Dipl.-Ing. Walter Abel Management Consulting

Transcription

1 Together on the road to success. Karl Czerny - Gasse 2/2/32 A Vienna office@walter-abel.at 1

2 Company Profile Portfolio: u Performance Management u Process Management u Project Management u IT Service Management Mission: We are a network of management consultants with international experience. We emphasize on objectivity, independence and practical relevance. We focus on realization besides analysis and conception. We are guided by the rule of benefits optimization for our clients. People and their Quality of Life are the central element of business activities. We take responsibility for implementation by time based management. u External Quality Assurance for IT Projects u Time Based Management u Business Intelligence Solutions Service Concept: Our goal is holistic consulting focused on knowledge transfer to our clients to enable them to self contained acting after the engagement. Cooperation with partners and system providers assures single source solution competence. Founded 2008 (as subsequent company of stratcon ) 2

3 International Experience Austria Belgium Bulgaria Germany France Croatia Russian Federation Slovakia Czech Republic Hungary Finland 3

4 Experiences in Detail Tasks u Performance Management u Strategy Development u Performance Optimization u Controlling u Management Information Systems u Turn Around Management u Process Management u Process Optimization u Process Automatisation u Logistics u Project Management u Project Management, Coaching u External Quality Assurance for Projects u IT Service Management u IT Organization u Process Optimization u ITSM Solutions u Quality Management u ISO 9000 u Mergers and Acquisitions u Due Diligence u Project Support u Coaching u Management- and Personal Coaching 4

5 Experiences in Detail Industries u Service Industry u Telecommunication u IT u Industry u Construction u Automotive u Machinery u Metal Working Industry u Glass Industry u Textile Industry u Wood Working Industry u Oil and Gas u Food and Beverage u Public Administration 5

6 Exemplary References References of predecessing company stratcon 6

7 Performance Management u Strategic Planning, Strategy - Check u Value Management (Increasing Company Value) u Risk Management (Handling of Business Risks) u Strategic Controlling u Evaluation of Investments and Profitability u Balanced Scorecard including Software Solution u Consulting for Company Handover u IS / IT - Strategy u IT Service Management (ITIL, CobiT, ISO 20000) 7

8 Process Management u Systemic Organization Development u Process Management including Software Solution u Optimization of Organization Structure and Process Flow u Knowledge Management u Quality Management u Information Management u Neutral Specifications and Tenders for IT - Systems u IT Service Management (ITIL, CobiT, ISO 20000) 8

9 Project Management u Operational Project Management u Project Management - Training u Project Management - Coaching u External Quality Assurance for IT - Projects 9

10 Business Intelligence - Solutions Signavio Process Editor Collaborative process management from design and analysis to publication u Process analysis and -design u Intuitive, multilingual modeling u Import of ARIS models u Web based documentation and publication u Easy integration into wikis and blogs 10

11 Business Intelligence - Solutions QPR ProcessGuide Flexible process management from design and simulation to publication u Process analysis and -design u Intuitive, multilingual modeling u Dynamic simulation and optimization u Web enabled documentation and publication u Multiuser process database u Integration with QPR ScoreCard 11

12 Business Intelligence - Solutions QPR ScoreCard The Balanced Scorecard for all sizes of companies u Integrated performance measurement u Management information at a glance u Automatic alarm in case of deviation u Freely configurable u Web based communication u Integration with QPR ProcessGuide u Integration with SAP BW 12

13 Business Intelligence - Solutions ITIL V3 ProcessMap The Best Practice Process Model of the international standard ITIL V3 for Signavio Process Editor: u saves the awful evaluation of necessary processes in the beginning of an ITSM project u provides a check for completeness for the planned ITSM process model u provides a huge amount of checklists and templates for IT service management u shows the internal and external process interfaces of the IT Service Management u provides process oriented support for the implementation of ITSM systems u is completely ISO compliant 13

14 Business Intelligence - Solutions ITIL V3 ProcessMap The Best Practice Process Model of the international standard ITIL V3 for QPR ProcessGuide: u saves the awful evaluation of necessary processes in the beginning of an ITSM project u provides a check for completeness for the planned ITSM process model u provides a huge amount of checklists and templates for IT service management u shows the internal and external process interfaces of the IT Service Management u provides process oriented support for the implementation of ITSM systems u is completely ISO compliant 14

15 Business Intelligence - Solutions ITSM Cockpit Holistic management of IT services based on defined IT processes according to the international ITIL V3 standard and measurement of related key figures. Our solution combines: u an ITIL V3 conforming service desk u a configuration database u a customizable process model according to ITIL V3 in QPR ProcessGuide u an ITSM scorecard based on the QPR ScoreCard for the measurement and reporting of process related key measures with integrated early alert system u an user portal utilizing the QPR Collaboration Portal for u presentation of processes and performance u communication between the responsible persons and users u alarming in case of deviations u analysis and evaluation 15

16 Schlussbild Together on the road to success.. let us create the future together. Karl Czerny - Gasse 2/2/32 A Wien Tel: Fax: office@walter-abel.at Internet: 16