Measuring Social Outcomes

Transcription

1 Measuring Social Outcomes Making it mainstream 11th & 12th November 2014, Rydges Melbourne Key Speakers attend & learn How Impact Award Winners are measuring their outcomes Jeremy Nicholls SROI Network (UK) Anne Hampshire Head of Research & Advocacy The Smith Family How Governments are commissioning for outcomes How to take the next steps in your measurement journey How to make measurement mainstream Corinne Proske Head of Community Finance & Development NAB Olivia Hilton Partner Social Ventures Australia Consulting The first 25 tickets sold to small Conditions NFPs will be just $550! apply** Hurry, this offer won t last long! Researched by Register 3 delegates & the 4th comes FREE! Sponsored by Endorsed by Workshops Places are limited! A - How to take the next steps in your measurement journey B - Who is all this (social impact) measurement for? C - How to embed measurement in For-Purpose organisations > see page 5 phone fax registration@criterionconferences.com

2 Taking the next steps Measuring social outcomes allows us to know and show our work (or our investment) is making a difference for individuals and communities. Australia s social sector and its funders have recognised this and are working to get to grips with it. For example, state governments are developing outcomes frameworks for commissioning and purchasing, foundations are allocating resources on the basis of outcomes, and corporates are seeking to better understand the impact of their community investments. This conference will explore this and how organisations can measure their outcomes most effectively. It will focus, in particular, on how organisations can take the next steps in their measurement journeys. Outcomes may be difficult to measure, but they are indispensable when we come to consider how best to invest our finite resources. - The Hon Kevin Andrews, speech at Criterion s Building Partnerships between Government & Not-for-Profits conference, May 2014 Sponsorship Opportunities Who will attend? Senior representatives of the Not-for-Profit, Government & Corporate sectors with responsibility for: Measurement/Evaluation Strategy Reporting Funding Corporate Social Responsibility Social Policy/Programs We work closely with corporate partners to create unique and innovative tailored sponsorship packages that best meet specific marketing, business development and corporate entertainment objectives. Contact Julian on Tel: and find out how you can make your mark on this industry. Media partners SAVE $300 when you register & pay by 15th August 2014 Plus key contributions from: Jayne Meyer-Tucker Good Beginnings Australia Bernadette Ryan Department of Social Services Rachel Davis Department of Human Services, VIC Awerangi Tamihere Te Whanau O Waipareira Trust, NZ Les Hems Net Balance Research Institute Rebecca Gardner Moonee Valley City Council, VIC Erica Flentje Children s Ground Adam Mooney Good Shepherd Microfinance Simon Gordon Reconciliation Australia Jo White Department of Health & Human Services, TAS Maria Losurdo Family Worker Training + Development Programme Inc. To register phone fax registration@criterionconferences.com

3 Day 1 Tuesday 11th November, :30 Registration, coffee & networking 9:00 Opening remarks from the Chair International Keynote 9:15 Measurement & accountability How impact measurement helps to address the accountability gap How to avoid the danger of forgetting who all this measurement is really for Jeremy Nicholls SROI Network (UK) Making it happen 10:00 Ensuring the outcomes you measure matter to community How to engage the community so you can measure what really matters Defining a long term measurement framework Erica Flentje Director, Research & Evaluation Children s Ground 10:45 Morning tea & networking 11:15 Measuring outcomes using RBA Why we chose RBA and how it was implemented Challenges and how they were overcome Future directions continuing RBA, composite RBA analysis, adding rigour and integrating other frameworks Desiree Nangle Evaluation Project Manager Anglicare WA (Winner Achievements in Impact Measurement by a Not-for-Profit 2014 Impact Measurement Awards) 12:00 Measuring impact through SROI Good Shepherd Microfinance and NAB s partnership to address financial inclusion The why and how of SROI What we do with what we know Adam Mooney Good Shepherd Microfinance & Corinne Proske Head of Community Finance & Development NAB (Winner Achievements in Impact Measurement by a Not-for-Profit/ Corporate Partnership 2014 Impact Measurement Awards) 1:00 Networking lunch 2:00 Effectively measuring outcomes in a small organisation About Family Worker Training + Development Programme s 7 year outcomes measurement journey Lessons learnt along the way and advice for other small NGO s embarking on their own impact measurement and management processes Maria Losurdo Manager Projects Development Family Worker Training + Development Programme Inc. (Honourable Mention Achievements in Impact Measurement by a Small Not-for-Profit 2014 Impact Measurement Awards) 2:45 A local government perspective Selecting a measurement approach Implementing this, and a measurement culture, in the organisation Supporting community partners to measure effectively Rebecca Gardner Coordinator, Community Planning & Engagement Moonee Valley City Council, VIC 3:30 Afternoon tea & networking 4:00 Achieving successful outcomes for families About Te Whanau O Waipareira Trust the largest multi-sector NGO in NZ and its 25 year generational strategy and the case for change for family transition Using the indigenous model -mataora- as the platform for designing an outcomes framework Awerangi Tamihere Director, Strategy & Design Thinking For Outcomes Te Whanau O Waipareira Trust, NZ 4:45 Aligning social & consumer outcomes in the mental health sector Danny Sutton Chief Executive Richmond Fellowship Tasmania 5.15 Closing remarks from the Chair & Close of Day One The first 25 tickets sold to small NFPs will be just $550! Conditions apply** Hurry, this offer won t last long!

4 Day 2 Wednesday 12th November, 2014 SAVE $200 when you register & pay by 12th September :30 Welcome, morning tea & coffee 9:00 Opening remarks from the Chair Towards shared measurement 9:15 Collaborating through outcomes to improve sector impact Why it makes sense to work together How we can achieve it - the first steps Where its happening already in Australia Jayne Meyer-Tucker Good Beginnings Australia 10:00 Shared measurement How to measure common outcomes across multiple programs and organisations Case studies Olivia Hilton Partner Social Ventures Australia Consulting 10:45 Morning tea & networking Funder perspectives 11:15 What impact investors are looking for in relation to outcomes measurement Launch of report by & NAB that explores what impact investors are looking for in relation to the social returns Knowing your audience when it comes to outcomes measurement and gathering information and communicating it in the right way CEO Corinne Proske Head of Community Finance & Development NAB 1:00 Networking lunch Taking it to the next level 1:45 Measuring longer term impact Creating an outcomes focused organisation through embedding a measurement focus into policy, process, systems and culture Measuring young people s longer term educational outcomes Anne Hampshire Head of Research & Advocacy The Smith Family (Runner-up Achievements in Impact Measurement by a Not-for-Profit 2014 Impact Measurement Awards) 2:30 Measuring outcomes in the new public service markets Les Hems Director of Research and Development Net Balance Research Institute 3:15 Afternoon tea & networking 3:30 So you know what s involved BUT how do you get Board & staff support? The challenges faced by impact innovators within their organisations How to convince your CEO and Board to back your impact measurement program How to make the case for change and how to excite the disengaged Simon Gordon Deputy Reconciliation Australia (Honourable Mention Achievements in Impact Measurement by a Not-for-Profit 2014 Impact Measurement Awards) 4:15 PANEL discussion: Making measurement mainstream 5:00 Closing remarks from the Chair & Close of Conference 12:15 Where Governments are up to Bernadette Ryan Department of Social Services Jo White Department of Health & Human Services, TAS Rachel Davis Department of Human Services, VIC PANEL discussion Find us at: #MSO14 Australian Not-for-Profits Discussion Group

5 Workshops Monday 10th November, 2014 Tuesday 11th November, 2014 Thursday 13th November, 2014 How to take the next steps in your measurement journey Pre Conference Workshop A Monday 10th November 2014, 9:00am 4:00pm You know why measurement s important, you know about the various approaches and you ve started measuring. So where to from here? To this workshop, that s where! This workshop will show you how to take the next steps in your measurement journey. It will show you how to take measurement from a one-off or smallscale to something that s embedded in your organisation. It will provide an overview of the variety of tools you can use and also introduce you to the value of shared measurement and how you can make that happen. Why attend this workshop? If you want to build a measurement culture in your organisation If you want to move towards shared measurement What you will take away by attending Different approaches to developing processes and programs to embed outcomes measurement in your organisation in a sustainable way The ability to communicate how your work makes a difference both to motivate employees and make the case for greater funding An understanding of how to work with groups of non-profits and funders focused on similar issues and delivering similar activities to develop shared approaches to impact measurement Your workshop leader: Anna Crabb Consultant Social Ventures Australia Consulting Add-on workshops for all the practical tools you need to take the next steps in your measurement journey! Who is all this (social impact) measurement for? Mid Conference Workshop B Tuesday 11th November 2014, 5:30pm 8:30pm Social Measurement can seem to be an alphabet soup of different approaches tools frameworks and methods. This workshop will explore the different information needs of different stakeholders and what this means for accountability and reporting but mainly for making better decisions inside organisations trying to create more value. Why attend this workshop? Be able to navigate the alphabet soup of impact measurement Understand that social impact measurement means different things to different people and that s fine Get some ideas about what you will do next and know why What you will take away by attending Social impact measurement is about making better internal decisions An understanding of how all the different approaches relate An understanding of different information needs of different stakeholders Your workshop leader: Jeremy Nicholls SROI Network (UK) For a full bio visit For a full bio visit How to embed measurement in For-Purpose organisations Post Conference Workshop C Thursday 13th November 2014, 9:00am 4:00pm Not-for-profit organisations (NFPs) are rebranding as For Purpose organisations which better reflects their mission driven nature. Funding the delivery of activities and measuring the performance of NFPs using financial metrics on an annual basis are inadequate. For purpose organisations need to measure and report the most important aspect of their performance the achievement of real long term outcomes for individuals and communities. Organisations need to change their systems, work practices and culture. For-Purpose organisations will be defined by being client centric and having clear outcomes which are measured over the medium and long terms. Why attend this workshop? Learn how to construct and measure outcomes for your organisation and its programs Learn how to use outcome measurement to access alternative sources of funding including social finance Learn how to embed outcome measurement in your organisation to improve your organisational performance and sustainability What you will take away by attending A toolkit for developing an outcome measurement framework and measuring outcomes Insights from a range of organisational case studies The evidence why your organisations should invest in outcomes measurement Your workshop leader: Les Hems Director of Research and Development Net Balance Research Institute For a full bio visit

6 Registration Page Measuring Social Outcomes 11th & 12th November 2014, Melbourne Quote the code CC*APO when registering & SAVE $100 off the current rate!! How To Register Online: Fax: From outside Aust Tel: From outside Aust registration@criterionconferences.com Team Discounts Not-for-Profits: Register 2 delegates at the standard price & bring a 3rd delegate FREE Government & Corporates: Register 3 delegates at the standard price & bring a 4th delegate FREE Please note that the standard price will be charged for team discounted registrations, early bird prices are not available for registrations utilising team discounts. Delegates must be registered at the same time from the same organisation in order to receive the team discount. For larger group bookings call us on to find out how you may qualify for greater discounts. Venue Rydges Melbourne 186 Exhibition Street Melbourne VIC Delegate Details Mail: Criterion Conferences Pty Ltd PO Box R1478 Royal Exchange, NSW 1225 Accommodation Please quote the code CRITCWP to receive your discounted accommodation rate! Please complete: (Please photocopy for additional delegates) DELEGATE ONE Delegate Forename: Delegate Surname: Job Title: Department/Branch: Company/Organisation: Telephone: Fax: Postal Address: Signature: Approving Manager s Name: Cancellations Should you be unable to attend, a substitute delegate is welcome at no extra charge. The company regrets that no cancellations will be refunded, course documentation will, however, be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable. 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