The Opportunity for Capture in Latin America

Transcription

1 October 2010 Abstract The Opportunity for Capture in Latin America Report Fast Facts Published: October 2010 Pages: 83 Tables & Figures: 86 Price: $26,995 Order Information To place your order today, contact Alison Hipp at or via infotrends.com About InfoTrends InfoTrends, a Questex Company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industries. We provide research, analysis, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. To learn more about our company, visit Abstract While the opportunity in Latin America for scanning and imaging vendors is undeniable, accessing this region requires significant acumen. The Latin American markets have idiosyncrasies ranging from governmental regulations to purchasing requirements of customers. End-user behavior and buying patterns are unique in each of these regions and understanding these differences is critical to sustaining business growth. This study will help equipment vendors and suppliers understand the dynamics and industry impact of the Latin American markets and provide them with the knowledge that is necessary to successfully gain access to them. Purchase includes: Final Analysis Report Banner Tabulations (4 Files 2 PDF and 2 CSV so that you may do your own sorts and filtering) Charts (2 PPT Files, one total and by country, and the other total Presentation (1 PDF file) minute WebEx presentation with the study author to review findings 2010 InfoTrends, Inc. For More Information If you would like to order extra copies of this report, receive permission to use any part of the report, or be informed of upcoming market updates, reports, and related projects, please us at info@infotrends.com. Headquarters: Europe: Asia: 97 Libbey Industrial Parkway 3 rd Floor, Sceptre House Hiroo Office Building Suite Castle Street Hiroo, Shibuya-ku Weymouth, MA Luton, Bedfordshire Tokyo United States United Kingdom, LU1 3AJ Japan info@infotrends.com euro.info@infotrends.com info@infotrends.co.jp

2 Table of Contents Executive Summary... 7 Key Trends... 7 Brazil... 7 Mexico... 7 Colombia... 8 Argentina... 8 Peru... 9 ROLA... 9 Introduction Project Objectives Methodology End Users Vendor Interviews Latin America General Information Key Market Trends General Government and Politics Labor Conditions Corporate IT Infrastructure Consumer IT Infrastructure Market Forecast End User Research Overview Business Priorities Reasons for Investing in Technology Percentage of Documents in Paper Form Departments that Are Scanning Documents Shifts the Company is Experiencing Preferred Distributor/Reseller Sources of Information Use of Document Management Software Regional Laws and Regulations Duty and Tax Structured Telephone Surveys Brazil General Information Market Forecast End User Research Structured Telephone Surveys Mexico General Information Market Forecast InfoTrends, Inc.

3 End User Research Structured Telephone Surveys Colombia General Information Market Forecast End User Research Structured Telephone Surveys Argentina General Information Market Forecast End User Research Structured Telephone Surveys Peru General Information Market Forecast End User Research Structured Telephone Surveys ROLA Market Forecast End User Research Structured Telephone Surveys Recommendations and Conclusion List of Figures Table 1: Estimated Populations for the Largest Latin American Countries Table 2: Labor Statistics for the Major Latin American Markets Figure 1: Scanner Unit Placement Forecast for Latin America Table 3: Scanner Unit Placement Forecast by Country Figure 2: Which of the following are business priorities for your company this year? Figure 3: Why does your organization typically invest in technology? Figure 4: Approximately what percentage of your department s/division s documents are in paper form? Figure 5: Which of the following departments within your company are scanning documents? 18 Figure 6: When it comes to document scanning, which of the following shifts is your company experiencing? Figure 7: Do you prefer to purchase your single function scanners or MFPs from local or national/international dealers/resellers? Figure 8: Which of the following information sources did you refer to when selecting your newest scanner? Figure 9: Does your company use a document management software product? Figure 10: Are there any laws or regulations in your industry/region that are driving the need for document scanning and imaging? Figure 11: What is the percentage of duty and tax that you pay on hardware? InfoTrends, Inc.

4 Figure 12: GDP Growth Rate in Brazil Figure 13: Scanner Unit Placement Forecast for Brazil Figure 14: Which of the following are business priorities for your company this year? Figure 15: Why does your organization typically invest in technology? (Tier 1) Figure 16: Why does your organization typically invest in technology? (Tier 2) Figure 17: Approximately what percentage of your department s/division s documents are in paper form? Figure 18: Which of the following departments within your company are scanning documents? Figure 19: When it comes to document scanning, which of the following shifts is your company experiencing? Figure 20: Do you prefer to purchase your single function scanners or MFPs from local or national/international dealers/resellers? Figure 21: Which of the following information sources did you refer to when selecting your newest scanner? Figure 22: Does your company use a document management software product? Figure 23: Are there any laws or regulations in your industry/region that are driving the need for document scanning and imaging? Figure 24: What is the percentage of duty and tax that you pay on hardware? Figure 25: GDP Growth Rate in Mexico Figure 26: Scanner Unit Placement Forecast for Mexico Figure 27: Which of the following are business priorities for your company this year? Figure 28: Why does your organization typically invest in technology? (Tier 1) Figure 29: Why does your organization typically invest in technology? (Tier 2) Figure 30: Approximately what percentage of your department s/division s documents are in paper form? Figure 31: Which of the following departments within your company are scanning documents? Figure 32: When it comes to document scanning, which of the following shifts is your company experiencing? Figure 33: Do you prefer to purchase your single function scanners or MFPs from local or national/international dealers/resellers? Figure 34: Which of the following information sources did you refer to when selecting your newest scanner? Figure 35: Does your company use a document management software product? Figure 36: Are there any laws or regulations in your industry/region that are driving the need for document scanning and imaging? Figure 37: What is the percentage of duty and tax that you pay on hardware? Figure 38: GDP Growth Rate in Colombia Figure 39: Scanner Unit Placement Forecast for Colombia Figure 40: Which of the following are business priorities for your company this year? Figure 41: Why does your organization typically invest in technology? (Tier 1) Figure 42: Why does your organization typically invest in technology? (Tier 2) Figure 43: Approximately what percentage of your department s/division s documents are in paper form? InfoTrends, Inc.

5 Figure 44: Which of the following departments within your company are scanning documents? Figure 45: When it comes to document scanning, which of the following shifts is your company experiencing? Figure 46: Do you prefer to purchase your single function scanners or MFPs from local or national/international dealers/resellers? Figure 47: Which of the following information sources did you refer to when selecting your newest scanner? Figure 48: Does your company use a document management software product? Figure 49: Are there any laws or regulations in your industry/region that are driving the need for document scanning and imaging? Figure 50: What is the percentage of duty and tax that you pay on hardware? Figure 51: GDP Growth Rate in Argentina Figure 52: Scanner Unit Placement Forecast for Argentina Figure 53: Which of the following are business priorities for your company this year? Figure 54: Why does your organization typically invest in technology? (Tier 1) Figure 55: Why does your organization typically invest in technology? (Tier 2) Figure 56: Approximately what percentage of your department s/division s documents are in paper form? Figure 57: Which of the following departments within your company are scanning documents? Figure 58: When it comes to document scanning, which of the following shifts is your company experiencing? Figure 59: Do you prefer to purchase your single function scanners or MFPs from local or national/international dealers/resellers? Figure 60: Which of the following information sources did you refer to when selecting your newest scanner? Figure 61: Does your company use a document management software product? Figure 62: Are there any laws or regulations in your industry/region that are driving the need for document scanning and imaging? Figure 63: What is the percentage of duty and tax that you pay on hardware? Figure 64: GDP Growth Rate in Peru Figure 65: Scanner Unit Placement Forecast for Peru Figure 66: Which of the following are business priorities for your company this year? Figure 67: Why does your organization typically invest in technology? (Tier 1) Figure 68: Why does your organization typically invest in technology? (Tier 2) Figure 69: Approximately what percentage of your department s/division s documents are in paper form? Figure 70: Which of the following departments within your company are scanning documents? Figure 71: When it comes to document scanning, which of the following shifts is your company experiencing? Figure 72: Do you prefer to purchase your single function scanners or MFPs from local or national/international dealers/resellers? Figure 73: Which of the following information sources did you refer to when selecting your InfoTrends, Inc.

6 newest scanner? Figure 74: Does your company use a document management software product? Figure 75: Are there any laws or regulations in your industry/region that are driving the need for document scanning and imaging? Figure 76: What is the percentage of duty and tax that you pay on hardware? Figure 77: Scanner Unit Placement Forecast for ROLA Figure 78: Which of the following are business priorities for your company this year? Figure 79: Why does your organization typically invest in technology? (Tier 1) Figure 80: Why does your organization typically invest in technology? (Tier 2) Figure 81: Approximately what percentage of your department s/division s documents are in paper form? Figure 82: Which of the following departments within your company are scanning documents? Figure 83: When it comes to document scanning, which of the following shifts is your company experiencing? Figure 84: Do you prefer to purchase your single function scanners or MFPs from local or national/international dealers/resellers? Figure 85: Which of the following information sources did you refer to when selecting your newest scanner? Figure 86: Does your company use a document management software product? Figure 87: Are there any laws or regulations in your industry/region that are driving the need for document scanning and imaging? Figure 88: What is the percentage of duty and tax that you pay on hardware? This material is prepared specifically for clients of InfoTrends, Inc. The opinions expressed represent our interpretation and analysis of information generally available to the public or released by responsible individuals in the subject companies. We believe that the sources of information on which our material is based are reliable and we have applied our best professional judgment to the data obtained InfoTrends, Inc.