TRADE ACCOUNTS (This sectin is t be read in cnjunctin with Custmer Orders V2) POLICY Beacn Lighting seeks t fster custm with all relevant streams f the Building Industry. Team Members must carefully fllw the cmpany s guidelines n credit cntrl with all accunt custmers. TRADE DISCOUNT The standard discunt rates fr Trade Custmers are as fllws: - 10% ff all purchases fr trade custmers wh are nt Trade Club members. - Fr larger rders, larger discunts can be applied but the margin shuld never be belw 40%. - Exclusive Trade Club discunts apply t Trade Club members. - The Manager shuld use their discretin t secure the sale and refer t yur Sales Manager if in dubt. TRADE ACCOUNTS Trade accunts can be set up fr Trade Custmers thrugh Beacn Lighting upn request and satisfactry credit checks. Accunts are set up fr the exclusive use in all cmpany stres r individual franchise branches. Cmpany Accunts are identified by a 4-5 digit accunt number and can be used in all cmpany stres natinally. Franchise Accunts are identifiable by a 13 digit accunt number and can nly be used in the franchise stre they were created in. Versin 2.1 August 2014 SELLING OPERATIONS - (Page 1 f 4)
APPLICATIONS FOR TRADE ACCOUNTS Cmpanies and Trades peple wishing t btain credit frm Beacn Lighting need t cmplete an Accunt Applicatin Frm. This Applicatin frm can be lcated n the Cmpany Intranet under the Finance sectin f Master Frms. When this Applicatin is cmpleted, the Stre r the custmer must frward it t SSC, wh will ntify bth stre and custmer f the utcme. Allw 8 days fr this t be prcessed. PROCESSING TRADE ACCOUNT SALES All Trade Accunt transactins must be prcessed thrugh the Enabler POS system. All trade accunt transactins must be prcessed with a written and signed cpy f an fficial Purchase Order frm the cmpany making the purchase. Under n circumstances shuld a trade sale ever be prcessed withut an fficial purchase rder frm the custmer. There are three pssible scenaris when prcessing a Trade Sale All the prducts n the custmers purchase rder are available in the stre. - The sale can be charged directly t the custmer s accunt. Only sme f the prducts n the custmers purchase rder are available in the stre and the ther prducts have t be rdered frm suppliers. - Fr thse prducts that are available in stre, these CAN be charged directly t the custmer s accunt when they are taken. - Where the prduct is nt available a CUSTOMER ORDER needs t be created with the prducts marked with K and n depsit is taken. - When these gds arrive int the stre the custmer can be ntified in the nrmal way and when the prduct is cllected the Custmer rder can be cancelled and the prducts charged t the custmer s accunt. Nne f the prducts n the custmers purchase rder are available in the stre. - All f the prducts need t be placed n a Custmer Order, marked with a K and n depsit taken. Please ensure that the purchase rder frm the custmer is retained. - Once the prducts have arrived int the stre and the custmer has cme t cllect the prducts their accunt can be charged. The custmer may require rders t be delivered in stages. At each stage the custmer s accunt shuld be charged fr thse gds taken n that day. Versin 2.1 August 2014 SELLING OPERATIONS - (Page 2 f 4)
Three cpies f the trade invice will be printed upn cmpletin f the transactin thrugh the Enabler POS. The Trade custmer must sign and print their name n the first tw cpies f the printed invice. A signed cpy must be kept n file in the Trade Accunts File at the stre where the transactin tk place. A signed cpy is sent t the Accunts Receivable department at SSC with the custmer s purchase rder attached. These must be sent n a weekly basis in the satchel prvided. The last cpy f the invice is given t the Trade Accunt Custmer. All stres must keep a fully up-dated TRADE CUSTOMER INFORMATION FILE. This enables quick identificatin f Trade Custmers and their credit limits. This file will cntain the fllwing: - Ntificatin as sent t the stres by the Accunts Department - Any subsequent ntificatins as sent by the Accunts Department - The stre cpy f any sales invices The POS system will nt allw any sales t be prcessed against accunts that are n STOP Please be aware that the details that appear at the tp right crner f the POS Sales Screen, nce a Trade Accunt has been selected, even if it appears if the credit limit has been exceeded, desn t mean that the Accunt is n STOP CREDIT. If the POS allws yu t prcess the transactin the custmer is nt n STOP. It is OK t cmplete the transactin. Shuld a Trade Accunt be placed n stp the Accunts Department will ntify thse stres where the Trade Accunt Custmer has frequently purchases. The fllwing flag will appear n the POS system: - Custmer recrd has been disabled and cannt be accessed. The Charge Accunt Mvement Reprt is a reprt which cllects all trade accunt activity perfrmed within a stre ver a given amunt f time. The Charge Accunt Mvement Reprt is generated frm the Enabler POS system. The reprt must be prduced each week and sent with paperwrk t SSC marked attentin t Accunts Receivable in the envelpe prvided. (Refer Sectin One Stre Administratin) Versin 2.2 February 2015 SELLING OPERATIONS - (Page 3 f 4)
All Trade Invices must be sent t the Accunts Department at SSC n a weekly basis. These invices must have the fficial purchase rder attached behind the invice. USING CREDIT INFORMATION Care and tact must be used in assessing a custmer s credit entitlement. When a custmer states they have made a very recent payment, ring SSC t make certain yu have full infrmatin. At weekends, when in dubt abut credit available, encurage the custmer t use a Credit Card r return n Mnday. Hwever, after all effrts have been made t get full infrmatin, if there is dubt as t the credit standing f a custmer, fllw the cmpany guidelines based n the abve reprts. All Team Members shuld remember that credit given n false assurances leads t majr lsses. Versin 2.2 February 2015 SELLING OPERATIONS - (Page 4 f 4)