency for all e-governance initiatives of the Government. It has aligned itself with the vision of the National egovernance Plan. The Projects carried out by TNeGA are: E-District Common Service Centre State Portal and SSDG Capacity Building State Resident Data Hub (SRDH) Creation of an IT CADRE E-Governance Initiative Fund Digital Maps Repository (TNGIS) Centre of Excellence for Capacity Building e-office SMS Based Service Tracking egovernance Awards to MSMEs Chief Minister s award for excellence in egovernance

National e-governance Plan (NeGP) The National e-governance Plan (NeGP), takes a holistic view of e-governance initiatives across the country, integrating them

5 National e-governance Plan (NeGP) The National e-governance Plan (NeGP), takes a holistic view of e-governance initiatives across the country, integrating them into a collective vision, a shared cause. The ultimate objective is to bring public services closer home to citizens, as articulated in the Vision Statement of NeGP.

6 NeGP Mission Mode Projects The Government approved the National e-governance Plan (NeGP), comprising of 27 Mission Mode Projects and 8 components, on May 18, In the year 2011, 4 projects - Health, Education, PDS and Posts were introduced to make the list of 27 MMPs to 31 Mission Mode Projects (MMPs).

7 Mission Mode Projects (MMPs) CENTRAL - 11 Banking Insurance Income Tax Central Excise MCA 21 Pensions Passport e-office (Pilot) National ID / UID Immigration /Visa Posts STATE - 13 Land Rec./NLRMP Transport e-district Commercial Taxes Treasuries Municipalities Police CCTNS Agriculture PDS Gram Panchayats Employment Exch. Health Education INTEGRATED - 7 India Portal NSDG CSC e-courts EDI e-procurement e-biz Delivering Services- 22 Under Implementation- 5 Design & Development - 2 Scoping - 2

8 Tamil Nadu State Government Polices e-waste Policy 2010 e-security Policy 2010 ICT Policy (under revision) e-governance Policy (under release) BOSS Linux implementations Promotion of Animation and Gaming Industry Guidelines Basic IT Training for New Entrants mandated Creation of e-governance Initiative fund Establishment of Citizen Contact Centre Enhanced Rural BPO Policy 2012 Unified single database of resident of Tamil Nadu

9 E-Governance Plan e-governance Plan has a 3 Tier Architecture: Back End Computerization Support Infrastructure (Middleware) Front End Delivery Outlets

10 The Work Flow.. CSC CSC CSC Internet SDC State Portal SSDG List Services List Offices Publish Forms Issue Notifications - forms not valid unless hosted. Downloaded forms valid. Unique Application ID Authentication Message Routing Guaranteed Delivery Transaction Log Time stamping Acknowledgement Status Tracking SWAN State Districts Blocks Taluks Registration Revenue Town Panchayat Municipalities Govt. Departments at various levels SHQ Collector s Office Tehsil / Taluks

11 Back end computerization To Transform High priority Citizen Services from their current manual delivery into e-delivery, many Projects have been taken up and back end computerization are being done for effective implementation of e-governance. To name a few : Agriculture AGRISNET - a software for Agriculture Department aims at delivering single window information and services to the farmer Commercial Taxes This software enables the Commercial Tax Dealers to register online and to file their monthly VAT Returns online. An end-to-end Computerization of CT Department is on the anvil. Employment Exchange An online 24x7 web portal has been exclusively developed for the Employment Directorate where the job seekers can register / renew their candidature online. Land Records This software for the Anytime / Anywhere Land Record provides details on plots of land in Rural areas to Citizens over the Web

12 Back end computerization (contd.) Municipalities A comprehensive web application for Chennai Corporation covering a wide range of activities ranging from Municipal accounting, Works Management, Property Tax, Asset Management, etc has been put into use Panchayats This Software has been implemented in all the 385 Blocks and 31 Districts. The Village level data is being captured at Block levels for monitoring monitor Mahatma Gandhi National Rural Employment Guarantee Act (MNREGA)

13 Back end computerization (Contd.) Police CCTNS -An integrated system developed for policing through a nation-wide networking infrastructure for evolution of IT-enabled-state-of-the-art tracking system around Investigation of crime and detection of criminals. This will cover all the Police Stations in the State. Road Transport This GIS based system is being used for Tamil Nadu Road Sector Project and also for Road Accident Data Management System. Treasuries A web-based application and web-payroll have been developed for the Department of Treasuries and Accounts for specific functions. This application simplifies the work and the bills can be audited across the counter and passed on the same day. Apart from this integrated Financial & Human Resource Management System (IFHRMS) for endto end computerization of Treasuries Department is underway. Registration A web-based solution for end-to end computerization of the Department is underway. Through this the Registration process will be made easy. IT Department is actively involved in the above initiatives.

14 Support infrastructure (Middleware) For effective implementation of e-governance in all Government Departments, the following Infrastructure (Middleware) have been created Tamil Nadu State Data Centre (TNSDC) Tamil Nadu State Wide area Network (TNSWAN) State Portal, State Services Delivery Gateway (SSDG) & e-forms.

15 Interface state portal, SSDG & e-forms State Portal is the Single Window Access to the citizen for online services. New State Portal is developed with additional features like; Citizen Registration, Citizen can personalise the views Content Management System (CMS) Department can own and update contents Compatible with mobile devices Advance Search facility After the approval of the design layout, State Portal can be launched

16 Service Delivery outlets Common Service Centres - rural Government Services are provided to the common man in his locality at affordable costs, by the following type of service delivery outlets: Urban Common Service centre managed by ELCOT. Facilitation Centre managed by TACTV. Primary Agricultural Credit Cooperative Societies (PACCS) Village Poverty Reduction Centres (VPRCs) Facilitation Counters at Revenue Inspectors Offices/ Taluks / Districts

17 Common service centres - urban Urban Common Service Centres (Urban CSCs) have been set up in Chennai city and its Suburban areas. Data, Voice and Video services in the areas of e- Governance, Health, Education, Entertainment and other private services will be rendered to the Citizens through these Urban Common Service Centres (Urban CSCs). At present 23 centres are functioning in Chennai and its sub-urban areas. In addition to this, it is proposed to establish 332 UCSCs by ELCOT and 1261 UCSCs by TACTV shortly

18 e-district Introduction e-district is one of the State Mission Mode Project under the National e-governance Plan. e-district has been envisaged by Government of Tamil Nadu as automation of workflow and internal processes of District Administration with the possibility of seamless integration of various departments for providing services to the citizens. The project aims to target high volume services and undertake backend computerization to electronically enable the delivery of services through facility centers.

19 Objectives Enhance the Efficiency, Transparency, Reliability and effectiveness at affordable costs. Efficient electronic workflow system for District Administration Seamless integration of various Departments services Capacity building to empower employees to own and operate the IT enabled Systems with confidence.

20 e-district Stakeholders

21 Services offered under e-district at present Category of Services Certificate Services Social Welfare Scheme Category of Services Certificate Services Social Scheme Welfare Income Certificate Service Name Nativity/ Residence Certificate Community Certificate First Graduate Certificate Deserted Women Certificate Marriage Assistance Orphan Girl Marriage Widow Daughter Marriage Assistance Inter-Caste Marriage Assistance Widow Re-Marriage Assistance The Girl Child Protection Scheme I & II of SW&NMP Department mentioned below is offered through e-district Portal and it will be migrated to State Portal, SSDG Frame work on completion of testing.

22 Services offered under e-district at present Category of Services Scholarship Scheme Category of Services AD&TW BC, MBC,DNC Service Name GoI Post matric Scholarship for SC Students GoI Post matric Scholarship for ST Students State Special Scholarship for Post matric Students High Education Special Scholarship Scheme GoI Post matric Scholarship for SC Students Issuance of Post Matric Scholarship Educational Assistance to the students in Professional Courses Educational Assistance to Graduates Educational Assistance to Polytechnic Students

23 Pilot Districts & Current Status S No Pilot District Revenue Services SW Services Status 1 Krishnagiri Fully Rolled out Fully Rolled out Completed 2 Perambalur Fully Rolled out Fully Rolled out Completed 3 Ariyalur Fully Rolled out Fully Rolled out Completed 4 Coimbatore Fully Rolled out Yet to Start Partly Completed 5 The Nilgiris Fully Rolled out Fully Rolled out Completed 6 Thiruvarur Fully Rolled out Yet to start Partly Completed

24 Non-Pilot District & Current Status S No Pilot District Revenue Services SW Services Status 7 Kanyakumari Fully Rolled out Fully Rolled out Completed 8 Tiruvannamalai Fully Rolled out Fully Rolled out Completed 9 Thoothukudi Fully Rolled out Fully Rolled out Completed 10 Chennai Fully Rolled out Fully Rolled out Completed 11 Namakkal Fully Rolled out Fully Rolled out Completed 12 Ramanathapuram Fully Rolled out Partly completed Partly Completed 13 Thiruvallur Fully Rolled out Partly Rolled out Partly completed

25 Non-Pilot District & Current Status S No Pilot District Revenue Services SW Services Status 14 Tirunelveli Partly completed Partly Completed Partly completed 15 Thanjavur Fully completed Yet to Start Partly Completed 16 Sivagangai Partly completed Yet to Start Partly Completed 17 Madurai Partly completed Yet to Start Partly Completed 18 Erode Partly completed Yet to Start Partly Completed 19 Karur Fully completed Yet to Start Partly Completed 20 Nagapattinam Partly completed Yet to Start Partly Completed

26 Non-Pilot District & Current Status S No Pilot District Revenue Services SW Services Status 21 Tiruchirapalli Fully Rolled out Fully Rolled out Completed 22 Theni Fully Rolled out Fully Rolled out Completed 23 Dindigul Fully Rolled out Fully Rolled out Completed 24 Dharmapuri Partly Completed Yet to Start Partly Completed 25 Pudukottai Partly Completed Partly completed Partly Completed 26 Vellore Partly Completed Yet to start Partly Completed 27 Kancheepuram Partly Completed Yet to start Partly Completed

27 Non-Pilot District & Current Status S No Pilot District Revenue Services SW Services Status 28 Villupuram Partly Completed Partly Completed Partly Completed 29 Virudhunagar Partly Completed Partly Completed Partly Completed 30 Cuddalore Partly Completed Yet to Start Completed 31 Salem Partly Completed Yet to Start Partly Completed 32 Tiruppur Partly Completed Partly completed Partly Completed

28 State Resident Data Hub(SRDH) State Resident Data Hub (SRDH) is a unified AADHAAR enabled Database of all citizens. It will help the Government in better targeting, effective service delivery, greater accountability and more efficient monitoring of schemes. It is also proposed to use it to put in place a biometric or `AADHAAR' based payment system to disburse welfare benefits to citizens. SRDH Integrates AADHAAR enabled National Population Register (NPR) with Departmental utility Databases on a real time basis. It facilitate AADHAAR authentication into various applications for the Departments.

29 Digital Maps Repository (TNGIS) Many departments in the State have been extensively working on GIS and Remote sensing Technology and huge volumes of datasets have been prepared at various scales for the State. However, due to lack of coordination there is no standardization on the data Restrictive map policies do not encourage sharing of maps among the departments. To overcome these issues, State Spatial Data Infrastructure (SSDI) is being proposed for the State in the name of TNGIS. Core / Technical Team of Resource Departments to support and deal with technical issues has been formed under TNeGA to propose the Common Framework, Common Platform, Common Coding, Standards for datasets, Application and Tools, Consolidation of village data. NIC has been assigned the role of Implementing Agency The Project has been inaugurated on

30 CAPACITY BUILDING (trainings given from may 2009 to till date) STeP- NISG, 85 Leadership Meet, 39 Orientation, 263 Workshops & Awareness Programmes, 1720 e-district, Other Modules, SSDG, 7454

31 Thank You! - Directorate of egovernance & TNeGA

E-Governance Activities in Tamil Nadu

E-Governance Activities in Tamil Nadu E.Iniya Nehru Senior Technical Director, National Informatics Centre Tamil Nadu State Centre, Chennai (E-mail:nehru@nic.in) A number of G2C services are being rendered