TRAINING THAT COUNTS. Essential skills to grow your people & business. Training Courses 2018

Transcription

1 TRAINING THAT COUNTS Essential skills to grow your people & business Training Courses 208

2 An investment in knowledge always pays the best interest - Benjamin Franklin Dear Member, Important versus urgent is a key distinction for small firms, but one which is not always easy to make. Is too much of your time spent on tasks and meetings that seem urgent but are not important for the future of your business? At SFA, we re here to help you create time for things that can make a real difference, like developing management capacity and other skills for you and your staff. Training that counts, the SFA training offering for 208, contains a dozen courses to enhance key skills in your business. They are delivered by expert trainers with many years of industry experience. Based on your feedback, the courses are short, so that you can get on with running your business. Now is the time to plan your training calendar for 208 to make sure that vital upskilling does not get usurped by the urgent but non-important day-to-day distractions. I urge you to book your place today and make this opportunity count for the success of your business. Kind regards, Sven Spollen-Behrens Director, SFA

3 Programme TRAINING SCHEDULE Date Non-Member Price Page Manual Handling /2 April 6, 208 September 4, Developing and Implementing Strategy October 26, Effective Presentation Skills September 28, Employment Law: Discipline and Dismissal March 6, 208 September 3, Finance and Accounting Made Easy April 20, 208 First Aid Response March 9, 208 October 5, Manage your Time Effectively October 9, Performance Management and Appraisal Skills April 27, 208 September 7, 208 Powerful Performance Conversations September 2, Project Management March 2, 208 Oct 5, Member Price Safety Awareness for Managers 2 S March 27, 208 September 0, 208 Foundations in Management S 2 April 2, 3, 208 October, 2, SFA Employment Law Conference 208 CORK September 9, DUBLIN October 0,

4 /2 Do your staff have the knowledge and skills to safely move and handle inanimate objects under the Safety, Health and Welfare at Work Acts 2005 and the Manual Handling Regulations 993 and 2007? April 6, 208 September 4, 208 If you answered NO to this question, then this course is ideal for your staff. Manual handling legislation Anatomy of the spine Common back injuries Biomechanics of manual handling Manual handling risk assessment Safe lifting techniques and practice Dealing with unfamiliar loads Importance of personal protective equipment and appropriate clothing Manual handling assessment Backcare in everyday life Certification Ibec Manual Handling Certificate of Attendance Member Rate 50 Non-Member Rate 225

5 Developing & Implementing Strategy Programme Overview October 26, 208 The Routes to Take Evaluating the options The Road Map Planning for change Assessing the impact of change Dealing with resistance to change How to monitor and manage the plan 3 Research shows that 9 out of 0 strategies fail, often through poor execution. This programme has been designed to introduce managers to tools and techniques to identify and develop strategies for their organisations and to help plan for change. Where are we going? Charting the changing landscape Looking at the external environment Tools and techniques for external analysis Our business under the microscope Internal factors that shape our strategy A reality check Capabilities and resources Member Rate Non-Member Rate

6 The Effective Presentation Skills programme is designed to enable participants to develop the confidence and competence to communicate effectively with groups. The programme provides participants with the essential skills to influence others through communication and make an impact with their message. October 9, 208 Controlling your audience Challenging people Techniques to use and when to use them Staying calm Controlling yourself How your brain works Dealing with nerves Techniques that really work Positive picturing Controlling your materials The 4 F s model Structuring your talk/presentation What you must/could/should say Key result areas Member Rate Non-Member Rate

7 This programme gives managers the skills and competencies necessary to deal confidently and effectively with disciplinary issues that may arise, up to and including dismissal. March 6, 208 September 3, 208 Dealing with gross misconduct The importance of procedural fairness Managing absence Overview of the Unfair Dismissals Acts, The disciplinary procedure Fair procedures and the principles of natural justice Discriminatory dismissals Member Rate Non-Member Rate

8 This programme has been designed to give managers with little or no knowledge of financial management, a firm, but practical understanding of the topic. The facilitator has thorough business management experience and as such aims to keep the programme practical and relevant. The programme is made up of a series of practical exercises and case studies to ensure that the learning is put into practice. A flexible approach is used throughout the training programme and priority is given to the demands of the group. 6 October 9, Investment appraisals Forecasting & budgeting Analysis of accounts Accounting concepts The cash flow statement The basics of accounting Source documents The balance sheet The profit & loss statement Member Rate Non-Member Rate

9 Programme Overview March 9, 208 If you answered NO to this question then this course is ideal for your staff. October 5, 208 Certification Ibec First Aid Response Certificate of Attendance 7 Do you have a staff member who is equipped with the basic skills required to deal with a medical or trauma emergency before the arrival of medical aid? Adult CPR Child CPR Using a defibrillator on adults and children Relief of choking in adults and children Accident scene management Bleeding control Identification and treatment of factures Head injuries Medical emergencies Member Rate Non-Member Rate

10 October 9, This programme is designed to give participants a range of practical skills that will make an immediate impact when managing priorities and goals at work. Participants will gain the skills to take control of their time and how goals are achieved at work. Time management as a compass not clock Assertiveness and saying no Delegation - letting go Being ruthless with time, gracious with people Taking back control The planning cascade What are the key organisational goals? How do these translate to everyday personal goals? A practical time management system that works Key result areas Member Rate Non-Member Rate

11 This programme will help managers to manage and run the appraisal interview and process within their own organisations. The programme will give managers the confidence to deal with challenging behaviour and performance related issues, while getting the best from those who are performing well. April 27, 208 September 7, Managing conflict Influencing others Different communication styles Role play and feedback Action planning - what will I apply now? Elements of effective performane management systems Where does the appraisal system fit? Best practice in this field Documentation: What should be in or out? Structuring the interview Develop your skills Member Rate Non-Member Rate

12 This programme is aimed at anyone responsible for the performance of others who wants to enhance their skills in the area of critical conversations and getting the best from others. The skills developed can be used in conversations with peers, managers and others to increase effectiveness. The programme is highly interactive and practical and focuses on the skills of having the conversation (as opposed to our Performance Management & Appraisal programme, which also focuses on specific performance management tools and interventions, in particular the appraisal interview). It involves a high degree of skills practice. Tips for difficult conversations Relationship building 3 C s Communication, Clarity & Commitment Powerful questions Better conversations for better results Creating a climate conducive to productive performance conversations (PPCs) Characteristics of a PPC Types and opportunities PPCs in action Preparing for, structuring and following up a PPC 0 April 27, 208 September 7, Member Rate Non-Member Rate

13 Programme Overview The aim of this programme is to provide participants with a working knowledge and understanding of how to manage projects by using best practice. This is a practical programme which will provide participants with the skills and techniques required to manage each stage of a project effectively and efficiently. March 2, 208 October 5, 208 Managing project meetings Project controls Managing conflict through assertive negotiations Delivering your project on time The project team Project initiation & definition The project manager Definition of a project Why project management? The project lifecycle Project close and evaluation Venue: Ibec, 84/86 Lower Baggot Member Rate Non Member Rate

14 Do you want to provide your managers with an overview of their roles and responsibilities for the day-to-day practical concerns of integrating health and safety with operational management? March 27, 208 September 0, 208 If you answered YES to this question then this course is ideal for your managers. 2 Course Introduction Why manage health and safety? Safety management systems Safety statements Implementing and managing safety Duties of Employer and Manager Safety, Health and Welfare at Work Act, 2005 Safety, Health and Welfare at Work (General Application Regulations 2007 Hazard Identification Risk assessment and controlling risks Communication and consultation Communication skills Accident causation and accident investigation Develop your skills Certification Ibec Safety Awareness for Managers Certificate of Attendance Member Rate Non-Member Rate

15 2 This programme aims to give managers, or those moving into management roles, the fundamental skills of effective management. Participants will learn how to improve their leadership and communication skills, how to deal with difficult staff and to increase the motivation levels among those in the team. The programme will give participants the skills to deal with a grievance or disciplinary issue in an effective way, significantly reducing the risk that claims will be taken against the company. Disciplining others Handling grievances effectively Behaving assertively and handling conflict Giving effective feedback The role of the manager Leadership Communicating effectively Motivating the team 3 April 2, 3, 208 October, 2, Member Rate 400 Non-Member Rate 600

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