Volume DELPHI CORPORATION. Delphi Supplier Profile Supplier Viewer

Transcription

1 Volume 1 DELPHI CORPORATION Delphi Supplier Profile 2006 Supplier Viewer

2 DELPHI SUPPLIER PROFILE Supplier Viewer Manual DELPHI CORPORATION Release Date:, Nov, 2006 M/C Delphi Drive Troy, MI Phone Delphi or International Caller Dial: Fax i

3 Table of Contents CHAPTER 1 Delphi Supplier Portal... 1 Background... 1 Access to Supplier Profile... 1 Accessing Supplier Profile... 2 Log on to Covisint... 2 Log on to Delphi Supplier Portal Public Site... 4 Log on to Covisint... 5 Covisint Homepage... 5 Delphi Supplier Portal Homepage... 6 Delphi Supplier Profile Homepage... 8 PROFILE... 9 Home... 9 View Profiles... 9 Delphi Approval Required Status Codes - Requested Modifications Location Information, Physical, and Mailing Address Certification Supplier Information Supplier Contacts C-TPAT Ultimate Level Info HELP Page Help View Profile Help Page Delphi Helpdesk i

4 Chapter 1 Delphi Supplier Portal Background A s part of its efforts to continuously improve its business processes, in June 2001 Delphi joined Covisint, the automotive exchange, to host its supplier portal. The portal enables Delphi to enhance supplier communications and improve supply chain efficiency among its suppliers worldwide. Delphi uses this Portal as the single source to communicate Delphi's policies, guidelines, organizational contacts, and general news designed especially for its suppliers as well as a variety of targeted applications that will help achieve increased communication, streamlined processes, and improved product quality. Access to Supplier Profile Access to Supplier Profile is FREE of charge. Supplier viewers are required to register to Covisint to access Delphi Supplier Portal. Supplier Profile is an interactive application that provides Delphi users key information about suppliers e.g. certifications, contact information, key supplier contacts, financial information, minority status etc. Suppliers also have ability to review their information and provide updates. Supplier View ONLY access is a default application when supplier access to Delphi Supplier Profile is granted. Accessing Supplier Profile via this link will not allow Supplier viewers to request modifications or enter any information in Supplier Profile. Supplier MUST request access to Supplier Profile Administration Sub-Package using the Administration Tools in order to have access to request modifications in Profile. 1

5 Chapter 2 Accessing Supplier Profile Log on to Covisint U ser enters link to Delphi Website at on the personal computer connected to the internet and clicks on Suppliers on the main navigation menu. FIGURE 1. Logon Page Delphi In the next screen titled How to Become a Supplier supplier viewer clicks on the left navigation bar where it reads: Login to Delphi Supplier Portal as shown on Figure 2 below. 2

6 FIGURE 2. How to Become a Supplier Page Delphi Website Computer screen will show next the Delphi Supplier Portal Public site. An alternative to access the Delphi Supplier Portal Public site is to go directly to FIGURE 3. Logon Page Delphi Supplier Portal Public Site 3

7 Log on to Delphi Supplier Portal Public Site Figure 3 above displays the Delphi Supplier Portal Public Site. To access information at this site, there is no need to enter a user-id and a password. The Delphi Supplier Portal Public Site has three tabs: Home, Content, and Registration. The HOME tab contains Frequently Used documents containing some public information that Delphi issues for suppliers to be informed of new guidelines or changes in processes and/or supplier requirements. The Content page contains links to specific topics like: Doing Business with Delphi, Supplier Standards, Vega (EDI), Contacts from Global Supply Management. The registration TAB contains documents to help suppliers go through the registration process. Supplier viewer then enters Covisint User Id and Password and clicks on Submit to access Covisint FIGURE 4. Logon Page Delphi Supplier Portal Public Site 4

8 Log on to Covisint User can get to this screen by either going to the Delphi website and then select Suppliers/Login to Delphi Supplier Portal or by typing the internet address for the Delphi Supplier Portal Public site at on Internet browser personal computer After user enters User Id and Password and hits Login on the screen on Figure 4, Covisint security system verifies User-id and password and grants user access to Covisint, the exchange that hosts the Delphi Supplier Portal Covisint Homepage Covisint homepage is displayed on the computer. User may or may not have access to other supplier portals. If no supplier portal is displayed under partner portals, user has not appropriately requested user access to the Delphi Supplier Portal. User selects Delphi Supplier Portal on the left in the Covisint Applications section, under the subtitle: Partner Portals as shown on Figure 5. FIGURE 5. Covisint Registered Users Home Page 5

9 Delphi Supplier Portal Homepage Delphi Supplier Portal homepage is displayed on the computer. Delphi Supplier Portal homepage shows four tabs: Home, Applications, Content, and Training. User clicks on Applications, second tab across the top. FIGURE 6. Delphi Supplier Portal Homepage User clicks on the Applications TAB as shown below. See figure 7. The applications tab will display all the applications Supplier Viewer has access to. Applications supplier viewer has access are displayed in blue with a check mark in front. FIGURE 7. Applications TAB - Delphi Supplier Portal 6

10 Supplier Viewer selects Supplier Profile on the applications tab as shown on Figure 7 above. Please note this is an application granted by default to everyone whose access to Delphi Supplier Portal has been approved. This is VIEW ONLY ACCESS. The system will display a redirecting page as shown in Figure 8. FIGURE 8 Redirecting Page NOTE: User signs on Supplier Profile with View only access. If access to request modifications and/or update information in profile is required, supplier user has to ask Covisint Administrator of the company to grant him/her access to SPROF Admin Service Package, and authorize him/her as Supplier Profile Administrator. 7

11 Delphi Supplier Profile Homepage Computer screen displays Delphi Supplier Profile homepage as shown below FIGURE 9. Delphi Supplier Profile Home page When user has a Viewer Role, user s menu includes ONLY the following choices: Profile HOME VIEW PROFILES ULTIMATE LEVEL INFO 8

12 Chapter 3 PROFILE Home T he home page welcomes users to Supplier Profile. This page also informs Supplier viewers that in this application they will be able to view profile and modifications that have been requested to Delphi by Supplier Administrators. View Profiles Suppliers can view all their own company profiles. Supplier selects View Profiles. The following screen is displayed: FIGURE 10 View Profiles Screen By selecting locations DUNS from previous screen, supplier viewer has view only access to supplier profile information for this location DUNS. Supplier viewer clicks on the location DUNS from the list shown in figure 10 above. Supplier user wants to view information for that site. 9

13 FIGURE 11 View Profiles Screen for Location DUNS The Profile form presents information in three tabs if supplier location has not being identified by Delphi as a location shipping products to the United States: Delphi Approval Required Supplier Information Supplier Contacts If supplier location currently has been identified as shipping products to the United States, supplier location has an additional tab titled C-TPAT as shown below. FIGURE 12 View Profiles Screen for Location DUNS with C-TPAT Tab 10

14 Delphi Approval Required Delphi Approval Required tab displays all those fields that Delphi maintains. Supplier viewer will see the details pertaining to all requested modifications made by supplier administrators. FIGURE 13 Delphi Approval Required 11

15 The requested modifications information affects the following sections: Location Information: o Company/Location Name, Secondary Name, Ultimate DUNS/Name Physical Address Mailing Address Certification Figure below, shows a view of the following columns: Current. Shows current information in Delphi Systems Requested Modification. Modification changes to information requested by Supplier Profile Administrator are shown in the Current column. Date Requested. Shows the date last requested modification was entered and saved in the system by Supplier Administrator. And, Status: Shows the status of the requested modification. Status Codes - Requested Modifications Status codes for requests made to this page are: PENDING: All modifications requested by Supplier Profile Administrators will be set to PENDING right after Supplier Profile Administrator presses the button: Verify/Save All Changes IN PROGRESS: Once requested modifications are entered and saved by Supplier Profile Administrator, Delphi employees, assigned as Data Owners of each group of fields, will start processing requested modifications. Data Owners may or may not move the field from PENDING to IN PROGRESS as soon as they start working on the requested modifications 12

16 APPROVED: Once Delphi Data Owner finishes the research process and determines that requested modification is OK to approve, Data Owner moves status of the request from IN PROGRESS to APPROVED. An is sent to Supplier Profile Administrator informing if requested modifications has been approved. Supplier Viewer must contact Supplier Profile administrator if interested in the outcome of a specific requested modification REJECTED: Delphi Data Owner will REJECT requested modifications that are pending in Supplier Profile. Data Owner provides Supplier Administrator the reject reason. is sent to Supplier Administrator informing that requested modification has been rejected. includes the reason for rejection. Supplier viewer must contact supplier administrator if interested in finding reject reason for a particular requested modification NOTE: All requested modifications follow Delphi internal processes. Processes include verification in sources outside of Supplier Profile that may require additional time for processing as other databases and/or enterprises may be involved. Data owners need to investigate requested changes and request changes in external data sources prior to approval of the change in Supplier Profile. Approved requested modifications will become permanent and will be shown in Supplier Profile no later than the following week after data feeds take place Location Information, Physical, and Mailing Address Supplier Profile displays information pertaining to this section. 13

17 Certification If the certification section on your screen looks as shown on Figure 14 below, you are viewing information of a supplier location for which Delphi doesn t have records of quality Certification. Only manufacturing locations are expected to supply quality certification information to Delphi. So, if this is not a manufacturing location, a Quality Certificate is not required for this location. FIGURE 14 Certification Section with Quality Certification Information If Delphi has records of Quality Certification of Direct Supplier manufacturing location, Quality Certification section will be as follows: FIGURE 15 Certification Section for a Manufacturing location Direct Suppliers ONLY 14

18 Supplier Information This tab displays information fields that are entered directly by the Supplier Profile Administrators only. Supplier viewers cannot ENTER information on this TAB. FIGURE 16 Supplier Information Screen Location Type at this DUNS site = Manufacturing and C-TPAT Certification required are maintained by Delphi. As shown on figure 16, this location is being identified by Delphi as a manufacturing location and is currently shipping products to the United States, therefore has been identified as a location that must report C-TPAT information. If Supplier Administrator hasn t filled in information on this screen, this section will be displayed as shown on Figure 16. Supplier Viewer needs to contact Supplier Administrator and request him/her update the following Supplier Information: Primary Phone Number. Enter your PBX or primary phone number. Companies outside of the United States, please provide complete information including: Country Code, City Code, Phone Number Location Type at this DUNS site: Please mark all that apply to this location DUNS only. 15

19 NOTE: If site is a manufacturing location but it s not identified by Delphi as such, contact your SPROF Admin and request him/her to load the quality certification for this location. Only after Delphi approves quality certification, this location will be marked as manufacturing. If location DUNS is identified as a manufacturing location, only SPROF admin can request Delphi to remove Manufacturing location type. Commodity Type at this DUNS site: This is the definition used by Delphi Global Supply management to segregate its purchases into these categories or COMMODITIES o Productive (Direct) Material Purchases Chemical Electrical Metallic Technology o Non-productive material purchases into one: Indirect/M&E o Logistics: This is not a Delphi defined commodity. This field is used only if supplier s company provides Logistics for Productive Material Purchases Type of Products and Services: This field to describe the best possible products and services your company provides at this location as reported by your company s Supplier Profile Administrator. If you are in the sales function and need to add some other products or services, please contact your Supplier Profile Administrator shown on the top part of the profile and ask him/her to add whatever product/service you would like to include. Sales Revenue/Annual Sales: shows the range best describes sales from this location. Public or Private: Shows if company is either public or private. 16

20 Number of Employees: Displays the range best describes the number of employees at this location. Ranges are: [0 1,000], [1,001 10,000], [10,001 30,000], [30,001 50,000], [50, ,000], and Over 100,000 In Business Since: Displays the year this location started operations as reported by Supplier Profile Administrator for this location DUNS. Hours of Operation: Displays the hours of operation at this location. If none of this matches the hours of operation at this location, your Supplier Profile Administrator has reported hours of operation in the field: Other Homeland Security Compliant. Delphi has identified supplier locations currently shipping to the United States. Locations currently shipping to the United States will be provided a fourth TAB to report to Delphi supplier compliance with C-TPAT. C-TPAT is a joint government-business initiative to build cooperative relationships that strengthen overall supply chain and border security. Through this initiative, U.S. Customs is asking businesses to ensure the integrity of their security practices and communicate their security guidelines to their business partners within the supply chain. Delphi requires suppliers shipping products to the United States of America to comply with C-TPAT and enter information in the TAB labeled C-TPAT in Supplier Profile. For More Information about C-TPAT guidelines, please contact Industry Partnership Programs at (202) or to Department of Homeland Security at industry.partnership@dhs.gov NOTE: This new C-TPAT tab is mandatory ONLY for those locations Delphi has identified as locations shipping into the United States. Please contact your Supplier Profile Administrator and remind him/her to update and acknowledge data as requested in the form. Union Affiliation: Displays the name of the Union at this location DUNS. If there is more than one union, a list them will be displayed here Union Contract Expiration Date: Displays the date when the contract of the union at this location expires. If there is more than one Union operating at 17

21 this location, expiration dates follow the same order Supplier Profile Administrator listed Union Affiliation before Delphi Divisions & Portal Application: Delphi Division information and Problem Solver Registration fields are maintained by Delphi. Supplier Contacts Displays all the contact information as entered by Supplier Profile Administrator. Only Supplier Profile Administrators are allowed to enter contact information in this section, therefore if your name needs to be added, contact him/her and ask to add your name in this section. Supplier Profile Administrator for this location contains the following type of contacts: Supplier Admin (New) Business Unit Manager CEO/President (*) EDI Coordinator Emergency (24/7) (*) Plant/Site Manager PPAP Coordinator Primary Delphi Global Contact (**) Process/Logistics Problem Solver Contact Production Control/Ops Product Engineer 18

22 PR&R Contact Quality Control Manager (*) Quality Coordinator (*) Run at Rate Coordinator Sales Manager/Rep (*) (*) For each location DUNS Supplier Administrator MUST enter in Supplier Profile as minimum the following contacts: CEO/President, Emergency (24/7) Contact, ONE Quality contact, and One Sales Contact. Direct material suppliers who don t provide these contacts for each location DUNS will receive a red score for Compliance in Scorecard. (**) This contact is mandatory for INDIRECT suppliers only. Information requested for each contact is: Name, Title, Street, City, State, Country, Zip/Postal Code, Phone, Fax, and . If supplier profile doesn t have any contacts defined for this location DUNS, system shows that No supplier contacts found for this location. See figure 17. If Supplier Profile has entered contacts, then contact information will be displayed on the screen. FIGURE 17. Supplier Contact Screen 19

23 C-TPAT Delphi requires suppliers shipping products to the United States of America to comply with Customs-Trade Partnership Against Terrorism or C-TPAT. All locations identified as C-TPAT required are expected to enter information in the TAB labeled C-TPAT in Supplier Profile. Suppliers must be able to provide Delphi evidence of their security measures. Delphi will in turn make its security procedures and those of its suppliers available to the U.S. Customs and Border Protection. Delphi has identified supplier locations shipping to the United States and has marked them as C-TPAT required. Only locations marked as C-TPAT required will have this tab available. It s mandatory for those locations to provide information requested on this TAB. For More Information about C-TPAT guidelines, please contact Industry Partnership Programs at (202) or to the United States Department of Homeland Security at industry.partnership@dhs.gov Supplier viewer will see on this screen C-TPAT information if this info has been reported to Delphi. If you are responsible for shipping information for this location, please contact your administrator and request your Supplier Profile Administrator to report C-TPAT information for you. You can also request your Covisint Security Administrator to grant you access to SPROF Admin and report directly information in Supplier Profile. Remember that this tab is only mandatory for locations shipping products to the United States. 20

24 FIGURE 18 C-TPAT Screen 21

25 Ultimate Level Info When Supplier Viewer selects this option from main menu, computer displays Corporate URL as entered by Supplier Profile Administrator. If supplier Profile Administrator has not entered your corporate URL screen will be displayed as shown on figure 19 below. FIGURE 19 Corporate URL / Ultimate Level Info 22

26 Chapter 4 HELP Page Help T he page help option displays information on how to navigate in Supplier Profile. The following is the help page displayed by the system when supplier viewer selects this choice: View Profile Help Page Supplier Profile Administrator press help after selecting the View option under Profile menu, the following screen will be shown in the computer: FIGURE 20 Help Page for Supplier Viewer. 23

27 Delphi Approval Required lists all the fields Supplier Profile Administrator can request modifications and/or are listed on the Delphi Approval Required TAB. FIGURE 21 View Profile Help Page. Page 1 of 7 Figure 22 contains directions and details regarding Quality Certification - file types that are valid are listed above. FIGURE 22 View Profile Help Page. Page 2 of 7 24

28 Figure 23 gives details on maximum file size as well as suggestions on how to reduce quality certificate file size FIGURE 23 View Profile Help Page. Page 3 of 7 Figure 24 below lists all the Quality Certification Status used in the application. FIGURE 24View Profile Help Page. Page 4 of 7 25

29 Figure 25 below displays all the reject reasons used by Delphi. These reject reason are included in the sent to the Supplier Profile Administrator when a Cert that has been loaded in Profile is rejected. FIGURE 25 View Profile Help Page. Page 5 of 7 26

30 Figure 26 below shows help page for Supplier Information and Contact tabs. FIGURE 26 View Profile Help Page. Page 6 of 7 Figure 27 below shows help page for C-TPAT tab. Only those locations identified by Delphi as currently shipping to Delphi are requested to acknowledge compliance with C-TPAT FIGURE 27 View Profile Help Page. Page 7 of 7 27

31 Delphi Helpdesk All Delphi Suppliers experiencing difficulties with any of the Delphi Supplier Portal Applications or with questions about Delphi Supplier Portal applications including but not limited to Supplier Profile should contact Delphi Helpdesk at: US callers dial: DELPHI or International callers dial: Inform the Helpdesk person that you have a problem to report with a Delphi Supplier Portal application. Make sure to mention the application by name in this case: Delphi Supplier Profile. Ask the Delphi Helpdesk person to dispatch the case to the Supplier Portal Team at DELP_SAP_SUPPLIER_APP inbox. Make sure to obtain your case # for future reference. 28