Welcome to Enterprise and National Car Rental
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1 Welcome to Enterprise and National Car Rental
2 Welcome MSU Travelers!! Introduction To Enterprise and National Our History and Our Current Position Review of the MSU / State of Kentucky Program Introduction to our Murray Kentucky Team How to make reservations How to handle 15 Passenger Van Request How to pay for your rentals Emerald Club What to do in case: Q & A 2
3 Enterprise Holdings Leading The Way To The Global Future Of Vehicle Rental $22.0B+ annual revenue 99,000 employees 1.9M vehicles 9,900 fully staffed airport, rail station & neighborhood locations 3
4 Murray State Rental Program What is the Enterprise Program? (Handout) Dedicated Online Booking Tool/Link Great Contracted Rental Rates Unlimited Mileage Damage Waiver and Liability Insurance Included Additional Drive Fees Waived Rental age 18 and up with MSU approval (21 of age on 15 passenger van rentals) Departmental Billing (approval required) 4
5 Enterprise Murray Kentucky Team Location Manager: Emily Robbins Area Manager: Melyssa Roberts Account Manager: Brad Bohannon Murray KY Location Address: 1900 N 12 th Street, Murray KY, (270) Western Kentucky Locations Hopkinsville 2305 Fort Campbell Blvd, Hopkinsville KY, (270) Henderson 1020 N Green Street, Henderson KY, (270) Madisonville 1055 N. Main Street, Madisonville KY, (270) Mayfield 805 Paducah RD, Mayfield KY, (270) ** 5 Day Location Paducah 2515 Irvin Cobb Dr., Paducah KY, (270) Paducah 3168 Park Ave., Paducah KY, (270) ** 7 Day Location Paducah **National Car Rental** Paducah Reginal Airport (888) **7 Day Location (KY Locations Handout) 5
6 Reservations Reservations are quick and easy with Enterprise and National Car Rental, with several options for making reservations: The preferred method is our online booking tool which can be found on the Employee Tab of MyGate. You can also make reservations by calling one of our reservation lines: Enterprise: (800) National: (888) ** You will need the MSU Account number (XZ58383) and your billing number if applicable* You can also make reservations by calling the local branch directly. ** As a MSU Employee, you will also have access to the Enterprise program for personal use. Please use account number 58C0108 or the Personal Use Link on the online booking tool. ** 6
7 Reservations Review of the Online Tool: Link: 7
8 Booking Tool Continue 8
9 Booking Tool Continue 9
10 Booking Tool Continue 10
11 Booking Tool Continue 11
12 Car Rental Payment Individual Credit Cards and P Card holder: Some Faculty/Staff will have a dedicated p card assigned to them which can be used for rentals. Payment with a P Card will take place at the counter (not at time of reservation) and the card will need to be present. The renters and the name on the card need to match. Department Billing Accounts: Some Departments will have a billing account that is attached to a department p card. If your department is approved to have a billing account, you will need to include the billing number at time of reservation. ** For security reasons the counters are unable to look these accounts up for you** 12
13 Booking Tool Continue Adding A Billing Number 13
14 Booking Tool Continue 14
15 15 Passenger Van Request 15 Passenger Vans: You will need to call the local office for reservations. The Murray office will have five 15 passenger vans that are assigned to their office to support the travel needs of MSU. The Murray office will also have access to our pool of vans when the demand exceeds their fleet. Advanced booking is strongly encouraged to make sure everyone's needs are met. Cancellation If you fail to provide at least 24 hours notice on a cancellation you will be charged one day rental. 15
16 Two Brands to Meet Any Need One Loyalty Program Covering Both Total Transportation Solution Premium On Airport and Business Center Solutions We ll Pick You Up High Touch Personal Service Adaptable Solutions Recognized at 8,000+ National and Enterprise locations around the world Travel Policy Compliance Mileage Reimbursements Solution Speed Choice Recognition Travel Policy Compliance Innovation Emerald Aisle Premier Selection Priority Service 16
17 Incidentals Breakdown: Flat Tires, Lost Keys, Dead Battery, Out of Fuel, Etc. Contact Roadside Assistance (info on rental agreement) Enterprise Roadside (800) National Roadside (800) A service fee will apply and be added to your rental agreement. Accident: Collision with any automobile or other property. Contact your Manager Get a police Report Contact Roadside Assistance Complete an internal claim with the renting location 17
18 18 Q & A
19
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