1 Our offer to you. South, Central and West OUR OFFER TO YOU

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Lee Barnett
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1 1 Our offer to you OUR OFFER TO YOU 2018

2 2 Our offer to you CONTENTS SCW BUSINESS PAGE 03 SCW PRINCIPLES SCW CAREER GROWTH SCW REWARDS SCW PEOPLE AWARDS AND RECOGNITION ACCREDITATION PAGE 04 PAGE 05 PAGE 06 PAGE 08 PAGE 09 PAGE 10 INTRODUCTION There are many reasons why people choose to work for SCW. What we gain from our employment and the satisfaction that we feel from the work that we do goes beyond just pay and rewards. Why we choose to work for an employer may be influenced by the opportunity for career progression, the opportunity to make a difference, doing work that aligns with our own individual values or providing us with a satisfying work life that balances with priorities in our home life. This overall employment experience is captured within our employee value proposition. The SCW employee value proposition is built around five areas: SCW Business, SCW Principles, SCW Career growth, SCW Rewards and SCW People.

3 Our offer to you 03 SCW BUSINESS Industry desirability The NHS is the largest employer in the UK and provides healthcare services to every member of the UK population, free at the point of delivery. No other employer can offer the opportunity to work in an organisation which will affect the lives of everyone in the country to such a degree. If you really want to make a difference, the NHS is the place to do it and the role that SCW fulfils within the NHS offers a unique opportunity to support and influence the wider NHS. Making a positive impact As one of the largest commissioning support organisations in the country, SCW people have the opportunity to work on high impact projects that really change things for patients. Innovative work SCW collaborates with customers and partners across the health and social care system to manage, analyse, and improve performance. We deliver in areas which can really effect change at scale across the system and make a difference to the way healthcare in the NHS is delivered. The range of SCW clients includes NHS England, clinical commissioning groups, acute hospitals, mental health trusts, GPs and numerous social care, community care, and voluntary sector organisations. Technology and innovation SCW supports a number of major technological and innovation projects and programmes across the south of England, such as integrated digital care records which allow multi users access to patient care records. Flexible office base Our patch covers a large area across the south, central and west of England. With over 30 office locations, including Bristol, Oxford, Reading, Swindon and Eastleigh, new team members base can be flexible. This means we can offer employees the opportunity to work in a range of exciting locations and with a flexible office base so if your life changes, there are relocation options available to you.

4 04 Our offer to you SCW PRINCIPLES Our purpose To enable our customers to achieve the best possible outcomes for their patients and populations. Our ambition To be the specialist support service of choice in health and social care. Living our values SCW is a values driven organisation and looks for staff whose values match ours. Our values are Patients First, Aspirational, Collaborative, Insightful and Respectful. You will see these reflected throughout our selection and on-boarding process, and we will be looking for potential employees to demonstrate these to us during their recruitment.

5 Our offer to you 05 SCW CAREER GROWTH The NHS experience SCW is committed to attracting and retaining the best people in order to provide the best possible services to our customers. Our people enjoy challenging, rewarding roles, supporting our customers to improve their local health and care services. We offer: Secondments Being a part of the wider NHS, SCW is able to offer secondments into and out of the organisation from other NHS organisations, while maintaining continuity of service and accrued benefits. This can be a fantastic way to broaden your skills and develop into new roles in the future. Not to mention giving you the opportunity to work in new and innovative parts of the NHS. Development opportunities We run our own in house graduate scheme, and offer aspiring managers the opportunity to take our Managing to Inspire course. We also offer a wide range of training, development opportunities, formal qualifications and apprenticeships and access to coaching and mentoring schemes based on our learning culture, where people develop and learn through doing. People management We ask our people to be motivated, collaborative and innovative. Managers will support you and your development, but will also expect you to bring aspiration and innovation to your role with us. If you join us, we will value your experience and your contribution. We will give you the knowledge to succeed as part of your specialist team and as part of the wider organisation. And we will keep you in the picture about new challenges and customer feedback through a wide range of internal communications. Recognising your talent SCW is committed to recognising and celebrating the successes and achievements of its employees, through an employee recognition scheme, supported by the Executive Management Team.

6 06 Our offer to you SCW REWARDS Money matters Our competitive pay package (part of the NHS Agenda for Change) ensures you will receive an annual pay increment. Our salaries remain competitive over the private sector. Every year employees receive Total Reward Statement summarising information about the value of your employment package, and including details of all the salary and benefits provided by SCW. Life balance Because we understand your life outside of work is important, SCW, along with the NHS as a whole, understands and actively encourages the importance to maintain a good work-life balance. We offer: All new starters 27 days annual leave (exclusive of public holidays) Increased annual leave allowance for continued service to 29 days after five years, and 33 days after ten years. Flexible working on an informal basis, such as the opportunity to work at home occasionally, or on a more formal basis such as compressed hours, term time working and other arrangements can be considered. Thinking ahead We re here to support you to prepare for your future. All new starters are auto enrolled onto the NHS Pension Scheme - one of the most beneficial pension schemes in the country featuring an employer contribution of up to 14.3%. The scheme also offers valuable protection to your family through a death in service benefit (of two times annual salary), and the flexibility to increase your benefits, or retire flexibly to suit your plans. Enjoying life s adventures In addition to our competitive annual leave offering, SCW has a number of other types of leave available for specific reasons as follows: Paid maternity and paternity leave are of course available, and are more generous than many other organisations. We also offer parental leave and carers leave. We offer staff the option to apply for an unpaid career break of three months to five years, for reasons such as caring commitments, extended leave and further education, with a guaranteed return to full employment following its completion. NHS employers recognise continuity of service across all NHS organisations, and any service built up at SCW or previous organisations, including annual leave will also be recognised within the NHS if you leave or move jobs. Volunteering Scheme SCW understands that volunteering can support other organisations and the patients and populations they serve, as well as giving employees the opportunity to give back and to learn new skills. As such, SCW offers the opportunity for all employees to take up to one week s paid time (or equivalent hours) per year to volunteer.

Our offer to you 07 NHS discounts Part of the NHS family, all SCW employees are entitled to claim a number of competitive national and local discounts at a variety of locations.

7 Our offer to you 07 NHS discounts Part of the NHS family, all SCW employees are entitled to claim a number of competitive national and local discounts at a variety of locations. These range from discounts at local shops and restaurants, to cheaper gym memberships and even money off holidays. SCW holds details of local deals near to each office location. Supporting you when it matters We offer a free Employee Assistance Programme which offers access to anonymous, impartial advice and counselling. In addition, our Occupational Health Service provides a confidential, independent medical opinion on matters relating to work and health. Staff taking time off work due to illness are entitled to generous sickness absence pay. Travel costs We make sure your costs are covered so you re not out of pocket. Any business travel is fully reimbursed and travel such as train tickets and hotels can be booked directly by SCW. If your role requires a large amount of travel you could also qualify for a lease car through NHS Fleet Solutions which operates through salary sacrifice arrangements. SCW pay the rental and insurance upfront and this is recouped through monthly salary. Childcare vouchers SCW provide an employer supported childcare voucher scheme for our working parents who can save on Tax and NI.

8 08 Our offer to you SCW PEOPLE Talent and expertise We have a wealth of NHS and commercial experience. Our successes come from the calibre of the people we employ, the quality of leadership given across the organisation and from our close working relationship with customers. Applying our diverse skills and expertise, we help our customers to make a difference for their patients, partners and the public. Special forces SCW recognises the importance of supporting people who are currently, or have previously served within the armed forces. This includes supporting SCW employees who may be reservists or have family currently serving in the forces. SCW have signed up to Step into Health, the NHS Employers armed forces scheme. By pledging our support we are formally recognising the value serving personnel, veterans and military families bring to our workforce. Equality We understand the importance of tackling discrimination and promoting equality between different groups of people, whilst addressing the diverse needs of individuals. Our inclusive culture means everyone is treated with dignity and respect. SCW has a Black and Minority Ethnic (BME) Staff Network, enhancing engagement and giving support and a voice to minority groups. This is a means of supporting and engaging with our staff from BME backgrounds. Diversity Diversity is important to us because different perspectives, ideas, backgrounds, opinions and knowledge create a unique strength for our organisation; better enabling us to support and understand our customers and their stakeholders.

Our offer to you 09 AWARDS AND RECOGNITION Awarded NHS employers diversity and inclusion partner Following a rigorous selection process against our competitors we were awarded the 2016-17 NHS

Being a partner provides us with external validation and assurance that SCW is taking appropriate action to promote equality and reduce health inequalities internally, as well as working in

Procurement team of the year We were delighted to have been nominated as finalists in two categories of the National Government Opportunities (GO) Excellence in Public Procurement Awards 2016-17.

Customer recognition Our IT and PALS teams were recognised by Gloucestershire CCG for their enthusiasm and commitment to improving services and care for the people of Gloucestershire by CCG Chief

9 Our offer to you 09 AWARDS AND RECOGNITION Awarded NHS employers diversity and inclusion partner Following a rigorous selection process against our competitors we were awarded the NHS Employers Equality and Diversity Partner for the third consecutive year. Being a partner provides us with external validation and assurance that SCW is taking appropriate action to promote equality and reduce health inequalities internally, as well as working in partnership with our customers, using our experience to encourage and support them to do the same. Procurement team of the year We were delighted to have been nominated as finalists in two categories of the National Government Opportunities (GO) Excellence in Public Procurement Awards The categories were Innovation or Initiative of the Year Award Health and Social Care Organisations and Team of the Year Award Health and Social Care Organisations. Customer recognition Our IT and PALS teams were recognised by Gloucestershire CCG for their enthusiasm and commitment to improving services and care for the people of Gloucestershire by CCG Chief Finance Officer, Cath Leech for their work towards the CCG s Joining Up Your Information programme. Undertaking the Public Information Programme was a great milestone and moves Gloucestershire much closer to joined up health care services for all. Finalists at the NHS Clinical Commissioners Healthcare Transformation Awards The award nomination for Innovation in Diabetes recognises the work of SCW over a two year period to support Buckinghamshire CCG deliver their Transforming Diabetes in Buckinghamshire programme. Working closely alongside clinicians, the team helped to uncover the challenges facing diabetes patients, engage with local stakeholders, and develop an innovative programme of work to improve the care of patients with Type 2 diabetes. Procurement team awarded with Health Care Supply Association Awards 2017 We re delighted to learn we have won the Health Care Supply Association (HCSA) Excellence in Health and Social Care Commissioning Award The award recognises the work of SCW s Procurement Team for successfully delivering a highly complex and innovative integrated community health and social care procurement on behalf of NHS Bath and North East Somerset CCG and Bath and North East Somerset Council. Shortlisted for the purchasing and supply chain management award Our Procurement team were shortlisted for the 2016 Purchasing and Supply Chain Management Collaboration Award, in conjunction with Arden and GEM CSU, NEL CSU and NECS CSU Procurement teams. Nutrition resource of the year built by winning SCW team Our talented Quality Observatory team won an award for their work developing a new online Nutritional Care Tool for patients on behalf of the British Association of Parenteral and Enteral Nutrition (BAPEN) a charitable association which raises awareness of malnutrition and works to improve the nutritional care of patients.

10 Our offer to you ACCREDITATION Certified in our due diligence,

create employment opportunities for people with disabilities.

Recognised as a Mindful Employer we provide our people with easy

10 10 Our offer to you ACCREDITATION Certified in our due diligence, capability, quality and financial health to deliver high-quality apprenticeship training. Proud to be one of five approved suppliers for all three Lots on NHS England s Lead Provider Framework. SCW have signed up to Step into Health, the NHS Employers armed forces scheme. Achievement of Level 1 NHS Procurement and Commercial Standards Towards Excellence. We are proudly part of the Disability Confident scheme and aim to create employment opportunities for people with disabilities. We actively encourage our people to enjoy a smoke free workplace. Recognised as a Mindful Employer we provide our people with easy access and support to information, local support, and training and resources. We are recognised as a Diversity Champion by Europe s largest Lesbian, Gay, Bisexual and Transgender (LGBT) charity for our acceptance of LGBT staff in the workplace. We support the Department for Work and Pension s Age Positive initiative, bringing together research and information from employers on effectively managing an ageing workforce of all generations.

11 11 Our offer to you Our hummingbird was chosen for more than its aesthetic appeal. It represents determination, endurance, flexibility, adaptability, resilience and great courage. The very characteristics we will demonstrate in our work with our customers.

This guide provides a brief summary of the range of benefits available to all staff through our Showing we

A guide to your benefits This guide provides a brief summary of the range of benefits available to all staff through our Showing we care about you programme. Further information about all the initiatives