LABWARE RIO DE JANEIRO, BRAZIL. October 1-5 CUSTOMER EDUCATION CONFERENCE

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1 LABWARE CUSTOMER EDUCATION CONFERENCE October 1-5 RIO DE JANEIRO, BRAZIL 2018

2 Conference At-A-Glance This is your annual opportunity to learn about the latest developments from LabWare and how to get the best value from your LabWare system. It is an important and unique annual event which has become the largest Lab Informatics meeting in Latin America, expected to attract over 200 participants. The meeting will allow you to efficiently network with LabWare s team and other users from the LabWare customer community. The multi-day program includes presentations, case studies and industry specific focus sessions as well as a comprehensive schedule of training courses. It will deliver value whether you are a system owner, administrator, IT, QA or a business user, and we welcome those who are experienced with LabWare or just getting started on a new project. Maintain competitiveness Your LabWare system is a critical application for your business that will typically have a year life-span and will be expected to adapt to future business challenges as they arise. Applying efficient, cost effective solutions is key to helping your organization maintain operational competitiveness. The CEC allows you to monitor industry trends, maintain awareness of best-practices and learn of practical solutions to everyday challenges other customers may have faced. A rich source of knowledge There are over 1400 LabWare systems worldwide and although these systems are used in a wide range of industries, all are based on the same LabWare product platform. The LabWare user community is therefore a considerable source of knowledge, and the CEC provides the opportunity to mine this knowledge in a mutually beneficial way. Focus groups and workshops facilitate industry specific discussions and encourage networking. Boost your skills LabWare s product functionality continuously evolves, and it s important to keep your knowledge current. The CEC provides a comprehensive range of training courses integrated with the formal program of presentations. The training will cover LabWare LIMS, ELN and aspects of system administration and is suitable for a wide range of skill levels. The training component of the CEC is a major benefit of the time you invest attending the meeting. Come and Join us! LabWare considers the CEC the most important event of our business year, and we are committed to ensuring your company gets value from the meeting. We encourage you to make plans early to join us and we will ensure there is a rich agenda, with plenty of opportunity to meet face-to-face with LabWare s team and colleagues from within your industry. Your participation and the feedback you provide to LabWare during the meeting is extremely valuable to us.

3 Agenda Overview GAIN MAXIMUM VALUE FOR YOUR SYSTEM As a key stakeholder in your LIMS or ELN, it s in your best interest to examine every possibility for delivering greater efficiency and effectiveness. The primary goal of the CEC is to provide a forum where you can review all aspects of your systems and identify what improvements you can make. Key LabWare management staff and LabWare certified consultants will be on hand all week to make sure you achieve your objectives. The CEC also provides a venue for strategic reviews with peers from other parts of your own corporation and complementary organizations. AGENDA OVERVIEW Highlights of the Week: Customer Presentations - Hear directly from your colleagues on how they have implemented their business requirements and the benefi ts that ensued. Upgrades - We have put substantial effort into coordinating all upgrade projects in the past 12 months, and as a result we have gathered a large set of very useful data. We will update everyone on the benefi ts they can expect from this initiative. ELN - is continuing to help our customers integrate and automate their lab processes more effi ciently. Technical case studies and presentations will share some examples. Support & Services - The Support and Services team will provide case studies that demonstrate the benefi t of tighter integration between operation support and on-going development. They will share the best practices developed by LabWare s Post-go-live Application services. Training - Our training team will provide updates on the new LabWare 7 training program, which was improved in order to better target the needs of our user base. Monday, October 1, 2018 Welcome Reception 7:00 PM October 1 5, 2018 Tuesday, October 2, 2018 LabWare Sponsored Dinner Event Wednesday, October 3, 2018 Mark Your Calendar! Thursday, October 4, 2018 LabWare Sponsored Dinner Event Friday, October 5, 2018 Training Courses 9:00 AM - 12:00 PM

4 Registration and Cost Accommodations The Registration Fee includes: Welcome Reception on Monday evening (October 1). 4-day conference, including Technical and Management Sessions, Industry Technical sessions, Training Classes. Opportunities to Meet with the LabWare Staff. Lunch provided all week (no lunch served on Friday, as Conference ends at noon). Two LabWare-sponsored dinner events on Tuesday and Thursday evenings - additional time well-spent networking with peers. Discover the excellent carioca hospitality at Grand Hyatt Rio de Janeiro. The Hotel is located 36 Km from Santos Dumont Airport and 34 Km from Galeão Airport. Besides that, the city of Rio de Janeiro receives annually more than 2.0 million foreign tourists, which is a most visited city of the country. Tourism in the state of Rio de Janeiro has several historical, natural and cultural options. REGISTRATION AND COST ACCOMMODATIONS Avenida Lucio Costa, 9600 Barra da Tijuca Rio de Janeiro, RJ, Brazil. Tel.: Weather: October in Rio de Janeiro sees average temperatures ranging anywhere from 20 C - 30 C during the day and cooler temperatures in the evenings. Transportation: Attendees are responsible for their own transportation to/from the airport/ hotel. There is no courtesy shuttle from the airport to Grand Hyatt. Airport ground transportation is HIGHLY recommended. If you do choose to drive, Grand Hyatt offers valet ($19) day. Room Reservations: The LabWare group rate for this year s meeting is $135/single room and $150/ double room, +tax/night. The deadline for making your hotel reservation is Tuesday. Aug 21, Requests received after this date will be accepted on a space - available basis. After the reservation deadline of Aug 21, 2018, the LabWare group rate can not be guaranteed. Please Note: The Registration Fee is COMPLIMENTARY by Friday, June 29, 2018 (One person per company). After the June 30, the Registration Fee is USD 1000 per attendee. Cancellation Policy: All cancellations must be made via to Simone Zanareli at SZanareli@labware.com. Prior to Tuesday, July 31, 2018 attendees can cancel without penalty. After Tuesday, July 31, 2018 attendees will be responsible for the full registration fee.

5 See what our customers say: TESTIMONIALS * The CEC is a massive font of knowledge available to all attendees. This has provided us with inspiration for our own projects. * Very well organized and well executed. All the presentations were very good and everyone was very cordial and friendly. I learned a lot. * I continue to be impressed by what a first class organization LabWare is as well as the relationships the company develops. WE HOPE TO SEE YOU IN RIO DE JANEIRO! REGISTER TODAY! RESULTS COUNT!