#ENTERPRISEBRAIN SOCIAL KM AND ENTERPRISE BIG DATA

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Samantha Berry
6 years ago
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1 #ENTERPRISEBRAIN SOCIAL KM AND ENTERPRISE BIG DATA

2 Nicolas Georgeault SharePoint Senior Montreal 20 years of experience in IT 13 with SharePoint 5 as a SharePoint MVP Co-author of Microsoft SharePoint Server 2010 et 2013 French books /Yammer: ngeorgeault@negotium.com Blog: /

3 What is social

4 Most principal fears for companies

5 Timewasting

6 Inappropriate content

7 Security

8 Negativity

9 Mutiny

10 This is what we were thinking about (only) 20 years ago

11 What is Social KM?

Knowledge The knowledge can be defined as an organized body of facts, principles, procedures and information acquired over time.

Thacker, 2009) knowledge refers to what individuals or teams of employees know or know how to do (human and social knowledge)

Noe, 2008) To remain competitive companies need to develop strategies to retain knowledge from older workers and transfer it

12 Knowledge The knowledge can be defined as an organized body of facts, principles, procedures and information acquired over time. (N. Blanchard and J. Thacker, 2009) knowledge refers to what individuals or teams of employees know or know how to do (human and social knowledge) as well as a company s rules, processes, tools, and routines (structured knowledge). (R. Noe, 2008) To remain competitive companies need to develop strategies to retain knowledge from older workers and transfer it successfully to other employees in the corporation. (T. Calo, 2008) As the Baby Boomer generation prepares for retirement, many firms want to be sure that the knowledge and experience gained by the current leadership does not walk out the door when they do (S. Glick, 2007)

Knowledge Document by nature logic memory

13 Knowledge versus Know-how For 20 years, document is considered as THE reference Information Data Information sense structuration Knowledge Knowledge Knowledge Knowledge Document by nature logic memory Knowledge Know-how Experience understanding emotional knowledge

14 Enterprise of things 1. Create a kind of Enterprise Big Data 2. Use Graph features brought by Social Tools $ # $ $ Communication #

15 Connect your systems Documents Collaborati on ERP Big Data Diffusion CRM Discussions Form a cloud of data from existing systems to better exploit your information. Avoid errors during copying of data between systems. Using SharePoint as a data bus

16 What is the Graph?

17 Social graph TM Zuck.

18 Social Knowledge TM Larry Page

19 Corporate graph Adam Pisoni

20 Form origins Charles Sanders Peirce in MS 514 publication John F. Sowa for IBM in "Conceptual Graphs for a Data Base Interface More details on Les usages et techniques de Yammer et Office s-usages-et-techniques-2128b80e

21 to the future Corp. Graph is not just about people All application and all information can be connected

22 Just a quick exemple Customer in CRM Contact in SharePoint/ Yammer Expert identified in SharePoint/ Yammer Command in Dynamics OneDrive to share documents Discussion in a Yammer Feed Cross- Selling Opportunit y Sales contact in CRM/Share Point Monthly sales in PowerBI

23 With dimensions Customer in CRM Contact in SharePoint/ Yammer Expert Expert identified identified in in SharePoint/ SharePoint/ Yammer Yammer Command in Dynamics Command in Dynamics OneDrive to share documents Discussion in a Yammer Feed Discussion around same needs Cross- Selling Opportunit Cross- y Selling Opportunit y Sales contact in CRM/Share Point Monthly sales in PowerBI

24 #EnterpriseBrain

25 Start working like a Brain A connectome is a comprehensive map of neural connections in the brain, and may be thought of as its "wiring diagram". - Wikipedia

26 The Four Pillars

27 1. Improve your Search engine Use what you got first No additional license cost Create additional Search Pages to enrich the Search experience Open Graph and Office Graph use Search engine SharePoint Search, Yammer Search or PowerBI Search? Connect on your applications and crawl the content Federate Search between your applications

28 Federated Search

29 2. Start Enterprise Social Network Create a Business uses catalog to resolve concrete business situations Even if you are using SharePoint Social Features Jump In! Think about Community template Integrate social in processes to increase adoption instead of s. Ex: Communicate with some partners Start small but think BIG But Start!

30 Business uses catalog example Corp Manage Corporate Communication Expertise Identification Partners communities Event management Marketing Customers communities HR Collaborator Emboarding Collaborators Engagement Training and personal development Retail Point of sales communities

31 3. Give right tool to your users Empower your users with efficient tools Knowledge stored in an is lost or unusable for the rest of the company Ex: Use Harmon.ie third party tool to break habits and the silos Think Mobile First for your tools. More than 50% of conversations will not happen at the office.

32 Breaking habits: V S

33 Documents & Content Unified Communication Social and Contact Information Business Application 33

34 Everywhere You Work In the Office In your Outlook On the road In a Mobile App On the run In a Mobile App Wherever In Outlook Web App

35 From any device Android ios Windows BlackBerry Phone

36 4. Provide default Dashboards Extract data from your graph to generate Excel and PowerBI data sources. Visio Services are already part of your product Use it! Some of these dashboards already exists Just use it! Yammer dashboards with PowerBI og/archive/2014/04/09/yammer-analyticswith-excel-and-power-bi.aspx

37 Dashboard in PowerBI

38 Thanks for your attention

39 Connect on «SP for Internal Communication» Group

40 Start following

41 Any Question?

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