Candidate Brief Employer Engagement Executive (2 posts) Reference: R180003 Salary: Grade 7, 25,728 to 30,688 per annum Close Date: 23.59 hours GMT on Wednesday 17 January 2018 Assessment Day: Tuesday 30 January 2018
Job description Your contribution to Aston s mission, exploitable research, and employable graduates will be to support the Careers+Placements Team s strategic key performance indicators with a particular focus on business development and employer engagement. 100% placements by 2020 80% of graduates in positive destinations Offering an exceptional experience to Aston s students, graduates and employers. Responsible for generating opportunities for current students and graduates, you will offer a consultative approach to businesses, account managing relationships with employers and supporting their recruitment activity for second year placement students. You will work closely in collaboration with Aston s schools of study and internal teams to achieve a balance between supply and demand. Main Duties/Responsibilities: Consulting with businesses to explain the structure and operation of the various schemes available within Careers+Placements, you will proactively source suitable placement opportunities for second year students and graduate opportunities for final year students and recent graduates. Provide first point of contact and account manage relationships with placement providers locally, nationally and where these are overseas, you will work closely with the International Projects Team to coordinate the most effective relationships. Working closely with the Student Support Team you will ensure student placement preferences are gathered, enabling a balance to be achieved between placement supply and demand, across different types of placements. Working in collaboration with the schools and working with internal teams you will coordinate an employer engagement plan to increase placement opportunities. Generate new business leads for Careers+Placements through mail outs, telemarketing and other proactive routes. With the employers and student experience in mind, manage communication channels via the web enabling access to placement information for more than 2000 students and employers each year, and consistently delivering excellent customer service. Maintain the CRM systems or other associated databases with details of prospective Careers +Placements providers and progress. Using this information you will provide regular updates and reports to the Employer Engagement Manager. Coordinate and support activity with all Careers+Placements teams including delivering and publicising a calendar of events that support the objectives and promotion of placements to students. Attend employer and student events to successfully generate business leads and student interest. This will involve attendance at networking events and exhibitions. Ensure activities meet with requirements of legislation including Data Protection, Employment and Health and Safety Legislation. Undertake any other duties as and when required at the request of the Director of Student Employability and other heads of department.
Additional responsibilities Engage in continuous personal and professional development in line with the demands of the role, including undertaking relevant training and development activities to develop themselves and support the development of others. Ensure and promote the personal health, safety and wellbeing of staff and students. Carry out duties in a way which promotes fairness in all matters and which engenders trust. Promote equality of opportunity and support diversity and inclusion as well as working to support the University s environmental sustainability agenda and practices.
Person specification Education and qualifications Experience Aptitude and skills Essential Educated to A level or equivalent. Experience of recruitment, organising placements, B2B relationship management and/or business development. Experience of relationship management and delivering excellent customer service to diverse stakeholders, including supporting customers remotely and face to face. Experience of working to targets or KPIs. Exposure to CRM packages, online content management. Ability to work both independently and collaboratively. Ability to work under pressure to meet deadlines and achieve targets. Able to analyse problems and use judgment to identify and provide pragmatic and workable solutions. A flexible and collaborative approach with the ability to manage unpredictability. Able to identify customer needs and manage expectations, including objection handling and selling benefits of a service. Develops strong relationships with a diverse range of stakeholders. Excellent oral and written communication skills. Excellent IT skills: including MS Office suite. Method of assessment and interview, interview and presentation
Education and qualifications Experience Desirable Educated to degree level or equivalent. Further qualifications relating to any aspects of the role. Experience of using social media channels and marketing materials in a business development context. Experience of being part of a team within further/higher education or similar environment to deliver employability services. Method of assessment
How to apply You can apply for this role online via our website www.aston.ac.uk/jobs. Applications should be submitted by 23.59pm on the advertised closing date. All applicants must complete an application form, any CV s sent direct to the Recruitment Team and Recruiting Manager will not be accepted. If you require a manual application form then please contact the Recruitment Team via recruitment@aston.ac.uk. Contact Information Enquiries about the vacancy: Name: Fatima Ahamed Job Title: Employer Engagement Manager Tel: 0121 204 4077 Email: f.ahamed@aston.ac.uk Enquiries about the application process, shortlisting or interviews: Recruitment Team via recruitment@aston.ac.uk or 0121 204 4306 Additional Information Visit our website www.aston.ac.uk/hr for full details of our salary scales and benefits Aston University staff enjoy Salary Scales: http://www.aston.ac.uk/staff/hr/payroll-pensions-and-benefits/salary-scales/ Benefits: http://www.aston.ac.uk/staff/hr/payroll-pensions-and-benefits/ Working at Birmingham: http://www.aston.ac.uk/birmingham/city-living/ Employment of Ex-Offenders: Under the Rehabilitation of Offenders Act 1974, a person with a criminal record is not required to disclose any spent convictions unless the positions they applying for is listed an exception under the act. Eligibility to work in the UK: Candidates who are not citizens of the United Kingdom, or another EEA member country, should check their eligibility to enter or remain the UK in advance of making any job application via the UKVI website https://www.gov.uk/browse/visas-immigration/work-visas. Before applying you should ensure that you meet the requirements, including meeting the English language standards. If you do not meet the eligibility criteria, any application for a work visa would be unsuccessful Equal Opportunities: Aston University promotes equality and diversity in all aspects of its work. We aim to ensure, through our admissions policies for students, and our staff recruitment and selection processes that we encourage applications from all groups represented in the wider community at a local, national and international level.
The University will endeavour not to discriminate unfairly or illegally, directly or indirectly, against student or potential students, staff or potential staff. This commitment applies to all functions of the University and to any stage of an individual s career. An Equal Opportunities Monitoring Form is included within the application form. Data Protection Act 1998: Your application will only be used to inform the selection process, unless you are successful, in which case it will form the basis of your personal record with the University which will be stored in manual and/or electronic files. Information in statistical form on present and former employees is given to appropriate outside bodies. Data you provide on the Equal Opportunities Monitoring Form will be included in a general database, for statistical monitoring purposes, enabling the University to monitor the effectiveness of its Policy, Codes of Practice and Guidelines on Equal Opportunities in Employment. Individuals will not be identified by name. Full details of our terms and conditions of service and associated policies and procedures are available online at www.aston.ac.uk/hr