Median Value for Nitrates (mg/l)

Transcription

1 Appendix A - How to Read Min.-Max. Results WTP MIN-MAX Results System: Water Utility = Water Treatment & Distribution Water Distribution WTP = Water Treatment Plant WWTP = Wastewater Treatment Plant Water Filtration Plants 3.1 KPI Measured Final Graphs Protect Public Health and Safety - Value for Nitrates (mg/l) Attempt to normalize data by combining like systems Group Target <1mg/L Target set during the annual workshop by members. Not all metrics have a Group Target National Water and Wastewater Benchmarking Initiative 215 Report

2 Water Utility Min-Max- Results Final Graphs Ensure Adequate Capacity - # of Hours of Treated Water Storage Capacity at Average Day Demand 2 All Water Utilities Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

3 Water Utility Min-Max- Results Final Graphs $.15 $.21 $.33 $.33 $.33 Meet Service Requirements with Economic Efficiency - 1 Cost of Water Quality Monitoring / Population Served Integrated System Utilities $5.87 $5.61 $5.6 $5.38 $6.77 $1.76 $1.74 $1.7 $1.87 $1.54 $1.18 $1.9 $1.7 $1.84 $1.2 $ $2. $4. $6. $8. Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

4 Water Utility Min-Max- Results Final Graphs Protect the Environment - 1 Cost of Water Conservation Program / Population Served All Water Utilities $ $ $ $ $ $2.94 $11.19 $11.4 $12.91 $14.45 $.51 $.34 $.43 $.36 $.5 $.53 $.39 $.74 $.77 $2.13 $ $3. $6. $9. $12. $15. $18. Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

5 Water Utility Min-Max- Results Final Graphs # of Days of Water Restrictions All Water Utilities Protect the Environment Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

6 Water Utility Min-Max- Results Final Graphs Protect the Environment - Per Capita Average Day Consumption for Residential Customers (lpcd) Water Distribution and Integrated Utilities Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

7 Water Utility Min-Max- Results Final Graphs Have Satisfied and Informed Customers - # of Water Quality Customer Complaints / 1, People Served Water Distribution and Integrated Utilities Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

8 Water Utility Min-Max- Results Final Graphs Protect Public Health and Safety - Connections Affected by Boil Water Advisory / 1 Service Connections All Water Utilities Negative Values - no data available Note: This graph is based on the new metric - no historical data available National Water and Wastewater Benchmarking Initiative 216 Report

9 Water Utility Min-Max- Results Final Graphs Provide a Safe and Productive Workplace 1 4% Distribution of Workforce by Age All Water Systems Group 33% 32% 3% 27% 22% 25% 22% 2% 1% 11% 11% 11% 6% % 2-3 Years 31-4 Years 41-5 Years 51-6 Years 61-7 Years Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

10 WTP MIN-MAX Results Final Report All Water Systems Provide Reliable Service and Infrastructure Year Running Average Capital Reinvestment / Replacement Value.2% % % %.7% % 1.34% 13.51% 15.25% 18.17%.87% 1.2%.85%.91% 1.15% 1.56% 1.83% 1.45% 1.39% 1.31% % 4% 8% 12% 16% 2% National Water and Wastewater Benchmarking Initiative 216 Report

11 WTP MIN-MAX Results Final Report Provide Reliable Service and Infrastructure - 2 Unscheduled Maintenance Hours / Total Maintenance Hours All Water Systems % % % % 2% % 39% 51% 6% 6% 5% 9% 8% 9% 13% 1% 1% 2% 5% 17% % 1% 2% 3% 4% 5% 6% 7% National Water and Wastewater Benchmarking Initiative 216 Report

12 WTP MIN-MAX Results Final Report Average Day Demand / Existing Water Licence Capacity All Water Systems Ensure Adequate Capacity % 13% 14% 13% 13% % 67% 65% 68% 72% 37% 38% 36% 32% 32% 26% 28% 29% 29% 29% % 1% 2% 3% 4% 5% 6% 7% 8% National Water and Wastewater Benchmarking Initiative 216 Report

13 WTP MIN-MAX Results Final Report # of Days the Plant Operated at >9% Capacity Water Filtration Plants Ensure Adequate Capacity - 2* Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

14 WTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 2 Total FTEs / 1, ML Treated Membrane Filtration Plants Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

15 WTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 3 O&M Cost / ML Treated Membrane Filtration Plants $6 $4 $39 $44 $ $244 $318 $348 $429 $459 $143 $128 $115 $145 $181 $143 $153 $148 $182 $213 $ $5 $1 $15 $2 $25 $3 $35 $4 $45 $5 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

16 WTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 5 Energy Consumed in kwh / ML Treated Membrane Filtration Plants ,361 1,728 1, , 1,2 1,4 1,6 1,8 2, Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

17 WTP MIN-MAX Results Final Report Membrane Filtration Plants Meet Service Requirements with Economic Efficiency - Chemical Cost / ML Treated 6 $3.2 $3. $3. $3.2 $ $8.5 $12.1 $14.2 $24.7 $26.6 $6.3 $6. $6.8 $1.8 $12.5 $8.8 $9.1 $8.5 $12.1 $14.2 $ $5 $1 $15 $2 $25 $3 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

18 WTP MIN-MAX Results Final Report Average Value for Turbidity (NTU) Water Filtration Plants Protect Public Health and Safety Negative Values - no data available Group Target <.3 NTU National Water and Wastewater Benchmarking Initiative 216 Report

19 WTP MIN-MAX Results Final Report Protect Public Health and Safety - 2 # of Occurrences of Total Coliforms Water Filtration Plants Group Target Occurences National Water and Wastewater Benchmarking Initiative 216 Report

20 WTP MIN-MAX Results Final Report Protect Public Health and Safety - Value for Nitrates (mg/l) Water Filtration Plants Group Target <1mg/L National Water and Wastewater Benchmarking Initiative 216 Report

21 WTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 1 # of O&M Accidents with Lost Time / 1, Labour Hours All Water Systems National Water and Wastewater Benchmarking Initiative 216 Report

22 WTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 2 # of Lost Hours due to O&M Accidents / 1, Labour Hours All Water Systems National Water and Wastewater Benchmarking Initiative 216 Report

23 WTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 3 # of Sick Days Taken per O&M Employee All Water Systems National Water and Wastewater Benchmarking Initiative 216 Report

24 WTP MIN-MAX Results Final Report Total Available O&M Hours / Total Paid O&M Hours All Water Systems Provide a Safe and Productive Workplace % 73% 73% 68% 71% % 92% 92% 88% 91% 8% 81% 81% 83% 84% 76% 83% 83% 83% 82% % 2% 4% 6% 8% 1% 12% No Value - no data available National Water and Wastewater Benchmarking Initiative 216 Report

25 WTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 5 Total Overtime O&M Hours / Total Paid O&M Hours All Water Systems 1% 1% % 2% 1% % 17% 16% 24% 29% 6% 7% 6% 8% 7% 5% 5% 5% 6% 5% % 5% 1% 15% 2% 25% 3% 35% National Water and Wastewater Benchmarking Initiative 216 Report

26 WTP MIN-MAX Results Final Report Protect the Environment - 1* % of Water Wasted During Treatment Process Water Filtration Plants.2% % % 2.7% 3.5% % 1.2% 12.9% 13.3% 14.7% 3.7% 5.8% 5.8% 7.5% 9.% 5.8% 7.% 7.% 7.1% 1.2%.% 2.% 4.% 6.% 8.% 1.% 12.% 14.% 16.% National Water and Wastewater Benchmarking Initiative 216 Report

27 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - 1 # of Main Breaks / 1 km Length Water Distribution & Integrated Systems National Water and Wastewater Benchmarking Initiative 216

28 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - % of Valves Cycled Water Distribution & Integrated Systems 2 1% % % 9% 8% % 96% 95% 95% 112% 24% 25% 19% 24% 31% 12% 12% 12% 12% 11% % 2% 4% 6% 8% 1% 12% National Water and Wastewater Benchmarking Initiative 216

29 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - 3 % of Inoperable or Leaking Valves Water Distribution & Integrated Systems % % % % % % 2.6% 2.4% 3.7% 4.8%.5%.4%.4%.4%.3%.1%.4%.5%.4%.3% %.5% 1.% 1.5% 2.% 2.5% 3.% 3.5% 4.% 4.5% 5.% National Water and Wastewater Benchmarking Initiative 216

30 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Non-Revenue Water (L/connection/day) Provide Reliable Service and Infrastructure - Water Distribution & Integrated Systems with Universal Metering 4* Minimu m Maximu m National Water and Wastewater Benchmarking Initiative 216

31 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - % of Hydrants Inspected and Winterized Water Distribution & Integrated Systems 5 2% 28% 37% 25% 34% % 298% 352% 451% 543% 13% 125% 121% 184% 16% 142% 196% 211% 36% 277% % 1% 2% 3% 4% 5% 6% National Water and Wastewater Benchmarking Initiative 216

32 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs % % % % % Provide Reliable Service and Infrastructure - % of Inoperable or Leaking Hydrants Water Distribution & Integrated Systems % 6.92% 1.98% 22.1% 22.75% 1.53%.93% 1.39%.99%.87%.42%.42%.51%.34%.35% % 5% 1% 15% 2% 25% National Water and Wastewater Benchmarking Initiative 216

33 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs % % %.4% Provide Reliable Service and Infrastructure - 7 # of Emergency Service Connection Repairs & Replacements / # of Service Connections Water Distribution & Integrated Systems %.57%.64%.59%.81%.13%.15%.11%.11%.14%.6%.5%.4%.6%.13% %.1%.2%.3%.4%.5%.6%.7%.8%.9% National Water and Wastewater Benchmarking Initiative 216

34 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - # of Unplanned System Interruptions / 1km Length Water Distribution & Integrated Systems National Water and Wastewater Benchmarking Initiative 216

35 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - Total Customer Days without Service / Total # of Service Connections Water Distribution & Integrated Systems National Water and Wastewater Benchmarking Initiative 216

36 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - 5 Year Running Average Capital Reinvestment / Replacement Value %.14%.1%.17% Water Distribution & Integrated Systems % 2.77% 2.45% 2.51% 2.64%.71%.58%.56%.43%.48%.25%.3%.34%.43%.52% %.5% 1.% 1.5% 2.% 2.5% 3.% National Water and Wastewater Benchmarking Initiative 216

37 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs % Provide Reliable Service and Infrastructure - Total Corrective Maintenance Hours / Total Maintenance Hours 23.1% 17.6% 25.3% 25.9% All Water Systems 72.7% 74.5% 69.% 79.7% 68.5% 1.% 1.% 1.% 95.% 1.% % 92.2% 91.9% 91.9% 91.1% % 2% 4% 6% 8% 1% 12% National Water and Wastewater Benchmarking Initiative 216

38 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Meet Service Requirements with Economic Efficiency - # of O&M FTEs / 1km Length Water Integrated Systems The values include contracted staff where data was provided National Water and Wastewater Benchmarking Initiative 216

39 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Meet Service Requirements with Economic Efficiency - Total # of FTEs / 1km Length Water Integrated Systems The values include contracted staff where data was provided National Water and Wastewater Benchmarking Initiative 216

40 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Meet Service Requirements with Economic Efficiency - # of Inhouse Metering O&M FTEs / 1 Meters Water Distribution & Integrated Systems with Universal Metering 3* National Water and Wastewater Benchmarking Initiative 216

41 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs $2.9 $3.2 $3.9 $3.6 $4.4 Meet Service Requirements with Economic Efficiency - O&M Cost (') / km Length Water Integrated Systems $1.4 $9.8 $9.7 $11.8 $ $8.3 $7.4 $7.9 $7.3 $9.1 $4.5 $3.9 $3.6 $5.9 $6.2 $ $2 $4 $6 $8 $1 $12 $14 $16 National Water and Wastewater Benchmarking Initiative 216

42 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs $2.53 $1.89 $2.6 $2.3 $2.7 Meet Service Requirements with Economic Efficiency - Pipes O&M Cost (') / km Length Water Integrated Systems $8.16 $8.39 $7.92 $7.5 $ $4.99 $5.78 $5.71 $4.29 $7.44 $2.88 $2.6 $2.3 $4.2 $3.95 $ $2. $4. $6. $8. $1. $12. National Water and Wastewater Benchmarking Initiative 216

43 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Meet Service Requirements with Economic Efficiency - 7 Metering O&M Cost / # of Meters Water Distribution & Integrated Systems with Universal Metering $.9 $2.5 $3.9 $3.1 $ $34.2 $5.5 $53. $99.6 $15.5 $13.8 $13.3 $12.6 $12. $12.6 $4.1 $2.5 $4.3 $7.2 $13.7 $ $2 $4 $6 $8 $1 $12 National Water and Wastewater Benchmarking Initiative 216

44 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs $16 $9 $9 $9 $32 Meet Service Requirements with Economic Efficiency - Cost of Fire Hydrant O&M / # of Fire Hydrants Water Distribution & Integrated Systems $157 $154 $162 $183 $268 $8 $79 $79 $91 $84 $86 $99 $17 $154 $268 $ $5 $1 $15 $2 $25 $3 National Water and Wastewater Benchmarking Initiative 216

45 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs All Water Systems Provide a Safe and Productive Workplace - # of O&M Accidents with Lost Time / 1 O&M Labour Hours National Water and Wastewater Benchmarking Initiative 216

46 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide a Safe and Productive Workplace - # of Lost Hours due to O&M Accidents / 1 O&M Labour Hours All Water Systems National Water and Wastewater Benchmarking Initiative 216

47 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide a Safe and Productive Workplace - # of Sick Days Taken per O&M Employee All Water Systems National Water and Wastewater Benchmarking Initiative 216

48 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs All Water Systems Provide a Safe and Productive Workplace - Total Available O&M Hours / Total Paid O&M Hours 66% 66% 61% 72% % 77% 8% 82% 81% 81% 81% 81% 83% 81% 82% 1% 96% 94% 94% % 2% 4% 6% 8% 1% 12% National Water and Wastewater Benchmarking Initiative 216

49 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide a Safe and Productive Workplace - Total Overtime O&M Hours / Total Paid O&M Hours All Water Systems 1.3%.3% 1.2%.1% % 17.9% 18.6% 29.% 35.4% 8.5% 5.6% 5.1% 6.3% 4.7% 5.3% 3.5% 5.3% 6.7% 9.8% % 5% 1% 15% 2% 25% 3% 35% 4% National Water and Wastewater Benchmarking Initiative 216

50 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Water Distribution & Integrated Systems Have Satisfied and Informed Customers - # of Water Pressure Complaints by Customers / 1, People Served National Water and Wastewater Benchmarking Initiative 216

51 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs % of Cumulative Main Length Cleaned Protect Public Health and Safety - 1 % % % % % 1% 1% 12% 1% % 9% 13% 12% 2% 22% 1% 1% 1% 1% 1% % 2% 4% 6% 8% 1% 12% 14% National Water and Wastewater Benchmarking Initiative 216

52 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Average Value for Turbidity (NTU) Water Distribution & Integrated Systems Protect Public Health and Safety Group Target < 1 NTU National Water and Wastewater Benchmarking Initiative 216

53 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Protect Public Health and Safety - # of Days with Total Coliforms Water Distribution & Integrated Systems Group Target occurrences National Water and Wastewater Benchmarking Initiative 216

54 Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Protect Public Health and Safety - 4 Average Value for THMs (mg/l) Water Distribution & Integrated Systems Group Target <.8 mg/l National Water and Wastewater Benchmarking Initiative 216

55 WWTP MIN-MAX Results Final Report Provide Reliable Service and Infrastructure - 2 % Reactive Maintenance All WWTPs % 3.3% % % % % 68.8% 67.3% 8.% 83.2% 1.1% 12.3% 1.7% 15.3% 24.5% 13.1% % % 2% 4% 6% 8% 1% Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

56 WWTP MIN-MAX Results Final Report Ensure Adequate Capacity - 1 % of Design AAF Capacity Utilized All WWTPs 22% 29% 36% 37% 38% % 17% 17% 116% 128% 7% 72% 71% 74% 71% 63% 72% 7% 17% 37% 57% 77% 97% 117% 137% Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

57 WWTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 1 # of O&M FTEs / 1, ML Treated Secondary and BNR WWTPs Negative Values - no data available The values include contracted staff where data was provided National Water and Wastewater Benchmarking Initiative 216 Report

58 WWTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 2 Total # of FTEs / 1, ML Treated Secondary and BNR WWTPs Negative Values - no data available The values include contracted staff where data was provided National Water and Wastewater Benchmarking Initiative 216 Report

59 WWTP MIN-MAX Results Final Report $9 $11 $98 $12 $123 Meet Service Requirements with Economic Efficiency - 3 O&M Cost / ML Treated Secondary and BNR WWTPs $813 $94 $2,68 $2,18 $2,762 $289 $311 $281 $26 $237 $482 $339 $17 $ $5 $1, $1,5 $2, $2,5 $3, Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

60 WWTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 4 Energy Consumed (kwh) / ML Treated Secondary and BNR WWTPs ,143 2,236 4,2 3,936 3, , , 1,5 2, 2,5 3, 3,5 4, 4,5 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

61 WWTP MIN-MAX Results Final Report $9.6 $9.8 $9.3 $2.8 $8.1 Meet Service Requirements with Economic Efficiency - 5 Cost of Purchased Energy / ML Treated Secondary and BNR WWTPs $127.8 $167.7 $451.9 $433.6 $4. $5. $51.9 $47.4 $47.2 $45.7 $69.3 $53.7 $52.9 $ $5 $1 $15 $2 $25 $3 $35 $4 $45 $5 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

62 WWTP MIN-MAX Results Final Report Protect the Environment - 1 # of Regulated Tests Out of Compliance All WWTPs Average Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

63 WWTP MIN-MAX Results Final Report Protect the Environment - 2 kg of BOD Discharged to the Environment per Capita Secondary and BNR WWTPs Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

64 WWTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace Sick Days Taken per Field Employee All WWTPs Average Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

65 WWTP MIN-MAX Results Final Report All WWTPs Provide a Safe and Productive Workplace - Total Available Field Hours / Total Paid Field Hours 2 49% 71% 7% 7% 69% % 96% 92% 1% 89% 81% 81% 81% 82% 82% 75% 79% % 2% 4% 6% 8% 1% 12% No values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

66 WWTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 3 Total Overtime Hours / Total Paid Field Hours All WWTPs.4%.5%.5%.7% 2.1% % 24.2% 24.3% 25.2% 27.5% 4.6% 5.2% 4.% 5.4% 4.8%.7% 6.1% % 5% 1% 15% 2% 25% 3% Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

67 WWTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 4 # of Field Accidents with Lost Time / 1, Field Labour Hours All WWTPs Average Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

68 WWTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 5 # of Lost Hours Due to Field Accidents / 1, Field Labour Hours All WWTPs Average Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report

69 WWTP MIN-MAX Results Final Report # of Odour Complaints / 1, People Served All WWTPs Have Satisfied and Informed Customers Average Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report