3 rd Annual Psychological Injury Management in the Workplace Congress

Transcription

1 3 rd Annual Psychological Injury Management in the Workplace Congress Implementing effective injury management strategies to reduce psychological injury claims and improve mental health in the workplace Meet our expert speaking panel: Dr Peter Cotton, Senior Mental Health Clinician, WorkSafe and Transport Accident Commission Victoria Louise Dubois, Group Manager Health, Wellbeing and Workers Compensation, Asciano Malcolm Deery, Group General Manager, Health Safety and Environment, Programmed Group Chelsea Cook, National Work Health and Safety Manager, Defence Housing Australia Jason O Keife, National Safety Manager, Parcel Services, Australia Post Mohammed Ibrahim, Manager, Safety Leadership, Australia Post John Schutz, National Claims Manager, AGL Energy Rene Thurston, National RTW Manager, AGL Energy Marion Nagle, Executive Lead, Health and Disability Strategy Group, WorkSafe Victoria Tony Cotton, Director Human Capital Research and Analysis, Australian Public Service Commission Liam O Neill, Director Claims Management Melbourne, Comcare Dr Alexandra West, Senior Police Psychologist, Police Psychology Unit, Victoria Police Fiona Donaldson, Assistant Director, Health and Safety Division, WA Police Cheryl Milburn, Manager, Injury Management Section, South Australia Police Alex Allars, Workplace Relations Manager, CSIRO Fred Wright, Workplace Conciliator, Department of Environment, Land, Water and Planning VIC Dr Wasim Shaikh, Psychiatrist and Independent Medical Examiner Steve Bell, Partner, Herbert Smith Freehills Royce Hotel 1-2 June 2016, Melbourne Gain excellent new insights on: Developing effective internal wellbeing program to build a mentally healthy workplace Managing workplace conflict and bullying Dealing with psychological injury claims and reducing claim costs Facilitating earlier return to work Building resilience and maintaining psychological health and wellbeing Add value to your conference experience: Don t miss our workshops! Workshop A: A strategic approach to managing psychosocial risk: How can employers effectively manage psychosocial risk factors within the workplace? Workshop B: Strategic solutions to manage workplace bullying and harassment REGISTER NOW! ( 7 ì register@intrepidminds.com.au

2 3 rd Annual Psychological Injury Managem Conference Day One Wednesday 1 June 8.30 Registration 9.00 Opening remarks from the Chair 9.10 Reframing the debate on psychological injury in the workplace Using a systems psychodynamic framework to reflect upon what it is we mean by psychological injury Considering why it is that we are struggling to prevent psychological injuries in the workplace Exploring the role unconscious processes play in relation to both the cause and also how it may assist in the development of effective responses to the issue of psychological injury in the workplace Fred Wright, Workplace Conciliator, Department of Environment, Land, Water and Planning VIC 9.55 Case study: Promoting health and wellness behaviours in your workplace Coaching and awareness program on recommended workplace behaviours Adopting wellness habits to facilitate health behaviours at workplace Encouraging employees to take simple steps to reduce work stress Louise Dubois, Group Manager Health, Wellbeing and Workers Compensation, Asciano Morning coffee Case study: Pro-actively engaging with employees to reduce exposure and improve overall mental health Engaging with staff around behaviours Reducing exposure to risk and harm through quality conversations Developing a caring culture before an incident to support mental health of individuals Jason O Keife, National Safety Manager, Parcel Services, Australia Post Mohammed Ibrahim, Manager, Safety Leadership, Australia Post Case study: Managing workplace conflicts and bullying to mitigate the risks of psychological injuries Promoting a supportive leadership culture not accepting bullying and harassment Implementing effective strategies for conflict management and grievance handling Identifying early warning signs and red flags for stress and psychological injuries Improving workplace relationship Alex Allars, Workplace Relations Manager, CSIRO Lunch Early identification, better supports and outcomes for injured workers Certificate of Capacity mental function and RTW Peer to peer practitioner support Health practitioner interactive education The informed worker and employer Marion Nagle, Executive Lead, Health and Disability Strategy Group, WorkSafe Victoria Panel discussion: Working with healthcare providers to get the best outcome for injured employees Fostering a co-operative relationship between employers and healthcare providers Challenges in understanding psychological capacity Understanding different needs and different perspectives (of the individual, the organisation and treating practitioners) Maintaining effective communication Empowering the injured person to actively participate in the rehabilitation process Dr Peter Cotton, Senior Mental Health Clinician, WorkSafe and Transport Accident Commission Victoria Marion Nagle, Executive Lead, Health and Disability Strategy Group, WorkSafe Victoria Chelsea Cook, National Work Health and Safety Manager, Defence Housing Australia Dr Alexandra West, Senior Police Psychologist, Police Psychology Unit, Victoria Police Afternoon tea Facilitating earlier return to work process Evidence update re Australian Health Benefits of work agenda The role of treaters and iatrogenic effects Implications from Safe Work Australia Return to Work Survey results The National Clinical framework Learnings from Clinical Panel secondary treatment reviews Dr Peter Cotton, Senior Mental Health Clinician, WorkSafe and Transport Accident Commission Victoria Returning psychologically injured workers to work within an industrial framework The contract of employment is the essential defining tool when establishing whether a return to work is achieved Why does it hold such a level of importance in the workers compensation arena and industrial relations that we devote time talking about it? What at the myths around managing contracts of employment? How should we build this into our practice? When are organisational priorities more important than the individual s desire to stay with the employer on modified duties? Cheryl Milburn, Manager, Injury Management Section, South Australia Police End of conference day one

3 ent in the Workplace Congress Conference Day Two Thursday 2 June 9.00 Opening remarks from the Chair 9.10 Case study: Building resilience, maintaining psychological health and wellbeing Raising employee awareness on mental health and wellbeing Challenges to maintaining psychological wellbeing in the workplace Working with individuals and the work systems to improve psychological health Developing strategies to maintain psychological health The importance of self care Dr Alexandra West, Senior Police Psychologist, Police Psychology Unit, Victoria Police 9.55 Case study: Developing effective internal wellbeing program to build a mentally healthy workplace Addressing different challenges to support your workforce Developing your strategy Identifying gaps and develop your business case Fiona Donaldson, Assistant Director, Health and Safety Division, WA Police Morning coffee Case study: Obtaining executive buy in to build psychological wellness in your organisation The business case the management of Mental Health and/or Well Being? What is in it for an organisation? The importance of the relationship between managing physical injuries and managing wellbeing The organisational factors that provide a value proposition for all Malcolm Deery, Group General Manager, Health Safety and Environment, Programmed Group Dealing with psychological injury claims and reducing claim costs Managing the complexity of process for psychological injury claims Assessing medical evidence and other proof Communicating effectively with both injured employee and medical provider Exploring effective strategies to reduce claim costs Liam O Neill, Director Claims Management Melbourne, Comcare Case study: Supporting and managing psychologically injured staff members Dealing with unreasonable requests by injured workers Separating the presenting health factors from work and personal life Providing tips and advice to address anxiety and pressure in the workplace when undertaking performance management Ensuring consistent and appropriate communication with injured employees and mangers John Schutz, National Claims Manager, AGL Energy Rene Thurston, National RTW Manager, AGL Energy Discussing treatment options for psychologically injured employees Recognising factors causing work incapability Accessing evidence-based mental health treatment Using early intervention strategies to reduce the number of compensation claims What are the alternative treatment options? Dr Wasim Shaikh, Psychiatrist and Independent Medical Examiner Afternoon tea Overcoming legislative challenges in workplace health and safety Exploring the latest updates and developments in the workplace health and safety law landscape Identifying employer s responsibilities under workplace and safety legislation Integrating mental health strategies in policies and procedures Worker s compensation claims management Effective lawful termination of employment Steve Bell, Partner, Herbert Smith Freehills Evaluating and reviewing of psychological injury management strategies Conducting a strategic review on the injury management program Tools for evaluating the effectiveness of existing policies and procedures Implementing adjustment and improvement to the strategies Tony Cotton, Director Human Capital Research and Analysis, Australian Public Service Commission Closing remarks from the Chair and end of conference Lunch

4 3 rd Annual Psychological Injury Management in the Workplace Congress Pre-Conference Workshop Tuesday 31 May A strategic approach to managing psychosocial risk: How can employers effectively manage psychosocial risk factors within the workplace? Managing psychosocial risks in the workplace is a critical part of creating a safe and healthy work environment. Minimising psychosocial risks within the workplace can help enhance wellbeing, engagement and organisational performance. However, we can only manage the risks that we are aware of. Unlike physical safety risks and hazards, psychosocial risks are far less tangible which make them difficult to identify and manage. This session will explore some key issues to assist organisations with the challenge of managing psychosocial risks, including: Creating a psychologically healthy workplace what s involved? Understanding psychosocial risk factors exploring the hidden risks. Identifying and assessing effective control mechanisms for managing psychosocial risks. Getting the balance right individual vs. organisational accountability. About your workshop leader: Simon Brown-Greaves, Director, FBG Group Simon Brown-Greaves is an experienced senior executive manager and organisational psychologist with more than 20 years involvement in helping businesses and public sector organisations align people and performance. He has extensive experience in managing multi-disciplinary teams and delivering human capital projects and services in the Australian market. Simon is the co-owner and Director of FBG Group, an organisation that provides high quality, customised leadership and organisational consulting services. Simon has worked closely with the executive teams of many of Australia s leading public and private organisations and continues to partner with them to help solve complex cultural issues and develop great leadership effectiveness. Post-Conference Workshop Friday 3 June Strategic solutions to manage workplace bullying and harassment Workplace bullying happens because managers allow it to. Some managers may condone bullying (and in fact display bullying behaviours themselves.) However, in the main, most managers do not condone bullying and are allowing such behaviours to happen because they consider behaviours they are observing to be appropriate, they just don t notice what is going on around them or they are aware and do not have confidence to address the situation, fearing they may be labelled as a bully themselves. The crucial actions required in every workplace to minimise workplace bullying include having every manager at every level be able to 1) understand not only the definition of bullying and harassment but know what constitutes inappropriate behaviour so they are aware of such behaviours in their teams; 2) speak up constructively in that moment; and 3) take complaints of inappropriate behaviour seriously. This full day workshop will: Accurately define bullying and harassment and discuss inappropriate and unlawful workplace behaviours. Explore why this behaviour occurs in the workplace. Provide step-by-step actions that should be taken by recipients and managers in response to bullying or harassment. Discuss whether a bullying or harassment complaint be mediated. Define a procedurally fair investigation process. Share best practice workplace policy and procedure document content. Provide communication strategies that will support managers to speak up in the moment to minimise the display of inappropriate behaviours that can escalate to harassment or bullying type behaviours. About your workshop leader: Catherine Gillespie, Managing Director, Workplace Conflict Resolution Managing Director, Catherine Gillespie holds Master Degrees in Workplace & Employment Law and Conflict Resolution. Catherine is a Nationally Accredited Advanced Mediator with a special interest in Learning and Development (L & D), advanced communication skills and high conflict personalities (HCP s), and is an experienced Senior Investigator. Catherine has Extended Level 2 Accreditation in DISC, a psychometric assessment tool used for career and leadership development. Catherine brings an holistic, mindful and curious approach to understanding conflict in each individual workplace such that she is able to recognise systemic issues underlying conflict and advise on employee relations, human resources, leadership and other factors that impact on conflict, culture and performance.

5 3 rd Annual Psychological Injury Management in the Workplace Congress 10 REASONS why you cannot afford to miss this conference! 1. Gain exclusive insights into building a mentally healthy workplace and promoting work health and safety. 2. Identify and manage psychosocial risk hazards and factors. 3. Seize this unique opportunity to meet leading industry figures and cutting-edge practitioners from Australia Post, Programmed Group, Asciano, AGL Energy, Defence Housing Australia, VIC Police, CSIRO, WorkSafe Victoria, Comcare and many more. 4. Discover how Australia Post pro-actively engages with employees to improve overall mental health. 5. Listen to Dr Peter Cotton s vast experience in effectively facilitating earlier return to work. 6. Discuss innovative strategies with our expert panel of speakers on working with healthcare providers to get the best outcome for injured workers. 7. Mitigate the risks of psychological injuries in your workplace by managing workplace conflicts and bullying. 8. Receive guidance and coaching on dealing with the complexity of psychological injury claims to reduce claim costs. 9. Take valuable time out of the office to evaluate and improve your internal wellbeing program. 10. Enjoy this unique opportunity to network with peers working in the same field as you. SPONSORSHIP OPPORTUNITIES The 3 rd Annual Psychological Injury Management in the Workplace Congress will bring together senior executives and key decision makers working in the area of injury management, workers compensation, return to work, safety, health and wellbeing. This congress will deliver you a unique opportunity to position your business with these industry leaders promoting mental health in the workplace. To ensure you have a prominent place at this unique event, and stand apart from your competitors, contact our sponsorship team now on or sponsorship@intrepidminds.com.au who will be happy to tailor a package to meet your needs. WHO SHOULD ATTEND Chief Executive Officers, general managers, directors, specialists and professionals working in: Injury Management Workers Compensation Return to Work Rehabilitation Health and Wellbeing Human Resources Occupational Health and Safety Workplace Strategies Claims Psychologists Lawyers Insurers Rehabilitation Providers Workcover Authorities

6 3 rd Annual Psychological Injury Management in the Workplace Congress 1-2 June 2016, Melbourne REGISTER NOW 5 easy ways to register GROUP BOOKINGS VENUE DETAILS ì * ( 7 * register@intrepidminds.com.au Level 12, 301 George Street, Sydney NSW 2000 Why not send your team? If you send 3 delegates SAVE 10% If you send 6 delegates SAVE 15% If you send 10 delegates SAVE 20% Royce Hotel 379 St Kilda Rd, Melbourne, VIC 3004 Telephone: Website: roycehotels.com.au TRAVEL & ACCOMMODATION We have negotiated a special room rate for attendees at the Psychological Injury Management in the Workplace Congress. Please contact Intrepid Minds for further information. YOUR DETAILS Mr/Ms/Mrs/Dr: FIRST NAME FAMILY NAME o Yes I do wish to receive any updates on relevant events via Position: Organisation: Address: State: Postcode: Tel: ( ) Fax: ( ) BRING YOUR TEAM MEMBERS AND SAVE Name Job Title Telephone CONFERENCE CODE 1045 BOOK NOW Visit: TERMS AND CONDITIONS Policy 1) If you are unable to attend a substitute delegate is welcome at no extra charge. 2) Course documentation will be made available for any delegate who is unable to attend and has paid in full. 3) A full refund is available for those who cancel in writing (letter, fax or ) 2 weeks prior to the event less $400 (inc GST) service charge. Unfortunately no refunds will be given 15 days before the event. 4) Full refunds will be given to registered delegates for any event cancelled by Intrepid Minds Pty Ltd. 5) Intrepid Minds reserves the right to alter the program including the substitution or cancellation of speakers and topics, and the alteration of the date and/ or venue. Privacy Policy Any information that you provide in registering for this event is being collected by Intrepid Minds Pty Ltd ABN This information will be held in the strictest of confidence and will be used to provide you with further information about Intrepid Minds events and services. Please tick here o if you do not wish to receive any further information about Intrepid Minds events and services. From time to time Intrepid Minds may also share your information with other professional organisations (including event sponsors) to promote similar products and services. Please tick here o if you do not want your details to be passed on. To amend your details, advise of any duplication or to opt out of any future mailings please contact our database department by ing database@intrepidminds.com.au. *payment due within 14 days EARLY BIRD RATE Until 4 March SUPER SAVER RATE Until 31 March SAVER RATE Until 29 April STANDARD RATE After 29 April PRICE GST TOTAL PRICE GST TOTAL PRICE GST TOTAL PRICE GST TOTAL NUMBER OF DELEGATES o 2 day conference + both workshops o 2 day conference + 1 workshop $2,495 $ $2, $2,695 $ $2, $2,895 $ $3, $3,095 $ $3, $1,895 $ $2, $2,095 $ $2, $2,295 $ $2, $2,495 $ $2, o 2 day conference only $1,195 $ $1, $1,395 $ $1, $1,595 $ $1, $1,795 $ $1, o Workshop A or B $ 750 $ $ $ 800 $ $ $ 850 $ $ $ 900 $ $ PAYMENT DETAILS Method of payment: (Please note payment is required prior to the event) o Bank transfer o Credit card o Mastercard o Visa o Amex o Invoice me in the sum of $ Card number C V V No.: Name of cardholder: Expiry date: Signature: Bank transfer details: A/C Name: Intrepid Minds, BSB: , A/C Number: , Bank: Westpac, Mascot Central, Botany Road, Mascot NSW 2020 Please quote reference code with your payment.