Delphi Supplier Portal Registration Overview

Transcription

1 Delphi Supplier Portal Registration Overview Revised: March 12, 2009 Release

2 Delphi Supplier Portal Statement The Delphi Supplier Portal is a Web site, accessible through the Internet, that allows useful information and interaction with Delphi Vision Be the single point of e-contact between Delphi and its supply base. Mission Prove and easy to use portal that holds real-time information and becomes an integration point for Delphi to enable common systems and processes. Revised: March 12, Release

3 Covisint Organization Hierarchy Covisint works on 2 levels, an Organization level and a User level. An organization must have access to an application at the organization level before a user is able to get access at the user level. In order to use a particular application a user must have access to that application at the user level. User requests go to the organizations Covisint administrator for approval while organization requests go to the SAO for approval, SAO requests come to Delphi for approval. Organizations Organization Administrators SAO Users Service Authority Organization (SAO) The SAO is the first organization to register under a particular Ultimate DUNS. The SAO is responsible for approving organization requests from Other Organizations with the Same Authority Designation. When the SAO requests access to an application at the organization level, that request will go to Delphi for approval. Other Organization With Same Authority Designation. When a user registers their organization under an ultimate DUNS that is already registered in Covisint that organization becomes an Other Organization With Same Authority Designation. This organizations request for access to Covisint and the Delphi Supplier Portal will go to the SAO Administrator for approval, it will NOT go to Delphi for approval. Other Organization With Same Authority Designation Other Organization With Same Authority Designation Organization Administrators. An organizations administrator is the first user to register that organization in Covisint. The organization administrator is responsible for making application and site code requests at the organization level and approving user requests for other users under their organization. NOTES: If the approving organization does not have access to the application that is being requested they will not be able to approve that request. The organization will have to get access to that application before they can approve the request. It is possible to have as many users as you want under any organization and have as many Other Organization With Same Authority Designation under an SAO. organizations under the same ultimate DUNS number can transfer SAO status among themselves, and users of the same organization can transfer Admin status among themselves. Revised: March 12, Release

4 Delphi s Structure within Covisint Covisint is a B2B company that provides services and tools in an online environment. Covisint is home to many organizations such as Delphi, Ford and Chrysler. Each organization has what is called a portal, it allows users access to the different applications that each organization offers. Below is a representation of how Delphi is only a portion of the Covisint web site and that once you have access to the Delphi Supplier Portal you will be able to get access to the many different applications that Delphi offers. Covisint Delphi Supplier Portal Delphi Applications Chrysler Portal Chrysler Applications Ford Portal Ford Applications Delphi Problem Solver - Delphi Problem Solver is a web-based system designed for Delphi to quickly communicate problems to suppliers and to initiate fast, complete problem resolution. Delphi Problem Solver also serves as a platform for Supplier Performance Rating. Supplier Suggestion/Change Request Program Allows Delphi Suppliers to input suggestions/change requests through the Delphi Supplier Portal and receive regular status updates on their progress. e*delphipay -- Is web-based reporting systems provided by Delphi for their suppliers to query and report on past, current, and future Accounts Payable activity for the Delphi North American disbursement locations (Mexico, Canada, and the United States). erfq -- Enables selected Delphi Suppliers to respond to request for Quotations. Global Web EDI -- Enables selected Delphi Suppliers to view forecast and ship schedule data, as well as send advanced shipping notices (ASNs) for shipments to Delphi locations. Supplier Packaging Information (SPI) -- Provides Delphi Suppliers the ability to access SPI Forms originally submitted on direct material parts planned for and in production. Supplier Profile Administration (SPROF Admin) -- Allows Suppliers to maintain an accurate profile. The supplier profile consists of key information about the supplier e.g. contact information, certifications, supplier contacts, financial information, minority status, enter diversity spend data etc Suppliers will be able to maintain and provide updates on-line to keep their information up to date and accurate. Supplier Profile application is a Read Only unless you request Supplier Profile Administrator. Scorecard -- This application provides on-line common Delphi Evaluation of Supplier Performance. Revised: March 12, Release

5 Registration Verification The link to the registration tab, found on the Delphi Supplier Portal, is imbedded below. Here you can find the Delphi Supplier Portal Registration Quick Reference Guide and other documentation which should help you through the registration process. Here are the basic steps for getting access to the Supplier Profile Administration application (SPROF Admin) which is necessary for entering diversity spend data. These steps are based on whether or not you are already able to access Covisint. Yes, I am already able to access Covisint. Open the link provided above and open the document titled Viewing User & Company Profile Information. This document will walk you through viewing your Organization's Profile and your User Profile to see if you have access to the SPROF Admin application. If you already have access to the SPROF Admin application under your User profile, you need not do anything else as you have the access necessary to enter your diversity spend data. If your organization does not have access to the SPROF Admin application then your Company s Covisint Security Administrator (CSA) will need to request access to the SPROF application for your organization. If your organization has access to SPROF Admin but YOU do not have access under your User profile, you will need to request the SPROF application for your User Profile. Your request will go to your Company's CSA for approval. NO, I do not already have a Covisint user ID and password Do you know if your Organization is already registered for Covisint? Yes: then you will need to register as a NEW USER in Covisint under your Organization by going to the link above and accessing the document titled: Delphi Supplier Portal Registration-New User. Once you have been approved for your Covisint ID and Password, you will then need to follow the instructions above for Users that already have a Covisint ID. No: Contact the Delphi Service Desk for assistance. Revised: March 12, Release

6 Help If you run into difficulty at any time during the registration process, you will need to place a call to the Delphi Service Desk Service Desk Standard Phone Numbers: USA Service Desk Phone: International Service Desk Phone: Explain that you need assistance with the Delphi Supplier Portal or Supplier Profile Administrator registration. Obtain a digital workload ticket number for future reference and ask the Service Desk operator to have the Ticket routed to the following Inbox: delp_sap_supplier_app For Delphi Regional Service Desk phone numbers, please go to: under Frequently Used Documents then click on Delphi Portal Applications Help Desk Information and open page2. Revised: March 12, Release

7 Delphi Supplier Portal Registration and Sub-Package/Application Requests Quick Reference Guide Sub-Packages/Applications Include Delphi Problem Solver Supplier Profile Administration (SPROF Admin) Supplier Scorecard Supplier Suggestion/Change Request Program e*delphipay epayments Global WEB EDI Electronic Request for Quotations (erfq) Supplier Packaging Information (SPI) 1. Things you must know before you get started You will need your organization s 9 digit duns number in order to register for the Delphi Supplier Portal. When you enter the duns do not use or spaces. If you do not know your organization s 9 digit duns number you can contact D&B at Q: is there a difference between Covisint and Delphi Supplier Portal. Covisint works on 2 levels, Organization and User. SAO Other Organization with Same Ultimate Duns Other Organization with Same Ultimate Duns 2. Delphi Supplier Portal Registration NOTE: If you do not have access to Covisint, and you are not sure if your organization has access to Covisint then open the document titled Does My Organization have Access to the Delphi Supplier Portal* Q: Do you currently have a Covisint user id and password? A: No I do not have a Covisint user id AND my organization is not registered for the Covisint web site. Then you will need to register as a new organization see document titled: Delphi Supplier Portal Registration New Organization* I do not have a Covisint user id BUT my organization is registered for Covisint. Then you will need to register as a new user see document titled: Delphi Supplier Portal Registration New User* A: Yes I do have a Covisint user id and password but my organization does not have access to the Delphi Supplier Portal Then your CSA will need to request the Delphi Supplier Portal for your organization see document titled: Requesting Sub-Package Organization Level (CSA only)* For additional information and quick reference guides please go to Click on the Training tab and then select the sub-package/application you would like more Organization Covisint Security Administrator (CSA) User I do have a Covisint user id and password and my organization has access to the Delphi Supplier Portal. Then you will need to request the Delphi Supplier Portal at the user level, see document titled: Requesting Sub-Package User Level* For more information on SAO responsibilities, Other Organizations and CSA responsibilities please go to * All step by step documentation can be found at under the Registration tab under the Registration information Revised: about. March 12, 2009 open the document Covisint 7 Organization tab. Release

8 3. Sub-Package/Application Request/Add 4. Viewing User & Organization Profile Information 5. Delphi Supplier Portal FAQs All Delphi Direct Suppliers (i.e. manufactures, assembles or provides materials or processes for production material) Shall register for: Delphi Problem Solver, Supplier Scorecard and SPROF Admin May have access to: All Delphi portal applications All Indirect Material Suppliers (e.g. services, supplies, IT, logistics or machinery & equipment) Shall register for: None May have access to: SPROF Admin, e*delphipay, epayments and Global WEB EDI * * * * * Q: What sub-packages does my organization already have access to, and what subpackages can I get access to? A: You may need to view your user & organization profile information within Covisint to determine your next course of action. See step 4. Q: My organization does NOT have access to the sub-package I need? A: Then your CSA will need to request the subpackage for your organization, see document titled: Requesting Sub-Package Organization Level (CSA only)* Q: My organization has access to the subpackage I need but my user profile does not have access to the sub-package? A: Then you will need to request the subpackage for your user profile, see document titled: Requesting Sub-Package User Level* OR If you are the Covisint Security Administrator (CSA) for your organization, you have the ability to ADD any sub-package to any of your users profiles. Add Sub-Package to Users Profile* Viewing User & Organization Profile Information* This document will answer the previous question in Step 3, What sub-packages does my organization already have access to, and what sub-packages can I get access to? After reviewing this document you will know how to view both your user profile and organization's profile once you have access to the Covisint web site. Being able to view your profile will identify the applications that you currently have and view those that are available to you. This document will also identify your company's Covisint Security Administrator (CSA). The CSA is the person who approves your application requests. * All step by step documentation can be found at under the Registration tab. Q. How do I contact the Delphi service desk? A. Go to and open the document titled Delphi Portal Applications Help Desk Information. Q. How do I find additional information and quick reference guides for each of the portal subpackage/applications? A.For more information on each of the applications please go to click on the Training tab and then click on the subpackage/application you would like more information about. Q. Why does it say my duns number is invalid when I try to register my organization? A. Your duns number may not be invalid, contact the Delphi service desk to have your duns number information reviewed. Q. Why do I get an Invalid User ID error when trying to log into the Delphi Problem Solver application? A. The Invalid User Id error means that your user id is not setup within the Problem Solver application. There is an additional setup within Problem Solver, your user id needs to be assigned to a location and be given roles. Your organization s Problem Solver administrator will need to setup your user id. If you do not know who your organizations Problem Solver administrator is then contact the Delphi service desk for assistance. Q. Why am I not able to edit any information in the Supplier Profile Administration (SPROF Admin) application? A. You do not have the proper access required to edit information for that duns location, contact the Delphi service desk to get the proper access. Q. My organizations name and/or ultimate duns has changed, what do I do? A. Contact the Delphi service desk to have your name and duns number information reviewed. Revised: March 12, Release