MasterCard incontrol

Transcription

1 MasterCard incontrol ADVANCING PROFITABILITY ADVANCING COMMERCE

2 Customized solutions can meet consumer demand for a more active role in security and budgeting Security Cardholders define how, when and where the card can be used by setting blocks and alerts in real time to control fraudulent or suspicious spending behavior Spending Controls and Alerts Helps cardholders set spending budgets and closely monitor their spend activity by communicating in real time when spending nears or exceeds budget targets across a range of categories 2

3 incontrol Offers Cardholders Configurable Controls and Alerts Capability Personalized Spending Controls Determine exactly where, when and how their cards are used based on criteria such as purchase size, merchant type and time of day Merchant Category Velocity: No. of Trans/Time Total Spend/Time Limits Curfews Geography Limited Use Card Numbers Create limited use card numbers to make secure online purchases Limited Use Alert Flexibility Receive real-time alerts about card activity according to their preferences Text/ On Event Forewarning 3

4 incontrol Offers Issuers Market-Ready Solutions for Key Customer Segments Individuals Increased awareness and control over spending Small Businesses Increased control over employee purchasing Families Flexibility and control over household finances Large Corporations Greater visibility and streamlined payments 4

5 incontrol: How It Works Issuer selects controls to create a tailored offering to cardholders On issuer s website, consumer sets the controls they want to use according to their needs Consumer uses their MasterCard and receives realtime alerts regarding spending Merchant Category Code Velocity: No. of Trans/Time Limits Curfews Total Spend/Time Geography 5

6 Cardholder Alerts & Controls Solution: Delivers increased awareness and control over spending Illustrative Set budget and receive realtime alerts when exceeded RULE: Weekly budget of $500 Total Spend/Time Individual Cardholders Set category spending limits to manage spending RULE: Receive alerts when weekly Dining limit of $150 is exceeded Merchant Category Receive immediate notifications on large purchases RULE: Alert all transactions >$300 Limits Cardholders create personalized spending profiles for their accounts, setting up alerts and spending limits according to budget goals and account security concerns Block and receive real time alerts for possible fraudulent transactions RULE: Decline & alert purchases outside of home country Make real-time updates to spending rules RULE: Allow transactions in Spain during summer vacation Geography Budget Control International Control Real Time Profile Updates 6

7 Family Solution: Delivers increased flexibility and oversight to parents Illustrative The Smith Family Parents (Primary Cardholder) Deliver a college student s monthly allowance RULE: Spend up to $300 per month Allow a driving-aged teen to buy gas to keep the family car running RULE: Restrict spend to gas station MCC Total Spend/Time Merchant Category Primary cardholder creates customized spend profiles for each family member via web, mobile or customer service Block and receive real time alerts for possible fraudulent transactions RULE: Decline & alert on international transactions Know about your spouses latest splurge purchase immediately RULE: Alert all transactions >$500 Geography Limits 7

8 Small Business Controller: Provides increased control to small business owners Illustrative ACME Unlimited is a growing design firm. Small Business Owner (Primary Small Cardholder) Business Owner (Primary Cardholder) Small business owners create customized profiles for each employee (subaccount) card via web, mobile or customer service Real-time Alerts Know when IT manager has purchased new computers for growing firm. RULE: Alert for any transactions >$500 Spending Controls Employee's sales-related travel & entertainment is kept within a budget RULE: Budget limit of $1000 set for upcoming sales trip Limited Use Card Numbers Temp admin joins firm for 2 months and needs to purchase office supplies online RULE: Restrict virtual number spend to office supply category RULE: Set expiry date for 2 months Spending Controls Employee's spend is restricted to within an 8-hour workday RULE: Approve usage only between 9am - 5pm EST Limits Total Spend/Time 01 Virtual Card Number Time-of-Day Merchant Category 8

9 Purchase Control: Provides greater visibility & streamlined payments to large corporations Illustrative ABC Corp Purchase Request Tool Expand a company s current purchasing card program to permit purchasing card spend by all employees who need it Purchase Request Tool Employee purchase request Workflow approval Limited-use number generated processed, incontrol controls applied Simplified reconciliation Large Market Corporate Corporations are continuously looking to expand Purchasing Card programs for improved cash flow and visibility of payments. Accounts Payable Simplify the AP process by leveraging limited-use numbers for vendor and supplier payments Distributor & Reseller Experience Fully integrate virtual account number requests for payments into current procurement processes Expands existing check-run process to card payments Simplified reconciliation, using a unique virtual account number for invoice payments Travel resellers use virtual cards for hotel bookings, for the improved controls and reconciliation benefits Warranty/insurance companies can use incontrol for the ability to pay immediately, without losing control Accounts Payable Distributors/ Resellers 9

10 SecurePay: Provides increased security to e-commerce Illustrative Jane Jones Make Everyday Online Purchase securely with unique virtual numbers Rule: Only valid for 7 days or up to $ Validity Period Limits Independent Single (Primary Cardholder) Recurring Payments for wireless phone bill (mapping auto updates if debit card reissued) Rule: Set limit of $100 per month and only 1 transaction per month. # Number of s Spend/Time Dedicate Number to track Holiday Online Shopping Budget 01 Rule: Valid 11/26-12/31 and alert when >$1,000 Spend/Time Validity Period Recently graduated from college; embarking on a career in accounting with big-four firm Store Payment Card on Travel Website for fast secure booking Rule: Decline any attempts outside travel category. Merchant Category 10

11 Fraud Control: Reduce ATM Counterfeit Fraud while preserving acceptance Illustrative 85% Profile A: Europe Only Profile Rule: if transaction is within Europe, no restriction. If the occurs outside of Europe, Fraud Control will block the transaction Geography Profile B : Worldwide Profile Rule: Fraud Control does not impose any restriction on the use of the card global acceptance Italian Maestro Issuer 10% Temporary Changes Permanent & Temporary changes of Profile are supported via a hosted customer service system provided to the issuer. E.g. A two week vacation can be scheduled for a temporary Worldwide profile Based on cardholder behavior history, segmentation allocate accounts to profiles, issuers defines the rule set for each profiles (acceptance restriction and/or alerts) Mike is in profile A but is now travelling in the US. Mike forgot to schedule his temporary profile change with his issuer. Mike gives the customer service team a quick call and has his profile changed straight away in real time. 11

12 Providing true value to cardholders and profitable differentiation for Issuers With incontrol-powered solutions Issuers can: Deliver functionality that will resonate with cardholders and provide real differentiation Realize enhanced revenue through increased usage and sustainable card usage Institute innovative functionality simply and cost-effectively Develop a deeper relationship with cardholders 12

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