Capabilities Overview

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1 Capabilities Overview 1

2 About Us: Norhurst is a Service Disabled Veteran Owned Business (SDVOB) and an 8(a) Certified business. We have been successfully supporting clients with professional services, training, and end-to-end project solutions for more than 10 years. 2

3 Corporate Information: Name Norhurst, Inc. Duns # CAGE/NCAGE # 6L9Y3 Classification SDVOSB (Type: A5); 8(a) Certified SDB (Type: 27) NAICS Codes , , , , , , , , , , , , , , , , , , , Fast Facts 95% US Citizen Consulting Pool. Consultants with US Security Clearances. Consultants average 12 years Industry experience and 9 years SAP experience. 78% of our employees hold post-graduate degrees 3

4 Professional Services: IT Consulting Staff Augmentation Permanent Placement (W-2) Project Solutions Business Integration Certified Project Management Training Off-Shore Near-Shore Support Help Desk Customer Call Center at our Facility 4

5 Supported Solutions: SAP Services Partner SAP Applications Partner SAP Functional (All Disciplines) SAP Techincial (All Disciplines) Security, HANA, BW, BI Java/J2EE/.Net Web Applications Development Applications Development Quality Assurance & Testing Operations Support & Maintenance 5

6 Help Desk and Customer Call Center: Norhurst State of the Art Call Center located in Danville, VA is equipped for customer call center support, inside and outside sales, and help desk operations for Fortune 500 companies and Government Agencies Tier 1 Call Center Operations Facility with capacity for 100+ agents Automated call management, routing to available agents to minimize hold times Can provide both In-Bound (Technical Support) and Out-Bound (Sales) agents Local, US staff with excellent communication skills 6

7 Rate Structure: SAP Consulting All Inclusive Rates Our Hourly Consulting Rates are inclusive of Travel Expenses. Our clients never pay for airfare, rental cars, hotels, or meals. Norhurst incorporates all these fees into an All Inclusive Hourly Rate. Full Time (W-2) Placement 18% of Salary Norhurst will provide your organization with W-2 resources at the low rate of 18% of the first year salary. This is a 1 time fee. Projects Fixed Fee Our Project Management Experts will cost your complete project (end to end) and provide you with a Fixed Fee total cost of the project. This model allows your organization to budget an Exact Cost for work performed. 7

8 Training: Norhurst provides training at our premier training facility located on our 50 acre campus or on-site at your office. Our certified trainers provide course standard or custom training and can facilitate testing for certifications. Course Specific SAP and Project Management Training Custom SAP Training Technical, Functional, Security, BI, HANA, Industry Specific, Project Management Train the Trainer Courses Classroom Capacities up to 40 students Courses Structured for 3, 4 and 5 Days 1 and 2 day Executive Management Courses Certified Testing for Certifications and Licenses 8

9 Available References: Client Name Time WarnerCable Northrup Grumman US Postal Service Major League Baseball NASA US Air Force US Marine Corps Technology Multiple Contracts -.Net, Peoplesoft, Oracle, SalesForce.com Multiple Contracts, Multiple Lines of Business ERP Solutions SAP.Net, Web Services SAP SAP Oracle, Business Re-Engineering (LAAV) 9

10 Contact Us: Tim Norton Managing Director of Operations ID Phone Ramji Venkatachari Managing Director of Solutions Phone Tim Norton Contracts and Legal Affairs Phone

11 Contact Us: Contact Type General Information Talent Acquisition Staff Augmentation Permanent Placement Project Solutions Training ID 11

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