I am delighted that you are interested in learning more about Frontline and the role of Regional Coordinator for this Social Work Charity.

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1 Dear candidate, April 2018 I am delighted that you are interested in learning more about Frontline and the role of Regional Coordinator for this Social Work Charity. At least half a million children in England don t have a safe or stable home. These children and their families face some of the worst life chances, but we know that great social work has the power to change this. That s why Frontline was set up as a charity in We recruit and develop outstanding individuals to be social workers and leaders to transform the lives of the most vulnerable children and families. We also develop first line managers through our prototype of Firstline, our leadership programme for those directly managing practitioners. Our Fellowship network supports all individuals that complete extended leadership development programmes with us, they are a group of outstanding leaders working towards our collective mission. Frontline is continuing to grow and expand its impact. As we embark on this new stage in the organisation s development we are looking to recruit someone to coordinate and a number of key areas crucial to the delivery of the programme, with this 0.5 post based in Birmingham (Midlands Region). This includes meetings and events with our local authority partners and organising the logistics for ongoing training series held within the region for the social workers involved in the programme. The role will also provide administrative support to the regional team and input to the national programme in negotiation with the Head of Region e.g. during the Summer Institute. Application Process: To apply for the role you will need to send by to hr@thefrontline.org.uk 1. Application form and equal opportunities monitoring form 2. Personal statement in support of your application outlining how your knowledge, skills and experience meet the requirement of the person specification. Please ensure you address each point on the person specification as detailed in this pack. 3. Detailed Curriculum Vitae (CV) (maximum 2 pages) Applications should be received no later than 4 May Interviews will take place on week commencing 14 May 2018 If you have any questions or queries about this role or wish to discuss the position then please contact us at lisa.hackett@thefrontline.org.uk. Applications should be sent to hr@thefrontline.org.uk with the title Regional Coordinator (Midlands), Frontline. We look forward to hearing from you. Yours sincerely, Josh MacAlister Chief Executive

2 Regional Coordinator (Midlands) Background Our mission is to transform the lives of vulnerable children by recruiting and developing outstanding individuals to be leaders in social work and broader society. We want to see a country where children s life chances are not determined by social or family circumstance and we know that social work is at the forefront of the effort to realise this. The Frontline programme that qualifies social workers comprises an intensive Summer Institute, two years in a local authority frontline social work team, and leadership development throughout. Participants are placed in units of four in local authorities and are led by Consultant Social Workers (CSWs) in child protection teams. The first cohort of over 100 participants started the programme in July 2014 working in Greater London and Greater Manchester. We are now in our fourth year of running the programme, and 352 participants will start this summer, working across London and the South East, North West, North East and the Midlands. Our Firstline programme develops the leadership skills of first line social work managers. The first cohort of 37 Firstline Leaders began the programme in autumn 2015, and by 2020 a further six cohorts will have completed the programme. The Frontline Fellowship which includes all individuals that complete extended leadership development programmes with Frontline is a movement network that supports our participants to lead change in social work and broader society of outstanding individuals who are applying themselves to address social disadvantage in different ways. Frontline is a Social work charity. We have an entrepreneurial approach, where constructive challenge is positively welcomed and a culture of feedback is actively promoted. Through strong pro-bono partnerships, Frontline is able to access excellent development opportunities for its employees. This includes training, mentoring and coaching from experts from the world of social work, charities, private sector and beyond. The Opportunity The Regional Coordinator will coordinate meetings, events and training. They will also track and monitor the progress of key stages of the programme, including ensuring partner local authority set up activities are running to plan and participants on the programme have completed key tasks within timeframes. The role requires someone who is skilled at building positive relationships with people in addition to being highly organised with the ability to manage multiple areas of work and use initiative to resolve issues. Attention to detail and a high level of accuracy is also essential. The Team Frontline delivers its programme through regional teams. These are led by Head of Region and comprise Practice Tutors who deliver the academic programme to participants in their region. Each region will have a Relationship and Development Manager to manage the relationships with the local authorities, and Regional Coordinator to support the team. Frontline currently operates in the following regions in England: London, the North West, the North East, the Midlands and South Central. Midlands currently comprises Stoke on Trent, Staffordshire, Shropshire, Telford and Wrekin, Walsall, Wolverhampton, Birmingham, Solihull, Warwickshire, Coventry, Leicester City, Leicestershire and Derbyshire

3 Regional Coordinator: Job description Job Title: Regional Coordinator (Midlands) Reports to: Head of Region (Midlands) Start date: ASAP Location: Birmingham Salary: 20,000 (pro rata) plus competitive pension Closing date: 4 May 2018, midnight Supporting the Regional Team Provide all aspects of administrative support to the regional team. Provide logistical and administrative support to the Head of Region (as required). Arrange all Programme Team meetings; book internal meeting rooms; prepare agenda and papers; take minutes & circulate within a timely manner. Coordinate and organise any other meetings as required, including collating agendas, and taking minutes as required. Work with other teams at Frontline to help design, plan and manage upcoming events. Research and scope venues for a range of activities that take place within the region. Manage budget for venues to ensure that all costs are within or under budget. Book meeting rooms and arrange logistics & refreshments, ensure that clear information is provided to all delegates. Send out meeting invitations, track attendance and send chasing reminders. Tracking and Monitoring of Local Authority partnerships Provide logistical and administrative support to the Relationship & Development Manager in setting up meetings with new local authorities to give them information about signing up with the Frontline Programme. Track all aspects of local authority preparations for new units to go live each year. Log and track, all applications for the Consultant Social Worker posts in each Local Authority, and provide information and support to candidates applying. Support the Relationship & Development Manager in the coordination and delivery of Consultant Social Worker recruitment and assessment days across the region. Provide logistical support to Consultant Social Worker assessment centres. Send out key communications to local authorities for programme-wide events. Liaise and communicate with Local Authorities throughout this process to ensure all tasks that are due are actioned. Coordination of participants on the programme Support the regional team with the allocation of participants to local authorities and ensure allocations are accurately communicated with participants on the programme. Plan and organise regional participant events during the course of the year i.e. Regional Induction. Support the Relationship & Development Manager in dealing with queries for all new participants and existing participants on the programme. Be part of the wider team coordinating the 5 week Summer Institute, and on designated days staff the general enquires desks. Database Administration Manage the local authority and participant contacts on the Salesforce data base, and ensure these are regularly updated (training will be given). Regularly update the internal Programme Team Tracker for the region. Create and update all reports required by the Programme Team.

4 General Administrative Tasks Management of the Programme folders, ensuring this is organised in a clear and coherent manner. Answer queries about Frontline by , telephone and face-to-face. Manage the participant in box. Respond to general queries and escalate complex queries as required. Lead on all logistical arrangement for venues, transport etc. for ad-hoc events, dinners, speakers. Support the team with general IT tasks and queries. Manage all financial administration for the Programme Team. Support Programme Team with other ad hoc projects.

5 Person Specification Values and alignment - Prepared to work in line with our values of being brave, showing respect, pioneering, keeping curious and always keeping in mind that what matters most is what works. You should be able to role model these values in all that you do and expect these of colleagues you work with. - A willingness and ability to be fully aligned to, and be an advocate for, Frontline s purpose and theory of change across all areas of work including a: - focus on having the highest standards for recruiting top talent into social work including people who may not have considered a career in social work before, - belief that social work practice needs to improve so that it is more relational, purposeful and skilled and that clear models practice are central to this. - belief in the role leadership must play in improving social work at all levels and that rapid improvement will sometimes require disruptive acts of leadership - approach to our Fellows (alumni) that celebrates, encourages and recognises individuals who improving safety and stability for children whether they remain in social work or work outside of the profession - and a commitment that every child should have a safe and stable home and that this is best supported by social workers who work alongside families Experience and knowledge Clear understanding, strong belief and enthusiasm for Frontline s mission and vision. Previous administration experience in busy office environment. Experience of organising meetings & minute taking. Experience in setting up tracking and filing systems. Experience of effectively using Microsoft office, particularly Outlook, Word and Excel. Characteristics and skills High level of organisation, ability to multi-task. Confident telephone manner. Ability to use Microsoft Word, Excel, Power Point etc. Willingness to learn new systems and processes. Ability to manage own workload and show initiative. Ability to pay attention to detail and produce accurate work to a high standard. Ability to manage s, telephone enquiries and basic finance tasks efficiently. A flexible, confident and hands-on approach. Able to build positive relationships with people, to be assertive and persuasive. Education and background Right to work in the UK Interest in, and commitment to the Frontline programme, mission and values This post is subject to an enhanced police check of previous criminal convictions with the Disclosure and Barring Service (DBS)

6 Frontline s mission Our mission is to transform the lives of vulnerable children by recruiting and developing outstanding individuals to be leaders in social work and broader society. Frontline s values - Be brave: be prepared to challenge and don t always reach for the easy answer - Show respect: recognise and value the contributions of others - Pioneer: generate new ideas and make ripples or waves by sharing successes and setbacks - Stay curious: be continually reflective and open to adapting how we work - What matters is what works: be practical, flexible and outcome-focussed Frontline Benefits Frontline are committed to the professional development and wellbeing of all staff. Frontline offers a number of core benefits to all employees: Flexible working: Frontline offer a core hours policy requiring staff to be in the office between 10:00 and 16:30, with flexibility on working hours around this. Pension: Frontline offer a competitive pension employer contribution with Aviva. Annual Leave: 25 days per year (in addition to bank holidays) rising by 1 day per year after 2 years in service up to a maximum of 30 days. In addition we give all staff extra days at Christmas as the office closes from 25 December to 2 January. Travel: Interest free loan for season ticket or bicycle. Training and Development: Frontline endeavours to offer coaching and mentoring to all staff where required to support development needs. Cycle to work scheme: Provides a tax efficient way to obtain a bicycle Volunteering days: All employees can take between 1 and 3 days to volunteer in a mission-aligned charity depending on length of service. Childcare vouchers: parents can spend up to 243 per month on childcare vouchers via a salary sacrifice scheme. Employee Assistance programme: The EAP is a free, confidential service that offers expert advice, information and counselling for all Frontline employees on a wide range of issues

7 Recruitment process Safe Recruitment Procedure Frontline is committed to safeguarding and promoting the welfare of children and young people. In order to meet this responsibility, it follows a rigorous selection process to discourage and screen out unsuitable applicants. This process is outlined below, but can be provided in more detail if requested. Disclosure This post is classified as having substantial access to children, and appointment is subject to an enhanced police check of previous criminal convictions (DBS). Applicants are required, before appointment, to disclose any conviction, caution or binding over including spent convictions under the Rehabilitation of Offenders Act 1974 (Exemptions) Order Nondisclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar individuals from employment this will depend upon the nature of the offence(s) and when they occurred. Shortlisting, interviews and reference checking Only those candidates meeting the right criteria will be taken forward from application. We regret that we cannot respond individually to unsuccessful candidates so if you have not heard from us within four weeks of the closing date, please assume that your application has not been successful. Shortlisted candidates will be interviewed. References from the previous and current employer may be taken up for shortlisted candidates, and where necessary employers may be contacted to gather further information. Please let us know about any sensitivity regarding the taking up of references prior to interview. Applications from those working in partner organisations Frontline has strong partnerships with Local Authorities and Trusts providing children s social care where there is a shared vision to transform the lives of vulnerable young people and their families. If you are applying for a role at Frontline from one of our partner authorities or trusts we therefore encourage you to be open with your employer about your application. This supports our partner organisations in planning and promotes trust across partnerships. Probation All new staff will be subject to a probation period of six months (which may, in certain circumstances, be extended). The probation period is a trial period, to enable the assessment of an employee s suitability for the job for which they have been employed. Questions or further information If you require more information please contact hr@thefrontline.org.uk and a member of the team will get back to you. If you want further information on the programme please visit our website: