Recruitment Officer Greater Manchester, City Year UK Organisation Background City Year UK is a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time voluntary service. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK. The City Year experience empowers these exceptional and diverse young people to realise their aspirations and grow as leaders, both through their impact on children s lives and through training, coaching and career development opportunities. City Year was first established in Boston, Massachusetts in 1988 and operates in 27 cities across America, as well as Johannesburg in South Africa. City Year UK launched in London in 2010 and has since expanded to Birmingham and Greater Manchester. Our ambition is that by 2020, ten years after launching in the UK, we will be in: five cities; with 500 corps members; reaching over 40,000 children each year. The opportunity This is an exciting opportunity to be part of a fast growing organisation that recruits and develops young leaders to transform the educational and social outcomes of pupils across the UK. The position offers the opportunity to lead on exciting regional attraction work to deliver a pipeline of high quality volunteers excited to apply for the City Year programme. You will have responsibility and autonomy to search for exceptional leaders motivated to drive and shape social change. You will also contribute to delivering an efficient and effective end to end recruitment service, supporting with selection and onboarding processes; to ensure outstanding volunteers are recruited and retained delivering excellent outcomes for the schools and pupils we work with. Recruitment Officer Job Description Reports to: Recruitment Manager (Greater Manchester)
Start date: April 2016 Location: Greater Manchester Salary: 20,000-22,000 dependant on experience Benefits: Up to 5% matched employer contributions Deadline: Applications close at 9am Thursday 21th April 2016 Primary responsibilities 1. Responsibility for the attraction of high quality volunteers aged between 18-25 Ensure the City Year mission, values and messaging are consistently applied in a way that encourages high quality applications; Contribute to the candidate pipeline through: cultivation of relationships with candidates, recruitment partners and academic institutions; Build positive relationships with Colleges, Universities and aligned organisations to attract high quality volunteers; Coordinate information sessions and workshops, internally and externally; Respond to enquiries from potential recruitment partners and academic institutions; Attend key recruitment events including university and careers fairs and acts as an enthusiastic, knowledgeable and professional advocate for City Year UK; Support volunteers in developing skills to lead external/internal recruitment events; Ensure maintenance of detailed records and databases to continuously evaluate and improve the recruitment campaign; Continuously reflect and evaluate attraction success to ensure we deliver value for money and effective use of resources. 2. Selection of high quality volunteers aged between 18-25 Ensure an outstanding candidate experience throughout selection process; Provide advice, guidance and information about the application process; Conduct initial screening of applications, checking and confirming eligibility and shortlisting candidates for assessment centres; Lead on the coordination and processing of all aspects of the screening and assessment centre process Take a hands on approach in screening and assessing candidates against the required skills and attributes required to be a City Year volunteer; Supporting the Head of Recruitment in developing candidate assessment tools and processes. Seeking opportunities to develop best practice in the sector; Produce timely and accurate data for Head of Recruitment and/or stakeholders as requested; Monitor, review and evaluate the selection process data to ensure the best outcomes for department and candidate; Deliver feedback calls to candidates. 3. Complete onboarding checks for our volunteers Complete processing of required checks for confirmed volunteers (e.g. DBS checks and reference requests);
Support the Programme Team with allocating volunteers to appropriate school teams; 4. Monitor and evaluate systems and processes Ensure that Salesforce is kept updated with full and accurate records; Regular reporting to support with data analysis, the success and efficiency of all functions of team (candidate attraction, assessment and onboarding); 5. Support the recruitment team with wider responsibilities: Support Progression department with delivering training for our volunteers; Updating recruitment and admissions related information on City Year website and social media; Support other team members in achieving department goals; To support the team with administrative tasks at peak times; To undertake projects and research as required to broaden own knowledge and contribute to the wider success of the team; To undertake any other duties as directed by the Head of Recruitment and Progression. Competency Framework Professional Level 2 Has defined areas of responsibility, can make some decisions involving the use of initiative, with ready access to manager for advice or guidance on more difficult problems
Accountable for delivering assigned tasks Technical/business-related knowledge Intellectual/analytical/creative abilities Good understanding of professional area, with knowledge of procedures for a range of tasks Analytical and methodical approach to problem solving Interpersonal/communication skills Managing people and/or resources Responsibility for money Communication skills to exchange varied information with a range of audiences Might have supervisory or line management responsibilities and/or provide guidance to less experienced staff Might have direct responsibility for financial resources. The work may involve either: accounting for significant sums of money where care, accuracy and security are important; or being accountable for expenditure from an agreed budget. The responsibility may include contributing to the setting and monitoring of the relevant budget and/or ensuring effective spend of budgeted sums. Person specification Experience and knowledge Experience of working within a recruitment, university, college or careers setting; Experience of using an ATS (applicant tracking system) or CRM database; Experience of working within a data driven setting; An awareness of good data management practice e.g. Data Protection;
Knowledge of UK school leaver and graduate markets; Experience of working with a range of stakeholders; Understanding of education sector (desirable); Understanding of youth social action (desirable); Understanding of volunteer sector (desirable). Characteristics and Skills Excellent relationship building and influencing skills, with outstanding written and verbal communication; A proactive networker who can bring energy to their work; Ability and enthusiasm to work with, communicate to, and motivate, a diverse range of stakeholders; Highly organised and detail-orientated, with proven ability to implement a plan efficiently and effectively; Proactive and solution focused with sound analytical and problem solving skills; Analytical, conscientious and strategic with use of data; Competent user of databases and desktop office software (knowledge of Google Apps an advantage); Self motivated to lead own work and projects in order to meet clear individual or departmental goals; Resilient, with the ability to maintain a positive attitude in challenging circumstances; Regularly evaluates own performance to build on strengths and identify areas to improve on; Ambition to continuously improve City Year s recruitment strategy. Other Willingness to travel across the UK to recruitment events, and work occasional evenings and weekends during peak recruitment time. Education and background Degree (or equivalent); Right to work in the UK; Strong belief, enthusiasm and commitment to City Year s programme, mission and values; This post is subject to an enhanced DBS check and satisfactory references. City Year s mission City Year UK is a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time voluntary service. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK. City Year s values Responsibility: We are the change we wish to see in society. Inclusion: We unite from all backgrounds to serve a cause greater than ourselves.
Progression: We are dedicated to the personal and professional development of all. Action: We don t just talk, we do. We are always ready. Excellence: We strive for nothing less, no matter where we start. City Year benefits City Year are committed to the professional development and wellbeing of all staff. City Year offer a number of core benefits to all employees: Pension: up to 5% pension employer contribution matched; Annual Leave: 25 days holiday per year plus one additional day per year after two years of employment, capped at a maximum of 28 days, and a range of other great benefits. Annual leave is expected to be taken at quieter periods, as agreed with the Head of Recruitment. Travel: Interest free loan for season ticket or bicycle. Volunteering days: All employees can take up to 2 days to volunteer in a missionaligned charity depending upon length of service. Recruitment process Safe Recruitment Process City Year UK is committed to safeguarding and promoting the welfare of children and young people. In order to meet this responsibility, it follows a rigorous selection process to discourage and screen out unsuitable applicants. This process is outlined below, but can be provided in more detail if requested. Disclosure This post is classified as having substantial access to children, and appointment is subject to an enhanced police check of previous criminal convictions (DBS). Applicants are required,
before appointment, to disclose any conviction, caution or binding over including spent convictions under the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975. Nondisclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar individuals from employment- this will depend upon the nature of the offence(s) and when they occurred. Shortlisting, interviews and reference checking Only those candidates who meet the right criteria will be taken through to interview stage. Due to the high volume of applications we can only reply to shortlisted candidates. Shortlisted candidates will be interviewed. References from the previous and current employer may be taken up for shortlisted candidates and where necessary employers may be contacted to gather further information. Please let us know about the sensitivity of taking up references prior to interview. Probation Newly appointed post-holders will be subject to a six-month probationary period (which may, in certain circumstances be extended). The probation period is a trial period, to enable the assessment of an employee s suitability for the job which they have been employed. To Apply To apply for this position please submit your cover letter and CV using the staff vacancies link on the City Year UK website. Further documents that require completion will be emailed to all internal applicants. If you require further information please contact jobs@cityyear.org.uk and a member of the HR team will get back to you. If you want further information on the programme please visit our website: www.cityyear.org.uk. Due to the high volume of CVs we receive we can only respond back to the successful candidates. Applications will be assessed as they arrive. Please apply early to avoid disappointment.