data sheet ORACLE RECEIVABLES 11i

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1 data sheet ORACLE RECEIVABLES 11i Oracle Receivables has everything you need to streamline your credit to cash process, the flexibility to meet the demands of a global market, and the strong financial controls and strategic information to keep pace in today s economy. Oracle Receivables is part of the Oracle E-Business Suite, an integrated set of applications that are engineered to work together. Instill Corporate and Fiscal Discipline Today s increasingly complex and rapidly changing business environments make it difficult for enterprises to comply with stringent regulatory requirements while still meeting investor expectations and balancing growth. With Oracle Receivables and Oracle Collections, your policies are transformed into solutions necessary to manage your Revenue, Credit, and Collection demands. Revenue Management Oracle Receivables provides a wide range of revenue management options to assure that your company stays in compliance with accounting standards and practices while streamlining your operations. Use the Revenue Accounting Wizard to record the customer s acceptance or to simply manage the revenue manually. Page 1

2 Using your corporate revenue policy, Oracle Receivables will monitor and recognize your revenue based on the expiration of contract contingencies and when your least creditworthy customers pay. Record customer acceptance using the Revenue Accounting Actions Wizard or simply manage the revenue manually with the same window. Convert legacy system business events into revenue accounting using our Revenue Management API (application program interface). Credit Management Oracle Receivables Credit Management is a new HTML based feature that complements the campaign-to-cash business flow. Our Credit Management feature empowers your credit personnel to continually monitor and evaluate the creditworthiness of your business-to-business customers and prospects. Continually monitor and evaluate the creditworthiness of your customers and prospects. Page 2

3 Coupled with a wealth of timely internal and external data, you can create credit policies tailored to your business. Our unique matrix approach for defining credit policies guides credit personnel by determining what data is gathered, how credit scores are calculated and what credit decisions can be made all within the structure of a case folder. Controlled automation can arrive at a credit decision based solely on your credit-scoring model. Predefined credit recommendations assigned to score ranges are automatically implemented without user intervention, saving you time while minimizing your risk. Streamline Your Operations and Increase Your Cash Flow The ability to bolster liquidity and improve cash flows is one of the top priorities for any enterprise. With Oracle Receivables, you can shorten your credit to cash cycle, while dramatically reducing the time and effort required to process customer payments and resolve disputes Invoicing Needs Efficiently enter high volumes of invoices, debit memos and credit memos directly in Oracle Receivables or import them with our AutoInvoice feature. Oracle Receivables seamlessly accepts imports from such Oracle products as Oracle Order Management, Oracle Projects, Oracle Property Manager, Oracle Contracts Suite, Exchange Billing and Oracle Trade Management, or from your own ordering system. AutoInvoice validation ensures exceptional data quality for all items being imported. You can also create recurring invoices, deposits and guarantees to record your customer s commitments, or debit items to charge your customer back for short payments or NSF checks. Send your customer invoices traditionally or via XML, provide self-service access via Oracle ireceivables plus easily fax or invoices right from your desktop with Oracle Collections. Receipts Efficiently manage high payment volumes with AutoLockbox, QuickCash and Automatic Receipts. Record customer payment trends and use payment hierarchies to record parent-child (or children) payment structures to further refine automated receipt application. Oracle Receivables offers full cross currency receipt application for manual, QuickCash, and AutoLockbox receipts. Easily revalue foreign currency receipts and exchange gain/loss in Oracle Receivables or by using Oracle Cash Management. Identify over and short payments in Oracle Receivables that you would like researched in Oracle Trade Management. Oracle Trade Management seamlessly integrates with Oracle Receivables to reflect settlement choices, update balances, and to ensure proper aging of receivables. In addition to providing a robust deduction management solution, Oracle Trade Management also provides tools for promotional planning and funds and budget management. Credit Memo Workflow Lengthy approval processes, and disseminating information through organizations, result in poor customer service, wasted hours following-up on requests and still require manual interpretation Page 3

4 when entering the approved credit memo request into the application. Oracle Receivables Credit Memo Workflow systematically forwards requests for approval to ensure the right audience is informed and proper control maintained, automatically creates credit memos for approved requests eliminating manually data entry, meanwhile keeping the requestor informed and up to date on the request s status. Optimize Customer Relationships Convenient Payment Choices Offer your customers convenient payment choices with Receivables Credit Card, Purchase Card and Direct Debit options. Oracle Receivables integrates with Oracle ipayment to bring you a fully electronic solution. Statements Communicate invoice, debit memo, chargeback, commitment, receipt, on-account credit, credit memo, and adjustment activity to your customers using Statements. Define as many statement cycles as you want, choosing dates and intervals that meet your business needs. Produce statements for specific bill-to sites, or consolidate statements that display information for all bill-to sites. Self-Service Extend customer account management with Oracle ireceivables, an internet-based application, that helps reduce the cost of collections by providing a company's customers the ability to perform extensive inquiries, dispute bills, pay invoices and review account balances, all online. Expand to Global Markets To remain competitive in an ever-changing Global market, businesses need the necessary tools to capitalize on global opportunities. With Oracle Receivables, your enterprise has the flexibility to respond to global needs and support the infinite number of regulatory requirements in the global economy. Trading Partners Across Your E-Business Model your trading partners, as they exist as well as your unique relationship. The integration of the core components of the Data Quality Management solution significantly enhance customer searches and duplicate identification capabilities, effectively reducing the creation of duplicate customer information. Access to Dun & Bradstreet's intelligent business information occurs seamlessly. The Dun and Bradstreet Global Access database has contact, financial, and credit worthiness data from more than 578 million businesses worldwide. Page 4

5 Bills Receivable Support Local Requirements with Bills Receivable. Exchange invoices for a signed or unsigned bills receivable to better manage your risk. Also use the Bills Receivable feature to accept promissory notes from your customers. Remit, factor or endorse your bills receivable transactions. Our comprehensive Portfolio Management window and set of reports gives you immediate access to relevant information whether you are reviewing your exposure, forecasting cash flow or interested in securing short term funding. Global Enterprise Tax Today s companies require an enterprise tax system that can support a myriad of regulations and statutory requirements. With Oracle Receivables, you can perform tax accounting on invoices, adjustments, discounts, finance charges, and miscellaneous receipts. In countries where the tax point is based on cash collected, you can take advantage of our deferred tax feature. Integrate either the Taxware Sales/Use Tax System or Vertex Quantum external tax calculation programs with Oracle E-Business Suite to perform complex tax calculations while retaining the full power of Oracle Receivables to create and store all other tax data. Ease of Use Avoid extensive training and custom reporting maintenance costs with Oracle Receivables intuitive user interface and tailor-able business tasks. Graphical Business Flows Oracle Receivables incorporates business flows to provide workflow process management for many common business processes. This is a great feature for those users just getting acquainted with the product. The business flows graphically illustrate the Transactions, Manual Receipts, Automatic Receipts, and Collections processes with direct access to the required Oracle Receivables windows. Folder Windows Oracle Receivables offers extensive use of Oracle Folder functionality allowing you to tailor input and viewing of information in all the key functional areas. You can easily alter the query criteria for a folder and save that criteria with a folder. You can also control the sorting order of the records you display. Use the Export feature to export records to a tabbed delimited file that you can open in the application of your choice. You can create and save new folders, or open and delete existing folders. Discoverer Workbooks and Reports Oracle Receivables includes Financial Intelligence, a set of predefined workbooks that provide valuable insight to financial performance with multi-dimensional analysis. Page 5

6 The Receipts Analysis workbook contains two worksheets: Receipt Summary and Discount Summary. You can not only evaluate your customers' receivables information for a specific date range, but you can also view this information across multiple sets of books based on the Customer Name, Customer Site, SIC Code, Customer Category, and Customer Class. The Billing Analysis workbook allows you to analyze billing and adjustment information for your company. For either workbook, you can view this information by Legal Entity, Organization, Customer Name, and Customer Locations across multiple sets of books. Oracle Receivables provides users the flexibility to create their own custom reports. Users can create business specific custom reports and select from a master list of columns that can be displayed for each report type. By easily sorting data, adjusting column widths, and specifying different report parameters, users can tailor the report layout and information to meet their business needs. Oracle Revenue and Receivables Management - An Integrated Credit-to-Cash Solution Oracle Receivables is a member of the Revenue and Receivables Management product family, a set of tightly integrated credit-to-cash components within the Oracle E-Business Suite. Oracle's Revenue and Receivables Management product family is comprised of Oracle Receivables, Oracle Credit Management, Oracle ireceivables, Oracle Collections, Oracle Trade Management, Oracle Customers Online, and Oracle ipayment, and is based on the Oracle Trading Community Architecture. In ensuring the seamless integration among these products and basing this Revenue and Receivables Management solution set on a single, centralized data model, Oracle is leading the market in efforts to improve cash flow, increase efficiencies, optimize customer relationships, and instill corporate and fiscal discipline within the credit-to-cash business flow. Oracle E-Business Suite The Complete Solution Oracle E-Business Suite enables companies to efficiently manage customer processes, manufacture products, ship orders, collect payments, and more all from applications that are built on unified information architecture. This information architecture provides a single definition of your customers, suppliers, employees, and products all aspects of your business. Whether you implement one module or the entire Suite, Oracle E-Business Suite enables you to share unified information across the enterprise so you can make smarter decisions with better information. Page 6

7 KEY FEATURES Flexibility to Support Your Business Design custom views of data for each user or workgroup: Drag and drop user configurable folders Configure to meet your needs: Accounting Flexfields Descriptive Flexfields Item Flexfields Territory Flexfields Sales Tax Flexfields Navigate by function or process flow Add documents to your desktop Add attachments to transactions, receipts, customers and collections View related attachments within Oracle Receivables or from Oracle Order Management Integrate with key applications: Oracle Cash Management Oracle Collections Oracle Contracts Oracle General Ledger Oracle ipayment Oracle ireceivables Oracle Incentive Compensation Oracle Order Management Oracle Projects Oracle Property Manager Oracle Trade Management Oracle Workflow Integrate with Taxware and Vertex Define currency formats Use optional sequential numbering Use optional gapless document numbering or gapless transaction numbering Archive and purge old data Use flexible address formats Multi-Lingual support for external documents Accounting Controls Use cash basis or accrual accounting Maintain and account for multiple organizations Account for multiple currencies and exchange gains/losses Specify multiple open and future periods Transfer accounting activity to the general ledger any time in summary or detail Recognize revenue over multiple periods Recognize revenue based on the expiration of contract contingencies and customers ability to pay Pass business events that can trigger revenue recognition or deferral Define AutoAccounting rules for receivables, bill receivables, revenue, tax and freight Define accounts for the life cycle of cash including cleared, remitted, factored, unapplied, unidentified and on account Define accounting rules for adjustments, finance charges, earned and unearned early pay discounts and miscellaneous receipts View accounting in journal entry or t- account format Credit Memo Request Workflow Route credit memo requests to: Collector Approval Hierarchy Receivables Professional Create Web and/ or notifications for the next approver Notify the requester upon each milestone Store requester and approver comments Create credit memos automatically for approved requests Page 7

8 Invoice Processing Import transactions in batch via AutoInvoice Access and correct AutoInvoice exceptions through user-friendly windows Use folder forms for quick manual entry Create recurring invoices Create consolidated billing invoices Specify transaction classes as deposits, guarantees, invoices, or debit memos Create credit memos, including: Full and Partial Credit Automatic Sales Credit Reversal On-Account Credit Create sign-insensitive transactions Choose header or line-level rounding for foreign currency transactions Choose from a variety of payment terms: Split Terms Proxima Terms Terms by Amount or Percent Multiple Discounts Define tax hierarchy Update security Handle write-offs automatically or manually Set adjustment approval limits Define invoice formats easily with invoice print views Record revenue and non-revenue sales credits Define an unlimited number of remit-to addresses Customers Specify customer relationships Enter addresses in country-specific formats Enter unlimited address and contact information, including: Business Purposes Contact Names Telephone Numbers Create customer credit profiles: Payment Terms Payment Method Information Finance Charges Copy credit profiles Define sales territories Default pertinent customer site information to transactions Query customers using variable criteria Cash Application Process receipts automatically: Lockbox Transmission Direct Debit Credit Card Match receipts to transactions by: Transaction Number Order Number Purchase Order Number Consolidated Bill Number custom number Use AutoCash rules for: Oldest Invoice First Application Exact Matching on Invoice Account Clearing Past Due Invoice Clearing Use flexible lockbox formats Allow cross currency receipt and cross currency on account credit applications Calculate gain and loss automatically Adjust exchange rates Use application rules for partial payments Use over-application rules for both manual and AutoLockbox applications Create chargebacks or write off small transaction amounts Assign items to Oracle Trade Management for research and resolution Use earned and unearned discounts Apply discount on specified line types Process future-dated payments: Notes Receivable Submit standard or factored remittance Define payment methods Track bank remittances Clear bank statement items automatically or manually Create bank charges automatically Reverse non-sufficient funds or stop payment receipts Automatically or manually write-off small unapplied amounts Set receipt write-off approval limits Allow miscellaneous receipts Communicate with processors and banks via Oracle ipayment for credit cards, purchase cards and ACH payments Page 8

9 Credit Management Matrix approach to defining credit policies Customer Credit Classification Credit Review Type Modular on-line credit application Checklist identifies required and optional data to be collected during a credit review User defined credit scoring models Automation Rules implement credit recommendations based on calculated credit scores Credit case folder is the central repository for credit review information Required and optional data Dun & Bradstreet data Credit Scores Analyst Notes Credit Recommendations Seamless integration to purchase and use data from Dun & Bradstreet Global Data Products Assign credit limits at any level in a customer s organization hierarchy View customer data across all sets of books and organizations Performance measurements identify risk areas Credit Analyst Workload Top 10 Customer Credit Exposures Checklist Risk Factors Scoring Model Risk Factors Temporary and permanent reassignments of credit analyst workload Automatic creation of periodic reviews, e.g., annual, quarterly or monthly Receivables Collections View data at many levels of summary or detail Inquire using external references such as order number Place items on dispute Renegotiate due dates Assess finance charges Record customer calls Print customer statements Optionally define centralized statement sites Define an unlimited number of dunning letter templates Print dunning letters based on days overdue or dunning levels Optionally include receipts at risk in customer balances Define aging buckets Drill down to detail by aging bucket View correspondence history online Use intelligent collection and credit management reporting Application Program Interfaces Receipt Adjustment Credit Memo Request Revenue Accounting Bills Receivable Remittance Unpaid Bills Receivable Page 9

10 Enterprise Tax Account for taxes on adjustments, discounts, finance charges, and miscellaneous transactions Allow compounding tax Allow tax exemptions and exceptions Group multiple, conditional taxes Account for sales and VAT tax Defer tax liability Default tax code from revenue segment of natural account Default tax code hierarchy Enter and print line amounts that include tax Use global tax engine Use flexible and user-definable tax reporting ledger Integration with Taxware and Vertex sales tax vendors Reporting View reports online Report across organizations at a set of books level Organized by task including: Accounting Collection Execution Tax Listing External Documents Use Discoverer with invoice and billings workbook reports Create user-defined, configurable reports: User-Defined Report Format and Content Multiple Reporting Format Attribute Sets for Each Report Publish Reports in ASCII Text, CSV, HTML, or Tab Delimited Use web-based, drill-about, business intelligence reports: Invoice Summary Collections Indicators Report Page 10

11 Oracle Corporation World Headquarters 500 Oracle Parkway Redwood Shores, CA USA Worldwide Inquiries: Fax: Oracle Corporation (Nasdaq: ORCL) is the world's leading supplier of software for information management, and the world's second largest independent software company. With annual revenues of more than $10.1 billion, the company offers its database, tools and application products, along with related consulting, education, and support services, in more than 145 countries around the world. Features and screen shots shown may not correspond exactly to the released product. Oracle is a registered trademark of Oracle Corporation. All other company and product names mentioned are used for identification purposes only and may be trademarks of their respective owners. Copyright 2003 Oracle Corporation All Rights Reserved Last Updated: March, 2003 Page 11

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