Manager s New Hire Checklist As a hiring manager, there are a number f activities t be cmpleted bth befre and after yur new hire s start date t ensure a smth transitin int the cmpany. Remembering hw and when t cmplete these activities can be verwhelming! This jb aid was created t make this prcess as easy fr yu as pssible with the verall bjective f prviding a genuine welcme fr yur new hire and creating a psitive impressin. After all, research tells us effectively acclimating new emplyees is the first step in the retentin prcess! S read n and begin taking actin n the fllwing items. (Nte: Electrnic cpies f the checklists can be fund n Caseweb > HR > HR Frms under the sectin entitled New Hire Orientatin/ On-Barding.) That link is http://caseweb/hr/01_frntends/hr_frms_new.asp. Prir t yur new hire s arrival: Welcme Letter Send yur new hire a welcme letter r e-mail nte upn their acceptance (available n the link prvided abve) Assign wrkstatin Make sure the wrkstatin is ready fr ccupancy Remve ld equipment/ items Clean if needed Stck with basic ffice supplies Place a welcme sign in the wrkstatin Prepare mail slt Equipment, Tls and/r Systems access http://caseweb/frms/newhire.asp As sn as the new emplyee has been laded int the SAP HR system and a user name and emplyee number have been assigned, g t http://caseweb/frms/newhire.asp where yu can begin rdering the tls, technlgy and system access required by yur new hire. (Since rdering technlgy can smetimes take lnger than expected, begin this prcess as sn as pssible.) This site will cnnect yu t the apprpriate links fr: Requesting Access t Casenet, Outlk, SAP, TSS, etc. Cmputer Equipment Request (Nte: Small HP laptps d nt cme with flppy r CD/DVD drives and must be requested separately) Remte Access Decisin Wizard fr CNAW and CAVE Intandem ID Request Frte Access Calling Card Cellular Phne Cellular Phne RIM Pager Phne & Vicemail Business Cards (Verify hw emplyee wuld like their name t appear) PrCard (Print frm. T be cmpleted by the new hire with assistance frm the manager) Cmpany Car (link will pen an email nte t Lisa Kennedy, GE Cmmercial Finance) Signage (Verify hw emplyee wuld like their name t appear)
2 Emplyee File Create a persnal file fr the new hire fr yur manager s file Include ffer letter, resume & jb requisitin Distributin Lists Add new hire t departmental list, birthday list, anniversary list, etc. Buddy/ Mentr Assign a buddy r mentr t the new hire. This persn shuld prvide a pint f cntact fr general queries regarding day-t-day peratinal (hw-t) issues and help prvide a smth and cmfrtable transitin int the cmpany fr yur new hire. Infrmatin n the Buddy Prgram can be fund n Caseweb > Human Resurces > HR Frms > New Hire Orientatin/ On-barding (http://caseweb/hr/01_frntends/hr_frms_new.asp). Pre-Plan and Schedule Calendars fr New Hire s 1 st Day Schedule apprpriate meetings and welcme such as: Receptin Management meetings Mentr meeting Caching n technlgy used n jb (cmputer, vicemail, etc.) Plan fr and Dcument New Hire s Agenda Discuss this agenda with yur new hire n their 1 st day. Yur new hire will feel valued if yu are prepared and anticipating their arrival. Grand Rapids Based New Hire: 1 st Day (am) at Steelcase (activities t be cmpleted with Human Resurces): Orientatin with HR All Grand Rapids based new hires will attend/ participate in rientatin with Human Resurces. This rientatin will cnsist f: Cmpletin f paperwrk Overview f plicies and emplyee handbk ID Badge: Fr CDC residents the hiring manager will need t fill ut the CDC Building Access frm. This frm can be btained frm the CDC receptinist. Upn cmpletin f the frm the new hire will need t have their picture taken. This can be dne n Tuesdays between 1:30 and 5:00pm in the CDC Lbby ffice. Fr all ther Grand Rapids buildings new hires will g t Prtectin Services fllwing rientatin t btain their ID badge. (N actin required by manager.) Prtectin Services is lcated at the CDC and badges and parking passes can be btained n Mndays between 1:30 4:30pm. Parking Pass: Fr all new hires in Grand Rapids, MI, parking passes will be rdered by Prtectin Services. It will take apprximately tw weeks t receive. New emplyees will receive a temprary pass when they get their picture ID. (N actin required by manager.) CDC residents wh need a temprary pass fr parking will need t g t Prtectin Services L:\1_Curses\Leadership_Essentials_Tls_and_Curses\08 Develp\Tlkit\04_Orienting the New Hire\01_ Manager's new hire checklist.dc
Nn-Grand Rapids Based New Hire: 1 st Day (am) at Steelcase (activities t be cmpleted with Human Resurces): 3 Orientatin with HR (via phne cnference) All field based new hires will participate in an rientatin cnference call alng with their hiring manager, if pssible. This rientatin will cnsist f: Cmpletin f paperwrk Overview f plicies and emplyee handbk HR will schedule this meeting in advance with the hiring manager and is respnsible fr sending the packet f infrmatin which will be reviewed in the meeting. ID Badge: Direct new hire t manager r ffice manager t determine the type f ID badge required fr lcatin. Parking Pass: Direct new hire t manager r ffice manager t determine the type f parking pass required fr lcatin. 1 st Day (pm) in Department: Lunch with Department Manager/ Supervisr/ Assigned Buddy Welcme Intrductin t assigned buddy Intrductin t ther emplyees Tur f wrk area/ building Wrkstatin Wrk area Lcatin f ffice supplies Internal and external mail system (e.g., mail lcatins, delivery times, inter-ffice mail cdes and supplies) Lcatin f cpy machine/ fax/ printers Walk-thrugh f building (cpy center, restrms, café, etc.) Cnference rm reservatin prcess Meeting with Manager (Many f fllwing tpics are included n the Orientatin Checklist (Hiring Manager sectin) which yu shuld receive frm Human Resurces. When all tpics have been discussed, sign the Orientatin Checklist and send t Recrds Management.) Tpics t include in yur discussin are: Jb/ rle expectatins (prvide cpy f jb descriptin) New Hire Learning Plan MAPP prcess and perfrmance/ feedback cycles - Include cmpletin f New Hire Learning Plan as ne f the bjectives in the develpment sectin n emplyees MAPP Functin and rle f department Organizatin reprting and relatinships Scheduled team meetings (daily, weekly, mnthly) Wrk hurs Vacatin requests Breaks/Lunch hurs and fd service peratins Special parking instructins Dress cde. Office prtcl Building tur/ security / access (if apprpriate) Travel plicy & prcedures (if apprpriate) Expense reprting (if apprpriate) Steelcase acrnyms (Available sn n Caseweb > Emplyee Cmmunicatin) L:\1_Curses\Leadership_Essentials_Tls_and_Curses\08 Develp\Tlkit\04_Orienting the New Hire\01_ Manager's new hire checklist.dc
Miscellaneus Actin Steps t be cmpleted by New Hire with Manager Assistance 4 Pr-Card If new emplyee will need a PrCard, have them read the agreement, then cmplete and sign the applicatin. Frms are available frm link http://caseweb/frms/newhire.asp CAVE r Casenet Anywhere (keyfb) If CAVE r Casenet Anywhere is required, frm is available n link http://caseweb/frms/newhire.asp In2 Site Access All emplyees shuld have In2 access. Register at http://in2.steelcase.cm. Click n Sign me up > enter yur emplyee number > then enter the last fur digits f yur ssn Access Steelcase University Website and Assign Fundatinal Curriculum All new emplyees are required t cmplete nline curses t help them learn abut Steelcase and apply knwledge and skills essential fr being an effective Steelcase emplyee. T assign these curses t yur new hire s T-D list fr easy viewing, wrk thrugh the fllwing steps: With the new hire at the keybard: Lgin t http://learning.steelcase.cm Nte, emplyee will have t use their User ID and new In2 passwrd just created Click n Catalgs Click n Curriculums Type Fundatinal in the Curriculum Title field Click Search When the search brings up the Steelcase Fundatinal Learning curriculum, click n this link Click the link t Assign this curriculum t the T-D List Chse Assignment Methd: Click Autmatically t enter the same Cmpletin Date fr all curses within the curriculum then Assign curriculum Click Manually t enter individual Cmpletin Dates fr each curse within the curriculum then Assign curriculum *** Fr Sales Psitins*** Mnthly Reprts My Mnthly Reprts Cntact Je Zylinski t have the apprpriate dealer added/ reassigned t the new emplyee Mnthly Dealer Sales Summary Reprt Cntact Je Zylinski t have the apprpriate dealer added/ reassigned t the new emplyee TrueBlue & Other Dealer Spiff Reprts Cntact Dawn Lapp fr access Request Access Lean Sales Pipeline (LSP) - cntact 6-help, Tim Jhnsn r Dave O Brien fr access e-library - All emplyees have access t the e-library, hwever, if yur new hire has difficulty accessing e-library, cntact Dana Andersn. Qutes - Send an email nte t qutes@steelcase.cm and prvide specific qute numbers and the name f the new hire wh has acquired respnsibility fr the qute L:\1_Curses\Leadership_Essentials_Tls_and_Curses\08 Develp\Tlkit\04_Orienting the New Hire\01_ Manager's new hire checklist.dc
(FYI fr Managers) New Hire Learning Plan 5 Yur new hire will be required t cmplete curses identified in Steelcase s fundatinal learning curriculum. These curses are fcused n helping all new emplyees apply knwledge and skills essential fr being an effective Steelcase emplyee, regardless f jb r gegraphic lcatin. Yur new emplyee will receive a cpy f this Learning Plan frm Human Resurces n their first day f emplyment. Assuming yu and yur new hire have assigned the Fundatinal Curriculum t their T-D (instructins n page 5), yur new hire shuld be able t lcate these curses easily by simply lgging in t the Steelcase University (http://learning.steelcase.cm) and clicking n the Activities tlbar then T D as shwn belw. As the manager, yu will need t allcate time fr yur new hire t cmplete these required curses designated per the schedule that fllws. Fr nline assistance with navigating the University site, click n FAQ/Help, then click the link fr the printable student quick reference guide. The checklist belw identifies learning all new hires must cmplete during their first few mnths at Steelcase and the apprximate amunt f time needed. As yu will nte, sme f this learning is instructr led...and sme is nline (University website) self-paced learning. Once the fundatinal learning curses have been cmpleted by yur new hire, their checklist shuld be returned t yu. Week One Day 1: Human Resurces Orientatin - In GR, Instructr led (HR ½ day) - Outside GR, wrk with HR Mgr/Gen Departmental Orientatin (1/2 day) - Instructr led (Department Manager) - Assigned buddy can assist in this rientatin Day 2: Glbal Orientatin (Mdules 1 & 2)* - Online curse - #SIP405 Mdule 1: Welcme t Steelcase Welcme frm Jim Hackett Wh is Steelcase What is ur Missin Mdule 2: Getting t Knw Us Our Histry Our Family f Cmpanies Our Numbers * Nte, this curse shuld nt be cmpleted in ne sitting. T ptimize learning, time fr this curse has been allcated ver a five day perid. L:\1_Curses\Leadership_Essentials_Tls_and_Curses\08 Develp\Tlkit\04_Orienting the New Hire\01_ Manager's new hire checklist.dc
6 Day 3: Glbal Orientatin (Mdule 3) - Online curse - #SIP405 Mdule 3: What We D The Industry Our Prduct Strategy:AFT R&D at Steelcase, Inc. Prduct Innvatins Wh are ur Custmers Wh are ur Cmpetitrs Intrductin t Casenet (1 hr) - Online curse - #CSU100 Day 4: Glbal Orientatin (Mdule 4) - Online curse #SIP405 Mdule 4: Hw We D It N.A. Operatins Internatinal Operatins Lean Manufacturing Glbal Dealer Netwrk Steelcase Wrkplace Services MS Outlk 2003 Fundamentals (2 3 hurs) - Online curse - #CSU460 Day 5: Glbal Orientatin (Mdule 5) - Online curse #SIP405 Mdule 5: Our Glbal Impact Envirnmental Cmmitment Cmmunity Outreach Steelcase Fundatin Awards & Acclades Week Tw Day 6: Glbal Orientatin (Mdule 6) - Online curse - #SIP405 Mdule 6: Yur Career With Us Our Cre Values The Ways We Cmmunicate The Ways We Manage Perfrmance The Ways We Develp Emplyees Diversity Cmpensatin & EVA EVA Bnus Plan Training (2 hrs) - Online curse - #BUS101 Day 7: MAPP Training fr Salaried Emplyees (2 hrs) - Online Curse - #SIP420 Day 8: Glbal Business Standards - Online Curse #LDR405 L:\1_Curses\Leadership_Essentials_Tls_and_Curses\08 Develp\Tlkit\04_Orienting the New Hire\01_ Manager's new hire checklist.dc
7 Grand Rapids Based Emplyees: During the 1 st Three Mnths Attend Lcal Orientatin Experiences Nte: Online curses are great at prviding imprtant infrmatin in a timely manner, hwever, they d nt prvide netwrking pprtunities critical fr new hires. Therefre, Lcal Orientatin Experiences were develped t prvide the mre persnal side f rientatin. Fr Grand Rapids based emplyees, curses include the fllwing: Manufacturing Learning Experience ( 2 hrs) - Curse #SIP406 Glbal Headquarters Learning Experience (2 hrs) - Curse #SIP407 Steelcase University Learning Experience (2 hurs) - Curse #SIP408 Crprate Develpment Learning Experience (2 hrs) - Curse #SIP409 Nte: Yur new hire must remember t enrll in the abve curses. Having the curse assigned t the new hire s T D list des nt mean they are enrlled. Nn-Grand Rapids Based Emplyees: During the 1 st Three Mnths May Attend Lcal Orientatin Experiences if travel t Grand Rapids is apprved. Nn Grand Rapids Lcal Orientatin Experience ptins may include Manufacturing Visit Dealer Visit Custmer Site Visit Vendr/Supplier Visit Nte: Please wrk with yur manager t determine if any f the abve are ptins fr yu. 3-Mnth Anniversary Cmplete survey frm Human Resurces - One survey t be cmpleted by new hire - One survey t be cmpleted by hiring manager Other There may be ther curriculums defined fr the psitin yur new hire is filling. Search Steelcase University (http://learning.steelcase.cm ) t learn mre. - Example curriculums are defined fr ESCalate Cmpletin Signed cpy f the cmpleted New Hire Learning Plan t be retained in the emplyee file. Last Revisin: 4/27/07 L:\1_Curses\Leadership_Essentials_Tls_and_Curses\08 Develp\Tlkit\04_Orienting the New Hire\01_ Manager's new hire checklist.dc