Information Systems - new work environment for modern business
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- Betty Dalton
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1 Information Systems - new work environment for modern business Technical progress over the last decade has changed the way we live and work. It enables the use of completely new methods of communication, work and management. Quickly available knowledge, process automation and the ability to successfully coordinate work of many people has become an asset of companies using new information systems. Employees using hi-tech information systems make a new quality of community. They exchange information immediately and this allows leaders to manage their teams more effectively. Modern Business Process Management Software supports process automation and helps execute processes faster. Universal challenges of modern business: Electronics and Internet made it possible to significantly accelerate communication, but have not solved the problem of managing an increased amount of data. Development of ERP systems focused on solutions to problems of tax accounting rather than management problems. Keeping the knowledge in the minds and computers of employees makes it impossible to scale operations and ensure team synergy. Knowledge is the only resource that does not diminish as the time goes by. The more often it is used, the greater its value.
2 Common problems that can be solved by hi-tech information systems PROBLEM SOLUTION SLOW DOCUMENT FLOW It is very difficult to guarantee the correct sequence of tasks, related to important documents, on time. BUSINESS PROCESS MANAGEMENT Invoices, contracts, reports and other documents are guided automatically by predefined workflow paths. Each document can be automatically forwarded to the right person. POOR TASK CONTROL Access to important tasks and cases is very limited for those who really need it. Tasks are not completed on time. CASE AND TASK LISTS Important cases and tasks can be assigned to employees through case files. The current list of open cases and their status can be viewed by authorized users any time on any device. COMMUNICATION PROBLEMS Communication between employees is ineffective, information not passed on. People are confused. COLLABORATION PLATFORM Instead of sending task lists by , users easily assign tasks to each other. If something is not clear, they can post comments. People involved in projects get notifications that keep them up-to-date - just like in popular social networks. POOR CUSTOMER SERVICE Customers and their service expectations are very high. They expect quick reaction and want to rely on qualified consultants who offer individual approach. CRM APPROACH Business process diagrams are constantly modified and updated. Users receive notifications, new tasks are created automatically by the system. Thanks to that we can be sure that tasks are put in correct order.
3 edokumenty - business application platform edokumenty is one tool that supports several business areas. It combines features of business process management, document workflow and information management. Years of experience and modern user interface Our team has developed edokumenty for more than 13 years now. We were the first company in Poland to introduce a web-based software of this type. Intuitive user interface is a result of our studies and experience. We listen to our customers carefully and do our best to meet their needs and provide reliable, easy-to-use software. Thanks to our user-friendly solutions you do not have to be an IT specialist to use edokumenty. You just log in and work! Built-in communication tools The system has a variety of communication tools such as instant messaging and comments known from social networks. They help improve business processes, especially when they are very complex. Proven solutions for following industries: Public Administration Automation Energy Pharmacy Production Service of machine Higher education Sales Integration with external systems edokumenty has been integrated with platforms of public services: epuap and SEKAP and over 20 ERPs, e.g.: Symfonia, CDN Optima, Forte(Sage ERP), Subiekt, WaPRO, SOFTLAB, Kamsoft, Egeria, CDN XL, IMPULS, Navireo, Navision, DDM, SetLine, QAD. With an advanced API and multi-layer architecture it can easily be integrated with a wide range of other external systems. Functionality and usability of our software was recognized in April 2015 by a nationwide IT magazine. We were awarded for a project for Rybnik municipality (Silesia, Poland) and won category of Software for Public Administration.
4 Features Graphical modelling tool One of the most useful features of the software is fully professional workflow engine that lets you model any business process. It is based on BPMN. With Workflow processes, employees do their tasks in the correct order and they can be sure they will not miss anything. They can also display process preview and see which activities have been performed. Document flow, case and project management edokumenty supports transparent and easy-to-use document workflow on an ad-hoc basis. Documents can be transmitted electronically within organisational structure and stored in some kind of containers called cases. It makes them easy to find. Flexible configuration Use control panel to adjust your system settings. As administrator you can easily manage company calendars, define new types of documents, manage system dictionaries etc. You can also develop your own modules. We provide a powerful tool - Custom Modules that let you build applications meeting your company need. Some of such ready solutions are available in our online market.
5 Support for high-volume office If you scan hundreds of pages monthly, some tools may help you. You can scan documents directly to the system without previously uploading them from your hard-disk. All you need is a scanner. After basic configuration it is ready to use. We also deliver an OCR software integrated with edokumenty. Intuitive browser-based software edokumenty is one of the most advanced web applications. It can be compared to a browser-based operating system. As a windowing system, edokumenty uses standard programmable graphical components and supports drag&drop method. For high efficiency we use AJAX, HTML5 and CSS3. Creating documents from templates Creating documents which are repeatable is much faster if you have templates. You can use edokumenty to create such documents. Thanks to special tags, all necessary information, e.g. client name and address, case number, come from system databases. All the templates are stored in one central location. Thanks to integration with MS Word you can modify text files and save them directly in the system.
6 Document version control WebDAV and Hot Folder technology allows you to edit documents in any format without downloading and uploading them. When document is being edited, other users can see a padlock icon. After you close file, it is automatically saved in the system. Then you can view history and open old versions of documents. Shared calendars Use shared calendars for better cooperation with your team. Events can be related (linked) to your clients, cases and projects. Every user has their calendars that can be shared with others. As administrator you can also define company calendars, including resource and corporate calendars. Your task list can be synchronised with your smartphone calendar or edocumenty mobile app. Advanced IMAP client Built-in client is almost as advanced as Outlook. It supports, among others: local and network folders, search engine, defining spam rules and setting autoreply. You can archive messages as documents in the system and create tasks based on messages. Thanks to so called shared accounts a group of users has access to one account.
7 Project Management Those who manage projects know how important and helpful Gantt chart can be. This is why you can generate Gantt chart from your project task list. When users log in they can see their task list. It includes tasks to do as well as overdue ones.. Budgeting and controlling edokumenty allows you to manage multi-dimensional budgets, including various types of costs, including those defined in the system and those coming from external sources. Workers in charge of finances can easily control execution of financial processes.
8 edokumenty sp. z o.o. tel Sales office: ul. ks. bpa Bednorza 2a Katowice
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