Software Solutions Guide

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1 Software Solutions Guide Sixth Edition v6.17 Dealer Version February 2015

2 Dear Reader, We are pleased to announce Version 6.17 of the. The Sixth Edition has been completely restructured to present Ricoh s Unified Software Solutions Portfolio. This comprehensive guide contains product brief style information on every solution we offer both Ricoh Solutions and software from our Premier and Specialty Partners. Our unified portfolio is organized according to these major categories: Advanced Capture Solutions Workflow Solutions Advanced Distribution Solutions Specialty Partner Solutions Toward the end of each category section you ll find useful reference tables such as feature comparisons and hardware/solutions compatibility status. We will continue to release regular updates to this Guide to coincide with new Solutions products launching or when information is significantly updated or enhanced. Because the challenges our customers face can call for a multi-faceted engagement, this guide also contains information on our Camera Imaging Solutions and supporting programs. Use our Portfolio of Solutions and our Services to differentiate Ricoh as you identify and solve customer problems. Good Selling! Craig Temple Director, Solutions Technology Marketing GlobalScan NX Family GlobalScan NX accommodates businesses of any size and is scalable to grow with you. The New GlobalScan NX Server 5 is ideal for small businesses with up to 5 MFPs, yet it provides the robust capture and distribution capabilities customers expect from GlobalScan NX. GlobalScan NX Server 32 and Server 750 can support up to 32 MFPs and as many as 750 MFPs respectively. Pages 2-7 Streamline NX Streamline NX is modular and can grow with you. You can start with the base product and add components like Secure Printing and/or Scanning to meet your needs. The result is a complete solution for you to manage your document lifecycle. Page 8-12

3 Table of Contents Advanced Capture Solutions...1 Advanced Distribution Solutions...78 GlobalScan NX... 2 Streamline NX... 8 Integrated Cloud Environment Personal Paperless Document Manager NX AutoStore ecopy Advanced Capture Solutions Comparison Tables Hardware/Advanced Capture Solutions Compatibility Workflow Solutions...38 Device Management Enterprise Pro... Office... Embedded... Enterprise Pro Connector Option... USB Device Manager NX Lite Device Manager NX Pro Device Manager NX Enterprise Printer Driver Packager NX Web Based Driver Installer (WBDI) Print Security Solutions Common Access Card/Personal Identity Verification Authentication Solution Card Authentication Package Enhanced Locked Print NX (ELP NX) / FlexRelease Server DataOverwriteSecurity System (DOSS) Removable Hard Drive (RHD) Document Management Solutions DocumentMall Communication Solutions RICOH Smart Presenter with RICOH Conference Center Device Management Solutions Comparison Tables Print Security Solutions Comparison Tables Hardware/Workflow Solutions Compatibility Mobile Printing Solutions Hotspot Enterprise HotSpot MFP Print Cloud FlexRelease CX Forms Creation/Variable Data & Host Printing Solutions IPDS Assessment & Cost Recovery Solutions PCS Director Ricoh Print & Copy Control Software Device Manager NX Accounting Equitrac Express Equitrac Office Utilities, Plug-ins & Drivers Universal print drivers Intelligent Barcode Solution Assessment & Cost Recovery Solutions Comparison Tables Hardware/Advanced Distribution Solutions Compatibility shaded rows indicate partner solution i

4 Table of Contents (continued) Specialty & Development Solutions Specialty AccuRoute Digital StoreFront Digital StoreFront Essentials ecopy ShareScan for Healthcare Fiery Central FusionPro Desktop FusionPro Server M.I.S. Print PlanetPress Suite PowerPress QDirect Reform PDC Ricoh Testing and Grading Solution WebCRD Development DigiDocFlow DocuClass DocuLex Archive Studio Camera Imaging Solutions Ricoh G700SE Camera Overview G700SE Geo-Imaging Solution GIS Applications and Workflow G700SE Data-Imaging Solution Barcode Applications and Workflow Programs/Resources Ricoh Partner & Alliance Community Embedded Software Architecture Ricoh ESA Supported Devices Matrix The Ricoh Technology Portal Experience shaded rows indicate partner solution ii

5 Advanced Capture Solutions Contents GlobalScan NX Overview... 2 GlobalScan NX Server GlobalScan NX Server GlobalScan NX Server GlobalScan NX Serverless... 7 Streamline NX Overview... 8 Streamline NX Streamline NX Print Release Station Integrated Cloud Environment Personal Paperless Document Manager NX AutoStore ecopy ShareScan Overview ecopy ShareScan Suite ecopy ScanStation ecopy ShareScan Office ecopy ShareScan Elements ecopy PDF Pro Office ecopy ShareScan Family Comparison Advanced Capture Solutions Comparison Hardware/Advanced Capture Solutions Compatibility shaded rows indicate partner solution 1

6 GlobalScan NX Simple, company-wide document scanning & routing What s New in GlobalScan NX V2.3 New plug-ins for scanning to Documentum, FileNet, and OpenText Content Manager PDF Stamper plug-in (supports bates stamping and watermarks) Enhanced optional SharePoint plug-in to scan to users personal sites A6 Landscape and custom paper scanning Enhanced failover support Expanded OS support Speed. Speed. Speed. It s a new world of work, and you re under pressure to move information faster... but working with paper or other forms can be slow and inefficient. Tedious scanning procedures can be a real hassle for workers who are responsible for capturing data and entering it into different systems and processes. GlobalScan NX converts scanned paper documents into electronic files and routes them to network folders, addresses, fax servers and directly into Microsoft SharePoint and other line of business systems all using a simple, people-friendly graphical interface. GlobalScan NX delivers Information Mobility by intelligently routing information in the right form to where it needs to go, without the big learning curve and painstaking step-by-step procedures. On-ramp to Digital GlobalScan NX combines with your MFPs to give you an on-ramp for hardcopy to digital information processes. GlobalScan s Optical Character Recognition (OCR) engine, powered by ABBYY, delivers up to 99.8% accuracy and converts scanned documents into searchable PDF files or editable file formats like Word and Excel, even preserving the formatting of tables and diagrams. Zonal OCR enables automated processing by capturing specific data from forms such as vendor numbers, PO numbers or invoice dates, then routes documents accordingly into business systems. Saving Steps Saves Time The people who scan documents, organize forms and capture data have too many business applications to master. With GlobalScan NX, your users see a simple interface at the MFP to scan documents and route them into folders and systems. Behind the scenes, GlobalScan NX knows your users and what processes they perform to save them steps. GlobalScan NX ties into Active Directory, PKI or Kerberos for authentication and managing user permissions, preferences and pre-defined scan & capture workflows. The Right Info to Manage IT personnel access the Admin Home Screen using a web browser to get just the right information to keep things running smoothly. Administrators can easily customize what users see on the MFP interface, including programming function buttons or setting up a customized scanning project. Consistency Means Quality Being able to retrieve the right information when you need it has a lot to do with how it s captured, indexed, categorized and routed into business systems. Therefore, it s important that scanning processes are accurately and consistently applied. This is done by giving the people performing document capture pre-defined workflows. The Freedom to Customize GlobalScan NX lets administrators create customized scanning and routing workflows that take the guess work out of scanning a document. Instead of hoping users properly format, then put a file in the right place, you can let a pre-defined workflow take care of that and you can limit user choices to just the workflows they need so it s easy to adhere to established policies and procedures. 2

7 GlobalScan TM NX Family At-a-Glance GlobalScan NX accommodates businesses of any size and is scalable to grow with you. The New GlobalScan NX Server 5 is ideal for small businesses with up to 5 MFPs, yet it provides the robust capture and distribution capabilities customers expect from GlobalScan NX. GlobalScan NX Server 32 and Server 750 can support up to 32 MFPs and as many as 750 MFPs respectively. Server 750 Supports up to 750 MFPs GlobalScan NX Server Server 32 Supports up to 32 MFPs Server 5 Supports up to 5 MFPs GlobalScan NX Serverless Document routing to addresses, fax server, network folders and more Support for a variety of image file formats including high compression OCR powered by ABBYY delivers up to 99.8% accuracy Scan to ECM and line-of-business systems including SharePoint Scan to WebDAV XML, barcode support Server failover support (option) Optional load-balancing (Server 750 only) No separate server required (installs on the MFP) Support for a variety of image file formats Image preview Document routing to addresses, fax server, network folders and more OCR scan setting with searchable PDF output Scan to WebDAV XML support 3

8 GlobalScan TM NX Server 750 GlobalScan NX Implementing this Solution Supports up to 750 devices Enables central management of groups, devices, servers, access logs and more through a single admin application Business System Transmits scanned documents with 128-bit encryption MFP with Card Authentication Failover Support (optional) GlobalScan NX Server Load Balancing (optional) Network Folder Fax Reflects server changes instantly at the MFP with live LDAP Enables the configuration of custom scanning workflows (including distribution to multiple destinations at once) through the Workflow Configuration Wizard GlobalScan NX Server 750 includes OCR, scanning to a wide array of formats, direct routing to business systems and optional failover support and/or load-balancing. Who Should Use GlobalScan NX Server 750 Medium to large sized businesses with specific workflow or performance requirements Enterprise applications including departments or branch offices seeking an easy to use, scalable document capture and distribution solution with enhanced capabilities Benefits Dramatically reduces professional IT services required to setup and maintain scanning into content management and line of business systems Simple operation increases user acceptance and reduces errors Digital documents save storage space and improve information flow Electronic document routing reduces or eliminates courier service fees and speeds delivery Using GlobalScan NX Server 750 Displays a user-friendly, customizable UI with large graphical buttons Combines scans from Flatbed and Auto Document Feeder in one job Offers document preview (including zoom in/out) at the MFP before distribution Routes documents to addresses in the company address book, fax server, network folders, home folders, FTP, line of business systems and document archives Supports a variety of image file formats such as TIFF, JPEG, PNG, DCX, BMP, GIF and PDF (including: searchable, password protected and high compression) Creates PDF/A files for archival electronic document storage Delivers up to 99.8% accurate OCR and converts scanned documents into editable file formats including: searchable PDF, RTF (Microsoft Word and Word Perfect), XLS (Microsoft Excel, even preserving the formatting of tables and diagrams) Accepts metadata (i.e. invoice numbers, customer names) via external keyboard and distributes it to systems that support WebDAV protocol Routes incoming faxes to select network folders automatically (with fax-enabled MFPs) Imports XML metadata into XML/ WebDAV systems Allows authentication via network log-in, optional Kerberos authentication or single sign-on with optional Card Authentication Package (CAP) Offers optional linear & 2D barcode support or optional failover support for the server Offers optional load-balancing Features an open architecture Supports Danish, Portuguese, Norwegian and Russian Supported Operating Systems Microsoft Windows 8.1 Pro/Enterprise (32-bit and 64-bit Native support) Microsoft Windows 8 Pro/Enterprise (32-bit and 64-bit Native support) Microsoft Windows 7 Professional/ Enterprise/Ultimate SP1 (32-bit only) Microsoft Windows Server 2012 R2 Standard/Datacenter SP 1 (64-bit Native support) Complementary Products Card Authentication Package, DocumentMall, Personal Paperless Document Manager (PPDM), Keyboard option for MP171 enables operation with GlobalScan NX 4

9 GlobalScan TM NX Server 32 GlobalScan NX Implementing this Solution Supports up to 32 devices Enables central management of groups, devices, servers, access logs and more through a single admin application Business System Transmits scanned documents with 128-bit encryption MFP with Card Authentication GlobalScan NX Server Failover Support (optional) Network Folder Fax Reflects server changes instantly at the MFP with live LDAP Enables the configuration of custom scanning workflows (including distribution to multiple destinations at once) through the Workflow Configuration Wizard GlobalScan NX Server 32 includes OCR, scanning to a wide array of formats, direct routing to business systems and optional failover support. Who Should Use GlobalScan NX Server 32 Small to medium sized businesses, departments or branch offices seeking an easy to use, scalable document capture and distribution solution with enhanced capabilities Benefits Dramatically reduces professional IT services required to setup and maintain scanning into content management and line of business systems Simple operation increases user acceptance and reduces errors Digital documents save storage space and improve information flow Electronic document routing reduces or eliminates courier service fees and speeds delivery Using GlobalScan NX Server 32 Displays a user-friendly, customizable UI with large graphical buttons Combines scans from Flatbed and Auto Document Feeder in one job Offers document preview (including zoom in/out) at the MFP before distribution Routes documents to addresses in the company address book, fax server, network folders, home folders, FTP, line of business systems and document archives Supports a variety of image file formats such as TIFF, JPEG, PNG, DCX, BMP, GIF and PDF (including: password protected and high compression) Creates PDF/A files for archival electronic document storage Delivers up to 99.8% accurate OCR and converts scanned documents into editable file formats including: searchable PDF, RTF (Microsoft Word and Word Perfect), XLS (Microsoft Excel, even preserving the formatting of tables and diagrams) Accepts metadata (i.e. invoice numbers, customer names) via external keyboard and distributes it to systems that support WebDAV protocol Routes incoming faxes to select network folders automatically (with fax-enabled MFPs) Imports XML metadata into XML/ WebDAV systems Allows authentication via network log-in, optional Kerberos authentication or single sign-on with optional Card Authentication Package (CAP) Offers optional linear & 2D barcode support or optional failover support for the server Features an open architecture Supports Danish, Portuguese, Norwegian and Russian Supported Operating Systems Microsoft Windows 8.1 Pro/Enterprise (32-bit and 64-bit Native support) Microsoft Windows 8 Pro/Enterprise (32-bit and 64-bit Native support) Microsoft Windows 7 Professional/ Enterprise/Ultimate SP1 (32-bit only) Microsoft Windows Server 2012 R2 Standard/Datacenter SP 1 (64-bit Native support) Complementary Products Card Authentication Package, DocumentMall, Personal Paperless Document Manager (PPDM), Keyboard option for MP171 enables operation with GlobalScan NX 5

10 GlobalScan TM NX Server 5 GlobalScan NX Implementing this Solution Supports up to 5 devices Enables central management of groups, devices, servers, access logs and more through a single admin application Business System Transmits scanned documents with 128-bit encryption MFP with Card Authentication GlobalScan NX Server Failover Support (optional) Network Folder Fax Reflects server changes instantly at the MFP with live LDAP Enables the configuration of custom scanning workflows (including distribution to multiple destinations at once) through the Workflow Configuration Wizard GlobalScan NX Server 5 includes OCR, scanning to a wide array of formats, direct routing to business systems and optional failover support. Who Should Use GlobalScan NX Server 5 Small sized businesses, departments or branch offices seeking an easy to use, scalable document capture and distribution solution with enhanced capabilities Benefits Dramatically reduces professional IT services required to setup and maintain scanning into content management and line of business systems Simple operation increases user acceptance and reduces errors Digital documents save storage space and improve information flow Electronic document routing reduces or eliminates courier service fees and speeds delivery Using GlobalScan NX Server 5 Displays a user-friendly, customizable UI with large graphical buttons Combines scans from Flatbed and Auto Document Feeder in one job Offers document preview (including zoom in/out) at the MFP before distribution Routes documents to addresses in the company address book, fax server, network folders, home folders, FTP, line of business systems and document archives Supports a variety of image file formats such as TIFF, JPEG, PNG, DCX, BMP, GIF and PDF (including: password protected and high compression) Creates PDF/A files for archival electronic document storage Delivers up to 99.8% accurate OCR and converts scanned documents into editable file formats including: searchable PDF, RTF (Microsoft Word and Word Perfect), XLS (Microsoft Excel, even preserving the formatting of tables and diagrams) Accepts metadata (i.e. invoice numbers, customer names) via external keyboard and distributes it to systems that support WebDAV protocol Routes incoming faxes to select network folders automatically (with fax-enabled MFPs) Imports XML metadata into XML/ WebDAV systems Allows authentication via network log-in, optional Kerberos authentication or single sign-on with optional Card Authentication Package (CAP) Offers optional linear & 2D barcode support or optional failover support for the server Features an open architecture Supports Danish, Portuguese, Norwegian and Russian Supported Operating Systems Microsoft Windows 8.1 Pro/Enterprise (32-bit and 64-bit Native support) Microsoft Windows 8 Pro/Enterprise (32-bit and 64-bit Native support) Microsoft Windows 7 Professional/ Enterprise/Ultimate SP1 (32-bit only) Microsoft Windows Server 2012 R2 Standard/Datacenter SP 1 (64-bit Native support) Complementary Products Card Authentication Package, DocumentMall, Personal Paperless Document Manager (PPDM), Keyboard option for MP171 enables operation with GlobalScan NX 6

11 GlobalScan TM NX Serverless GlobalScan NX Implementing this Solution No server required MFP with Card Authentication Business System Network Folder Deploys easily because no separate server is required Enables central management of groups, devices, servers, access logs and more through a single admin application Transmits scanned documents with 128-bit encryption Reflects server changes instantly at the MFP with live LDAP GlobalScan NX Serverless installs directly on the MFP and requires no separate server. It features a user-friendly interface, intuitive admin tools and document routing to network folders, addresses, fax servers and other destinations. Who Should Use GlobalScan NX Serverless Small to medium sized businesses, departments or branch offices seeking an easy to use, scalable document capture & distribution solution that is easy to deploy and requires no separate server Benefits Simple operation increases user acceptance and reduces errors Digital documents save storage space and improve information flow Electronic document routing reduces or eliminates courier service fees and speeds delivery Increases the Return on Investment (ROI) from networked MFPs Serverless configuration reduces costs of deploying and maintaining a separate server OCR scan setting lets you create searchable PDFs Using GlobalScan NX Serverless Displays a user-friendly, customizable UI with large graphical buttons Combines scans from Flatbed and Auto Document Feeder in one job Offers document preview (including zoom in/out) at the MFP before distribution Routes documents to addresses in the company address book, network folders, home folders, WebDAV, desktop PC and FTP Supports a variety of image file formats including: JPEG, single-page TIFF, Multi-page TIFF, PDF (image) Creates PDF/A files for archival electronic document storage Accepts metadata (i.e. invoice numbers, customer names) via external keyboard and distributes it to systems that support WebDAV protocol Routes incoming faxes to select network folders automatically (with fax-enabled MFPs) Fax Enables the configuration of custom scanning workflows (including distribution to multiple destinations at once) through the Workflow Configuration Wizard Imports XML metadata into XML/ WebDAV systems Allows authentication via network log-in or single sign-on with optional Card Authentication Package (CAP) Permits migration to GlobalScan NX Server 5, Server 32 or Server 750 for additional capabilities Supports Danish, Portuguese, Norwegian and Russian Complementary Products Card Authentication Package, GlobalScan NX Server 5, Server 32, Server 750, Keyboard option for MP171 enables operation with GlobalScan NX 7

12 Streamline NX One integrated application for better document processes What s New in Streamline NX V2.3 End-to-end encryption, SSL communication, masked job names High-volume and Wide-format device support External keyboard support A6 Landscape and custom paper scanning New / Enhanced plug-ins include Documentum, OpenText Content Manager and Microsoft SharePoint New Bates Stamp & Watermark Plug-in Helpdesk integration Enhanced Failover support Support for Citrix, MS SQL Server 2014 Expanded OS and language support You re under pressure to move information faster and make just about everything electronic to save money but capturing data on paper or other forms can come with a hidden cost to efficiency. It can be a real hassle for users who have to learn many different processes, and supporting these users and new technology places additional burdens on IT personnel. Streamline NX is an all-in-one integrated solution that provides Copy, Scan, Fax, & Print functionality along with Document Security, Cost Control, and Device Management. Streamline NX delivers Information Mobility by combining workstyle innovation, information management and technology without the big learning curve and IT overhead. One User Interface Workers who scan documents, organize forms and capture data in the field have too many business applications to master. With Streamline NX, your users see one unified interface at the MFP to scan documents, route them into folders and systems or print them. Behind the scenes, Streamline NX learns individual user preferences and processes to eliminate common steps. One Unified Admin Tool Streamline NX simplifies administration with one application to manage both users and devices. The right information at the right time means the ability to manage proactively. Usage reporting helps you make decisions such as device placement and assignments. You can set color output privileges for individuals and have control over their print, copy, scan and fax permissions. On-ramp to Digital Your MFPs, printers, wide-format and production devices combine with Streamline NX to give you an on-ramp for hardcopy to digital information processes. Optical Character Recognition converts your scanned documents into searchable PDFs and files you can use in Word and Excel. Zonal OCR enables automated processing by capturing specific data from forms such as vendor numbers, PO numbers, or invoice dates then routes documents accordingly into appropriate business systems. Mobile Worker Friendly If you have an ios or Android device, you can use the Smart Device Print app to easily print to Ricoh MFPs and printers, or use Streamline NX with Ricoh s HotSpot Enterprise solution. With HotSpot, you simply your print jobs and receive back a release code to print your documents. Security & Control Ensure the right people pick up the right documents with locked print for Ricoh MFPs and laser printers. With this follow-me style printing, Streamline NX holds your print jobs on the server until you arrive and authenticate at a device. Your documents will be printed while you are present, so sensitive information is not sitting in the paper tray. Additionally you can track all sources of print including prints from USB connected printers which can go undetected, adding risk and cost to the organization. Streamline NX ties into Active Directory, PKI or Kerberos for authentication, managing user permissions and to support regulatory compliance. Benefits of Uptime Know what s going on in your print fleet with remote device status at-a-glance and drill down for more details. In the event a device is down or offline, Streamline NX will redirect jobs to a different device to keep your print environment running without interruption. And, when devices are operating like they re supposed to, your people don t get frustrated; they stay productive and they don t call the help desk. 8

13 Streamline NX at-a-glance Streamline NX is modular and can grow with you. You can start with the base product and add components like Secure Printing and/or Scanning to meet your needs. The result is a complete solution for you to manage your document lifecycle. Base Product Scanning Option Secure Printing Option Accounting & Charge-back Track copy and print activity, establish printing rules, user quotas and charge-backs. Administration & Reporting With Integrated Device Management, you can efficiently monitor and manage networked printing devices and run reports including print meters and device usage. Streamline NX converts scanned paper documents into electronic files and routes them to , network and home folders, ECM, FAX, FTP and into other systems. Optional plugins enable direct routing into business systems such as SharePoint, RightFax, DocumentMall and FileNet. Other plug-ins add special functionality. Ensure the right people pick up the right documents with locked print for your centralized Ricoh MFPs and printers. The Secure Printing Option holds your print jobs on the server until you arrive and authenticate at a device. It enables printing for mobile users, and Streamline NX tracks the accounting data for charge-back. Device Management Collect status and print meters for each of your machines, plus use tools for remote fleet management, batch configuration and firmware upgrades. Card Authentication Card Authentication improves security while making it easier and faster for users to authenticate and access networked MFPs. Delivers up to 99.8% accurate OCR and converts scanned documents into editable file formats including: searchable PDF, RTF (Microsoft Word and Word Perfect), XLS (Microsoft Excel, even preserving the formatting of tables and diagrams) Supports a variety of image file formats including: TIFF, JPEG, PNG, DCX, BMP, GIF, PDF (including searchable, password protected and high compression) Automatically routes incoming faxes to select network folders (with fax-enabled MFPs) Follow-me style printing ensures documents are held on the server until the user arrives and authenticates at the device The user s stored print jobs are displayed on the MFP s touch screen display Jobs printed in error can be deleted by the user at the MFP panel before being printed reducing unnecessary output and saving costs Administrators have the ability to set a rule to automatically delete print jobs after a specified time period Print jobs are encrypted 9

14 Streamline NX (continued) Streamline NX Implementing this Solution End-to-end encryption, mask job names, SSL communication Integrates Kerberos with PKI authentication Multiple DNS and virtual server support Supports MS SQL Server 2014, connect to clustered databases Citrix Support Load-balancing and failover Centrally manage how users authenticate at the MFP, including by ID card, network login, PIN or using Guest accounts. Who Should Use Streamline NX Organizations looking to improve document processes, strengthen print security and manage their printers in an easy to support, easy to use solution. Benefits Improves efficiency of business operations through the use of electronic documents Simplifies access to business processes with single swipe card authenication Eliminates switching between multiple applications to get work done Shortens the learning curve and reduces training and application testing by IT departments Enables mobile printing with output tracking for cost control and charge-back Supports information submitted by virtually any smartphone or tablet OS Permits guest printing without granting guest users network access Provides access to printed documents where and when workers need them Keeps print data behind the firewall under control of the organization s security policies Reduces wasteful printing no more piles of unclaimed print jobs on the printer Controls print costs through intelligent rules-based printing for common job processes Ties into your current IT infrastructure and uses existing authentication and backend systems Using Streamline NX No need to switch between applications perform any of the user functions within one integrated interface at the MFP Scan and route documents to , home and network folders, ECM, FAX, FTP and directly into other systems IT administrators can perform comprehensive device monitoring, batch configuration, remote fleet management and firmware upgrades Administrators can configure settings to enforce policies, manage quotas, establish chargebacks and generate reports Secure Print Option enables follow-me style printing and tracks output by mobile users and guests Scanning Option gives you powerful OCR, flexible file routing, the ability to track scan and fax activity for charge-back and expanded functionality via plug-ins Optional Print Release Station extends Streamline NX to devices that do not support the embedded software Optional integration with Documentum, Microsoft SharePoint, RightFax, DocumentMall and FileNET * Optional linear and 2D barcode support * Optional Zonal OCR plug-in captures specific data from forms and imports it into your accounting system Optional HotFolder * Scan-to-print and Image Clean-up (requires FREE plug-ins) Optional PDF Stamper (Bates Stamp/ Watermark) * requires plug-ins Complementary Products HotSpot Enterprise; Ricoh Smart Device Print for mobile printing; Streamline NX Plug-ins for: RightFax Server, SharePoint, FileNet, MS Exchange, Documentum, DocumentMall and the Print Release Station Option 10

15 Streamline NX Capabilities Comparison Options Base Product Scanning & Routing Secure Printing Authentication Device Management Accounting Admin & Reporting Capabilities Scan to image file formats incl. TIFF, JPEG, PNG, DCX, BMP, GIF PDF/A archival file format for electronic document storage OCR with support for editable formats (incl. PDF, Microsoft Word, Excel, and Word Perfect) Auto-route incoming faxes P P P P Track scanning and incoming / outgoing faxes P 3 Integration with Microsoft SharePoint P 2 Integration with RightFax Server P 2 Integration with DocumentMall P 2 Integration with FileNet P 2 Integration with OpenText Content Manager P 2 Zonal OCR P 2 Scan to HotFolder P 2 Linear and 2D barcode support P bit encrypted transmission P Release confidential documents at the MFP with user ID/password P Held print jobs are encrypted P Client Print Tracking (option) P Print Delegation (option) P Authentication at the MFP by card, network login or PIN P Card authentication with a wide range of proximity cards supported P Issued cards can manage user privileges P Device monitoring: total print meter, toner, paper levels and other basic functions P Collect detailed meter, alert and status information P 1 Batch configuration P 1 Remote fleet management P 1 Print redirect P Establish charge-backs P Set budgetary account limits P Pop-up messages provide notification to users P Set roles-based administrative levels P Establish printing rules to allow/restrict certain settings on devices P Manage user privileges P Access and audit job logs by user P Copy tracking P partial list 1 Ricoh devices 2 Requires plug-in 3 With fax option installed 11

16 Streamline NX Print Release Station Extends secure printing to 3rd Party MFPs The Print Release Station for Streamline NX lets you enjoy secure follow-me style printing on devices that do not support the embedded software. It extends the locked print capabilities of Streamline NX to these other devices and expands your secure printing options to include printing to 3rd party MFPs, laser printers and older Ricoh devices. Streamline NX Print Release Station Implementing this Solution The Print Release station is comprised of a tablet and a card reader, housed together in a free-standing unit Streamline NX s print manager runs as a web-based application on the tablet Authentication via ID card Older Ricoh Devices The Streamline NX server communicates with devices via the network Major Applications 3rd Party Laser Printers Environments where there are multiple devices from different manufacturers 3rd Party MFPs Ricoh Laser Printers The Print Release Station expands your secure printing options to include printing to 3rd party MFPs, laser printers and older Ricoh devices. Who Should Use the Print Release Station Organizations looking to extend Steamline NX s secure printing to 3rd party MFPs, laser printers and older Ricoh devices Older Ricoh MFPs / Laser Printers Reduction of everyday operating costs Information security and compliance Complementary Products Streamline NX Benefits Extend the locked print capabilities of Streamline NX to devices that do not support the embedded software Print securely from devices that are familiar and convenient to you Prevent sensitive printed documents from sitting exposed in the tray with the locked print feature Delete print jobs that have been sent to the printer in error before they re released to reduce wasteful printing Using the Print Release Station Simple software operation single user interface and single admin application When you print using Streamline NX, your print jobs are held in the queue on the server until you are present at the device After authentication, you can see and edit your print queue from the tablet Once the desired print job is identified and selected, your documents are released to the device and printed while you are present Follow-me style printing lets you access your print job from any Streamline NX or Print Release Station enabled device 12

17 Integrated Cloud Environment Cloud Computing Productivity from your MFP Ricoh s Integrated Cloud Environment unlocks new productivity-enhancing capabilities from your MFP without the technical hassle and cost of on-premises solutions. Services are easy to turn on and add or change with your needs. You can be up and running quickly adding scanning, mobile printing and other improvements to your document workflow. Implementing this Solution No IT services required and no need for ongoing maintenance or software updates 128-bit encryption of documents during the scanning and printing processes Ricoh s Integrated Cloud Environment is within a SAS70/SSAE16 compliant facility 99.9% uptime with zero data loss over 6 years Major Applications Cloud scanning and OCR Cloud printing for mobile professionals and people on the go Ricoh s Integrated Cloud Environment provides an easy to use interface. Complementary Products Who Should Use Integrated Cloud Environment Organizations looking for a cloud scanning and cloud printing service that can connect to their other cloud-based services Print Cloud Benefits Reduces the typing burden by converting scanned documents into editable digital files Save document search & processing time with the creation of searchable file formats Scan directly to your favorite cloud services for access to your documents from anywhere - no more lost or forgotten documents while you re on the go Using Integrated Cloud Environment At the MFP you can access the capabilities of the Integrated Cloud Environment from the touch screen panel Simple, easy to use interface has large graphical buttons and only the services that have been activated appear As new services are ordered by the customer, they automatically appear in the menu displayed on the MFP Processes such as OCR, document indexing and file conversion are performed in the cloud Resulting electronic files are delivered according to instructions including sending to other cloud-based services, or delivery to an address as a searchable text document Scan documents and send files to Box, Evernote, Google Docs and other cloud services 13

18 Integrated Cloud Environment Cloud Scanning Many cloud services are available for business productivity, cloud storage, collaboration and CRM. The Integrated Cloud Environment includes built-in connections that let you scan directly to these popular applications. You can save steps by scanning documents into the applications you use right from the MFP. Scan to: 14

19 Personal Paperless Document Manager NX Powerful, Personalized Document Management Personal Paperless Document Manager NX Information is changing and so is the way you work with it. You want the best tools in the industry to bring together the information you need, when and where you need it. Make information work for you with Personal Paperless Document Manager NX. This awardwinning solution helps you get more done in less time with less effort. You can leverage your existing Ricoh MFP by adding the powerful OCR capabilities of Personal Paperless Document Manager NX. Now you can easily take the information from paper or digital files right to the Cloud, where you can store or share it with others. Implementing this Solution Choose which computers to equip solution is sold by desktop computer (MFP client and ShareScan Scan to PPDM server software are included at no additional cost) Integrates directly into enterprise content management, document management and accounting systems, as well as cloud collaboration services Features 256-bit encryption and password protection or password-less protection, (DRM) PPDM NX serves as your personal document management system and eliminates the need for additional software such as Adobe Acrobat, to create and edit digital documents. Who Should Use Personal Paperless Document Manager NX Boost productivity for workers who process paper documents, create PDFs, edit documents or work with direct distribution Benefits Say goodbye to wasted time access data faster with paperless processes Reduce the time and cost of recreating images, documents or information files that are locked in non-editable formats so you can focus on what you do best Keep projects moving forward with accurate PDF conversion, including complex layouts with columns, tables and graphics Using Personal Paperless Document Manager NX at the MFP Personalize the MFP interface with your workflows and preferences (created at your PC) Log in to any Ricoh MFP, select folder destinations and scanning options, then press Start Choose whether to route documents to your computer, a network location or a document management solution Using Personal Paperless Document Manager NX on the Desktop Save time with features such as automatic text redaction and PDF/A compliance checker Convert complex layouts and retain your annotations and comments accurately with an intelligent OCR Choose from a wide range of output formats including PDF, HTML, Corel WordPerfect, Microsoft Word, Excel and PowerPoint, conversion to mp3 audio and more Converts documents that are compatible with ebook applications on the Apple ipad, Android Tablets, Kindle, Microsoft Surface, the Nook Simple Touch and Tablet devices, several Sony Reader models, as well as the Kobo ereader, Touch and Arc models Supports 3.5 screens and external keyboard Major Applications Enable efficient workgroup collaboration, leveraging both cloud mobility and on-premise systems Lighten the load for paper-heavy industries such as legal, financial, medical, government, education, manufacturing and technical markets Complementary Products ecopy ShareScan Using Personal Paperless Document Manager NX in the Cloud Send content directly to over thirty cloud storage services, including Box TM, Windows Live TM, OneDrive, Google Drive TM, Office 365 TM, Evernote and Dropbox TM Manage folders, files and documents and access them from your mobile device Use your iphone (or a digital camera) to capture images and convert them into editable documents 15

20 AutoStore Document Driven Business Automation AutoStore captures content, paper and electronic documents and routes them into your business systems and applications. By leveraging your Ricoh MFPs, AutoStore accelerates the flow of information and enables businesses to realize their full potential for document process automation. Implementing this Solution Easily create and configure personalized workflows Electronic documents TWAIN Document Scanners MFPs Groupware & Collaboration Storage Systems Document Management Systems File, Fax and Services Open Connectivity Context sensitive MFP menus based on user credentials Integration into 700+ MFPs and more than 40 document management systems Database lookup reduces panel level indexing Highly scalable solution that can accommodate virtually any organizational requirement Exception processing enhances user productivity Document tracking, audit trails and reporting Smartphones One press of a button on a Ricoh device initiates the AutoStore workflow to capture, process and route documents to virtually any business application or DMS. Who Should Use AutoStore Organizations interested in automating their manual processes, and taking advantage of a faster, more efficient work environment Benefits Transform manual paper processes into easy and efficient electronic document workflows Easily scan, index, convert and distribute documents Reduce cost of document processing by removing manual steps Enhance document quality and convert images into multiple formats Gain control over information security with audit and reporting features Deploy quickly with easy setup procedures Reduce paper consumption Using AutoStore Capture information and documents from virtually any paper or electronic source Index paper and electronic documents before storage Scan once and deliver to multiple destinations Create personal workflows with network authentication Convert scanned documents into various formats such as searchable PDF, Word, and Excel Improve communication with automatic notifications Scan to Groupware and Collaboration systems (Lotus Notes, SharePoint 2010, Google Docs, Exchange) Leverage mobile devices (smartphones/tablets) Major Applications Reduces time and cost of records processing Manages security risks associated with paper documents Enables instant access to information Ideal for: Education, Accounts Payable, Financial, Healthcare, Banking, Insurance, Retail, Transportation & Logistics, Legal, Local and State Government, Public Utilities Complementary Products Keyboard option for MP171 enables operation with NSI AutoStore Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Notable Solutions, Inc is a Strategic Partner in the Ricoh Partner & Alliance Community. 16

21 ecopy ShareScan Overview Transform & merge paper documents into business-critical workflows ecopy enables you to extend the capabilities of a Multifunctional Product (MFP) or scanner to be a bridge between paper and digital workflows, seamlessly integrating with other critical business applications. With ecopy, businesses can transform full-color or black & white paper documents into electronic images that are easily shared, managed and processed utilizing network and business applications. Ricoh Partner & Alliance Community ecopy ShareScan Solutions ecopy ShareScan Suite Advanced document automation with MFP scanning and OCR that streamlines structured document workflows. ecopy ShareScan Office Advanced scanning and archival solution for general office document distribution, collaboration and archiving. ecopy ShareScan Elements Scan-to-file and scan-and-send solution sets a new standard for usability, security, expandability and administration. Connectors & Extenders - ecopy is built on an extensible platform, which enables customers and partners to further expand the functionality of ecopy. Application Connectors enable the sending of documents from network MFPs directly into business applications and content management systems. Document Process Extenders add document automation capabilities to ecopy ShareScan, accelerating a wide range of paper-to-digital document workflows. All ecopy ShareScan Solutions have volume pricing available starting at just 3 licenses. ecopy ShareScan Configurations Optional Deskmount Bracket Embedded All three ecopy ShareScan solutions run in an embedded configuration on the MFP utilizing the device s touch screen display. An external keyboard option for MP171 is available. ecopy ScanStation The separate external kiosk ensures high security, accessibility and indexing quality control from TWAIN, ISIS MFPs and scanners. Available only with ecopy ShareScan Suite. 17

22 ecopy ShareScan Suite Transform & merge paper documents into business-critical workflows ecopy ShareScan Suite ecopy ShareScan Suite delivers an exceptionally simple yet capability-rich user experience that empowers users across your organization to easily and securely capture data contained in paper documents. With ecopy ShareScan Suite, you can increase office productivity and shrink your environmental footprint by automating paper-intensive processes and routing your documents to Leading ECMs with ecopy s library of connectors using your Ricoh MFP. Implementing this Solution Configure, track activity and manage an entire fleet remotely Single secure back-up point with all settings and profiles stored in an SQL database on a secure server Native integration with Active Directory, edirectory and your system user security credentials ecopy s library of connectors enable real-time interaction with leading ECMs such as SharePoint, RightFax, EMC Documentum, imanage WorkSite, OpenText DM or OpenText edocs (up to 3 connectors included) Support hosted Exchange environments via WebDAV, OWA and SSL Customizable XML output enables integration into ERP, HL7, Oracle and other platforms ecopy ShareScan Suite converts paper documents into electronic files and integrates directly with network repositories, ECM platforms, document accounting and other systems. Who Should Use ecopy ShareScan Suite Companies looking to save time, reduce costs and improve productivity by automating document workflows Benefits Automate paper forms processing, reduce errors and cut costs Increase access to information and spend less time searching for the right documents Capture information trapped in paper making it accessible and usable Establish online information workflows to streamline your business Using ecopy ShareScan Suite Intuitive graphical user interface and consistent user experience across all MFPs Distribute scanned files to network file folders, fax numbers, Microsoft Exchange/Outlook and IBM Lotus Notes , web folders, databases or FTP Automatically convert hardcopy originals into Microsoft Word, Excel and PDF files including columns, graphics and tables Use Image Enhancement processes to clean up scanned documents Automate routine scanning tasks such as naming, batching, splitting, filing, indexing and routing scanned documents by reading barcodes Process forms faster with zonal OCR to extract data and pass it to back-end applications Create your own customized workflows with Quick Connect using Scan-to profiles With automated redacting and highlighting, ecopy searches for matches to entered text, performs the operation then routes a PDF for review Add Bates/Endorsement stamps to a scanned file Try new workflows prior to rollout with the integrated workflow simulator An easy-to-use Software Development Kit (SDK) is available Major Applications Healthcare, Education, Legal Financial services, Insurance, Manufacturing firms Federal, state and local government General business document distribution and archiving solution Complementary Products ecopy PDF Pro Office, Equitrac Express, Equitrac Office, Equitrac Professional, Optional External Keyboard Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Nuance, is a Strategic Partner in the Ricoh Partner & Alliance Community. ecopy ShareScan for Healthcare located in the Specialty Solution section 18

23 ecopy ScanStation Secure ecopy ShareScan kiosk solution ecopy ScanStation The ecopy ScanStation attaches to the Multifunctional device or desktop and includes an integrated, free standing touch screen, keyboard and PC. The ecopy ScanStation is for use with ecopy ShareScan Suite, which provides secure document scanning and integration into business applications and processes. Ergonomic Kiosk for easier accessibility Uses a full-sized, vertically adjustable hardware keyboard, mouse and 15-inch LCD touch screen with sliding platform. Implementing this Solution The ecopy ScanStation includes all the hardware and document imaging processing software required to run ecopy ShareScan Configure, track activity and manage an entire fleet remotely Single secure back-up point with all settings and profiles stored in an SQL database on a secure server Native integration with Active Directory, edirectory and your system user security credentials ecopy ScanStation is a secure ecopy ShareScan kiosk solution and supports a wide range of copiers and scanning peripherals. Who Should Use ecopy ScanStation Workgroups and enterprises looking to save time, reduce costs and improve productivity by automating document workflows Federal offices requiring Common Access Card (CAC) to securely authenticate and use Multifunction Products (MFPs) on the network Benefits Automate paper forms processing, reduce errors, and cut costs Increase access to information and spend less time searching for the right documents Capture information trapped in paper making it accessible and usable Establish online information workflows to streamline your business Ergonomic Kiosk for accessibility and desk mount bracket configuration for networked scanners Using ecopy ScanStation ecopy ScanStation includes a freestanding touch screen and keyboard that connects easily to any scan-enabled MFP Intuitive graphical user interface and consistent user experience across all MFPs Distribute scanned files to network file folders, fax numbers, Microsoft Exchange/Outlook and IBM Lotus Notes , web folders, databases or FTP Automatically convert hardcopy originals into Microsoft Word, Excel and PDF files including columns, graphics and tables Use Image Enhancement processes to clean up scanned documents Automate routine scanning tasks such as naming, batching, splitting, filing, indexing and routing scanned documents by reading barcodes Process forms faster with zonal OCR to extract data and pass it to back-end applications Create your own customized workflows with Quick Connect using Scan-to profiles With automated redacting and highlighting, ecopy searches for matches to entered text, performs the operation then routes a PDF for review Add Bates/Endorsement stamps to a scanned file ecopy s library of connectors enable real-time interaction with leading ECMs such as SharePoint, RightFax, EMC Documentum, imanage WorkSite, OpenText DM or OpenText edocs (up to 3 connectors included) Support hosted Exchange environments via WebDAV, OWA and SSL Customizable XML output enables integration into ERP, HL7, Oracle and other platforms Try new workflows prior to rollout with the integrated workflow simulator Major Applications General business document distribution and archiving solution Federal, state and local government Complementary Products ecopy PDF Pro Office, Equitrac Express, Equitrac Office, Equitrac Professional Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Nuance, is a Strategic Partner in the Ricoh Partner & Alliance Community. 19

24 ecopy ShareScan Office Capture & connect paper documents into online office workflows ecopy ShareScan Office ecopy ShareScan Office delivers an exceptionally simple yet capability-rich user experience that empowers users across your organization to easily and securely capture data contained in paper documents. With ecopy ShareScan Office, you can increase office productivity and shrink your environmental footprint by automating paper-intensive processes using your Ricoh MFP. Implementing this Solution Configure, track activity and manage an entire fleet remotely Single secure back-up point with all settings and profiles stored in an SQL database on a secure server Network Folder Native integration with Active Directory, edirectory and your system user security credentials MFP with ecopy Office Desktop Fax ECM/EDM systems ecopy s library of connectors enable real-time interaction with leading ECMs such as SharePoint, RightFax, EMC Documentum, imanage WorkSite, OpenText DM or OpenText edocs (up to 1 connectors included) ecopy ShareScan Office scans, converts and routes to fax, network folder, and desktop as well as leading ECM systems. Users can also create customized workflows. Who Should Use ecopy ShareScan Office Workgroups and enterprises looking to save time, reduce costs and improve productivity by automating document workflows Benefits Automate paper forms processing, reduce errors and cut costs Increase access to information and spend less time searching for the right documents Capture information trapped in paper making it accessible and usable Securely scan and send paper documents to a network folder, so this information can be incorporated in other workflows Automatic conversion of scanned documents to editable Microsoft Office and Excel Redact all of the instances of the text string the user entered to ensure privacy and security Using ecopy ShareScan Office Intuitive graphical user interface and consistent user experience across all MFPs Distribute scanned files to network file folders, fax numbers, Microsoft Exchange/Outlook and IBM Lotus Notes , web folders, databases or FTP Automatically convert hardcopy originals into Microsoft Word, Excel and PDF files including columns, graphics and tables Use Image Enhancement processes to clean up scanned documents Automate routine scanning tasks such as naming, batching, splitting, filing, indexing and routing scanned documents by reading barcodes Process forms faster with zonal OCR to extract data and pass it to back-end applications With automated redacting and highlighting, ecopy searches for matches to entered text, performs the operation then routes a PDF for review Support hosted Exchange environments via WebDAV, OWA and SSL Try new workflows prior to rollout with the integrated workflow simulator An easy-to-use Software Development Kit (SDK) is available Major Applications Healthcare, Education, Legal Financial services, Insurance, Manufacturing firms General business document distribution and archiving solution Complementary Products ecopy PDF Pro Office, Optional External Keyboard Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Nuance, is a Strategic Partner in the Ricoh Partner & Alliance Community. 20

25 ecopy ShareScan Elements Basic document scanning and distribution for office productivity ecopy ShareScan Elements ecopy ShareScan Elements helps organizations save time, reduce costs and increase business results through an automated document management solution that securely puts paper documents directly into electronic workflows. Implementing this Solution Native integration with Active Directory, edirectory and your system user security credentials Requires little training and is easy to support with central administration Network Folder Expandable, customizable solution with hundreds of integrations available for popular applications MFP with ecopy Elements Desktop Fax An easy-to-use Software Development Kit (SDK) is available ecopy ShareScan Elements scans, converts and routes to fax, network folder, and desktop Who Should Use ecopy ShareScan Elements Organizations of all sizes seeking to automate paper processes with electronic capture and distribution Benefits Enables users to share and collaborate using paper documents just as easily as they would with electronic documents Helps users securely scan and send paper documents to a network folder, so this information can be incorporated in other workflows Automatic conversion of scanned documents to editable Microsoft Office and Excel Users can redact all of the instances of the text string the user entered to ensure privacy and security Using ecopy ShareScan Elements An intuitive interface makes it easy to capture hardcopy documents and incorporate them into electronic workflows Scan-to-PDF/A and encryption for document imaging Scan-to- directly from user accounts and address lists, accessed from the MFP as well as fax and network folders Optical character recognition to create Microsoft Word, Excel or searchable PDF files from scanned documents Generate audit reports by date, device, user connector and job status to track usage Usage monitoring and reporting provides audit trails and document tracking Major Applications Integration of paper documents into electronic business processes Complementary Products ecopy PDF Pro Office, Equitrac Express, Equitrac Office, Equitrac Professional, Optional External Keyboard Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Nuance, is a Strategic Partner in the Ricoh Partner & Alliance Community. 21

26 ecopy PDF Pro Office Smart PDF desktop software companion to MFPs ecopy PDF Pro Office This enterprise-ready PDF solution is a powerful, easy-to-use PDF solution that lets you create, convert and collaborate for dramatic productivity gains and cost savings. ecopy PDF Pro Office is an affordable solution, yet it provides a robust feature set for exceptional value. Plus, ecopy PDF Pro Office is the only PDF desktop software solution that is integrated with ecopy ShareScan. Implementing this Solution Connect with popular Enterprise Content Management and other solutions including: Microsoft SharePoint, Autonomy imanage WorkSite, OpenText DocsOpen, Connectivity Solutions (edocs Hummingbird), LiveLink, LexisNexis CaseMap ecopy ShareScan Electronic Documents ecopy PDF Pro Office PDF & Microsoft Office Formats Integrates with Windows 7 and Microsoft Word, Excel, PowerPoint and Outlook Provides an easy transition from ecopy PaperWorks PDF Business Applications ecopy PDF Pro Office lets you create PDf files and forms from many sources and serves as a companion to ecopy ShareScan for scanning from an MFP to your desktop. Who Should Use ecopy PDF Pro Office Content Management Systems ecopy ShareScan users seeking the most streamlined experience when scanning from a networked MFP Organizations looking for a complete PDF solution for multiple departments - HR, Sales, Marketing, Finance, Legal and more Benefits Save time through accurate document conversion of PDF files into editable, searchable XPS, Corel WordPerfect and Microsoft Word, Excel or PowerPoint documents Make a professional presentation with great looking documents and sharable PDF Portfolios Collaborate more effectively with annotation tools that let you add notes, stamps, call-outs and more to PDF documents Access your PDF documents anytime, from anywhere with the ability to connect to multiple cloud storage services at once directly from your toolbar Using ecopy PDF Pro Office Create, edit, and mark up 100% industry-standard, universally viewable PDF files Convert PDF to and from Office formats complete with fully-formatted text, columns, tables and graphics Make advanced edits with word processing functionality from within the PDF itself no other programs required Redact and highlight automatically with Advanced Search Speak your notes and edits with speech recognition technology from Dragon Notes Sign documents electronically Compare document versions automatically Convert and create forms Create imposition files for production print jobs Reduce file size for any PDF without sacrificing image quality Protect files with password encryptions and permission controls with Digital Rights Management support Requires little training and is easy to support with centralized administration Major Applications Paper and electronic document process automation Document conversion and data extraction with several output format options Workgroup collaboration Business process and workflow improvement Complementary Products ecopy ShareScan Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Nuance, is a Strategic Partner in the Ricoh Partner & Alliance Community. 22

27 ecopy ShareScan Family Comparison ecopy ShareScan ecopy ShareScan ecopy ShareScan ecopy ShareScan Elements Office Suite ScanStation Kiosk for High Security, Accessibility & Index Keying Options Advanced Document Automation General Office Document Collaboration & Archival Capabilities Enterprise Scan to Mail, Folder & PC Desktop Includes Elements Includes Office Includes Suite Advanced Folder and desktop connectors Image enhancement Conversion to Microsoft.doc/.xls Searchable & ultracompressed PDF Single Sign On Advanced fleet, user & group management Plus your choice of 1 connector* 5 Seats of ecopy PDF Pro Office included Plus your choice of 2 connectors* Barcode Recognition Bates Stamping Quick Connect Cost Recovery Extender Forms Processing Extender 10 Seats of ecopy PDF Pro Office included Ergonomic scan stand Full size keyboard, mouse pad and 10.5 color LCD touch screen Available in desktop configuration for scanners CAC Ready for federal government installations 1 Seat of ecopy PDF Pro Office included 1 Choose from: SharePoint, RightFax, EMC Documentum, imanage WorkSite, OpenText DM, OpenText edocs or Cost Recovery 23

28 Advanced Capture Solutions Comparison GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Personal Paperless Document Manager ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements AutoStore (by NSi) Scanning & Routing P P P P P P P P P P P Folder P P P P P P P P P P P Fax (Outgoing) O 3 O 3 O 3 O 3 P P P P P Fax (Incoming) P 1 P 1 P 1 P 1 P 1 P O 2 P O P Desktop PC P P P P P P P P P P P Printer P P P P P P P P P FTP P P P P P P P P P P P Secure FTP P P P P P P P P P P HTTP P ODBC Databases P P P WebDAV P P P P P P P Exchange Public Folders P P P P P P Document File Types JPEG P P P P P P P P P P P GIF, PNG, BMP, DCX P P P P P Single-page TIFF, Multi-page TIFF P P P P P P P P P P P TIFF-F P P P P P P P P P PDF Image P P P P P P P P P P P PDF Text only P P P P P P P P P P P PDF Image + Text (searchable PDF) P P P P P P P P P P P PDF/A (Archival format) P P P P P P P P P P P PDF w/proprietary compression P P P P P RTF (Microsoft Word, WordPerfect) P P P P P P P P P P XLS (Microsoft Excel) P P P P P P P P P P XML P P P P P P 1 Can route based on sub-addressing or transaction station information (TSI). No fax server required. 2 With optional connector 3 Scan to fax server w/ RightFax optional plug-in P = Feature is supported O = Feature is supported by an option 24

29 Advanced Capture Solutions Comparison GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Personal Paperless Document Manager ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements AutoStore (by NSi) Document File Types (continued) CSV P TXT P P DBF JBIG2 PDF JPEG2000 P P P Image Processing Optical Character Recognition (OCR) P 8 P 8 P 8 P P 8 P P P P P P Image preview P P P P P P P P P P Auto-orientation P P P P 9 P P P P P P Basic image clean-up P P P P P O 1 O 1 O 1 P P Despeckle/Deskew P P P P P O 1 O 1 O 1 P P Insert, delete or rotate pages in a scan job at the MFP O 2 O 4 O 4 O 4 P P P P P P Desktop Application for Image Editing O 2 O 2 O 2 O 2 O 2 P P P P P Bates Stamp P P O 3 P P O 3 Watermark P P Connectors & Plug-ins to other Software Applications Open Text Alchemy P 7 P 7 P 7 P Domino.Doc P 7 P 7 P 7 P DocumentMall O 4 O 4 O 4 O 4 O 4 O 4 O 4 O 4 O 4 P EMC Application Xtender P 7 P 7 P 7 P EMC Captiva InputAccel P 7 P 7 P 7 P EMC Documentum P P O 4 P O 4 P Equitrac P 5 P 5 P 5 P 6 P 5 P 7 P 7 P 7 P 7 O 4 1 With optional Image Enhancement Service 2 With PPDM 3 With optional connector 4 With optional plug-in 5 Free connector from Equitrac supports single sign-on with GlobalScan NX. Ability to track GlobalScan NX scanning activity within Equitrac requires optional connector. 6 Free connector from Equitrac supports single sign-on with GlobalScan NX 7 With connector available through 3rd party 8 ABBYY FineReader 11 9 Only when using Searchable PDF Format 10 RecoStar P = Feature is supported O = Feature is supported by an option 25

30 Advanced Capture Solutions Comparison GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Personal Paperless Document Manager ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements AutoStore (by NSi) Connectors & Plug-ins to other Software Applications (continued) FACSys P 1 P 1 P 1 P FAXCOM P 1 P 1 P 1 P FaxPress P 1 P 1 P 1 P FileMagic P FileNet P P P O 4 P 1 P 1 P 1 P P Fortis P 1 P 1 P 1 P P IBM Content Manager P P P P 1 P 1 P 1 P P Interwoven P O 2 O 4 O 2 O 4 P Kofax Communication Server P 1 P 1 P 1 P LaserFiche P P P P P Lotus Notes P P P P P P P P P P P Microsoft Exchange P P P O 4 P P P P P P OpenText edocs (Hummingbird) P O 3 O 4 O 3 O 4 P OpenText EP Archive (IXOS) P OpenText Livelink P O 7 P O 7 P Oracle P 6 P 6 P 6 P P Print Audit 5 P 1 P 1 P 1 P RightFax O 5 O 5 O 5 O 5 P P O 4 O 4 Saperion P 1 P 1 P 1 P SharePoint O 4 O 4 O 4 O 4 P P O 4 P O 4 P TRIM P 1 P 1 P 1 P Windream P 1 P 1 P 1 Worldox (World Software) P 1 P 1 P 1 P Xerox DocuShare 1 With connector available through 3rd party. 2 Worksite (Worksite MP available thru 3rd party) 3 edocs R/KYV also available through 3rd party P P = Feature is supported O = Feature is supported by an option 4 With optional plug-in 5 With RightFax Plug-in, V10 supported 6 Via Quick Connect 7 With optional Ricoh plug-in 26

31 Advanced Capture Solutions Comparison GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Personal Paperless Document Manager ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements AutoStore (by NSi) Document Indexing & Workflow Setup custom scanning/routing processes P P P P P P P O 1 P P P Invoke One-button scanning processes at the MFP P P P P P P P O 1 P O 1 P Scans from Flatbed and ADF (same job) P P P P P P P Library of pre-defined scanning process templates P P P P P P Simultaneously route to multiple destinations P P P P P P P P P P P Automatic notification to recipient P P P P P P P P P Enter indexing info from MFP/device panel P P P P P P P O 3 P Basic barcode carries indexing data O 2 O 2 O 2 O 2 O 3 O 3 O 3 O P 2D Barcode support O 2 O 2 O 2 O 2 O 3 O 3 O 3 O O 2 Read-only Barcode support O 2 O 2 O 2 O 2 O 2 O 2 O 2 O P Metadata from External CSV P P P P Export Data as.xml file P P P P P P P P P P P Extract indexing data by OCR P P P P P MFPs, Scanners, Servers Single MFP solution (no separate server) P P P Server / Workstation based Solution P P P P P P P P P Up to 5 MFPs P P P P P P P P P Up to 32 MFPs P P P P P P P P Up to 100 MFPs P P P P P P P Up to 250 MFPs P P P P 4 P 4 P 4 P Up to 750 MFPs P P P P 4 P 4 P 4 P Use non-ricoh MFPs/Scanners? O 5 P 1 With optional QuickConnect 2 With optional plug-in 3 With optional Barcode recognition service 4 Requires multiple ecopy servers each supporting up to P = Feature is supported O = Feature is supported by an option 100 MFPs. 5 With optional Print Release Station 27

32 Advanced Capture Solutions Comparison GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Personal Paperless Document Manager ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements AutoStore (by NSi) MFPs, Scanners, Servers (continued) Load-balancing Support for Server O 2 P P Failover Support for Server O 2 O 2 O 2 P P Security, Authentication & Admin. Encrypted Transmission P 1 P 1 P 1 P 1 P 1 P 1 P P P P P Document Encryption P P P P P P 1 P P P P P Set PDF Document Security Permissions P P P P P P P P P Audit Trail (track all documents sent) P P P P P P P P P P Usage Tracking by User Login P P P P P P P P P LDAP Authentication P P P P P P P P P P P LDAPS (secure LDAP authentication) P P P P P P P P P P Novell edirectory P P P P P Kerberos P O 3 O 3 P 4 P P P P P P P SMTP P P P P P P P P P P P SMTPS (secure smtp) P P P P P P P P P POP3 P P P P P P P P P P Support for Single Sign-on w/other applications O 5 O 5 O 5 O 5 P P P P P P P Developer / Customization tools SDK available P P P P P P P P P P XML Tools P P P P P P P P Java Version Support P P P P P P P P P Complementary Solutions Cost Tracking/Recovery O 6 O 6 O 6 P P P P O 2 Card Access O 5 O 5 O 5 O 5 P O 2 P P P Typical Usage Environment Enterprise / Large Company P P P P P P P Departmental / Medium-sized Company P P P P P P P P P P Small Business P P P P P P P P P P P 1 SSL 128-bit 2 With optional plug-in 3 Option. Works with shared folder and WebDAV 4 No certificate support 5 Single sign-on for Equitrac requires Free Equitrac plugin. Card-based single sign-on requires optional Card Authentication Package (CAP) 6 With optional paid plug-in from Equitrac P = Feature is supported O = Feature is supported by an option 28

33 Ricoh Aficio Hardware Compatibility Advanced Capture Solutions RICOH PARTNER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Integrated Cloud Environment Personal Paperless Document Manager AutoStore (by NSi) ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements Color Multifunction Aficio GX3000S Aficio GX3000SF Aficio GX3050SFN Aficio SP C231SF/ SP C232SF Aficio MP C2030 C 2 C 2 C 2 C 2 C 2 Y Aficio MP C2050/ SPF, MP C2550/SPF C 2 C 2 C 2 C 2 C 2 Y C 2 Y Y Y Y Y Aficio MP C6000/ C7500 Y Y Y Y Y Y Ricoh Pro C550EX/C700EX Ricoh Pro C900/C900s Y Aficio MP C6501SP / MP C7501SP C 3 C 3 C 3 C 3 C 3 Y C 3 C 3 Y C 3 Y Ricoh Pro C720/C720s Aficio MP C300/C300SR/C400/C400SR Y Y Y Y Y Y Y Y Y Y Y Y Aficio MP C2051/MP C2551 Y Y Y Y Y Y Y Y Y Y Y Y Aficio MP C3001/C3001G/C3501/C3501G Y Y Y Y Y Y Y Y Y Y Y Y Aficio MP C4501/C4501G/C5501/C5501G Y Y Y Y Y Y Y Y Y Y Y Y Aficio MP C4501A/C4501AG/C5501A/C5501AG Y Y Y Y Y Y Y Y Y Y Y Y Pro C901/C901s Graphic Arts Edition Y Y Y Y Y Aficio SP C240SF / SP C242DF U U U U U U U U U U U Aficio MP C305 U U U U U Y Y U U U U U Aficio MP C3002/C3002G/C3502/C3502G U U U U U Y Y U U U U U Aficio MP C4502/C4502G/C5502/C5502G U U U U U Y Y U U U U U Aficio MP C4502A/C5502A U U U U U Y U U U U U 1 Requires Java VM Card Type F. 2 Requires Java VM Card Type I. 3 Requires Java VM Card Type M. 29

34 Ricoh Aficio Hardware Compatibility Advanced Capture Solutions RICOH PARTNER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Integrated Cloud Environment Personal Paperless Document Manager AutoStore (by NSi) ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements Color Multifunction (cont d) MP C3003 Y Y Y Y Y Y Y Y Y Y Y MP C4503 Y Y Y Y Y Y Y Y Y Y Y MP C5503 Y Y Y Y Y Y Y Y Y Y Y MP C6003 Y Y Y Y Y Y Y Y Y Y Y MP C6502 Y Y Y Y Y Y Y Y Y Y Y MP C8002 Y Y Y Y Y Y Y Y Y Y Y Black & White Multifunction Aficio MP 2500/SPF Aficio MP 2550B / MP 3350B C 2 Y Y Y Y Y Aficio MP 2550SP/SPF, MP 3350SP/SPF Y Y Y Y Y Aficio MP 4000B / MP 5000B Y Y Y Y Y Aficio MP 4000SP/SPF, MP 5000Sp/SPF Y Y Y Y Y Y Aficio MP 171/MP 171F/MP 171SPF Series C 4 C 4 C 4 C 4 C 4 Y Ricoh Pro 906EX/ 1106EX/1356EX Y Y Aficio MP 1600/spf/L, MP 2000/spf/L Aficio MP 6001/MP 7001/MP 8001/MP 9001 C 3 C 3 C 3 C 3 C 3 Y C 3 Y Y Y Y Aficio SP 3400SF / SP 3410SF Y Y Y Y Y Y Y Y Aficio MP 2851SP / MP 3351SP Y Y Y Y Y Y Y Y Y Y Y Y Aficio MP 4001G/SP, MP 5001G/SP Y Y Y Y Y Y Y Y Y Y Y Y Ricoh Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y Y Y Y Y Ricoh Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y Aficio MP 6000/MP 7000/MP 8000 Y Y Y Y Y Y Y Y Aficio MP 201F/MP 201SPF Series Y Y Y Y Y Y 1 Requires Java VM Card Type F. 2 Requires Java VM Card Type I. 3 Requires Java VM Card Type J. 4 Requires Java VM Card Type L - MUST Order the SPF Version w/hdd, Full RAM for GS NX v1.3x compatibility. 30

35 Ricoh Aficio Hardware Compatibility Advanced Capture Solutions RICOH PARTNER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Integrated Cloud Environment Personal Paperless Document Manager AutoStore (by NSi) ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements Black & White Multifunction (cont d) Aficio SP 1200SF U U U U U U U U U U U Aficio SP 5200S/SP 5210SF/SP 5210SR U U U U U Y U U U U U U Aficio MP 2852/MP 3352 Y Y Y Y Y Y Y Y Y Y Y Y Aficio MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y Y Y Y Y Y Y Y SP 4410SF U U U U U U U U U U U Aficio MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Y Y Y Y Aficio MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Y Y Y Y Aficio SP 3500SF / SP 3510SF Y Y Y Y Y Y Y Y Y Y Y Aficio MP 301SPF Y Y Y Y Y U U U U U U Wide Format Aficio SP W2470 MP W5100 Y Y Y Y Y MP W7140 FW770/FW780 Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner Aficio MP W3601 Y Y Y Y Y Y 31

36 Savin Hardware Compatibility Advanced Capture Solutions RICOH PARTNER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Integrated Cloud Environment Personal Paperless Document Manager AutoStore (by NSi) ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements Color Multifunction GX3000S GX3000SF GX3050SFN SP C231SF, SP C232SF C9020L C 2 C 2 C 2 C 2 C 2 Y C9020/SPF, C9025/SPF C 2 C 2 C 2 C 2 C 2 Y C 2 Y Y Y Y Y C6055/C7570 Y Pro C550EX/C700EX C 3 C 3 C 3 C 3 C 3 Y C 3 C 3 Y C 3 Y Pro C900/C900s C9065 / C9075 Y Y Y Y Y Y Y Y Y Y Y Y Pro C720/C720s Y Y Y Y Y Y Y Y Y Y Y Y C230/C230SR/C240/C240SR Y Y Y Y Y Y Y Y Y Y Y Y C9120/C9125 Y Y Y Y Y Y Y Y Y Y Y Y C9130/C9130G/C9135/C9135G Y Y Y Y Y Y Y Y Y Y Y Y C9145/C9145G/C9155/C9155G Y Y Y Y Y C9145A/C9145AG/C9155A/C9155AG U U U U U U U U U U U Pro C901/C901s Graphic Arts Edition Y Y Y Y Y Y SP C240SF / SP C242SF U U U U U Y U U U U U U MP C305 U U U U U Y Y U U U U U MP C3002/C3002G/C3502/C3502G U U U U U Y Y U U U U U MP C4502/C4502G/C5502/C5502G U U U U U Y U U U U U MP C4502A/C5502A U U U U U U U U U U 1 Requires Java VM Card Type F. 2 Requires Java VM Card Type I. 3 Requires Java VM Card Type M. 32

37 Savin Hardware Compatibility Advanced Capture Solutions RICOH PARTNER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Integrated Cloud Environment Personal Paperless Document Manager AutoStore (by NSi) ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements Color Multifunction (cont d) MP C3003 Y Y Y Y Y Y Y Y Y Y Y MP C4503 Y Y Y Y Y Y Y Y Y Y Y MP C5503 Y Y Y Y Y Y Y Y Y Y Y MP C6003 Y Y Y Y Y Y Y Y Y Y Y MP C6502 Y Y Y Y Y Y Y Y Y Y Y MP C8002 Y Y Y Y Y Y Y Y Y Y Y Black & White Multifunction B/9033B C 2 Y Y Y Y Y 9025SP/SPF, 9033SP/SPF Y Y Y Y Y 9040B/9050B Y Y Y Y Y 9040SP/SPF, 9050SP/SPF Y Y Y Y Y Y 917/917F/917SPF C 4 C 4 C 4 C 4 C 4 Y Pro 906EX/ 1106EX/1356EX Y Y 9016/spf/s, 9021d/dspf/ds 9060/9070/9080/9090 C 3 C 3 C 3 C 3 C 3 Y C 3 Y Y Y Y SP 3400SF / SP 3410SF Y Y Y Y Y Y Y Y 9228SP / 9233SP Y Y Y Y Y Y Y Y Y Y Y Y 9240G/SP, 9250G/SP Y Y Y Y Y Y Y Y Y Y Y Y Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y Y Y Y Y Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y /8080/8090 Y Y Y Y Y Y Y Y 920F/920SPF Y Y Y Y Y Y 1 Requires Java VM Card Type F. 2 Requires Java VM Card Type I. 3 Requires Java VM Card Type J. 4 Requires Java VM Card Type L - MUST Order the SPF Version w/hdd, Full RAM for GS NX v1.3x compatibility. 33

38 Savin Hardware Compatibility Advanced Capture Solutions RICOH PARTNER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Integrated Cloud Environment Personal Paperless Document Manager AutoStore (by NSi) ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements Black & White Multifunction (cont d) SP 5200S/SP 5210SF/SP 5210SR U U U U U Y U U U U U U MP 2852/MP 3352 Y Y Y Y Y Y Y Y Y Y Y Y MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y Y Y Y Y Y Y Y SP 4410SF U U U U U U U U U U U MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Y Y Y Y MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Y Y Y Y SP 3500SF / SP 3510SF Y Y Y Y Y Y Y Y Y Y Y MP 301SPF Y Y Y Y Y U U U U U U Wide Format 2404WDP 5100WD Y Y Y Y Y 7140WD 7700W / 7800W Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner 3406WD Y Y Y Y Y Y 34

39 Lanier Hardware Compatibility Advanced Capture Solutions RICOH PARTNER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Integrated Cloud Environment Personal Paperless Document Manager AutoStore (by NSi) ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements Color Multifunction GX3000 GX3000SF GX3050SFN SP C231SF/SP C232SF LD520CL C 2 C 2 C 2 C 2 C 2 Y LD540C/G/SPF, LD550CG/SPF C 2 C 2 C 2 C 2 C 2 Y C 2 Y Y Y Y Y LD260c/LD275c Y Y Y Y Y Y Pro C550EX/C700EX Pro C900/C900s Y LD365C / LD375C C 3 C 3 C 3 C 3 C 3 Y C 3 C 3 Y C 3 Y Pro C720/C720s LD130C/LD130CSR/LD140C/LD140CSR Y Y Y Y Y Y Y Y Y Y Y Y LD620C/LD625C Y Y Y Y Y Y Y Y Y Y Y Y LD630C/LD630CG/LD635C/LD635CG Y Y Y Y Y Y Y Y Y Y Y Y LD645C/LD645CG/LD655C/LD655CG Y Y Y Y Y Y Y Y Y Y Y Y LD645CA/LD645CAG/LD655CA/LD655CAG Y Y Y Y Y Y Y Y Y Y Y Y Pro C901/C901s Graphic Arts Edition Y Y Y Y Y SP C240SF / SP C242SF U U U U U U U U U U U MP C305 U U U U U Y Y U U U U U MP C3002/C3002G/C3502/C3502G U U U U U Y Y U U U U U MP C4502/C4502G/C5502/C5502G U U U U U Y Y U U U U U MP C4502A/C5502A U U U U U Y U U U U U 1 Requires Java VM Card Type F. 2 Requires Java VM Card Type I. 3 Requires Java VM Card Type M. 35

40 Lanier Hardware Compatibility Advanced Capture Solutions RICOH PARTNER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Integrated Cloud Environment Personal Paperless Document Manager AutoStore (by NSi) ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements Color Multifunction (cont d) MP C3003 Y Y Y Y Y Y Y Y Y Y Y MP C4503 Y Y Y Y Y Y Y Y Y Y Y MP C5503 Y Y Y Y Y Y Y Y Y Y Y MP C6003 Y Y Y Y Y Y Y Y Y Y Y MP C6502 Y Y Y Y Y Y Y Y Y Y Y MP C8002 Y Y Y Y Y Y Y Y Y Y Y Black & White Multifunction LD125 LD425B/LD433B C 2 Y Y Y Y Y LD425SP/SPF, LD433SP/SPF Y Y Y Y Y LD040B/LD050B Y Y Y Y Y LD040SP/SPF, LD050SP/SPF Y Y Y Y Y Y LD117/LD117F/LD117SPF C 4 C 4 C 4 C 4 C 4 Y Pro 906EX/ 1106EX/1356EX Y Y LD316/L, LD320d/dL LD360/LD370/LD380/LD390 C 3 C 3 C 3 C 3 C 3 Y C 3 Y Y Y Y SP 3400SF / SP 3410SF Y Y Y Y Y Y Y Y LD528SP / LD533SP Y Y Y Y Y Y Y Y Y Y Y Y LD140G/SP, LD150G/SP Y Y Y Y Y Y Y Y Y Y Y Y Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y Y Y Y Y Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y LD260/LD270/LD280 Y Y Y Y Y Y Y Y LD220F/LD220SPF Y Y Y Y Y Y 1 Requires Java VM Card Type F. 2 Requires Java VM Card Type I. 3 Requires Java VM Card Type J. 4 Requires Java VM Card Type L - MUST Order the SPF Version w/hdd, Full RAM for GS NX v1.3x compatibility. 36

41 Lanier Hardware Compatibility Advanced Capture Solutions RICOH PARTNER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. GlobalScan NX Server 750 GlobalScan NX Server 32 GlobalScan NX Server 5 GlobalScan NX Serverless Streamline NX Integrated Cloud Environment Personal Paperless Document Manager AutoStore (by NSi) ecopy ScanStation Suite ecopy ShareScan Office ecopy ShareScan Suite ecopy ShareScan Elements Black & White Multifunction (cont d) SP 5200S/SP 5210SF/SP 5210SR U U U U U Y U U U U U U MP 2852/MP 3352 Y Y Y Y Y Y Y Y Y Y Y Y MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y Y Y Y Y Y Y Y SP 4410SF U U U U U U U U U U U MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Y Y Y Y MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Y Y Y Y SP 3500SF / SP 3510SF Y Y Y Y Y Y Y Y Y Y Y MP 301SPF Y Y Y Y Y U U U U U U Wide Format LP124W LW5100 Y Y Y Y Y LW7140 LW110 / LW111 Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner LW426 Y Y Y Y Y Y 37

42 Workflow Solutions Contents Device Enterprise Pro... Office... Embedded... Enterprise Pro Connector Option... USB Device Manager NX Lite Device Manager NX Pro Device Manager NX Enterprise Printer Driver Packager NX Web Based Driver Installer (WBDI) Print Security Common Access Card/Personal Identity Verification Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwriteSecurity System (DOSS) Removable Hard Drive (RHD) Document Management DocumentMall Account Configurations Account Features Account Options Scanning Options and Guidelines Communication Solutions RICOH Smart Presenter with RICOH Conference Center Device Management Solutions Comparison Print Security Solutions Comparison Hardware/Workflow Solutions Compatibility shaded rows indicate partner solution 38

43 @Remote TM Enterprise Pro Automated, Scalable Device Enterprise Pro provides centralized monitoring and device management for your customer s entire network of Multifunction products and laser printers. This server-based solution gives I.T. support personnel the information and control they need to maximize uptime and lower support costs. Connector option expands services to include: web-based fleet reporting incl. the new Green report, toner and service alerts, automated meter submission, and remote firmware upgrades. Networked MFPs & Implementing this Solution Installs on a Windows server Fast auto-discovery of networked devices and desktop printers connected to a local PC Devices can be grouped for easier administration (manual or automated) Batch configuration for devices Supports Hostnames and real-time SNMP Trap Monitoring & Management by IT Personnel Server Enterprise Connector Option Enterprise Pro provides centralized monitoring and management of networked output devices. Connector option lets administrators monitor aggregated fleet data reports and automate service tasks Who Should Enterprise Pro IT managers in enterprise environments looking for locally installed server-based software for centralized monitoring and management of networked MFPs and printers Benefits Automated administrative tasks reduce workload on IT departments, lowering maintenance and support costs 1 Elimination of time, errors and costs associated with manual meter collection & reporting 1 Access to the information needed for fleet management and cost containment 1 Connector delivers access to detailed reports and lets you automate service tasks to streamline business processes Enterprise Pro Remotely collect detailed page counters from each Ricoh device incl. total color, duplex, individual account counters, etc. (collect total print meter for other manufacturer s devices) Package print drivers to enable users to easily download Receive real-time device status including paper, toner, memory levels, configuration and early warnings such as Low Toner, Almost out of Paper Alerts can be automatically ed to support personnel Mapping function lets you manage devices visually based on their location on a floor plan with color indicating the device s status Connector Option 1 Access a secure web-based portal to monitor aggregated fleet data reports and automate service tasks Visual reports include: Fleet population, Green reports, utilization, trending, an environmental report, and other reports and options for drill-down analysis and data export Automatic notifications to service provider upon critical service events 2 Auto low-toner alerts and supplies fulfillment by service organization 2 Setup automatic collection of device meters and submission to service providers at a pre-defined schedule Perform remote firmware updating Major Applications Automation of in-house device management for IT departments Process improvements for meter collection and reporting 1 Requires Connector option (which provides additional service options 2 Availability subject to service provider - check with service provider for details 39

44 @Remote TM Office Intelligent Remote Management System Office, your customer can monitor device usage and reduce Office utilizes a single, thin-server type hardware appliance to collect device data, receive and report service and toner alerts, and enable remote firmware upgrades. In Remote s secure, web-based reporting portal transforms captured data into valuable reports on population, usage and new Green reporting capabilities. Implementing this Solution Setup and installation requires no IT personnel resources Auto-discovery of network devices Networked MFPs & Office Appliance A Remote Communication Gate is connected to the network Linux-based appliance (2.2 lbs. or less) Protocols: TCP/IP, SNMP v1/v2/v3, HTTPS, SOAP, SMTP, DHCP Web access to Fleet Office delivers remote device management, monitoring, collection of print meters, plus access to fleet management reports Who Should Office Anyone looking to eliminate manual meter reads or monitor select environmental aspects of print activity IT Managers seeking to understand what output devices are on the network, optimize these assets and control where and how printer supplies are being consumed Anyone wanting to optimize efficiency and reduce printing expenses Benefits Increased up-time and the ability to match device location to work load Automatic, accurate, timely meter reads and billing Eliminates need for manual meter collection saving hours of labor Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website using a web browser Ability to optimize for efficiency and cost reduction Office Office appliance automatically transmits encrypted device usage data (including meter data) to the hosting facility Usage data for the fleet is automatically aggregated by service and made available, through a secure web portal, as Fleet Utilization reporting Reporting includes: Fleet Population, Utilization, Trending and new Green reporting collects Print, Copy, and Fax output usage data for Ricoh devices, and collects total print meter for legacy and third-party devices Toner alerts and service alerts are sent in real time Device firmware may be upgraded on a scheduled basis Out of the box, each Remote Communications Gate A appliance monitors up to 500 network devices and manages up to 100 Ricoh devices, standard. Optional memory and storage upgrades expand monitoring capabilities from 500 to 1,500 network devices and management capabilities from 100 to 1,000 Ricoh devices. Transmit data to service via HTTPS secure communication or ISO Common Criteria Information Technology Security Certification Demo Data Sites: User name: sample Password: password Major Applications Any organization looking to eliminate manual meter reads and/or establish a DRM (Device Relationship Management) solution Targeted to installations with 5 or more networked Multifunctionals and printers 40

45 TM Family Embedded The Ricoh Intelligent Remote Management System eliminates manual collection and reporting of usage data from Ricoh MFPs and printers for companies with cost-per-copy leases. And is built-in, it automatically communicates its own meter data and reports it directly to your service provider, freeing up your time for other Enterprise Pro Connector Option In addition Enterprise Pro s on-site management features, the Enterprise Pro Connector provides automated meter submission, access to web based fleet reports including Green reports, automation of critical service event and toner alert notification to the service provider. In addition, the Connector makes it possible for the service provider to schedule and update firmware in individual or multiple Ricoh devices in a single cloud application is available when Connector option is installed. With 24/7 access to Ricoh-made device population utilization and trend data and environmental reports, you can leverage your network infrastructure to provide a suite of services for unprecedented control over fleetrelated management USB is a tool we use to automate printer assessments and give you actionable data that can make a difference for your business. 41

46 Device Manager NX Lite Printer Monitoring & Management Software Device Manager NX Lite Device Manager NX Lite provides timely data and the ability to efficiently monitor and manage networked printing devices. Real-time device status monitoring keeps administrators informed about toner, paper levels and other basic device functions and additional data is collected for Ricoh devices. This gives the administrator a more extensive view of the fleet, and the software is designed to take full advantage of the services-led platform devices. Implementing this Solution Installs on a PC Network devices can be discovered and grouped by the software Printing devices can be grouped logically for example by department or workgroup Device conditions are detected using a highly optimized method of polling Major Applications Device Manager NX Lite has a straight-forward, logical user interface. Visual icons provide an at-a-glance dashboard showing the status for each networked device. Who Should Use Device Manager NX Lite IT Managers seeking to simplify the monitoring and management of their device fleet Benefits Optimize the support of printing at your company and reduce printer related support calls Automated device management plus advanced productivity features for next generation services-led platform Ricoh devices Lower device administration time investment Administrators can export settings from one services-led platform device, create a template, then distribute that template to easily Clone multiple devices of the same model in a single scheduled task Batch Configuration saves you time and lets you work with multiple Ricoh devices at once, which is convenient for performing a fleet refresh Ideal for small to medium sized businesses with up to 250 printing devices General purpose device monitoring and management utility Suitable for virtually any market or application This solution available for FREE Download Using Device Manager NX Lite Supports up to 250 devices Collects a standard set of data for most manufacturers devices, along with the total print meter Monitor toner, paper levels, and other basic device status Collects additional detailed meter data for Ricoh devices, including copy, scan, print and fax usage even distinguish between color and black & white and measure output by settings like duplex or 11 x 17 When used with Ricoh s services-led platform devices, Device Cloning lets you export select settings from 1 MFP to create a template, then Clone that template to configure the same model MFPs effortlessly Group list lets you quickly navigate to a specific device and display its properties Custom filters can be set-up to quickly identify devices Detects Ricoh embedded applications 42

47 Device Manager NX Pro Printer Monitoring & Management Device Manager NX Pro Device Manager NX Pro provides real-time device monitoring and management tools for mid- to large-size printer fleets. This powerful single-server solution can operate across multiple IP segments to give you a wide set of data from your entire fleet, regardless of device manufacturer. Remote management tools and batch configuration capabilities help IT managers centrally manage printing devices. Implementing this Solution Single server solution Address book editing via batch operation; monitors registered devices to maintain user info Network devices are automatically discovered and grouped by the software Major Applications Centralized Device Management for mid- to large-size printer fleets Complementary Products Printer Driver Packager NX The map view in Device Manager NX Pro lets you access your fleet and see all devices in error at-a-glance. Who Should Use Device Manager NX Pro IT Managers of mid- to large-size organizations (up to 5,000 print devices) seeking to simplify and unify monitoring and management of their device fleet from a central location Benefits Lower your device administration time Get accurate data for your entire fleet, regardless of manufacturer Improve response time and reduce printer related support calls Automated service alerts enable quicker response times Using Device Manager NX Pro Remote administration/configuration of devices can be done anywhere using a web browser Collect detailed meter data, even distinguishing between color vs. black & white counters, for Ricoh and other manufacturers devices -- including local USB-connected devices* Pre-formatted reports provide data for the entire fleet and eliminate the need to manually combine regional reports Batch configuration saves time in the event of a fleet refresh The Audit function identifies features that have been changed at the device Early warnings about paper and toner levels help you proactively manage consumables Remotely install, manage and detect Ricoh embedded applications on your print devices Export settings from one device and clone those settings to similar devices Device mapping shows printers and MFPs on a floor plan with color icons to indicate status Ecology reports show fleet usage data from an environmental point of view Custom filters and group lists permit quick navigation to a specific device and its properties *Utilizing technology from FM Audit 43

48 Device Manager NX Enterprise Printer Monitoring & Management Device Manager NX Enterprise Device Manager NX Enterprise provides real-time device monitoring and management tools for customers with large, distributed printer fleets. In multi-server deployments, this powerful solution gives a wide set of data from your entire fleet, regardless of device location or manufacturer. Remote management tools and batch configuration capabilities help IT managers centrally manage printing devices. Implementing this Solution Supports multiple servers reporting into a central core server, even if servers are located in different geographic regions Address book editing via batch operation; monitors registered devices to maintain user info Network devices are automatically discovered and grouped by the software Supports authentication against external LDAP or Kerberos databases Remotely access advanced Service Program settings Major Applications Centralized Device Management for very large print fleets or multi-server organizations The dashboard view in Device Manager NX Enterprise shows the real-time status of the fleet, with data presented in easy-to-read graphical views. Who Should Use Device Manager NX Enterprise IT Managers looking for central device management for printer fleets spread across multiple servers or geographic regions, or organizations with very large numbers of print devices Complementary Products Printer Driver Packager NX, DataOverwriteSecurity System (DOSS) Benefits Lower your device administration time Get accurate data for your entire fleet, regardless of manufacturer Improve response time and reduce printer related support calls Automated service alerts enable quicker response times Using Device Manager NX Enterprise Remote administration/configuration of devices can be done anywhere using a web browser Collect detailed meter data, even distinguishing between color vs. black & white counters, for Ricoh and other manufacturers devices -- including local USB-connected devices* Pre-formatted reports provide data for the entire fleet and eliminate the need to manually combine regional reports Batch configuration saves time in the event of a fleet refresh The Audit function identifies features that have been changed at the device Early warnings about paper and toner levels help you proactively manage consumables Remotely install, manage and detect Ricoh embedded applications on your print devices Export settings from one device and clone those settings to similar devices Device mapping shows printers and MFPs on a floor plan with color icons to indicate status Ecology reports show fleet usage data from an environmental point of view Dashboards present real-time data graphically Monitor DataOverwriteSecurity Solution (DOSS) settings from a central location Custom filters and group lists permit quick navigation to a specific device and its properties *Utilizing technology from FM Audit 44

49 Printer Driver Packager NX Ricoh Driver Management Software Printer Driver Packager NX is a utility that provides customization and packaging for Ricoh Printer Drivers. With this tool IT managers can configure print drivers, including user restrictions and pre-determined print settings, to help reduce print costs. Multiple drivers can be packaged together for installation, saving employees time. Implementing this Solution Free downloadable tool Installs on a Windows system Major Applications Streamline processes for IT support personnel Reduce printing costs and support print policies Complementary Products Device Manager NX, Universal Print Driver This solution available for FREE Download From the Device View within Printer Driver Packager NX, you can manage devices and create installer packages. Who Should Use Printer Driver Packager NX IT Managers seeking to make available packaged print drivers with pre-configured settings Organizations looking to reduce printing costs using economical device settings Benefits Control user print settings to help reduce print costs Batch configuration speeds process for IT managers Reduces installation time for employees Using Printer Driver Packager NX Customize printer drivers, modify default values and lock or hide certain settings Pre-set printer icons, print port settings and user accounts Set pop-up dialogues to display when a user submits a job, e.g. require authentication, user ID, or a billing code to be entered before printing Gather multiple driver packages into one installer package so end users can install the drivers in a single operation Create packages for deleting printers (for a cleaner process) 45

50 Web Based Driver Installer (WBDI) Self-serve, Intelligent Print Driver Solution The Web Based Driver Installer (WBDI) lets users successfully select and install the print drivers they need without IT assistance, using a standard web browser. Implementing this Solution Administrator Web Server Designed to support large printer installations, with a large user base Runs on any web server that supports PHP Operating systems compatibility (Windows, Mac, Linux) Supports direct IP printing initiatives User accesses WBDI website to locate desired device and install driver Multifunctional Product (MFP) Laser Printer Web-based solution allows administrators to establish a self-service access point for printer driver installation. Users access the WBDI site via the company intranet to install or update the drivers they need to print. Who Should Use Web Based Driver Installer Ideal for organizations looking for an automated way to deploy print drivers to users without their needing extra support Benefits Takes less time for users to connect to a device and print Reduces IT staff support time and costs Pre-configured settings (i.e. B&W, duplex) lower output costs and environmental impact Eliminates the need for expensive print servers and removes this potential point of failure Reduces network traffic associated with printing via print servers Using Web Based Driver Installer With just a few clicks, users can setup themselves to print to a device Users can search for a device or select by: printer name, printing features, location (such as city, building, or floor) or IP address WBDI s user interface is intuitive, flexible and intelligent User s operating system is detected so only drivers that are compatible (for example: Windows, Mac, or Linux) are presented User s IP subnet is automatically detected so only those devices nearby are displayed by default Printer capabilities such as color, black & white, stapling, hole-punch, fax, or duplex printing are visible at-a-glance using easily recognizable icons Drivers install automatically without needing administrative privileges The ability to Uninstall is automatically setup Accommodates all printer and MFP manufacturers, printer models, drivers and languages Customize aspects of the WBDI interface to adhere to company branding or integrate with existing styles The Packager Tool automates the deployment of drivers in the event of a large-scale computer or fleet refresh Documentation and pre-set templates to enforce printer configurations can be distributed along with drivers Major Applications Organizations looking to make print drivers available to their users without additional support time IT departments deploying large numbers of new printers and/or computers 46

51 Common Access Card/Personal Identity Verification Authentication Solution U.S. Government Card Authentication for Networked MFPs The Common Access Card (CAC) / Personal Identity Verification (PIV) Authentication Solution provides a vital layer of security to effectively thwart illicit access, retrieval, capture or copying of sensitive documents and data using digital Multifunction Products (MFPs). MFP with Card Reader Who Should Use the CAC/PIV Authentication Solution Enter the authentication PIN, then press [OK]. Prevents unauthorized access to networked MFPs utilizing the U.S. Government CAC/PIV smart cards U.S. Government locations who wish to use the CAC/PIV cards to securely authenticate and use Multifunction Products (MFPs) on the network by active duty military personnel, selected reservists, civilian employees and eligible contractors Benefits Scan-to- feature offers scan with digital signature and encryption through Secure/Multipurpose Internet Mail Extension (S/MIME) Provides strong user authentication for securing information assets Addresses mandates to standardize on a secure, reliable form of identification Meets requirements of the Homeland Security Presidential Directive 12 (HSPD-12) Guards against security breaches without disrupting normal authorized document workflows Personnel can use the same CAC/PIV Cards, used to access physical buildings, rooms and computer resources, to access network Multifunction Products (MFPs) Establishes MFP security and accountability practices tied to the identity of individual users Provides FIPS certified scan-to- Using the CAC/PIV Authentication Solution Easy to use turn-key solution Holders of a valid CAC/PIV card can perform copy, scan, fax, and/or document server functions Card is inserted into reader connected to MFP and pin is entered Upon successful authentication the device is unlocked for use Scanning can be restricted to prevent anonymous scan-to functions Cancel Authentication PIN PIN Entry OK Authentication Unlock for Use Clear Card Server CAC/PIV Implementing this Solution Utilizes a Public Key Infrastructure (PKI) Security Certificate to verify cardholder s identity Access to a device s functions can be controlled under CAC/PIV authentication, for example to the scan-to- function can be limited only to certain areas FIPS Level 1 certification for scan-to- applications. A U.S. government computer security standard, FIPS 140-2, issued by the National Institute of Standards and Technology (NIST), is used to accredit cryptographic modules that include both hardware and software components. Solution requires CAC/PIV compatible MFP(s) with print/scan kit, USB host interface and Java VM card options Customer-supplied items include: U.S.Government security certificates, Common Access or Personal Identity Verification Card, Common Access Card Server and Smart Card Reader (tested Smart Card readers include: SCM Microsystems: SCR331, CSR3310; OMNIKEY: CardMan 3121) Major Applications U.S. Government Department of Defense and Civilian Agency organizations seeking compliance with HSPD-12 Complementary Products Removable Hard Drive (RHD), DataOverwriteSecurity System (DOSS) 47

52 Card Authentication Package Card-based User Authentication and Permissions Management The Card Authentication Package improves security while making it easier and faster for users to authenticate and access networked Multifunction Products (MFPs). Issued cards can manage user privileges, such as restricting the use of color, regulate scanning and provide users with secure printing of confidential documents. Implementing this Solution Solution is MFP software and requires a card reader for each machine You do not have the privileges to use this function Auto Select ull olo l c te S le l o cl Based on user's credentials, certain MFP features may be regulated Utilizes existing Windows network log-in infrastructure Basic, Active Directory, LDAP, Kerberos, and NTLM authentication supported Wide range of proximity cards supported including: HID, HID iclass, CASI-Rusco, Mifare and NxtWtch Card Authentication Card Authentication Server Windows Server LDAP Server Web-based administration makes it easy to set user privileges including creating user Groups Administrators can access job logs by user (using Web SmartDeviceMonitor) The Card Authentication Package provides authentication without entering a username/password at the MFP front panel and allows administrators to control access to features Who Should Use the Card Authentication Package Organizations seeking card-based MFP access control to eliminate unauthorized usage Benefits Reduces output costs, for example by restricting the use of color only to authorized card holders Improves security and workflow efficiency with scanning processes (when used with GlobalScan NX) Protects confidential documents using card access to release documents for printing when sent to shared MFPs (when used with Enhanced Locked Print NX) Establishes accountability through cost tracking tied to the identity of individual users (when used with SmartDeviceMonitor Accounting) Using the Card Authentication Package Simple card validation (compares card information with registered users) Users can authenticate at an MFP using the same card issued to access buildings (such as an employee ID badge), so users don t have to remember an additional login and password Once authenticated, holders of a valid card can perform copy, scan, fax, and/or use document server functions according to their assigned permissions Document release by card authentication solves the problem of documents being taken by mistake by other users printing to the same central machine (when used with Enhanced Locked Print NX) Installations with greater than 500 users require the Card Authentication Package Enterprise Server software Major Applications Security of information assets Reduce everyday operating costs Improved business processes and user efficiency Complementary Products Enhanced Locked Print NX, GlobalScan NX, SmartDeviceMonitor Accounting Option 48

53 Enhanced Locked Print NX Secure Printing to Shared Devices and FlexRelease Enhanced Locked Print NX lets you capture all the benefits of shared, centralized MFPs without compromising document security. Users store, release and manage confidential documents with the security of user ID and password authorization. Because Enhanced Locked Print NX is built-in, with no extra hardware or software to deal with, it s a fast and simple solution for protecting your organization s confidential and proprietary data. Initiates print job Implementing this Solution Enhanced Locked Print NX is installed to the Multifunction device either via embedded firmware (SD Card) or remotely via Web Interface Configure Enhanced Locked Print NX through a simple Configurator Tool User FlexRelease Server Release prints securely from any enabled MFP Enhanced Locked Print NX FlexRelease Server is installed to a PC and is required for flex release on more than 5 devices Major Applications General business Schools Card Authentication Package Financial services Enhanced Locked Print NX works with the Card Authentication Package and FlexRelease Server option to let users swipe their card, select their print jobs and output their documents from any MFP. Who Should Use Enhanced Locked Print NX Organizations seeking a card-based solution for quickly accessing and releasing confidential documents for print at any output device Organizations looking to reduce costs by eliminating abandoned print jobs that are never picked up by the user. Organizations seeking document security in a shared printing environment Government Healthcare Law firms Complementary Products Card Authentication Package Benefits Lets you reduce operating costs using a centralized printing strategy, without having to sacrifice security Users can safely send documents to printers where they are securely held until released by the authorized user - protecting information confidentiality Documents stored at the printer are encrypted (information cannot be compromised even if the hard drive is stolen) Jobs stored on the printing device are retained even when the device is powered off Using Enhanced Locked Print NX By default, all user printing jobs are secured - there is no need to designate Locked Print when printing from the PC After arriving at the shared Multifunction printing device, the user can quickly sign-on to use the machine by card reader (requires Card Authentication Package) Users can retrieve their print jobs from up to 5 ELP-NX enabled devices* (requires ELP-NX FlexRelease Server option for flex release on more than 5 devices) The user s stored print jobs are displayed on the MFP s touch screen display Jobs printed in error can be deleted by the user at the MFP panel before being printed - saving costs by reducing unnecessary output *Heavy walk-up usage may impact performance of serverless FlexRelease. It is recommended to add FlexRelease Server for these types of environments (e.g. schools, libraries, etc.) 49

54 DataOverwriteSecurity System (DOSS) MFP Hard Disk Data Overwrite Solution The DataOverwriteSecurity System (DOSS) overwrites data that is temporarily stored on the hard drive of digital Multifunctional Products by writing over the latent image with random sequences of 1 s and 0 s. This process makes any effort to access and reconstruct residual image data virtually impossible. Hard disk Implementing this Solution An SD Card is installed within the device (internally), by an authorized technician automatically enabling the overwrite function This solution can operate in conjunction with the Removable Hard Drive System (RHD), providing a multilayered approach to securing sensitive documents Complementary Products Digital MFP Removable Hard Drive (RHD) System DOSS Firmware Overwrite Process (3 Pass) The DataOverwriteSecurity System reduces risk of information theft by performing a three-pass overwrite to data written to the MFP s hard drive Who Should Use DataOverwriteSecurity System Any organization using digital Multifunctional Products to process secure or confidential information Benefits to Users Simple, reliable, low-cost option to protect confidential information Can be cost-effectively deployed on fleets of MFP systems ISO Common Criteria Certified Conforms to National Security Agency (NSA) recommended methods for managing classified information Solution assists for compliance with Health Insurance Portability and Accountability Act (HIPAA), Gramm-Leach-Bliley Act (GLBA) for Financial Privacy, Family Education Rights Privacy Act (FERPA) for student privacy, and Defense Security System (DSS) requirements Using DataOverwriteSecurity System The Data Overwrite process operates automatically to destroy latent images on the hard drive, no user intervention is needed A simple display panel icon provides visual feedback regarding the overwrite status (completed or in-process) Supports overwriting of not only scanned data, but if necessary, all files and settings stored within the MFP (a necessary security measure when relocating or disposing of a machine) 50

55 Removable Hard Drive (RHD) MFP Hard Disk Removal Solution When confidential documents are copied or printed on digital systems, images of that information will remain on the hard drive. The Removable Hard Drive (RHD) option solves this information security dilemma ensuring information can be controlled at all times by allowing the end-user to remove the system s hard drive and place it in a vault or safe. Implementing this Solution The Removable Hard Drive is placed in an accessible area for easy authorized removal and storage Kit includes: removable hard drive, cables, mounting brackets, security keys, labels and end user instructions This solution can operate in conjunction with the DataOverwriteSecurity System (DOSS), providing a multilayered approach to securing sensitive documents Additional Removable Hard Drive Removable Hard Drive System can accommodate up to two Removable Hard Drives one for classified and one for unclassified documents The Removable Hard Drive option allows the hard drive to be removed and stored to prevent unauthorized access Major Applications Who Should Use the Removable Hard Drive (RHD) Ideal solution for government, military and other office environments with small to medium workgroups using digital Multifunctional Products to process secure or confidential information Benefits to Users Maximizes security by allowing the physical separation of data from the input/output device, preventing access to remnant data Solution assists for compliance with Health Insurance Portability and Accountability Act (HIPPA), Gramm-Leach-Bliley Act (GLBA) for Financial Privacy, Family Education Rights Privacy Act (FERPA) and Defense Security System (DSS) requirements Using the Removable Hard Drive (RHD) Drives are secured in place by using a provided key lock system allowing for authorized removal and quick and easy storage A number labeling system ensures the Removable Hard Drive is easy to identify while in storage or when being replaced in the system A cushioned static-free case protects the Removable Hard Drive while in transit Removable Hard Drives work seamlessly with all Multifunctional system features including copying, scanning, printing and fax features Government and military Financial Pharmaceutical General office High-tech Laboratories Law firms Accounting Medical/hospitals Complementary Products DataOverwriteSecurity System (DOSS) 51

56 DocumentMall TM Ricoh s Document Management Service DocumentMall is Ricoh s Software as a Service (SaaS) document storage and management solution in the cloud that gives organizations the ability to store, retrieve, manage and share electronic files and scanned paper documents using the Internet. Implementing this Solution Software as a Service - no hardware to buy or servers to maintain Sold as an account subscription package (based on storage, users and functionality required with user and storage upgrades options) PC Upload electronic files Account Remote workers Developed on the EMC Documentum Platform Retrieve People on site Hosted and managed at an SSAE 16 Type II data center Business documents Scan / Index / Upload Authorized 3rd parties Mobile Workers DocumentMall TM provides a secure document repository accessible from anywhere, at any time using a web browser Who Should Use DocumentMall Small to medium size businesses that require a simple, secure storage and sharing solution Organizations that need external document access without changes to security policies Companies addressing business process improvement, compliance and archiving Departments managing volumes of invoices, POs, contracts, claims and other documents Organizations concerned about disaster protection of business critical information and business continuity Benefits Eliminate the time and expense to find, copy, package and ship documents overnight Provide immediate access to accurate and consistent information through a centralized distribution point Improve security and regulatory compliance by controlling and tracking access to documents Share and comment on files over the Internet - speed up decisions, reduce overnight shipping Improve disaster readiness and business continuity through highly secure off-site storage and remote access to business critical information Using DocumentMall Access documents by logging into your secure DocumentMall account from a variety of web-enabled devices and applications (PC, mobile device, MFP) Documents and files stored on DocumentMall can be accessed by anyone you authorize, including customers, vendors and work-group teams Multiple options for uploading documents range from dragging and dropping documents from the desktop to automated solutions supporting volume upload of scanned documents Multiple search options including full text, file name and customizable index fields files from DocumentMall to others or send links to download (no attachments) Formalize the routing of documents for review and approval with DocumentMall Workflow Integration with MFPs via DocumentMall Browser firmware for secure and direct scanning to DocumentMall over the internet. Integrates with a variety of 3rd party document capture software Scanner and Internet Fax compatibility Apps for iphone, ipad and Android devices Major Applications Paper intensive, regulated industries Departmental workgroups Document Archiving store and retrieve paper documents Document Management organize documents by type, use indexing and full text search Document Distribution simple, secure way to share documents using the Internet Document Collaboration work on documents together, mark-up and edit versions Complementary Products GlobalScan NX, ecopy, NSi AutoStore, PPDM and other document capture software This solution available for FREE Trial 52

57 DocumentMall TM DocumentMall Account Configurations The DocumentMall Basic Account Customers subscribe to the DocumentMall service and receive an online account. The standard DocumentMall configuration includes 5 users and 15 GB of storage for 1 year. (See Features / Options for complete functionality). Additional storage and user packages can be added to an account to accommodate the needs of businesses large and small (See the account configuration chart for available storage and user upgrades). Account Configuration Chart DocumentMall Package Product ID # of Users Included # of GB Included Term (Years) DocumentMall Basic Account MIU-PS User & Storage Upgrade Packages 5 User Add-on MIU-PS User Add-on MIU-PS User Add-on MIU-PS User Add-on MIU-PS User Add-on MIU-PS User Add-on MIU-PS GB Add-on MIU-PS GB Add-on MIU-PS GB Add-on MIU-PS GB Add-on MIU-PS GB Add-on MIU-PS What about longer term subscriptions? Multiple account packages can be combined to extend the term of the service / account beyond 1 year. Any additional users and storage packages must be added for each year the account is extended. 53

58 DocumentMall TM DocumentMall Account Features A DocumentMall account includes the following features: Standard Account Features Importing Documents Secure Scanning Library Services Searching Auditing Support Drag and Drop documents and folders from the desktop Import and index multiple documents using Express Import Direct scan with automatic OCR and PDF conversion from Ricoh MFPs with DocumentMall Browser Firmware Check out /Check in documents for editing and automatic versioning Search on text contained in a document (Full Text Search) Search on index attributes to narrow results (Advanced Search) View detailed reports showing who has accessed documents and what actions were taken (Audit Trail) Run detailed reports on an account to show a history (Audit Reports / Administrative feature) Out: Utilize built-in feature to distribute documents as attachments or as a links that require recipient to enter DocumentMall username and password to access the document Direct Link: Send a link to a document with embedded login credentials. Direct Link gives recipients access to the document and no other information In: Send documents to specific cabinet and folder destination using syntax Subscriptions / Notification Export Online Viewer Barcode Administrative Tools Subscriptions provide fast access to frequently used folders and documents The Notification feature sends alerts to your when subscribed content is updated Download and save a copy of documents locally without having to open or checkout documents View documents without having the native application Add markups and annotations without altering the original document Create Barcode coversheets to automate scanning and indexing of moderate volumes of documents to DocumentMall from Ricoh MFPs Manage users and groups Defines security and access levels Create document templates to ensure uniform and consistent indexing Standard Add-ons: These free apps and plug-ins provide additional ways to connect to DocumentMall and are available for download on the DocumentMall Customer Resource Site Replicator Microsoft Office Plug-in Folder mapping and high volume transfers of documents between DocumentMall, local PC & network drives Access DocumentMall from Microsoft Office Applications: Word, PowerPoint and Excel. Requires MS Office 2003 and above PPDM Plug-in Upload documents to DocumentMall from PPDM. Drag and drop documents on to the Send To bar (DocumentMall icon). Specify folder locations, permissions and enter index values prior to upload Mobile Apps MFP Browser Firmware* Access DocumentMall from Apple iphone and ipad devices and Android phones Establishes a secure 2-way connection to DocumentMall from the MFP for scanning to and printing PDF documents * Firmware is installed by technician installation charges may apply 54

59 DocumentMall TM DocumentMall Account Options Additional Options & Services The following options are available for an additional cost. Upload Agent Integrate with 3rd Party capture and indexing software to transfer large volumes of documents and index metadata. Branding Add a company logo to the DocumentMall login page & application user interface. Basic Workflow Define a series of steps and process owners for automatic document routing. Export Service Ricoh can provide a copy of documents as well as index data stored in DocumentMall delivered on a USB hard-drive.. Retention Policy Services Define and implement automated processes for reviewing, maintaining & destroying documents. IP Filtering Limit access to DocumentMall based on IP address. 55

60 DocumentMall TM Scanning Options and Guidelines DocumentMall supports a wide range of scanning options ranging from simple solutions for individual documents to batch processing and complex routing and approval utilizing 3rd party products. The table below provides guidelines on recommended scanning options, based on document volumes and business processes. Multifunctional Products (MFPs) Direct scanning to DocumentMall using DocumentMall MFP Browser. Scan to feature sends documents to a specific account, cabinet and folder. Refer to published DocumentMall syntax. Scan to Network and use Replicator to upload. Scanners Requires DocumentMall s optional Upload Agent and capture software to scan images into DocumentMall with indexing information for quick search and retrieval of these documents. DocumentMall Upload Agent Provides high-volume input and automates the process of getting scanned documents into DocumentMall for storage and retrieval using advanced search. Used in conjunction with a scanner or MFP and document capture software, the Upload Agent provides reliable and secure transmission of large batches of scanned documents and XML metadata to a DocumentMall account and provides upload process monitoring and management. Compatible capture software products include Ricoh GlobalScan NX, NSi Auto Store, Kofax and more. Daily Volume and Processing Requirements Use the following guidelines to help select the appropriate scanning option(s) based on daily document volumes and business processes. Scanning Job Requirements # of Docs. Per Day Indexing Recommended Scanning Options Uploading individual documents (e.g. correspondence) 1-25 No Uploading individual documents (e.g. FedEx receipts) 1-25 Yes Batch processing of documents Batch Process Approval / validation prior to upload Yes* (e.g. Shipping department documents) Daily high volume processing with or without validation Initial File Room Conversion 100+ Yes* (e.g. Logistics company shipment documents) MFP + DocumentMall Browser 1 MFP scan to 2 Internet Fax 2 MFP + DocumentMall Browser + Barcode 3 Internet Fax + Barcode 2 MFP + DocumentMall Browser + Barcode 3 MFP or Scanner + Upload Agent + Capture Software 4 MFP or Scanner + Upload Agent + Capture Software 4 Ricoh professional services and/or DocumentMall-authorized scanning service provider 5 * Indexing of documents is recommended. Professional Services for data and workflow analysis are recommended. 1 Users can enter a document name or utilize the auto-naming feature of the MFP. 2 Utilizes to send documents to a specific account, cabinet and folder. Refer to DocumentMall published syntax. 3 Index information is entered in DocumentMall via Barcode feature producing printed coversheet that is placed in front of the document for scanning. 4 Indexing is part of capture software functionality. Capture software must integrate with DocumentMall. 5 3rd party provides scanning services and upload to DocumentMall account. DocumentMall APIs (Application Programming Interfaces) DocumentMall APIs provide qualified developers with access to our document management functionality for the development of customized solutions and integrations. Customized solutions include DocumentMall Express Beta, a streamlined user interface that can be used with existing DocumentMall accounts. Express lets you filter through long lists of folders and documents to quickly find the information you need. You can still upload and search for documents, create folders as well as rename, delete, and more. 56

61 RICOH Smart Presenter with RICOH Conference Center Server Paperless Meeting Solution RICOH Smart Presenter lets both presenters and participants use their Apple and Windows devices to share information during a meeting. RICOH Smart Presenter app links with Ricoh wireless projectors for participants without a device. The RICOH Conference Center server software extends the capabilities of Ricoh Smart Presenter by supporting larger meetings and providing enhanced security options. RICOH Smart Presenter Implementing this Solution RICOH Smart Presenter App Apple ipad 2 or newer (includes ipad mini), iphone 5s/5c/5/4s, ipod Touch 5G Wireless LAN (Wi-Fi) All participants must use the same version of the RICOH Smart Presenter app RICOH Conference Automatic conversion to PDF Wireless LAN Presenter Ricoh Wireless Projector RICOH Conference Center (server option) PGAT compatible computer 1.4 GHz or faster x64 processor 4 GB or more of memory Windows Server 2008 R2 SP1 or later, Windows Server 2012 Meeting Owner PC Laptop/PC Participant Participant ipad tablets RICOH Smart Presenter with RICOH Conference Center lets you conduct frequent presentations and training, using synchronized ipad tablets Who Should Use RICOH Smart Presenter with RICOH Conference Center Organizations/Presenters looking to leverage their ipad tablets for a modern, mobile option for presenting and receiving information Organizations/Presenters looking to eliminate the time and cost of preparing hardcopy handouts and address security concerns when presenting confidential information Benefits Scalable solution that can grow with you as your organization s needs change Allows you to change meeting content up to the last minute Eliminates the need to print handouts, which means there is no risk of sensitive data leaving the meeting On-site solution keeps confidential information inside the firewall Reduces paper consumption and waste Improves security and control of confidential information Reduces time and cost of printing, distributing and collecting documents Using RICOH Smart Presenter with RICOH Conference Center Use the RICOH Conference Center to schedule and manage meetings from a web browser on your PC Set meeting name, date, password and document settings then upload your presentation Document settings let you hide meetings or prevent content from being downloaded Uploaded documents and presentations are automatically converted to PDF files You can annotate presentations with notes, which can be shared with meeting participants or kept private Intuitive controls like pinch and zoom make it easy to view even small text and fine details Easy searching lets you locate a particular document or even specific pages Push out last minute additions, updates, and corrections to keep everyone in sync Mobile users can join and participate in meetings as audience or presenter PDF conversion requires Microsoft Office 2010/2013 (Word, PowerPoint, and Excel) Supported files include JPEG, PDF (version 1.4, 1.5), MS Office (doc/ docx, ppt/pptx, xls/xlsx) Web Presenter Windows Vista Business SP2 (32 bit) Windows 7 Pro SP1 (32/64 bit) Windows 8 Pro (32/64 bit) Internet Explorer 9,10 Major Applications Companies and departments involved with training Executive Boards and Associations Organizations shifting to paperless Tablet-friendly work environments Companies looking to control meeting and documents Complementary Products Ricoh Compatible Projectors Get RICOH Smart Presenter app FREE from the App Store 57

62 Device Management Solutions Office Enterprise Pro Enterprise Pro Enterprise Pro (On-Site with Connector) Device Manager NX Lite Device Manager NX Pro Device Manager NX Enterprise Device Monitoring Device Status P 1 P 3 P P P P Service Alerts by (Locally Generated) P 1 P 1 P 1 P 1 P P Service Alerts Auto-submitted to Service Providers P 1 2 P 1 P 1 P 1 Toner Alerts by via RicohDirect P 1 P 3 P 1 P 1 Toner Alerts Auto-submitted to Service Providers P 1 2 P 3 P 1 P 1 SNMP Traps P P 1 P 1 P 1 P 1 Meter Collection - Networked Devices P 1 P 1 P 1 P 1 P 1 P 1 P P P Meter Collection - Non-Networked Devices P P P Meter Export (Manual) P P P P P P Meter Submission P 1 P 1 P 1 P 1 Collect Device Log P 1 P 1 P 1 P 1 P 1 On-premises access to Device Counters P P P P P Device Mapping P P P P Device Administration & Management Device Discovery P P P P P P Device Configuration P 1 P 1 P 1 P 1 P 1 Batch Configuration P 1 P 1 P 1 P 1 P 1 Remote Driver Installation P 1 P 1 Remote Firmware Updates P 1 P 3 P 1 P 3 P 1 P 1 P 1 Schedule Tasks P 1 P 1 P 1 P 1 P P Driver packaging P 1 P 1 Restrict features available to each user P 1 P 1 P 1 1 Ricoh Devices Only 2 For the individual MFP device 3 Managed Mode, Ricoh devices only P = Feature is supported O = Feature is supported by an option 58

63 Device Management Solutions Office Enterprise Pro Enterprise Pro Enterprise Pro (On-Site with Connector) Device Manager NX Lite Device Manager NX Pro Device Manager NX Enterprise Reporting & Analysis Web Access to Fleet Reports P P P P Library of pre-defined graphical reports P P 3 P 3 P 3 P 3 P P Device usage reporting / tracking P P P P P P P P Discovered Device List and Status P P P P P Ability to export report data P 2 P 3 P 3 P 3 P 3 P P P Export to TCO FullView P P 3 P 3 P 3 P 3 P P Export to Excel P P P P P P P P P Green Reports P 1 P 1 P 1 P 1 P P Accounting Report Identify Printing bottlenecks on network P 4 Trackable Device Usage Copy P P 1 P 1 P 1 P 1 P 1 P 1 P P Print P P 1 P 1 P 1 P 1 P 1 P 1 P P Scan P P 1 P 1 P 1 P 1 P 1 P 1 P P Fax P P 1 P 1 P 1 P 1 P 1 P 1 P P Distinguish color from B&W P P 1 P 1 P 1 P 1 P 1 P 1 P P Color coverage / intensity P 1 P 1 P 1 P 1 P 1 P 1 P 1 P 1 11 x 17 P 1 P 1 P 1 P 1 P 1 P 1 P 1 P 1 Track local printing P P P Track in linear feet and per square inch P 1 P 1 P 1 P 1 Charge-back Methods Associate costs back to users and clients for billing purposes P 1 P 1 Track user PIN codes P 1 P 1 User / department codes P 1 P 1 Ability to create different pricing schedules for charge-back P 1 P 1 1 Ricoh Devices Only 2 Customer-facing reports only 3 P = Feature is supported O = Feature is supported by an option 4 Usage vs. Duty-Cycle Report will show this 5 For non-ricoh devices, FM Audit is used and limited to what data FM Audit can collect 6 PCS Director is necessary 7 Programming within Tivoli and integration into the customer s LDAP or HR systems is required. 59

64 Device Management Solutions Office Enterprise Pro Enterprise Pro Enterprise Pro (On-Site with Connector) Device Manager NX Lite Device Manager NX Pro Device Manager NX Enterprise Software Operating Environment Solution runs on MFP P 1 Solution runs on Client Computers P 2 P Solution runs on Client's Host Server P P P P P Utilizes a Separate Hardware Appliance (Server) P Supports up to 50 MFPs P P P P P P P P Supports up to 100 MFPs P P P P P P P P Supports up to 250 MFPs P O 3 P P P P P P Supports up to 750 MFPs P O 3 P P P P P Supports up to 1000 MFPs P O 3 P P P P P Supports up to 2000 MFPs P P P P P P Supports up to 5000 MFPs P P P P P P Supports an unlimited number of MFPs P P Supports non-ricoh MFPs / Printers? P P P P P P P P Security, Authentication & Admin. Device data stored on customer premises P P P P P Device data aggregated by external web service P P P P HTTPS transmission protocol P P P P Data Encryption P P P P VMWare P P P P P Centralized Configuration P P P P P P Complementary Solutions Web-based Driver Installer (WBDI) P P P P PCS Director P P P P 1 Ricoh Devices Only 2 Must be Windows-based 3 Alliance Expansion options P = Feature is supported O = Feature is supported by an option 60

65 Print Security Solutions Comparison Card Authentication Package CAC / PIV Authentication Solution Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive Device Access Card Access P P O 1 U.S. DoD Smart Card P FIPS P P P SCM Microsystems: CSR3310 Card Reader P SCM Microsystems: SCR331 Card Reader P P P OMNIKEY: CardMan 3121 Card Reader P P P HID P P P HID iclass P P P Mifare P P P FlexCard P P P CASI-Rusco P P P NexWatch P Pin entry P P P P User name and password P P P Public Key Infrastructure (PKI) P Windows Active Directory Basic Kerberos NTLM LDAP P P P P P Device Operation & Output Secure Printing (document release) P "Flex release" printing (receive prints at any device) P 2 Control scanning and routing based on card credentials Control Copy, Scan, Fax Scan-to- (with digital signature - S/MIME) P P P 1 Requires Card Authentication Package 2 Requires Optional FlexRelease Server (if over 3 devices) P = Feature is supported O = Feature is supported by an option 61

66 Print Security Solutions Comparison Card Authentication Package CAC / PIV Authentication Solution Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive Hard Disk Security ISO P 2 Removable drives P 1 P P Support for multiple drives P P Secure overwrite of data P Physical Lock/Key system P Administration Cost tracking by individual users P 3 Access job logs by User P 3 Centrally administer users and settings P 4 Operating Environment Single MFP solution (no separate server) P P 6 P P Server / Workstation based Solution P 4 Up to 32 MFPs P 5 P Up to 100 MFPs P 5 P Up to 250 MFPs P 5 P Up to 750 MFPs P 5 P 1 Requires removable Hard Drive 2 DOSS Types H and I 3 When used with SmartDeviceMonitor - Accounting P = Feature is supported O = Feature is supported by an option 4 Requires CAP Enterprise Server 5 Installations with greater than 500 users or needing the ability to centrally administer users/settings require CAP Enterprise Server 6 MFP(s) with print/scan kit, USB host interface and Java VM card options. Customer-supplied items include: DoD security certificates, Common Access Card, Common Access Card Server and Common Access Card Reader 62

67 Ricoh Aficio Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Color Multifunction Aficio GX3000S Y Y Y Y Y Aficio GX3000SF Y Y Y Y Y Aficio GX3050SFN Y Y Y Y Y Aficio SP C231SF/ SP C232SF Y C 4 C 4 C 4 Y C 4 Aficio MP C2030 Y Y Y Y Y Y C 6 Aficio MP C2050/ SPF, MP C2550/SPF Y Y Y Y Y Y Y Y C 6 Aficio MP C6000/ C7500 Y Y Y Y Y Y Y C 2 C 2 Y C 5 Ricoh Pro C550EX/C700EX Y Y Y Y Y Y Y Y Ricoh Pro C900/C900s Y Y Y Y Y Y Y Aficio MP C6501SP / MP C7501SP Y Y Y Y Y Y Y C 8 C 8 Y C 3 Ricoh Pro C720/C720s Y Y Y Y Y Y Y Y Aficio MP C300/C300SR/C400/C400SR Y Y Y Y Y Y Y Y Y C 3 Aficio MP C2051/MP C2551 Y Y Y Y Y Y Y Y Y C 3 Aficio MP C3001/C3001G/C3501/C3501G Y Y Y Y Y Y Y Y Y Y Y C 3 Aficio MP C4501/C4501G/C5501/C5501G Y Y Y Y Y Y Y Y Y Y C 3 Aficio MP C4501A/C4501AG/C5501A/C5501AG Y Y Y Y Y Y Y Y Y Y C 3 Pro C901/C901s Graphic Arts Edition U U U U U U Y Aficio SP C240SF / SP C242DF C 7 C 7 C 7 U C 4 U U U Aficio MP C305 Y Y Y Y Y Y Y Y Aficio MP C3002/C3002G/C3502/C3502G Y Y Y Y Y Y Y Y Aficio MP C4502/C4502G/C5502/C5502G Y Y Y Y Y Y Y Y 1 Requires Java Type I. 2 Requires Java Type F. 3 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java VM card pre-installed. Do not order Java Platform v7.xx. 4 Only Total Print Counter data can be read. 5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java VM Card Type F v. 4.1x required. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java VM Card Type I v. 4.1x required. 7 Some counter data can be read by Appliance or equivalent. 8 Requires Java Type F (comes pre-installed at factory) * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 63

68 Ricoh Aficio Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Color Multifunction (cont d) Aficio MP C4502A/C5502A Y Y Y Y Y Y Y Y MP C3003 Y Y Y MP C4503 Y Y Y MP C5503 Y Y Y MP C6003 Y Y Y MP C6502 Y Y Y MP C8002 Y Y Y Black & White Multifunction Aficio MP 2500/SPF Y Y Y Y Y Y Aficio MP 2550B / MP 3350B Y Y Y Y Y Y Y C 2 C 2 Y C 7 Aficio MP 2550SP/SPF, MP 3350SP/SPF Y Y Y Y Y Y Y C 2 C 2 Y C 7 Aficio MP 4000B / MP 5000B Y Y Y Y Y Y Y C 2 C 2 Y Y C 7 Aficio MP 4000SP/SPF, MP 5000Sp/SPF Y Y Y Y Y Y Y C 2 C 2 Y Y C 7 Aficio MP 171/MP 171F/MP 171SPF Series Y Y Y Y Y Y C 4 C 4 C 5 Ricoh Pro 906EX/ 1106EX/1356EX Y Y Y Y Y Y Y Y Aficio MP 1600/spf/L, MP 2000/spf/L Y Y Y Y Y Y Aficio MP 6001/MP 7001/MP 8001/MP 9001 Y Y Y Y Y Y Y C 3 C 3 Y Y C 3 Aficio SP 3400SF / SP 3410SF Y Y Y C 6 Y Aficio MP 2851SP / MP 3351SP Y Y Y Y Y Y C 2 C 2 Y Y Y Aficio MP 4001G/SP, MP 5001G/SP Y Y Y Y Y Y C 2 C 2 Y Y Ricoh Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y 1 Provides total print meter only, limited device info. 2 Requires Java VM Card Type F. 3 Requires Java VM Card Type J. 4 Requires Java VM Card Type L. 5 Card Type L -- MUST Order the SPF Version w/hdd, Full RAM for GS NX v1.3x compatibility 6 Only Total Print Counter data can be read. 7 Java VM Card Type F v4.1x. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 64

69 Ricoh Aficio Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Black & White Multifunction (cont d) Ricoh Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y Aficio MP 6000/MP 7000/MP 8000 Y Y Y Y Y Y Y Y Y Y Aficio MP 201F/MP 201SPF Series Y Y Y Y Y Y C 8 C 8 Y Y Aficio SP 1200SF U U U U U U Aficio SP 5200S/SP 5210SF/SP 5210SR Y Y Y Y U Y U C 3 C 3 U U U Aficio MP 2852/MP 3352 Y Y Y Y U Y U Y Y U U Y Aficio MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y U Y U Y Y U U Y SP 4410SF C 2 C 2 C 2 U C 5 U U U U Aficio MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Aficio MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Aficio SP 3500SF / SP 3510SF C 5 C 5 C 5 Y C 5 Aficio MP 301SPF Y Y Y Y Y Y Y Y Color Printers Aficio SP C231N/ C232DN Y Y Y Y Y Y C 6 Aficio SP C311N/ SP C312DN Y Y Y Y Y Y C 6 Aficio SP C820DN/ SP, C821DN Y Y Y Y Y Y C 6 GX2500 Y Y Y Y Y C 6 GX e3300n/gx, e3350n Y Y Y Y Y C 6 Afico GX e5550n / GX5050N C 7 C 7 C 7 C 7 Y Y C 6 Aficio GX7000 Y Y Y Y Y C 6 Aficio SP C320DN Y Y Y Y Y Y Y C 6 1 Requires Java Type K. 2 Only total print counter can be read by Appliance or equivalent. 3 Requires Java VM Card Type O.. 4 Some counter data can be read by Appliance or equivalent. 5 Can only read total print counter data. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. 7 Limited info. 8 Requires Java VM Card Type L. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 65

70 Ricoh Aficio Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Color Printers (cont d) Aficio SP C430DN/SP C431DN Y Y Y Y Y Y Y Y Y C 5 Aficio SP C431DN-HS HotSpot Printer Y Y Y Y Y Y Y C 5 Aficio SP C242DN C 8 C 8 C 8 U C 7 U U Black & White Printers Aficio SP 5100N Y Y Y Y Y Y C 5 Aficio SP 8200DN Y Y Y Y Y Y C 2 C 2 C 5 Aficio SP 9100DN Y Y Y Y Y Y C 5 Aficio SP3400N / SP 3410DN C 6 C 6 C 6 C 6 Y C 7 C 5 Aficio SP 6330N Y Y Y Y Y Y C 3 C 3 C 5 Aficio SP 4110N-KP HotSpot Printer Y Y Y Y Y Y C 5 Aficio SP 4100NL Y Y Y Y Y Y C 5 Aficio SP 1210N U C 7 U Aficio SP 4310N Y Y Y Y U Y U U U Aficio SP 5200DN/SP 5210DN Y Y Y Y U Y U C 4 U SP 3500N / SP 3510DN C 7 C 7 C 7 Y C 7 1 Only total print counter can be read by Appliance or equivalent. 2 Requires Java Type G. 3 Requires Java Type K. 4 Requires Java Type O. 5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. 6 Limited info. 7 Can only read total print counter data 8 Some counter data can be read by Appliance or equivalent. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 66

71 Ricoh Aficio Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Wide Format Aficio SP W2470 C 2 C 2 C 2 Y Y MP W5100 C 2 C 2 C 2 Y Y Y MP W7140 C 2 C 2 C 2 Y Y Y FW770/FW780 Y Y Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner Y Y Aficio MP W3601 Y Y Y Y Y Y Y Facsimile FAX3320L Y FAX4430L/FAX4430NF Y FAX5510L/FAX5510NF Y FAX1190L Y 1 Postscript printer option required for printing from the DocumentMall MFP browser firmware. 2 Compatible with Ricoh controller. In case of using Ratio controller, the Ricoh controller is also required. The device will have 2 IP addresses and must be installed in Manage Mode. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 67

72 Savin Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Color Multifunction GX3000S Y Y Y Y Y GX3000SF Y Y Y Y Y GX3050SFN Y Y Y Y Y SP C231SF, SP C232SF Y C 4 C 4 C 4 Y C 4 C9020L Y Y Y Y Y Y C 6 C9020/SPF, C9025/SPF Y Y Y Y Y Y Y Y C 6 C6055/C7570 Y Y Y Y Y Y Y C 2 C 2 Y C 5 Pro C550EX/C700EX Y Y Y Y Y Y Y Y Pro C900/C900s Y Y Y Y Y Y Y C9065 / C9075 Y Y Y Y Y Y Y C 8 C 8 Y C 3 Pro C720/C720s Y Y Y Y Y Y Y Y C230/C230SR/C240/C240SR Y Y Y Y Y Y Y Y Y C 3 C9120/C9125 Y Y Y Y Y Y Y Y Y C 3 C9130/C9130G/C9135/C9135G Y Y Y Y Y Y Y Y Y Y Y C 3 C9145/C9145G/C9155/C9155G Y Y Y Y Y Y Y Y Y Y C 3 C9145A/C9145AG/C9155A/C9155AG Y Y Y Y Y Y Y Y Y Y C 3 Pro C901/C901s Graphic Arts Edition U U U U U U Y SP C240SF / SP C242SF C 7 C 7 C 7 U C 4 U U U MP C305 Y Y Y Y Y Y Y Y MP C3002/C3002G/C3502/C3502G Y Y Y Y Y Y Y Y MP C4502/C4502G/C5502/C5502G Y Y Y Y Y Y Y Y 1 Requires Java Type I. 2 Requires Java Type F. 3 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java VM card pre-installed. Do not order Java Platform v7.xx. 4 Only Total Print Counter data can be read. 5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java VM Card Type F v. 4.1x required. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java VM Card Type I v. 4.1x required. 7 Some counter data can be read by Appliance or equivalent. 8 Requires Java Type F (comes pre-installed at factory) * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 68

73 Savin Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Color Multifunction (cont d) MP C4502A/C5502A Y Y Y Y Y Y Y Y MP C3003 Y Y Y MP C4503 Y Y Y MP C5503 Y Y Y MP C6003 Y Y Y MP C6502 Y Y Y MP C8002 Y Y Y Black & White Multifunction 7025 Y Y Y Y Y Y 9025B/9033B Y Y Y Y Y Y Y C 2 C 2 Y C SP/SPF, 9033SP/SPF Y Y Y Y Y Y Y C 2 C 2 Y C B/9050B Y Y Y Y Y Y Y C 2 C 2 Y Y C SP/SPF, 9050SP/SPF Y Y Y Y Y Y Y C 2 C 2 Y Y C 7 917/917F/917SPF Y Y Y Y Y Y C 4 C 4 C 5 Pro 906EX/ 1106EX/1356EX Y Y Y Y Y Y Y Y 9016/spf/s, 9021d/dspf/ds Y Y Y Y Y Y 9060/9070/9080/9090 Y Y Y Y Y Y Y C 3 C 3 Y Y C 3 SP 3400SF / SP 3410SF Y Y Y C 6 Y 9228SP / 9233SP Y Y Y Y Y Y C 2 C 2 Y Y Y 9240G/SP, 9250G/SP Y Y Y Y Y Y C 2 C 2 Y Y Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y 1 Provides total print meter only, limited device info. 2 Requires Java VM Card Type F. 3 Requires Java VM Card Type J. 4 Requires Java VM Card Type L. 5 Requires Java VM Card Type L -- MUST Order the SPF Version w/hdd, Full RAM for GS NX v1.3x compatibility 6 Only Total Print Counter data can be read. 7 Java VM Card Type F v4.1x. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 69

74 Savin Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Black & White Multifunction (cont d) Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y /8080/8090 Y Y Y Y Y Y Y Y Y Y 920F/920SPF Y Y Y Y Y Y C 8 C 8 Y Y SP 5200S/SP 5210SF/SP 5210SR Y Y Y Y U Y U C 3 C 3 U U U MP 2852/MP 3352 Y Y Y Y U Y U Y Y U U Y MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y U Y U Y Y U U Y SP 4410SF C 2 C 2 C 2 U C 5 U U U U MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y SP 3500SF / SP 3510SF C 5 C 5 C 5 Y C 5 MP 301SPF Y Y Y Y Y Y Y Y Color Printers SP C231N/ C232DN Y Y Y Y Y Y C 6 SP C311N/SP C312DN Y Y Y Y Y Y C 6 CLP340D / CLP350D Y Y Y Y Y Y C 6 GX2500 Y Y Y Y Y C 6 GX e3300n / GX e3350n Y Y Y Y Y C 6 GX e5550n / GX5050N C 7 C 7 C 7 C 7 Y Y C 6 GX7000 Y Y Y Y Y C 6 SP C320DN Y Y Y Y Y Y Y C 6 1 Requires Java Type K. 2 Only total print counter can be read by Appliance or equivalent. 3 Requires Java VM Card Type O.. 4 Some counter data can be read by Appliance or equivalent. 5 Can only read total print counter data. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. 7 Limited info. 8 Requires Java VM Card Type L. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 70

75 Savin Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Color Printers (cont d) CLP37DN/CLP42DN Y Y Y Y Y Y Y Y Y C 5 CLP42DN-HS Y Y Y Y Y Y Y C 5 SP C242DN C 7 C 7 C 7 U U U Black & White Printers SP 5100N Y Y Y Y Y Y C 5 MLP150DN Y Y Y Y Y Y C 2 C 2 C 5 MLP175n Y Y Y Y Y Y C 5 SP3400N / SP 3410DN C 6 C 6 C 6 C 6 Y C 7 C 5 MLP235n Y Y Y Y Y Y C 3 C 3 C 5 MLP36N-KP Y Y Y Y Y Y C 5 MLP31L Y Y Y Y Y Y C 5 SP 4310N Y Y Y Y U Y U U U SP 5200DN/SP 5210DN Y Y Y Y U Y U C 4 U SP 3500N / SP 3510DN Y 1 Can only read total print counter data. 2 Requires Java Type G. 3 Requires Java Type K. 4 Requires Java Type O. 5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. 6 Limited info. 7 Only total print counter can be read by Appliance or equivalent. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 71

76 Savin Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Wide Format 2404WDP C 2 C 2 C 2 Y Y 5100WD C 2 C 2 C 2 Y Y Y 7140WD C 2 C 2 C 2 Y Y Y 7700W / 7800W Y Y Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner Y Y 3406WD Y Y Y Y Y Y Y Facsimile SF3730 Y SF3770/NF Y SF3799/NF Y FAX1190L Y 1 Postscript printer option required for printing from the DocumentMall MFP browser firmware. 2 Compatible with Ricoh controller. In case of using Ratio controller, the Ricoh controller is also required. The device will have 2 IP addresses and must be installed in Manage Mode. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 72

77 Lanier Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Color Multifunction GX3000 Y Y Y Y Y GX3000SF Y Y Y Y Y GX3050SFN Y Y Y Y Y SP C231SF/SP C232SF Y C 4 C 4 C 4 Y C 4 LD520CL Y Y Y Y Y Y C 6 LD540C/G/SPF, LD550CG/SPF Y Y Y Y Y Y Y Y C 6 LD260c/LD275c Y Y Y Y Y Y Y C 2 C 2 Y C 5 Pro C550EX/C700EX Y Y Y Y Y Y Y Y Pro C900/C900s Y Y Y Y Y Y Y LD365C / LD375C Y Y Y Y Y Y Y C 8 C 8 Y C 3 Pro C720/C720s Y Y Y Y Y Y Y Y LD130C/LD130CSR/LD140C/LD140CSR Y Y Y Y Y Y Y Y Y C 3 LD620C/LD625C Y Y Y Y Y Y Y Y Y C 3 LD630C/LD630CG/LD635C/LD635CG Y Y Y Y Y Y Y Y Y Y Y C 3 LD645C/LD645CG/LD655C/LD655CG Y Y Y Y Y Y Y Y Y Y C 3 LD645CA/LD645CAG/LD655CA/LD655CAG Y Y Y Y Y Y Y Y Y Y C 3 Pro C901/C901s Graphic Arts Edition U U U U U U Y SP C240SF / SP C242SF C 7 C 7 C 7 U C 4 U U U MP C305 Y Y Y Y Y Y Y Y MP C3002/C3002G/C3502/C3502G Y Y Y Y Y Y Y Y MP C4502/C4502G/C5502/C5502G Y Y Y Y Y Y Y Y 1 Requires Java Type I. 2 Requires Java Type F. 3 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java VM card pre-installed. Do not order Java Platform v7.xx. 4 Only Total Print Counter data can be read. 5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java VM Card Type F v. 4.1x required. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java VM Card Type I v. 4.1x required. 7 Some counter data can be read by Appliance or equivalent. 8 Requires Java Type F (comes pre-installed at factory) * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 73

78 Lanier Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Color Multifunction (cont d) MP C4502A/C5502A Y Y Y Y Y Y Y Y MP C3003 Y Y Y MP C4503 Y Y Y MP C5503 Y Y Y MP C6003 Y Y Y MP C6502 Y Y Y MP C8002 Y Y Y Black & White Multifunction LD125 Y Y Y Y Y Y LD425B/LD433B Y Y Y Y Y Y Y C 2 C 2 Y C 7 LD425SP/SPF, LD433SP/SPF Y Y Y Y Y Y Y C 2 C 2 Y C 7 LD040B/LD050B Y Y Y Y Y Y Y C 2 C 2 Y Y C 7 LD040SP/SPF, LD050SP/SPF Y Y Y Y Y Y Y C 2 C 2 Y Y C 7 LD117/LD117F/LD117SPF Y Y Y Y Y Y C 4 C 4 C 5 Pro 906EX/ 1106EX/1356EX Y Y Y Y Y Y Y Y LD316/L, LD320d/dL Y Y Y Y Y Y LD360/LD370/LD380/LD390 Y Y Y Y Y Y Y C 3 C 3 Y Y C 3 SP 3400SF / SP 3410SF Y Y Y C 6 Y LD528SP / LD533SP Y Y Y Y Y Y C 2 C 2 Y Y Y LD140G/SP, LD150G/SP Y Y Y Y Y Y C 2 C 2 Y Y Pro 907EX / 1107EX / 1357EX Y Y Y Y Y Y Y Y 1 Provides total print meter only, limited device info. 2 Requires Java VM Card Type F. 3 Requires Java VM Card Type J. 4 Requires Java VM Card Type L. 5 Requires Java VM Card Type L -- MUST Order the SPF Version w/hdd, Full RAM for GS NX v1.3x compatibility 6 Only Total Print Counter data can be read. 7 Java VM Card Type F v4.1x. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 74

79 Lanier Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Black & White Multifunction (cont d) Pro 907 / 1107 / 1357 Y Y Y Y Y Y Y Y LD260/LD270/LD280 Y Y Y Y Y Y Y Y Y Y LD220F/LD220SPF Y Y Y Y Y Y C 4 C 4 Y Y SP 5200S/SP 5210SF/SP 5210SR Y Y Y Y U Y U C 3 C 3 U U U MP 2852/MP 3352 Y Y Y Y U Y U Y Y U U Y MP 2352SP/MP 2852SP/MP 3352SP Y Y Y Y U Y U Y Y U U Y SP 4410SF C 2 C 2 C 2 U C 5 U U U U MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y SP 3500SF / SP 3510SF C 5 C 5 C 5 Y C 5 MP 301SPF Y Y Y Y Y Y Y Y Color Printers SP C231N/ C232DN Y Y Y Y Y Y C 6 SP C311N/SP C312DN Y Y Y Y Y Y C 6 CLP340D / CLP350D Y Y Y Y Y Y C 6 GX2500 Y Y Y Y Y C 6 GX e3300n / GX e3350n Y Y Y Y Y C 6 GX e5550n / GX5050N C 7 C 7 C 7 C 7 Y Y C 6 GX7000 Y Y Y Y Y C 6 SP C320DN Y Y Y Y Y Y Y C 6 1 Requires Java Type K. 2 Only total print counter can be read by Appliance or equivalent. 3 Requires Java VM Card Type O.. 4 Some counter data can be read by Appliance or equivalent. 5 Can only read total print counter data. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. 7 Limited info. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 75

80 Lanier Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Color Printers (cont d) CLP37DN/CLP42DN Y Y Y Y Y Y Y Y Y C 5 CLP42DN-HS Y Y Y Y Y Y Y C 5 SP C242DN C 8 C 8 C 8 U U U Black & White Printers SP 5100N Y Y Y Y Y Y C 5 LP150dn Y Y Y Y Y Y C 2 C 2 C 5 LP275hdn Y Y Y Y Y Y C 5 SP3400N / SP 3410DN C 7 C 7 C 7 C 7 Y C 8 C 5 LP235N Y Y Y Y Y Y C 3 C 3 C 5 LP136N-KP Y Y Y Y Y Y C 5 LP131NL Y Y Y Y Y Y C 5 SP 4310N Y Y Y Y U Y U U U SP 5200DN/SP 5210DN Y Y Y Y U Y U C 4 U SP 3500N / SP 3510DN Y Wide Format LP124W C 6 C 6 C 6 Y Y LW5100 C 6 C 6 C 6 Y Y Y LW7140 C 6 C 6 C 6 Y Y Y LW110 / LW111 Y Y Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner Y Y LW426 Y Y Y Y Y Y Y 1 Can only read total print counter data. 2 Requires Java Type G. 3 Requires Java Type K. 4 Requires Java Type O. 5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. 6 Limited info. 7 Some counter data can be read by Appliance or equivalent. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 76

81 Lanier Hardware Compatibility Workflow Solutions RICOH Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet Enterprise Pro Web Based Driver Installer Device Manager NX Lite CAC / PIV Authentication Solution Card Authentication Package Enhanced Locked Print NX DataOverwrite Security System (DOSS) Removable Hard Drive DocumentMall Wide Format LP124W C 2 C 2 C 2 Y Y LW5100 C 2 C 2 C 2 Y Y Y LW7140 C 2 C 2 C 2 Y Y Y LW110 / LW111 Y Y Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner Y Y LW426 Y Y Y Y Y Y Y Facsimile LF312 Y LF412/LF417e Y LF510/LF515e Y FAX1190L Y 1 Postscript printer option required for printing from the DocumentMall MFP browser firmware. 2 Compatible with Ricoh controller. In case of using Ratio controller, the Ricoh controller is also required. The device will have 2 IP addresses and must be installed in Manage Mode. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers. 77

82 Advanced Distribution Solutions Contents Mobile Printing HotSpot Enterprise HotSpot MFP How the HotSpot MFP Works Print Cloud FlexRelease CX Forms Creation/Variable Data & Host Printing IPDS Assessment & Cost Recovery PCS Director Ricoh Print & Copy Control Software Device Manager NX Accounting Equitrac Express Equitrac Office Utilities, Plug-ins & Drivers Universal print drivers Intelligent Barcode Solution AS/400 Host Print Transform (WCO) MetaFrame - Device Option Utility Novell Distributed Print Service - NDPS Gateway SAP Device Type Drivers SAP R/3 Barcode & OCR Package UNIX Filters Assessment & Cost Recovery Solutions Comparison Hardware/Advanced Distribution Solutions Compatibility shaded rows indicate partner solution 78

83 HotSpot Enterprise Mobile Printing Inside Your Firewall HotSpot Enterprise HotSpot Enterprise lets mobile employees and visitors easily print to your corporate printers from any smartphone, tablet or laptop. This on-site server-based solution eliminates the need for network access to print. Users simply discover printers using the app or web browser, then submit print jobs to their chosen device. The HotSpot Enterprise Server encrypts print data and keeps it inside your firewall during routing. Implementing this Solution Print data is secured using 128-bit AES encryption Authentication for both users and guests via LDAP (or the managed Access Control List) Configurable (PrinterON) global printer directory Optionally allow guests to print without authentication HotSpot Enterprise server software requires Windows Server 2008 (32-bit or 64-bit) Scalable solution can accommodate thousands of users across multiple networks Configurable to cover mixed fleets, including Ricoh and 3rd party devices Complete API suite to facilitate integration with ERP packages Major Applications HotSpot Enterprise lets mobile workers discover output devices and submit print jobs to company printers using tablets, smartphones and laptops. Who Should Use HotSpot Enterprise Organizations looking to offer hassle-free printing for mobile workers and guests Security conscious organizations who don t want print output data passing through the cloud Benefits Minimizes mobile worker and visitor frustration when needing to print Eliminates printing workarounds such as ing files to a networked desktop to print Enhances security by keeping data within the network Lightens the burden on IT because users devices do not need to be configured Mid-size to large corporations in virtually any industry BYOD environments Colleges and Universities Complementary Products FlexRelease Server, Enhanced Locked Print NX, Card Authentication Package, Rico Print Copy Control, Equitrac Express, Equitrac Office Using HotSpot Enterprise Discover and search for accessible printers using virtually any smartphone, tablet, or laptop Though device locations are shared through the cloud, print data never leaves your firewall Submit print jobs via the app, , web browser, or desktop printer driver Jobs are encrypted on the HotSpot Enterprise Server, then routed through your network Optional secure release for Ricoh MFPs when HotSpot Enterprise is used with Ricoh s FlexRelease server Optional Follow-You printing when Equitrac is also installed 79

84 HotSpot MFP Print on-the-go from your mobile device HotSpot MFP HotSpot MFP Multifunction Printers (MFPs) make it easy for anyone to print while on the go from a laptop, tablet, handheld device or web-enabled cell phone including BlackBerry smartphone and iphone products quickly, conveniently and securely. Implementing this Solution 128-bit SSL encryption used for documents sent to server URL TLS authentication is supported for documents sent via This solution is implemented via the HotSpot MFP Kit which supports many B&W and color MFPs HotSpot MFP solution is an option that can be sold with new MFPs or installed on a customer's existing MFP Installation should be performed by an authorized Ricoh field service personnel The HotSpot MFP Kit includes: Point of Presence signage (with mounting bracket) Instruction labels HotSpot printing lets you print documents, s and web page content securely using your mobile device Who Should Use HotSpot MFP Organizations seeking a hard copy output solution for mobile users of internet-enabled devices Benefits Convenient printing for mobile workers including those who depend on mobile devices, such as smartphones and tablets Preserve security of sensitive information by releasing documents only when sender is present to receive them Completely driverless solution is user accessible and IT support required is limited Grant access to network printers without giving access to your corporate network Using HotSpot MFP Print jobs are sent from mobile devices to a designated HotSpot MFP address For web-based printing, the user types the HotSpot MFP URL into a browser Private release code is sent to the user to retrieve documents at the MFP Print release is performed right on the MFP s control panel (no external keypad required) One print release code is generated regardless of the number of attachments After entering a release code a list of all jobs related to that code will be displayed on the MFP panel Users select the jobs they wish to print or jobs can be deleted By default jobs left unprinted are purged after 72 hours Administrator labels including printer URL and address Installation instructions, administrator guide Certificate for a 1 year PrinterOn subscription Major Applications Hospitality Destinations frequented by mobile workers Organizations with on-site contractors or frequent visitors 80

85 HotSpot MFP How the HotSpot MFP Works Mobile Users Send documents Printer On Server 128-bit SSL or TLS Receive private release code 128-bit SSL encryption Compressed print job file HotSpot MFP Enter Release Code Receive Documents Documents, Web pages and messages/attachments are sent securely from the Internet-enabled device to the PrinterOn Server, using 128-bit SSL (Secure Sockets Layer) or TLS. The Server generates a compressed printable data file that is automatically formatted for the target HotSpot MFP, and transmitted. For jobs submitted via the PrinterOn Web Page, a private release code is generated and then displayed on the computer screen. In addition, the release code is ed to the supplied address. The print job is delivered via 128-bit SSL encrypted communication to the target HotSpot MFP. The file resides safely on the MFP hard disk drive until the user arrives and enters the release code, using the MFP Touch-Screen, to print the document. 81

86 HotSpot MFP Add HotSpot Capability to your existing MFP Supported Color MFPs EDP Code Ricoh Lanier Savin MP C2051 LD620c C MP C2551 LD625c C MP C300 LD130c C MP C3001 LD630c C MP C3002 MP C3002 MP C MP C305 MP C305 MP C MP C3501 LD635c C MP C3502 MP C3502 MP C MP C400 LD140c C MP C4501 LD645c C MP C4502 MP C4502 MP C MP C5501 LD655c C MP C5502 MP C5502 MP C MP C6000 LD260c C MP C6501 LD365c C MP C7500 LD275c C MP C7501 LD375c C9075 Get the Blackberry App that lets you locate and print to any HotSpot MFP nationwide Available at Blackberry App World or Access more than 5,000 publicly available printers. Supported Black & White MFPs EDP Code Ricoh Lanier Savin MP 2352 MP 2352 MP MP 2851 LD MP 2852 MP 2852 MP MP 301 MP 301 MP MP 3351 LD MP 3352 MP 3352 MP MP 4001 LD MP 4002 MP 4002 MP MP 5001 LD MP 5002 MP 5002 MP MP 6001 LD MP 6002 MP 6002 MP MP 7001 LD MP 7502 MP 7502 MP MP 8001 LD MP 9001 LD MP 9002 MP 9002 MP SP 5210 SP 5210 SP 5210 PrinterOn is a pioneer in mobile printing technology. The company, founded in 2000, is partnering with Ricoh to deliver the HotSpot mobile printing solution. The HotSpot MFP Kit includes a certificate for a 1 year PrinterOn subscription. Check TSRC site or ricoh-usa.com for most recent supported devices. 82

87 Print Cloud Print Anywhere Using Your Mobile Device or Laptop part of Ricoh s Integrated Cloud Environment Print Cloud allows you to print anywhere using your PC or mobile device by obtaining a document release code. Using this Follow me-style printing capability, you can retrieve your document from any Print Cloud enabled MFP, without installing printer drivers or even having to choose the printer. Enter release code at any Print Cloud MFP to print Print Cloud sends release code Send file to Print Cloud Implementing this Solution Print Cloud is a service so there s no software to buy or install 128-bit transmission Collaboration features for document sharing allow documents to be sent to specific recipients and locked to prevent re-sharing with unauthorized people. The sender can also limit the duration of the shared document s availability Major Applications Mobile Device Mobile workers Print Cloud lets you print to any Print Cloud enabled MFP, without installing printer drivers or even knowing where you ll be...because with Print Cloud your documents can find you. Complementary Products Integrated Cloud Environment Who Should Use Print Cloud Organizations who want mobile-friendly printing Benefits Print Cloud solves the problem of not having access to a printer when you re mobile Follow me-style printing capability lets you print your documents at any Print Cloud enabled MFP Using Print Cloud Multiple ways to submit a print job, including your laptop, smartphone or mobile device To use the service, you print using the menu in any file, or you can your print job directly to the Ricoh Print Cloud at print@iceprintcloud.com Once the is received by the Ricoh Print Cloud service, a release code is generated and mailed back to you or you can choose to receive the release code via SMS Supports printing of the body along with attachments and URLs contained in the Files sent to print are held in the cloud until you are ready to pick them up Printed files are automatically purged at a specified time limit from one to seven days as specified by user Flies can be stored on Print Cloud for team collaboration or direct printing at a later time Each user has 2 GB of storage space The software can process and print attachments such as Microsoft Word, Excel, or PowerPoint files; PDFs, photos, webpages, even the body text 83

88 FlexRelease CX Secure Printing Release from the Cloud FlexRelease CX provides secure release of your print jobs regardless of location. Because the solution is a cloud service, costly print servers are eliminated without sacrificing the flexibility to release documents on demand. Documents can be submitted a number of ways - uploaded via a web browser, ed, submitted from an ios (iphone or ipad) application or through a standard print driver. Print jobs are held until you re ready to release them from any FlexRelease enabled MFP. Implementing this Solution Configure settings and manage users and devices via the web-based Embedded Print Manager Print jobs are held for a period of time and are automatically purged if abandoned FlexRelease CX will only accept documents sent from accounts registered with the administrator tool Up to 50 documents can be stored per user Batch processing lets you send multiple attachments (up to 5) Major Applications Organizations with a BYOD (bring your own device) initiative Organizations with little or no IT support FlexRelease CX lets you remove unwanted jobs from your print queue and only print the jobs you select. Who Should Use FlexRelease CX Medium to large-sized organizations looking for secure print release without the need for an on-premises print server Benefits Helps protect your data by holding your print jobs in the cloud until you re ready to print and retrieve your documents FlexRelease CX is a cloud service, so there s no on-premises server to set up or support Enables printing from mobile devices - initiate print jobs from your mobile device without designating a printer and retrieve your documents from any enabled Ricoh device Reduces wasteful printing by removing the need for banner pages and letting you delete unwanted jobs from your list Eliminates lost print jobs Automatically removes jobs after a pre-determined period of time Organizations that require a secure print environment Organizations looking for a workflow to upload/print documents from anywhere, and release the print on any enabled device (location-less printing) Complementary Products Card Authentication Package Using FlexRelease CX Submit your print jobs to the FlexRelease CX cloud using a web browser, , the ios application, or through a standard print driver To submit via , attach a supported document or forward an you have received To print, authenticate at any FlexRelease CX enabled MFP to release your documents You can modify print settings from the MFP panel, including orientation, # of copies, combine (4 in 1, 2 in 1), paper size and 1-sided or 2-sided printing Supports printing of the body, HTML, JPG, JPE, TIF, GIF, PNG and TXT files, Microsoft Word, Excel, and PowerPoint, plus Adobe PDF files Your print jobs are held in the cloud for a pre-determined length of time 84

89 IPDS TM IPDS/AFP Host Printing Solution The IPDS integration solution installs via SD card or on the hard drive of printers, workgroup multifunction and high-speed production devices and transforms AFP/IPDS for professional laser output. The integration software for IPDS enables iseries and zseries system users to achieve professional laser output from print jobs using the Intelligent Printer Data Stream (IPDS) page description language, including Advanced Function Presentation (AFP) data streams. Implementing this Solution Plug and play solution Software installs via SD Card or on the hard drive of network laser printers, workgroup multifunction and highspeed production devices Requires no change in host programming Host Systems Desktop Users Major Applications AFP / IPDS Data Stream iseries zseries PCL / PS Data Stream AFP/IPDS host printing Well suited to high volume printing Outputs IPDS and AFP print jobs from iseries and zseries systems to networked printers, workgroup multifunctional and high-speed production devices Who Should Use IPDS zseries or iseries systems users looking to output host data to printers, workgroup multifunction and high-speed devices using a solution installed on the printer Benefits Allows the full advantage of AFP/IPDS combined with the ability to print professional laser output using networked printers, workgroup multifunction and high-speed production devices Simultaneously provides PCL and PS printing for desktop users Using IPDS Users can access the printer s complete range of paper size options, finishing, collating and other advanced output capabilities 85

90 PCS Director Assessment and Cost Recovery Solutions PCS Director software allows you to monitor all printing, copying, scanning, and faxing activity, handle charge-backs, control who is printing, how much is being printed, and identify the cost of printing across the entire organization. This comprehensive print management solution allows you to understand and manage printing costs to reduce your Total Cost of Ownership. Implementing this Solution The PCS Director Suite consists of 4 components, which can be used together or separately Administrator sets up rules within PCS Director, such as requiring duplex printing to reduce costs Analysis Module - Provides reports on printer inventory, device volumes, budgets, cost baselines and printing workflow issues on the network Administrator As users initiate print jobs, PCS Director suggests the preferred device for cost savings Rules Module - Rules-based printing handles re-direction of print jobs to the most efficient devices and controls printer usage and feature availability Recovery Module - Associates the costs of printing back to users and clients for billing purposes User In the above example, rules-based printing (Rules Module) directs print jobs to the most economical device Embedded PCS Director - Tracks copy activity on Ricoh MFPs integrating all prints and copies in one single usage report Who Should Use PCS Director Can be deployed in companies of any size looking to understand, control and save on user printing and copying costs Optional card reader authentication provides device security with most HID, Casi-Rusco and NexWatch ID cards Benefits Identifies bottlenecks and inefficiencies on the network by providing a snap-shot of all printing devices, their volumes, and use costs Notifies users (via custom pop-up messages) of print job costs and recommended printing devices and settings to reduce expense Automates the process of allocating costs back to clients for printing, copying, scanning and faxing Integrates with most corporate proximity card standards for security authentication, trouble free implementation for IT, and simple ease of use for users Using PCS Director Tracks all printing (silently in the background) including local, networked and direct to IP print jobs Manage and set budgetary account limits for copying and printing by user Easily establish printing rules such as page limits by device, color usage, duplex, restrict access to certain settings, and more Setup customizable pop-up messages for users to support printing rules More than 35 built-in graphical reports showing breakdown by user, date/time, cost, etc. Reports can be exported to PDF, XLS, XML, and CSV Embedded PCS Director can allocate walk-up activity costs back to users, departments, budgets, and clients on most Ricoh MFP devices Installs on a networked computer and can then be pushed out to any number of PC or Macintosh computers on the network Network authentication integration - supporting Windows, Active Directory, and Novell Directory Services Runs in the background on client systems and is nearly transparent for employees PCS Director integrates with accounting systems Embedded PCS Director installs remotely on select Java enabled Ricoh MFPs Major Applications Education, Government, Real estate, Corporations 86

91 Ricoh Print & Copy Control TM Software For Equitrac Office and Express Ricoh Print & Copy Control tracks copy, print, scan and fax activity, as well as user account information and sends the data to your Equitrac system. It helps you control costs while tracking walkup activity at the MFP. The solution limits access to authenticated users, and print rules are automatically enforced to ensure print jobs are sent to the right device and to prevent abuse of higher-cost color devices. Users can even delete unwanted jobs before printing to further reduce wasted paper and toner. Implementing this Solution Simple to install with auto-discovery of devices Ricoh Print & Copy Control software installs on the SD card of the MFP Configuration is performed on the server Remote installation support Supports end user authentication via card reader, PIN number or network login (Windows, Novell, and LDAP) Supports MIFARE, LEGIC, HID Prox (125 KHz), Indala/Hitag/EM Marin and magnetic stripe ID cards Also supports PCProx Plus reader from RFIDeas (EDP MIU) Single Sign-on when used with GlobalScan NX Major Applications Ricoh Print & Copy Control features integrated workflows designed to encourage scanning as an alternative to printing. Who Should Use Ricoh Print & Copy Control Organizations looking to control costs, regulate access and track walkup activity at MFPs, including print, copy, scan and fax usage Benefits Manage all account information and reporting from one central location No terminals to purchase, install or maintain Helps lower costs by tracking walkup activity at the MFP and regulating access Reduces wasted paper and toner and prevents abuse of high-cost devices Using Ricoh Print & Copy Control Users authenticate via PIN number, network login, or card swipe to unlock the front panel display Print jobs in the user s queue are automatically discovered and displayed Users may delete unwanted documents before printing Usage can be tracked by file size, paper size, media type, color and more, then allocated to specific users, departments, clients or job codes Automatically deletes abandoned print jobs from the print server Equitrac s Follow-You Printing technology lets users move among floors, buildings and other locations and still print from any connected MFP The Equitrac Capture & Send option s OCR engine (powered by Nuance OmniPage) converts scanned documents into editable file formats including PDF, searchable PDF, and Microsoft Office formats The Capture & Send option also lets you route scanned documents to , fax, network folders, and Microsoft SharePoint Small businesses Large corporations Municipal Education, libraries and research institutions Complementary Products GlobalScan NX, ecopy Sharescan, Equitrac Capture & Send (option), HotSpot Enterprise 87

92 Device Manager NX Accounting Cost Tracking and Recovery Software Device Manager NX Accounting Device Manager NX Accounting software combines cost recovery and tracking with a core set of fleet management capabilities. This comprehensive solution allows you to monitor all print, copy, scan and fax activity for select Ricoh devices and associate costs for tracking and chargebacks. Device Manager NX Accounting helps you understand and manage your document output costs to reduce your Total Cost of Ownership. Implementing this Solution Installs on an Administrative computer, eliminating the need for an accounting server on the network Administrators can setup users and assign their device privileges (such as color printing and copying) via the Device Manager console Print tracking is supported by standard Ricoh print drivers or can be used with customized pop-up drivers for shared PC environments Can be used in conjunction with Card Authentication to simplify tracking of walk-up activity Users can be associated to groups or departments for cumulative reporting Major Applications Device Manager NX Accounting tracks print, copy, scan and fax usage for walk-up activity at the MFP and print jobs initiated from desktops. Who Should Use Device Manager NX Accounting Small to mid-size companies looking to restrict access, collect data for charge-back, and control printing costs Ideal for environments with independent agents such as Real Estate and Insurance Helps schools and universities tracking staff & department usage for budget compliance Benefits Cost effective accounting solution for output tracking and charge-backs Comprehensive print, copy, scan and fax data all in one place Automates the process of allocating costs back to users or departments for document output Gives you a controlled way to offer color output while accurately tracking individual usage Using Device Manager NX Accounting The solution tracks print, copy, scan and fax activity for charge-back, and associates these costs to users via user authentication Tracks usage whether users walk up to the MFP or initiate printing from their desktops Tracking of details like color, black & white, and paper size (even within a single document) ensures greatest accuracy Multiple pricing tiers can be created, which allows for advanced reporting Detailed reports give you the data you need, including breakdowns by user, device or even function Reports can be run using the Device Manager console or setup to be created automatically according to a schedule 88

93 Equitrac Express TM Print Accountability for Education Equitrac Express provides colleges, universities, K-12 schools and their libraries with protection against the costs and waste of uncontrolled printing. Implementing this Solution Integrates with Print & Copy Control (PCC) and hardware control terminals Works with printers, copiers and multifunction products from Ricoh and other manufacturers Library Lab Remote Campus Supports cash, smart or magnetic stripe stored-value cards, campus card systems or network printing accounts Campus card swipe Equitrac Server Campus Card Server Integrates with existing networks and standards: Windows, Novell NetWare, UNIX and Citrix Equitrac verifies account is valid and checks balance Equitrac Express software works with campus card accounting systems to charge users for copies or printed documents Who Should Use Equitrac Express Educational organizations looking to charge for output by any student, faculty member, staffer or guest on any desktop printer, networked Multifunction product or walk-up copier Benefits Institutes accountability for every page printed Eliminates unauthorized, excessive or wasteful printing Cost savings by directing output to the most efficient devices Generates revenue from printing, allocating costs back to individuals, departments or grants Security for confidential documents Simplified administration improves service levels and reduces help desk calls Environmental benefits through the reduction of resources consumed Using Equitrac Express Set student print quotes, determine who may print, how many pages and to which devices User s ID is required to print and every page is tracked holding user to their quota Automated user PIN management Print Assistant pop-up window lets users see cost, payment method and number of pages Follow-You Printing lets you release print jobs at the most convenient device - anywhere Secure Document Release holds confidential print jobs in a secure queue until released for print by the document owner Send To printing lets users share documents by sending the ability to print to a distribution list (with or without charge) Track costs of documents depending on their attributes (i.e. color, duplex, stitching, etc.) and create different charging schedules for faculty, staff, students or walk-up patrons Administrators can re-route jobs based on device status such as paper out, offline, jam, etc. Summary, detailed and total activity reports are available and can be exported for analysis Equitrac s Device Monitoring Engine provides a single console to track devices status including paper, toner levels, or errors Offline terminal data collection capability (track and recover costs where there is no network connection) Page counter terminal option for copy control and secure printing Scales from small single-server sites up to multi-campus district-wide networks with thousands of devices and users Major Applications Educational institutions, colleges, universities, K-12 schools, libraries Complementary Products Print & Copy Control software Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Nuance, is a Strategic Partner in the Ricoh Partner & Alliance Community. 89

94 Equitrac Office TM Cost Reduction and Printing Management With Equitrac Office software, you can track, analyze, allocate and, if necessary, recover the costs of every document that is sent to a networked printer, copier or Multifunction device. Implementing this Solution Integrates with Print & Copy Control (PCC) and hardware control terminals Equitrac Remote Management Tools Equitrac Office Auto Sync Active Directory Enterprise Database Server Works with printers, copiers and multifunction products from Ricoh and other manufacturers Integrates with existing networks and standards: Windows, Novell NetWare, UNIX and Citrix Remote configuration and management and automatic account creation Native OS and LDAP authentication Clustered Print Server Windows Print Server NetWare Print Server UNIX/Linux Print Server Equitrac Office provides cost reduction and print management capabilities including: cost allocation, charge-back, secure printing, device administration and reporting Account synchronization with external directories Scales from small single-server sites up to multi-location enterprises with thousands of devices and users Who Should Use Equitrac Office Any organization looking to reduce output costs and better manage printing resources Benefits Gives users flexible, fast and secure printing output options Addresses over-bought, under-utilized printing equipment Cost savings by directing output to the most efficient devices and eliminating unauthorized, excessive or wasteful printing Accurate allocation of output costs back to users, departments, projects or clients Simplified administration improves service levels and reduces help desk calls Environmental benefits through the reduction of resources consumed Using Equitrac Office Determine who may print to which devices and route jobs away from desktop printers to more efficient networked MFPs Establish printing rules - for example, documents containing greater than 10 color pages can be directed to a designated device Re-route jobs based on device status such as paper out, offline, jam, etc. Track costs of documents depending on their attributes (i.e. color, duplex, stitching, etc.) and create different charging schedules for internal and external users Follow-You Printing lets you release print jobs at the most convenient device so you can print where you happen to be and avoid waiting for a device to free up Secure Document Release holds confidential print jobs in a secure queue until released for print by the document owner Summary, detailed and total activity reports are available and data can be exported for analysis Equitrac s Device Monitoring Engine provides a single console to track devices status including paper, toner levels, or errors Major Applications Can be widely applied to businesses and government entities seeking output cost reduction, printing device management and security for printed information Complementary Products Print & Copy Control software Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Nuance, is a Strategic Partner in the Ricoh Partner & Alliance Community. 90

95 Universal print drivers The Universal print driver provides a single intelligent advanced driver, which can be used across your fleet of Multifunction Products and Laser Printers. The Universal print driver lets you simplify printer support and lower management costs without sacrificing the features important to your users. Universal Implementing print this driver Solution highlights The universal drivers use bidirectional communication to capture device information and maximize features Optional PrinterSwitcher utility allows selectable device destination prior to printing PCL6 and Postscript drivers for Universal Print Simplified driver management means lower cost of ownership Windows XP, Windows Vista, Windows 7, Windows 8, Windows Server 2003 (standard & enterprise), Windows 2008 (standard & enterprise), Windows Server R2 (standard & enterprise), Windows Server 2012 (foundation, essentials & standard), Novell Netware 6.5 SP2 or later 32-bit and 64-bit drivers available English, French, German, Italian, Spanish and Dutch Compatible with Citrix environments Removes a big burden from IT departments Say good-bye to the hassle of supporting device-specific drivers by leveraging the Universal print driver. The UPD gives end-users the ability to output to virtually any printing device. There is no need to change drivers when new printers or MFPs are installed, and the same Universal print driver can be used for both MFPs and laser printers. This solution available for FREE Download Reduces hidden support costs and lowers TCO Save time certifying new machines. Once the Universal print driver is certified for use, only the new functionality needs to be tested saving IT resources. Support costs are lowered by reducing calls to Helpdesk personnel and through easier and more streamlined device management. Delivers full-featured printing to your users The Universal print driver uses bidirectional communication to connect with and determine the capabilities of the printing device. For newer devices, the Universal print driver provides the full functionality of the device including advanced features and finishing capabilities. For older model machines and most 3rd-party devices, the driver enables the maximum functionality from a set of universal generic printing features including: paper, layout, print quality, duplex, staple and more. Provides a better printing experience Give your users a consistent printing interface while making it obvious and easy to know which driver to choose. By simplifying the process for users, unsuccessful printing is reduced with fewer calls to the Helpdesk. 91

96 Intelligent Barcode Solution Barcode Printing With Intelligent Barcode Solution (IBS) installed, Ricoh printers and MFPs can print output that contains barcodes. IBS is compatible to the industry standard for barcode printing with laser printers. IBS supports over 70 types of barcodes including 2D barcodes PDF417, UPS Maxicode and Data Matrix codes. Implementing this Solution IBS is downloaded from the Stethos web site and installed directly on the MFP or printers hard disk drive License key is provided when purchased Major Applications Pick slips, packing lists, manifests and other documents in warehousing and transportation Label sheets, wrist band sheets and other documents in healthcare IBS supports over 70 types of barcodes Customers who use SAP or other enterprise resource planning systems Installing Intelligent Barcode Solution on your Ricoh MFPs and printers provides you the ability to print over 70 different types of barcodes Ricoh Partner & Alliance Community Who Should Use Intelligent Barcode Solution Any customer whose applications require output devices with barcodes that reside on the printer Benefits Replace HP and other printers with proprietary barcode solutions Supports over 70 types of barcodes including 2D barcodes PDF417, UPS Maxicode and Data Matrix codes Full SAP integration Bar code information is verified against specs Using Intelligent Barcode Solution IBS will automatically print barcodes on customers documents once installed on the Ricoh MFP or printer Ricoh Partner & Alliance Community The developer of this product, Stethos USA, is a Gold Business Partner in the Ricoh Partner & Alliance Community. 92

97 Utilities, Plug-ins & Drivers AS/400 Host Print Transform (Workstation Customization Object - WCO) Host print transform for basic printing from IBM AS/400 (only) IBM AS/400 - OS/400 V5R1 and V5R2 No host programming changes EBCDIC to ASCII, PCL Supported 100% by IBM Report printing only (green bar) Supported features: input tray, output tray, simplex/duplex, portrait, landscape MetaFrame - Device Option Utility Provides for extended print features Create customized individual print jobs, utilize all device finishing features Support for Citrix Metaframe servers Novell Distributed Print Service - NDPS Gateway Configures printers and Multifunctional products so that they are seamlessly integrated with Novell s NDPS architecture and NWAdmin Acts as interpreter between Novell s NDPS and the printer s network card Reduces the challenges of setting up printers Gain the ability to drag-and-print documents Detailed real-time printer and job status with SmartDeviceMonitor Snap-in SAP Device Type Drivers Drivers enable seamless integration of Ricoh devices within SAP environments Designed to take full advantage of device finishing features (staple, punch, sort, etc.) Solution Available for FREE Download 93

98 Utilities, Plug-ins & Drivers SAP R/3 Barcode & OCR Package Font based one dimensional barcode & OCR A1 & B product Available on DIMM, Hard disk download and SD-Card Supports most MFPs and printers, including SAP ABAP program for check sum calculation UNIX Filters Enables printing to Ricoh MFPs and printers in UNIX environments Provides easy network installation and support for device finishing options Installation script automates set-up in a UNIX environment Device Option support printer input filter, enables use of Ricoh MFPs and printers with optional items such as Finisher and Paper Bank Solution Available for FREE Download 94

99 Assessment & Cost Recovery Solutions Comparison PCS Director Device Manager NX Accounting Equitrac Office Equitrac Express Ricoh Print & Copy Control (for Equitrac Office/ Express) NSi Output Manager Trackable Device Usage Copy P 3 P P P P P Print P P P P P P Scan P 3 P P P P P Fax P 3 P P P P P Distinguish color from B&W P P P P P P Color coverage / intensity Differentiate document sizes P P 1 P P P P "Walk-up" activity P 3 P P 4 P 4 P P Track network and local printing P P P P Track in linear feet and per square inch P P P P Printing Rules and Output Control Customize printing rules P P P P P Auto re-direct to most efficient printer P P P P Auto re-route if device is offline or unavailable P P P P Restrict features available to each user P P 2 P P P P Set quotas/budgetary account limits by user P P P P P Set usage limits and restrict features of a device P P P P P Force settings (for example: duplex) P P P P P Enforce limits (w/customizable pop-up notices) P P P P P Pop-up notice to user of costs, suggest alternatives P P P P Hold output at device until released by user P P P P 1 Differentiates letter or not letter. 2 Requires SmartDeviceMonitor 3 Requires Embedded PCS Director running on MFP P = Feature is supported O = Feature is supported by an option 4 Requires user to authenticate 5 Requires Print & Copy Control * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers 95

100 Assessment & Cost Recovery Solutions Comparison PCS Director Device Manager NX Accounting Equitrac Office Equitrac Express Ricoh Print & Copy Control (for Equitrac Office/Express) NSi Output Manager Charge-back Methods Associate costs back to users and clients for billing purposes P P P P P P Utilize user PIN codes P P P P P P Setup declining balances by user P P P P P User / department codes P P P P P P Job / client codes P P P P P Bill to multiple account code fields P P P P P Payment by campus card P P P P Payment by debit to network printing account P P P P Payment by online or stored value card P P P P Payment by coin/bill P P P Setup output costs by attribute (i.e. color, duplex) P P P P P Calculate cost based on job-specific variables P P P P P Ability to create different pricing schedules for charge-back P P P P P P Multi-currency support P 1 P P P Analysis & Reporting Device usage reporting/tracking P P P P P Device status monitoring P 2 P P P Budgets and cost baselines P P P Printing bottlenecks on network P P P P Library of predefined graphical reports P P P P Ability to export report data P P P P P Automatically reports P P P P Report event scheduling P P P P 1 The currency automatically changes in PCS Director based on the Windows regional settings. 2 Requires SmartDeviceMonitor 3 Usage vs. Duty-Cycle Report will show this P = Feature is supported O = Feature is supported by an option 4 Customer-facing reports only * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers 96

101 Assessment & Cost Recovery Solutions Comparison PCS Director Device Manager NX Accounting Equitrac Office Equitrac Express Ricoh Print & Copy Control (for Equitrac Office/Express) NSi Output Manager Integration with Other Software / Systems Accounting systems P P P CAD systems P GlobalScan P 4 P 4 P 5 Blackboard transaction system P P Cbord Odyssey PCS P P Diebold P P Debitec P P Output Device Access Card reader P P O 1 P User codes P P P P P P Network login P P P P P Software Operating Environment Solution runs on MFP P P P Solution runs on Print Server P P O 7 Utilizes a dedicated driver P 2 Solution runs on Client Computers P P 6 P 6 P Solution runs on Host Server P P P P P Supports up to 50 MFPs P P P P P Supports up to 100 MFPs P P P P Supports up to 250 MFPs P P P P Supports up to 750 MFPs P P P P Supports non-ricoh MFPs/Printers P P P P Offline terminal capability 1 Optional proximity card reader authentication provides device security and is compatible with most HID, Casi-Rusco, NexWatch ID cards 2 If pop-up needed P P = Feature is supported O = Feature is supported by an option 3 Must be Windows-based. 4 Supports single sign-on with GlobalScan NX 5 Supports single sign-on with GlobalScan 3.1 w/workflow Suite or GlobalScan NX 6 Rules-based printing client app to implement selected rules 7 NSi has a postscript driver that can be used as a single driver for all PS capable devices. This is optional but included with the product. Other device specific drivers may be used if desired * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers 97

102 Assessment & Cost Recovery Solutions Comparison PCS Director Device Manager NX Accounting Equitrac Office Equitrac Express Ricoh Print & Copy Control (for Equitrac Office/Express) NSi Output Manager Security, Authentication & Admin. Windows Active Directory P P P P P Novell Directory Services P LDAP P P P P P Citrix P P P Netware P Automated installation to clients P 3 P P P Remote installation P 4 P P P 4 P Centralized configuration P P P P P Separate administration tool P P 5 P 5 P P Developer / Customization tools Branding of the user interface P P O Custom fields based on printer and application P P P P Complementary Solutions Document Capture P P Card Access P P P P Typical Usage Environment Enterprise / Large Organization P P P P Departmental / Medium-sized Organization P P P P P Small Organization P P P P P Colleges/Universities P P P P P 1 Novell--Windows-based only 2 Machine software must be Windows-based P = Feature is supported O = Feature is supported by an option 3 Requires a third-party IT application to support Automatic Installations to user's workstations 4 Requires a third-party IT application to support Remote Installations to select Ricoh Family Group MFPs (Ricoh, Savin, Lanier) 5 Included in base product * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers 98

103 Ricoh Aficio Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Color Multifunction Aficio GX3000S Y Y Y Aficio GX3000SF Y Y Y Aficio GX3050SFN Y Y Y Aficio SP C231SF/ SP C232SF Y Y Y Aficio MP C2030 Y Y Y Aficio MP C2050/ SPF, MP C2550/SPF Y Y Y C 2 Y Y Y Aficio MP C6000/ C7500 Y C 2 Y Y Y Ricoh Pro C550EX/C700EX Y C 2 Y Y Ricoh Pro C900/C900s Y Y Y Y Y Y Aficio MP C6501SP / MP C7501SP Y Y Y Y Ricoh Pro C720/C720s Y Y Y Aficio MP C300/C300SR/C400/C400SR Y Y Y Y Y Y Y Aficio MP C2051/MP C2551 Y Y Y Y Y Aficio MP C3001/C3001G/C3501/C3501G Y Y Y Y Y Y Y Aficio MP C4501/C4501G/C5501/C5501G Y Y Y Y C 2 Y Y Y Aficio MP C4501A/C4501AG/C5501A/C5501AG Y Y Y Y Y Pro C901/C901s Graphic Arts Edition Y Y Y Aficio SP C240SF / SP C242DF Y Y Y Aficio MP C305 Y Y Y Y Aficio MP C3002/C3002G/C3502/C3502G Y Y Y Y Aficio MP C4502/C4502G/C5502/C5502G Y Y Y Y Aficio MP C4502A/C5502A Y Y Y Y MP C3003 Y Y Y MP C4503 Y Y Y 1 Requires PostScript option. Requires Memory upgrade (if available). 2 Requires Java VM Card Type I for PCC v4 99

104 Ricoh Aficio Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Color Multifunction (cont d) MP C5503 Y Y Y MP C6003 Y Y Y MP C6502 Y Y Y MP C8002 Y Y Y Black & White Multifunction Aficio MP 2500/SPF Y Y Y Aficio MP 2550B / MP 3350B Y Y Y Y Y Aficio MP 2550SP/SPF, MP 3350SP/SPF Y Y Y C 2 Y Y Y Aficio MP 4000B / MP 5000B Y Y Y Y Y Aficio MP 4000SP/SPF, MP 5000Sp/SPF Y Y Y C 2 Y Y Y Aficio MP 171/MP 171F/MP 171SPF Series Y Y Y Ricoh Pro 906EX/ 1106EX/1356EX Y C 3 Y Y Y Aficio MP 1600/spf/L, MP 2000/spf/L Y Y Y Aficio MP 6001/MP 7001/MP 8001/MP 9001 Y Y Y Y C 2 Y Y Aficio SP 3400SF / SP 3410SF Y Y Y Y Aficio MP 2851SP / MP 3351SP Y Y Y Y C 4 Y Y Y Aficio MP 4001G/SP, MP 5001G/SP Y Y Y Y C 4 Y Y Y Ricoh Pro 907EX / 1107EX / 1357EX Y Y C 5 Y Y Y 1 Requires PostScript Option. Requires Memory upgrade (if available). 2 Requires Java VM Card Type F for PCC v4 3 PCC v3 only 4 Requires Java Type F 5 Requires Java 100

105 Ricoh Aficio Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Black & White Multifunction (cont d) Ricoh Pro 907 / 1107 / 1357 Y Y Y Y Y Aficio MP 6000/MP 7000/MP 8000 Y Y U Y U Y Y Aficio MP 201F/MP 201SPF Series U Y U Y Y Aficio SP 1200SF Y Y Y Aficio SP 5200S/SP 5210SF/SP 5210SR Y C 2 Y Y Y Aficio MP 2852/MP 3352 Y Y C 2 Y Y Y Aficio MP 2352SP/MP 2852SP/MP 3352SP Y Y C 3 Y Y Y SP 4410SF Y Y Y Y Aficio MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Aficio MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Aficio SP 3500SF / SP 3510SF Y Y Y Y Aficio MP 301SPF Y U Y Y Y Color Printers Aficio SP C231N/ C232DN Y Y Y Aficio SP C311N/ SP C312DN Y Y Y Aficio SP C820DN/ SP, C821DN Y Y Y GX2500 Y Y Y GX e3300n/gx, e3350n Y Y Y 1 Requires Java VM Card Type C for PCC v3 2 Requires Java VM Card Type O 3 Requires Java VM Card Type N 101

106 Ricoh Aficio Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Color Printers (cont d) Afico GX e5550n / GX5050N Y Y Y Aficio GX7000 Y Y Y Aficio SP C320DN U Y Y Y Aficio SP C430DN/SP C431DN U Y Y Y Aficio SP C431DN-HS HotSpot Printer U Y Y Aficio SP C242DN Y Y Y Black & White Printers Aficio SP 5100N Y Y Y Aficio SP 8200DN Y Y Y Aficio SP 9100DN Y Y Y Aficio SP3400N / SP 3410DN Y Y Y Y Aficio SP 6330N Y Y Y Y Aficio SP 4110N-KP HotSpot Printer Y U Y Y Aficio SP 4100NL Y U Y Y Aficio SP 1210N Y Y Y Aficio SP 4310N Y Y Y Y Y Aficio SP 5200DN/SP 5210DN Y Y Y Y Y SP 3500N / SP 3510DN Y Y Y Y 1 Requires PostScript Option. Requires Memory upgrade (if available). 102

107 Ricoh Aficio Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Wide Format Aficio SP W2470 MP W5100 MP W7140 FW770/FW780 Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner Aficio MP W3601 Y Facsimile FAX3320L Y Y Y FAX4430L/FAX4430NF Y Y Y FAX5510L/FAX5510NF Y Y Y FAX1190L Y Y Y 103

108 Savin Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Color Multifunction GX3000S Y Y Y GX3000SF Y Y Y GX3050SFN Y Y Y SP C231SF, SP C232SF Y Y Y C9020L Y Y Y C9020/SPF, C9025/SPF Y C 2 Y Y Y C6055/C7570 Y C 2 Y Y Y Pro C550EX/C700EX Y C 2 Y Y Pro C900/C900s Y Y Y Y C9065 / C9075 Y Y Y Y Pro C720/C720s Y Y Y C230/C230SR/C240/C240SR Y Y Y Y Y C9120/C9125 Y Y Y Y Y C9130/C9130G/C9135/C9135G Y Y Y Y Y C9145/C9145G/C9155/C9155G Y Y C 2 Y Y Y C9145A/C9145AG/C9155A/C9155AG Y Y Y Y Y Pro C901/C901s Graphic Arts Edition Y Y Y SP C240SF / SP C242SF Y Y Y MP C305 Y Y MP C3002/C3002G/C3502/C3502G Y Y MP C4502/C4502G/C5502/C5502G Y Y MP C4502A/C5502A Y Y MP C3003 Y Y Y MP C4503 Y Y Y 1 wrequires PostScript option. Requires Memory upgrade (if available). 2 Requires Java VM Card Type I for PCC v4 104

109 Savin Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Color Multifunction (cont d) MP C5503 Y Y Y MP C6003 Y Y Y MP C6502 Y Y Y MP C8002 Y Y Y Black & White Multifunction 7025 Y Y Y 9025B/9033B Y Y Y 9025SP/SPF, 9033SP/SPF Y C 2 Y Y Y 9040B/9050B Y Y Y 9040SP/SPF, 9050SP/SPF Y C 2 Y Y Y 917/917F/917SPF Y Y Y Pro 906EX/ 1106EX/1356EX Y C 3 Y Y Y 9016/spf/s, 9021d/dspf/ds Y Y Y 9060/9070/9080/9090 Y Y C 2 Y Y SP 3400SF / SP 3410SF Y Y Y Y 9228SP / 9233SP Y Y C 4 Y Y Y 9240G/SP, 9250G/SP Y Y C 4 Y Y Y Pro 907EX / 1107EX / 1357EX Y Y C 5 Y Y Y 1 Requires PostScript Option. Requires Memory upgrade (if available). 2 Requires Java VM Card Type F for PCC v4 3 PCC v3 only 4 Requires Java Type F 5 Requires Java 105

110 Savin Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Black & White Multifunction (cont d) Pro 907 / 1107 / 1357 Y Y Y Y Y /8080/8090 U Y U Y Y 920F/920SPF U Y U Y Y SP 5200S/SP 5210SF/SP 5210SR Y Y Y MP 2852/MP 3352 Y C 2 Y Y Y MP 2352SP/MP 2852SP/MP 3352SP Y Y C 2 Y Y Y SP 4410SF Y Y C 3 Y Y Y SP 4410SF Y Y Y Y MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y SP 3500SF / SP 3510SF Y Y Y Y MP 301SPF Y U Y Y Y Color Printers SP C231N/ C232DN Y Y Y SP C311N/SP C312DN Y Y Y CLP340D / CLP350D Y Y Y GX2500 Y Y Y GX e3300n / GX e3350n Y Y Y 1 Requires Java VM Card Type C for PCC v3 2 Requires Java VM Card Type O 3 Requires Java VM Card Type N 106

111 Savin Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Color Printers (cont d) GX e5550n / GX5050N Y Y Y GX7000 Y Y Y SP C320DN U Y Y Y CLP37DN/CLP42DN U Y Y Y CLP42DN-HS U Y Y SP C242DN Y Y Y Black & White Printers SP 5100N Y Y Y MLP150DN Y Y Y MLP175n Y Y Y SP3400N / SP 3410DN Y Y Y Y MLP235n Y Y Y Y MLP36N-KP Y U Y Y MLP31L Y U Y Y SP 4310N Y Y Y Y Y SP 5200DN/SP 5210DN Y Y Y Y Y SP 3500N / SP 3510DN Y Y Y Y 1 Requires PostScript Option. Requires Memory upgrade (if available). 107

112 Savin Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Wide Format 2404WDP 5100WD 7140WD 7700W / 7800W Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner 3406WD Y Facsimile SF3730 Y Y Y SF3770/NF Y Y Y SF3799/NF Y Y Y FAX1190L Y Y Y 108

113 Lanier Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Color Multifunction GX3000 Y Y Y GX3000SF Y Y Y GX3050SFN Y Y Y SP C231SF/SP C232SF Y Y Y LD520CL Y Y Y LD540C/G/SPF, LD550CG/SPF Y C 2 Y Y Y LD260c/LD275c Y C 2 Y Y Y Pro C550EX/C700EX Y C 2 Y Y Pro C900/C900s Y Y Y Y LD365C / LD375C Y Y Y Y Pro C720/C720s Y Y Y LD130C/LD130CSR/LD140C/LD140CSR Y Y Y Y LD620C/LD625C Y Y Y Y Y LD630C/LD630CG/LD635C/LD635CG Y Y Y Y Y LD645C/LD645CG/LD655C/LD655CG Y Y C 2 Y Y Y LD645CA/LD645CAG/LD655CA/LD655CAG Y Y Y Y Y Pro C901/C901s Graphic Arts Edition Y Y Y SP C240SF / SP C242SF Y Y Y MP C305 Y Y Y Y MP C3002/C3002G/C3502/C3502G Y Y Y Y MP C4502/C4502G/C5502/C5502G Y Y Y Y MP C4502A/C5502A Y Y Y Y MP C3003 Y Y Y MP C4503 Y Y Y 1 wrequires PostScript option. Requires Memory upgrade (if available). 2 Requires Java VM Card Type I for PCC v4 109

114 Lanier Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Color Multifunction (cont d) MP C5503 Y Y Y MP C6003 Y Y Y MP C6502 Y Y Y MP C8002 Y Y Y Black & White Multifunction LD125 Y Y Y LD425B/LD433B Y Y Y LD425SP/SPF, LD433SP/SPF Y Y Y Y LD040B/LD050B Y Y Y LD040SP/SPF, LD050SP/SPF Y Y Y Y LD117/LD117F/LD117SPF Y Y Y Pro 906EX/ 1106EX/1356EX Y Y Y Y LD316/L, LD320d/dL Y Y Y LD360/LD370/LD380/LD390 Y Y Y Y SP 3400SF / SP 3410SF Y Y Y Y LD528SP / LD533SP Y Y Y Y Y LD140G/SP, LD150G/SP Y Y Y Y Y Pro 907EX / 1107EX / 1357EX Y Y Y Y Y 1 Requires PostScript Option. Requires Memory upgrade (if available). 2 Requires Java VM Card Type F for PCC v4 3 PCC v3 only 4 Requires Java Type F 5 Requires Java 110

115 Lanier Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Black & White Multifunction (cont d) Pro 907 / 1107 / 1357 Y Y Y Y Y LD260/LD270/LD280 U Y U Y Y LD220F/LD220SPF U Y U Y Y SP 5200S/SP 5210SF/SP 5210SR Y Y Y MP 2852/MP 3352 Y C 2 Y Y Y MP 2352SP/MP 2852SP/MP 3352SP Y Y C 2 Y Y Y SP 4410SF Y Y C 3 Y Y Y SP 4410SF Y Y Y Y MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y SP 3500SF / SP 3510SF Y Y Y Y MP 301SPF Y U Y Y Y Color Printers SP C231N/ C232DN Y Y Y SP C311N/ SP C312DN Y Y Y LP540C/LP550C Y Y Y GX2500 Y Y Y Y Y Y 1 Requires Java VM Card Type C for PCC v3 2 Requires Java VM Card Type O 3 Requires Java VM Card Type N 111

116 Lanier Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Color Printers (cont d) GX e5550n / GX5050N Y Y Y GX7000 Y Y Y SP C320DN U Y Y Y LP137CN/LP142CN U Y Y Y LP142CN-HS U Y Y SP C242DN Y Y Y Black & White Printers SP 5100N Y Y Y LP150dn Y Y Y LP275hdn Y Y Y SP3400N / SP 3410DN Y Y Y Y LP235N Y Y Y Y LP136N-KP Y U Y Y LP131NL Y U Y Y SP 4310N Y Y Y Y Y SP 5200DN/SP 5210DN Y Y Y Y Y SP 3500N / SP 3510DN Y Y Y Y 1 Requires PostScript Option. Requires Memory upgrade (if available). 112

117 Lanier Hardware Compatibility Advanced Distribution Solutions RICOH PART- NER Y C U = Compatible = Compatible with condition, see notes. = Compatibility status not yet available. Hotspot Enterprise HotSpot MFP IPDS PCS Director Ricoh Print & Copy Control Device Manager NX Accounting Equitrac Office Equitrac Express Wide Format LP124W LW5100 LW7140 LW110 / LW111 Epson Stylus Pro 7700 / 9700 Wide Format Color Scanner LW426 Y Facsimile LF312 Y Y Y LF412/LF417e Y Y Y LF510/LF515e Y Y Y FAX1190L Y Y Y 113

118 Specialty & Development Solutions Contents Specialty AccuRoute Digital StoreFront Digital StoreFront Essentials ecopy ShareScan for Healthcare Fiery Central FusionPro Desktop FusionPro Server M.I.S. Print PlanetPress Suite PowerPress QDirect Reform PDC Ricoh Testing and Grading Solution WebCRD Development DigiDocFlow DocuClass DocuLex Archive Studio shaded rows indicate partner solution 114

119 AccuRoute Enterprise-class Document Capture and Workflow Platform Omtool AccuRoute helps businesses and law offices of all sizes bridge the gaps in their paper-intensive business processes and workflows. Through our expanding platform of secure and scalable document capture, processing, delivery, and archive capabilities, our customers reduce the costs, complexity and compliance risk associated with all the paper. Capture for... AccuRoute allows customers to capture information from all of their paper and electronic documents and integrate it with sophisticated back-end processes or workflows. Who Should Use AccuRoute Document-intensive organizations of all sizes wanting to streamline the capture and conversion of paper and electronic documents into a variety of formats and distribute the information to multiple destinations at the same time Businesses wanting to reduce the costs, complexity and compliance risks associated with all the paper Benefits Reduces costs by creating electronic images that reduce paper and related consumables while leveraging previous investments in hardware/infrastructure Increases productivity by streamlining the document handling workflows Reduces liabilities and supports corporate initiatives by adhering to record-retention requirements, government regulations and compliance mandates Uses barcoded cover sheets containing routing rules to simultaneously deliver documents to their desired destinations Converts paper and electronic documents into a variety of formats (PDF, TIF, JPG, DOC, RTF, XLS, & TXT) Tracks and records documents during each phase of delivery (including confirmations), providing a time-stamped, server-based audit trail Cost recovery and tracking features available with compatible popular systems such as Copitrak, Equitrac, and nqueue Billback Self Distribution Store LOB Applications Network Folder Web Folder Fax Printer Distribution List ECM Repository Archive Network Folder ERP CRM Database, etc Implementing this Solution AccuRoute has native connectivity into all the major Document and Records Management Systems, Litigation Support Systems and Time & Billing Systems AccuRoute integrates with most leading scanners and multi-function peripherals (MFPs) to deliver flexible, distributed document capture Integrates with Autonomy imanage, DM, and Microsoft SharePoint with AccuRoute Extensions Major Applications Law Firms, Healthcare Providers, Financial Services & Insurance, Manufacturers, and any customer needing Enterprise Fax Servers Helps companies meet compliance guidelines Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Omtool, is a Gold Business Partner in the Ricoh Partner & Alliance Community. Using AccuRoute Scan-to-Self -- , network folders, or web folders Scan-to-Distribute -- , fax, printers, and distribution lists Scan-to-Store -- enterprise content management systems (ECM) including document management, records management, litigation support, and traditional enterprise content management systems, repositories, archives, or network folders Scan-to-Line-of-Business (LOB) applications -- Including ERP, CRM and databases Scan-to-Fax -- full fax functionality and distribution 115

120 Digital StoreFront Web to Print Solutions Digital StoreFront (DSF) is a web based file submission tool that simplifies print ordering over the Internet or Intranet to maximize Total Document Volume (TDV) on the Ricoh HV product line up. DSF maximizes customer reach, ensures base retention, optimizes the customer s profitability and provides unmatched control and flexibility. DSF can be self-hosted on the customer server or hosted on EFI s server as an ASP. Implementing this Solution Network/Internet connectivity Major Applications Highly versatile solution ideal for: EFI Digital StoreFront Customer-Hosted Version Customer Firewall Login File Upload Order Proof Status Print Requestor Digital StoreFront Login File Download Access Order Operator Customer Site Hosting DSF gives you full control over your solution while maintaining security. The ASP version (Not Shown Above) is hosted and maintained by EFI, providing the benefits of DSF without all the effort. Corporations, departments, government and academia Commercial printers, specialty and quick printers, book publishers Ad Hoc Customer provides the printer content and then specifies the job online using DSF s dynamic job ticketing engine. Static Printer hosts the file and either preconfigures and locks the specification down or allows the customer to specify from a limited set of print services. Who Should Use Digital StoreFront Ideal for local, national or global document production centers or departments needing a centralized document job submission portal via the web, job tracking, and job cost estimation Benefits Personalized web site Grow your reputation in the market and take customers from the competition Automate the workflow in your Print Center, improving productivity and device utilization Eliminate the manual handling of files, redundant data entry and opportunity for error Job tracking from beginning to end Decrease proofing cycle time Pricing & Tax Administration Merchant account support Increase customer satisfaction and retention with easy to use customer interface Using Digital StoreFront Allows print centers to accept files not encumbered by the small size limitations Does not require print centers to have all of the software application packages and versions to open up print files for printing. Digital StoreFront converts everything to PDF PDF files are created on users desktop so the print center does not have to worry about missing fonts or resource forks saving time and money Customizable print ticket so the print center does not have to call the end user to get job specifications like finishing, weight of paper, etc. Strong reporting capabilities for invoicing, charge backs or budgets Device independent DSF can send jobs to any print device that can handle a PDF file Non-Print Printer hosts the product or product description for an item that does not require any print action (non print product), customer orders from Catalog. Kit A set of products which can include a combination of Ad Hoc, Catalog, or VDP that are sold as one product within the Catalog. VDP Printer hosts the VDP template, customer fills in the variable data either via a web form or by uploading a list of recipients, resulting in a personalized print product. Complementary Products PowerPress, Fiery Central, Fiery Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, EFI, is a Platinum Business Partner in the Ricoh Partner & Alliance Community. 116

121 ecopy ShareScan for Healthcare Accelerate Clinical Document Capture ecopy ShareScan for Healthcare turns your network scanners and MFPs into on-ramps for routing patient data into Electronic Health Records (EHRs). It unlocks data held in paper form, accelerates access to patient data and makes patient records more complete, while complying with HIM scanning protocols. ecopy ShareScan for Healthcare Implementing this Solution Provides additional connectors and extenders for leading ECM, fax server, and other popular business applications Supports industry standard IHE profiles and customized solutions for the most popular EHR platforms Uses the HL7 CDA format to support interoperability and information exchange between systems and providers Major Applications Healthcare facilities, clinics, hospitals, and physicians offices ecopy ShareScan for Healthcare collapses multi-step scanning workflows into a few simple button presses on a network scanner or MFP. Who Should Use ecopy ShareScan for Healthcare Organizations looking to accelerate access to patient data and make patient records more complete, using existing scanners and MFPs Benefits Enable quicker access to patient records Shift the scanning of time sensitive documents from centralized operations to the existing scanners and MFPs closer to the point of care Reduce time spent looking for documents by creating easy-to-find, logically named, searchable files Support HIM scanning protocols with a standardized interface across capture devices Simplify point-of-care scanning with customized workflows Automate paper forms processing, reduce errors and cut costs Capture information trapped in paper making it accessible and usable Cost-effective and easy to deploy Using ecopy ShareScan for Healthcare Dynamic patient and document type look-ups enable accurate indexing Create your own customized workflows with Quick Connect using Scan-to profiles for integration with popular ECM, fax server, and business applications Intuitive graphical user interface and consistent user experience across all MFPs Automatically convert hardcopy originals into Microsoft Word, Excel and PDF files including columns, graphics and tables Use Image Enhancement processes to clean up scanned documents Automate routine scanning tasks such as naming, batching, splitting, filing, indexing and routing scanned documents by reading barcodes Process forms faster with zonal OCR to extract data and pass it to back-end applications Paper and electronic document process automation Document conversion and data extraction General business document distribution and archiving Complementary Products ecopy PDF Pro Office, Equitrac Express, Equitrac Office, Equitrac Professional, Optional External Keyboard Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Nuance, is a Strategic Partner in the Ricoh Partner & Alliance Community. 117

122 M.I.S. Print Transform Legacy Datastreams M.I.S. Print is a software solution that converts Xerox LCDS data streams (DJDE, Metacode, and XES/UDK) to PostScript enabling customers to print legacy mainframe jobs on any networked printer. Integrate newer networking and printing technologies with legacy applications and gain greater efficiency without costly re-programming. M.I.S. Print also provides tools to change, add, delete, or display print resources. Inputs RSA Server or Co-Resident on Print Controller Outputs Production Printers Implementing this Solution Supports LCDS, DJDE Metacode, XES/ UDK, SCS, ASCII, and EBCDIC Line Data Fully integrated with RSA s QDirect output management and queuing solution Centralized Management of Printer Resources: All printer resources (fonts, forms, etc.) are loaded on the server With multiple printer installations, printer resources are managed from one location and easily replicated to all printers, eliminating manual resource updates at each printer Legacy Data Streams LCDS,DJDE, Metacode Electronic Output and Archiving M.I.S. Print improves productivity by transforming LCDS and metacode data streams for printing on network, midrange, or production printers. Major Applications An organization which has a centralized print shop can benefit from RSA QDirect managing their print document workflow Who Should Use M.I.S. Print Organizations with legacy LCDS/Metacode transactional documents to print these documents on standard Postscript printers without requiring document re-engineering Benefits Improve productivity by transforming LCDS and metacode data streams for printing on network, midrange, or production printers Reduce printing expenses by consolidating printers Enable printing and sharing of proprietary legacy documents Enable distributed print Expand use with PDF and archiving Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Rochester Software Assoc., is a Gold Business Partner in the Ricoh Partner & Alliance Community. Using M.I.S. Print Supports all paper sizes and offers robust media handling and fill inline finishing support Full and subset reprinting Resource management with automatic distribution to multiple controllers PDF/A archiving, splitting, indexing, and document management integration Enable remote printing to any PostScript-capable printer, distributing documents electronically and printing at the point of need while maintaining document integrity Comprehensive OTEXT support and BTEXT support for check assurance Highlight color support 118

123 PowerPress Advanced Document Production and Workflow Management PowerPress is a short-run, on-demand, scalable document production solution designed for production printing of black and white and color documents. PowerPress optimizes document production to maximize ROI through advanced print job and workflow management, combined with exceptional versatility, quality and reliability. Implementing this Solution Produce multiple jobs simultaneously across multiple devices Job Input Document Processing Output Produce a single job over multiple devices Establish distribute-and-print remote facilities Network/Internet connectivity Digital Files via internet Output Support for multiple output devices -can start with entry-level configuration and add features as needed PCs / Macs Scanned hard copy PowerPress Digital files Internet Solo Server (supports one print engine) Plus Server (cluster up to 4 B+W or 2 color print engines) Max Server (cluster up to 12 B+W or 5 color print engines) PowerPress offers a single solution that addresses a wide variety of production workflow problems associated with job input, document processing and output Major Applications Who Should Use PowerPress Local, national or global document production centers or departments whether the need is to produce one job quickly or multiple jobs simultaneously Benefits to Users Delivers advanced cost-effective document production and workflow management Maximizes return on investment Versatile enough to handle diverse requirements and optimized for growth Reliable to the point of virtually eliminating downtime Capable of unmatched productivity Designed for absolute quality, consistent, accurate and pleasing output Using PowerPress Network job submission from a PC or Mac and remote job submission via the Internet Hard copy scanning input Direct job submission of PostScript, PCL, TIFF and PDF files Preview and manipulate jobs prior to printing without original application or re-riping Archive, schedule jobs, and export job information to third party billing tools Print at device s maximum speed regardless of page content Page and job level error detection across all connected print devices Distribute jobs across multiple devices Highly versatile solution ideal for: Corporations, departments, government and academia Commercial printers, specialty and quick printers, book publishers Typical printing applications: Sales and marketing collateral Personalized and variable data documents Operations, training manuals and product documentation On demand books Complementary Products Digital StoreFront Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, EFI, is a Platinum Business Partner in the Ricoh Partner & Alliance Community. 119

124 QDirect Document and Print Output Manage and Routing QDirect allows you to consolidate printing and maximize equipment utilization. It accepts jobs from any source, including the network, mainframes, hot folders, and other RSA applications such as WebCRD and M.I.S. Print. You can then centrally manage and route all of those print jobs to a wide range of destinations such as production printers, office printers, archival systems, , or submit into an external prepress and workflow application. Inputs Outputs Implementing this Solution Runs on a highly scalable, reliable, RSAprovided server or VMware image Java client (unlimited licenses) runs on any PC desktop, providing operators with easy access LDAP and Active Directory integration Web-to-Print Production Print Output Major Applications Hardcopy Scan to Print Center TM Department Printing An organization which has a centralized print shop can benefit from RSA QDirect managing their print document workflow. Legacy Data Streams Queuing, Spooling, Job Management, Routing, Re-print, Accounting, User and Access Control Document Management and Workflow Applications Ricoh Partner & Alliance Community QDirect is able to automatically determine printer availability, balance the load, and direct each job to the appropriate queue. Who Should Use QDirect Companies with multiple input sources or printers Companies who require job or color-splitting and job batching Corporate print centers running mainframe, network and publishing jobs Benefits Network Boost productivity by controlling and automating production Reduce costs by maximizing printer utilization Improve flexibility and time to delivery by simplifying workflows Analyze centralized accounting billing or business planning Using QDirect Electronic Output and Archiving Versatile: Accepts multiple inputs and data streams Extensible: Supports custom scripting to address your most complex requirements Thorough: Manages print workflow from start to finish Flexible: Supports diverse multivendor print center hardware and software Valuable: Enhances productivity and enables accountability through reporting Scalable: Grows with your needs with add-on modules, APIs, and customizations Secure: Provides User Rights Management to restrict access and functions Ricoh Partner & Alliance Community The developer of this product, Rochester Software Assoc., is a Gold Business Partner in the Ricoh Partner & Alliance Community. 120

125 Reform PDC Print, Distribute and Capture Documents Reform PDC is a comprehensive document capture and output solution that accepts print stream data from any operating system or application, formats the information and can provide automated distribution to printers, fax, and archive systems without manual intervention. Tight integration with Ricoh MFPs provides users with the ability to access host system information right from the MFP control panel, enabling users to complete forms or file documents to archive systems directly from the control panel of any MOST enabled Ricoh MFP. Implementing this Solution Reform PDC is a modular solution providing forms creation and print output from host systems and other applications as its foundation User Printing Host Printing MFP Scan & Route System Printers/MFPs The key optional components of Reform PDC include: MOST (MFP scanning), Tag Doc (trackable barcode tagging), DAC (document approval process management), Snap Doc (digital camera workflow integration) and plug-ins for , fax and archive systems Barcode Tagging of Signature Pages Output Document Approval Chain Reform Tracker Fax System Archive System Appearance of the scanning interface on the MFP and presented options can be customized to the needs of an organization s workflow MFP login verification and 512 bit encryption for high security Reform PDC enables host systems printing. In addition to the core capabilities, an extensive selection of plugin options allow for modular configurations that can improve workflows and reduce costs in a wide range of environments Who Should Use Reform PDC Organizations looking to improve document processes including forms printing, document capture and routing, and automation of signature and approval processes Benefits Automated form creation process saves time and reduces costs Cost savings on host printing supplies and equipment Speed exchange of information by selecting distribution of documents when printing Ability to track paper-work that has been written on or signed Speed up and reduce errors in document approval processes Enhance document security and provide easy user access with Card Authentication User activity tracking and cost accounting to evaluate usage, minimize expenses and recapture document expenses Using Reform PDC WYSIWYG form designer lets you enhance and customize the appearance of forms Users printing from desktop applications can use the Reform PDC print driver to simultaneously direct output to printers, fax, and archive systems in one step Print to any printer or MFP with all the desired finishing options (bin/tray selections, collating, stapling, duplexing, etc.) Scan documents at the MFP and route PDF files to multiple destinations Documents are automatically faxed, ed or indexed for archiving using information in the print stream or that was entered using the MFP interface or print driver screen Pages requiring signature can be tagged with a trackable barcode for association with other documents and proper routing Automated approval chain for workflows requiring multiple people to approve documents WYSIWYG design of MFP control panel screen to customize view for your applications Easy installation to multiple MFPs with mass-deployment tool MFP status and activity logs (documents tracked as they are scanned to ensure delivery) Administration capabilities to control and regulate document approval chains Major Applications Host system forms printing Document capture and routing Manage signature collection and document approval Integration of documents with digital images Complementary Products DocumentMall, 500SE digital camera solution Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Fabsoft, is a Platinum Business Partner in the Ricoh Partner & Alliance Community. 121

126 Ricoh Testing and Grading Solution Forms-processing software for surveys and tests The Ricoh Testing and Grading Solution (powered by Gravic Remark Office OMR software) is a Windows based forms-processing software package for surveys and tests. This solution lets you leverage your Ricoh MFPs to grade and collect test results for you, including the creation of reports. There s no need for expensive single use hardware, and you can even create your own test forms. Implementing this Solution Installs on a Windows PC Automatically recognizes optical marks (bubbles), barcodes, or computerprinted text with Optical Character Recognition (OCR) Can also read images and file types, including TIFF, PDF, and JPG Handwritten areas are captured as images and collected for review Easily export raw data to over 35 different formats including SPSS, Excel and Access Supports processing for multi-page and double-sided forms Supports No Child Left Behind (NCLB) requirements for standardization and continual assessment of student progress Major Applications The Ricoh Testing and Grading Solution includes built-in analysis and reporting tools so you can export detailed, customizable reports. Who Should Use the Ricoh Testing and Grading Solution Organizations looking to leverage their Ricoh MFPs to automatically score tests and report results Benefits Leverage your existing MFPs; no need for expensive single use hardware Reduce expenses by creating your own test forms or using other plain paper Optical Mark Recognition (OMR) forms Eliminate specialized scanning equipment and expensive pre-printed OMR sheets Save time with automatic form sorting and page & student identification features K-12 Education Higher Education Complementary Products GlobalScan NX, NSi AutoStore, ecopy ShareScan Ricoh Partner & Alliance Community Using Ricoh Testing and Grading Solution Create and print customized OMR forms on plain paper directly from a Ricoh MFP Students can fill out forms with pens, pencils, markers, etc. not just #2 pencils Scan completed tests along with the answer key for automatic grading The results are collected and sent to the software for processing You can also customize the grading scale with separate scores for subsets of questions, which you can compare to benchmarks and other scores Includes a built-in analysis and reporting package that is used to grade tests, collect survey results, and create custom reports Export test grades to grade books or student management systems Generate reports and export as PDFs or HTML files you can post Ricoh Partner & Alliance Community The developer of this product, Gravic, Inc., is a Partner in the Ricoh Partner & Alliance Community. 122

127 WebCRD Automated web to print and Print MIS designed for in-plants WebCRD is a secure, browser-based web to print solution that automates everything from print ordering and fulfillment, to job ticketing, production management, cost tracking and billing. More than a storefront, WebCRD is built to help in-plants and print centers increase automation and grow volume without adding staff. Further extend WebCRD with optional modules, including multiple variable data options, and customizations. Implementing this Solution Runs on a highly scalable, reliable, RSAprovided server or VMware image Available on-site or Hosted/ASP (WebCRD OnDemand) SSL encrypted data streams and protocols Web-to-print Submission Manage Jobs and Workflows Hardcopy Scan to Print Center TM Open Interfaces Ad hoc Catalog Personalized and Versioned Items Inventory Business Cards Kits Production Print Output LDAP, Active Directory WebCRD automates ordering, fulfillment, job ticketing, production management and chargebacks across corporate print centers. Major Applications Built to meet the demanding requirements of in-plant and corporate print centers in all vertical markets, including: education, healthcare, manufacturing, high technology, finance, insurance, government/public sector, legal, and retail WebCRD installations are scalable and can fit SMBs to very large corporations with several deployment options, modular features, and competitive pricing Who Should Use WebCRD Appropriate for companies looking for web to print with Print MIS and workflow solutions in Financial, Insurance, Healthcare, Government, Education, Retail, and Manufacturing. Benefits Lower costs by increasing volume without increasing staff Improve job turnaround by automating workflows Increase customer satisfaction by expanding services and providing 24x7 ordering and job status Provide greater brand and accounting control by centralizing printing and keeping jobs in house Implement on time with proven installation process and after-sale support Ricoh Partner & Alliance Community Ricoh Partner & Alliance Community The developer of this product, Rochester Software Assoc., is a Gold Business Partner in the Ricoh Partner & Alliance Community. Using WebCRD Valuable: Single screen ticketing improves user experience Thorough: SurePDF print driver ensures print-ready PDFs Clear: SurePreview shows all finishing options and eliminates mistakes Productive: Drive production printers via JDF or native language with multiple site support Efficient: Support for enterprise authentication, integration with enterprise applications 123

128 DigiDocFlow Scanning Simplicity DigiDocFlow brings the power of scanning simplicity to everyone. DigiDocFlow offers you the possibility to create a digital archive by scanning directly from your multifunctional product. In three simple steps, your document is scanned and intelligently stored within your network as a text searchable PDF, TIFF, JPG, Word or Excel file. Implementing this Solution 100% middleware, no dedicated server required Scan at MFP Start-up screen to select pre-defined workflows Output Easy to install and maintain, reduces burden on IT 40 or 128-bit encrypted transmission of scanned documents Active Directory Synchronization adds security and personalized templates through user authentication LDAP lookup module for retrieving user, computer or group information that can be used as metadata DNS device naming allows communication with devices via IP or DNS name Simply place your document in the document feeder, select the desired workflow template, and DigiDocFlow will route and name the document based on predefined metadata. Who Should Use DigiDocFlow Any company or industry that has a need for electronic document creation for archival and retrieval Benefits Reduces errors by simplifying many of the manual scan actions that make digital archiving difficult and time consuming for the user Integrate paper documents into electronic workflows and automate complex document processes Advanced features such as Bates Stamping, barcoding, removal of blank pages, despeckle, deskew and auto rotation of documents support industry-specific business needs Create text searchable documents for fast retrieval Pre-defined workflows minimizes need for end user training Add unique metadata to every scanned document from the MFP panel Using DigiDocFlow Scan to multiple destinations from a single scan Delivers scanned documents in desired format (PDF, PDF/A, searchable PDF, TIFF, JPEG, Word and Excel) Optional modules available to integrate with Document Management Systems (Oracle, Hummingbird, LiveLink, ProLaw) Bates Stamping functionality supports legal environments Ability to export XML/CSV files for uploading scanned images to Document Management Systems Bi-directional communication to Windows File Folder Structures and Microsoft SharePoint allow for real time browsing to the network for document storage Major Applications Enhanced scanning features from the multifunctional product (MFP) Streamlines communications between departments and organizations OCR documents to create fully text searchable PDFs Leverages the MFP as an on ramp to Document Management Systems DigiDocFlow is fully customizable to fit in most vertical/horizontal markets such as; legal, healthcare, finance, etc. Ricoh Solutions Partner Program The developer of this product, Nuance, is a SPECIALTY partner member of Ricoh s Solution Partner Program. This product is sold by Ricoh and supported by the developer. DEVELOPER 124

129 DocuClass Document and Content Management - Process Automation DocuClass is a modular, complete, and scalable ECM solution that allows organizations to streamline their internal operations by significantly improving the way they manage their business information within a business process. Implementing this Solution Fully integrated with Active Directory Input Document and Content Management Users Ability to manage central or decentralized repositories according to security requirements MFP Electronic Files Faxes, s, etc. DocuClass Integration with Line-of-Business Applications Capture Storage Search/Retrieve Web Access Electronic Forms System Security Workflow Process Automation Monitor Deadlines Control Exceptions Route Documents Customize Notifications Manage Business Rules Retention Policy & Records Management Remote Scanning: Ability to manage remote scanning users, control and schedule the transfer of images to the central system (according to available bandwidth, file sizes, document importance, etc.) Point and click system security and configuration Point and click workflow configuration Ability to monitor multiple scanning folders from multiple MFPs DocuClass manages the entire lifecycle of your documents and information from their capture to storage, preservation, processing, distribution, and delivery to key organizational processes Who Should Use DocuClass DocuClass is applicable to any industry. Besides addressing many industry specific issues, the DocuClass Solution improves business processes found in any vertical (HR, AP/AR, etc.) and is highly scalable and cost-efficient to adapt to any size company Benefits Process improvement and automation (streamline critical processes) Find documents and information faster Reduce operational costs and increase productivity by using resources more efficiently Document integrity through multi-tiered security and versioning Organize and manage documents of all types throughout the entire document life cycle Using DocuClass Scan, classify, and index any document directly from the Control Panel of the MFP (with the DocuClass MFP Link component) Submit electronic forms and trigger workflows automatically Save documents easily from any application or WEB interface by printing the documents directly into DocuClass (documents will be saved in DocuClass as TIFF or PDF documents) Drag and drop option, enables users to select one or several files from a local or network location and drag and drop them directly into DocuClass Using the Dynamic Clipboard - Allows the user to assemble dynamically new documents out of certain pages or parts from one or more existing documents Approve, deny or route documents electronically Open MS documents within DocuClass, make changes, keep track of those changes and save them as revisions or new documents Use the comprehensive Audit Trail capabilities to monitor all or selected system and user activities, generate reports and view statistical information Major Applications Accounts Payable / Accounts Receivable: Automate and improve invoice and order processing Human Resources: Streamline application process and employee records Educational Institutions: Administration of documents in all offices such as admissions, registrar, HR, financial aid, etc. Healthcare: Meet compliance regulations, streamline medical records Ricoh Solutions Partner Program The developer of this product, Cima, is a SPECIALTY partner member of Ricoh s Solution Partner Program. This product is sold by Ricoh and supported by the developer. DEVELOPER 125

130 DocuLex Archive Studio TM A Business-Ready Content Management Solution Archive Studio offers a full range of scalable products, servicing everything from basic content management needs to enterprise-wide document management, workflow, collaboration, compliance and records retention. Branch Offices Files are accessible from all locations Road Warriors Rapid access to information Implementing this Solution The MFP interface is fully customizable, plus 3rd party touch panel interfaces are compatible with Archive Studio Archive Studio may be installed and setup completely on-line without concern of travel expenses or customer onsite inconvenience Because Archive Studio s WebSearch Content Management Software is 100% browser based, IT support is minimal with only one server installation to maintain and backup Corporate Headquarters Business process is automated Customers / Common Interest Organizations Collaboration and secure file sharing MS-Exchange archive function does not require desktop installations, but one installation on the exchange server Organizations can tightly control the lifecycle of all valuable information assets by directing the flow of documents from capture and indexing to access and collaboration to policy-based destruction. Who Should Use DocuLex Archive Studio Companies looking to securely manage their paper, and miscellaneous electronic assets, for purposes of immediate access, disaster recovery, space savings and regulatory compliance Benefits Improved employee productivity, reduced and file sharing accountability are all achieved with SharePortal, Archive Studio s secure web-access collaboration solution Increased regulatory compliance with secure policy-based access to documents and regulations and reduced litigation discovery cost are managed by archiving all incoming and outgoing messages and attachments Minimize legal risk with automated policy-based records management Reduce IT expenses with a browser based, single server, content management solution Automated workflow identifies work process bottlenecks and regulates expectations Using DocuLex Archive Studio Scanned document, archived and all other electronic content is accessible from WebSearch using a standard browser and network or internet connection Content is discovered using a custom search form or an explorer folder style file room All text contained in any document, and attachment may be searched and retrieved in seconds, with the content results highlighted Documents may be shared with common interest groups or outside parties in custom designed working folders Paper documents are scanned with MFP or other type of input devices MS-Office documents and are captured with Office plug-ins, miscellaneous electronic files are captured with the Explorer Send-To plug-in Automatic notification of new documents arriving in their workflow process Archive Studio product support and updates are provided to the customer by DocuLex Major Applications Manage all business content with one 100% browser based application Anytime, anywhere document access Fulfill compliance, retention and security requirements Local and State Government, Professional Services, Healthcare, or any company with documents Ricoh Solutions Partner Program The developer of this product, DocuLex, is a SPECIALTY partner member of Ricoh s Solution Partner Program. This product is sold by Ricoh and supported by the developer. DEVELOPER 126

131 More Specialty & Development Solutions Digital StoreFront Essentials Digital StoreFront Essentials is an entry-level ecommerce solution that is deployed on a Self-Hosted platform that allows you to upgrade your capabilities as your business grows. The solution provides a standard ecommerce shopping cart, job ticketing, tracking and status, and content and file management capabilities. The developer of this product, EFI, is a Platinum Business Partner in the Ricoh Partner & Alliance Community. Production Fiery Central Fiery Central integrates your production systems to make existing or new printers more scalable and productive. It combines multiple Fiery Driven TM digital printers, and other select printers, into a centralized print production system unified by Fiery Command WorkStation. The developer of this product, EFI, is a Platinum Business Partner in the Ricoh Partner & Alliance Community. Production FusionPro Desktop With FusionPro Desktop technologies, print service providers can deliver a wide range of applications for end users in a number of different vertical markets. From customized billing transactions, to tailored brochures and newsletters or targeted direct mail campaigns, personalized print marketing solutions deliver meaningful and relevant information by tapping into existing customer or prospect data or acquiring data files from outside sources. The developer of this product, PTI Marketing, is a Platinum Business Partner in the Ricoh Partner & Alliance Community. Production FusionPro Server FusionPro Server is a server-based application that accepts variable data publishing (VDP) job submissions into a centralized job queue, where they can be viewed and controlled from any FusionPro VDP Creator or Designer workstation. The developer of this product, PTI Marketing, is a Platinum Business Partner in the Ricoh Partner & Alliance Community. Production 127

132 More Specialty & Development Solutions (continued) PlanetPress Suite PlanetPress Suite connects to any existing host server, ERP or application in order to generate reports and produce documents with total flexibility, with no complex programming or consultation fees. Data from any source can be merged and filtered, barcodes and OMR marks can be added to existing documents, to create ready-to-mail and ready-to-archive documents. The developer of this product, ObjectIf Lune, is a Premier Partner in the Ricoh Partner & Alliance Community. Production 128

133 Camera Imaging Solutions Contents Ricoh G700SE Camera Overview G700SE Geo-Imaging Solution GIS Applications and Workflow G700SE Data-Imaging Solution Barcode Applications and Workflow

134 Ricoh G700SE Camera Overview GPS-Ready Camera Captures Location Data with Your Images The Ricoh G700SE integrates seamlessly with most field data collection and image capture applications. This feature will allow you to improve existing processes, collect more information about integral parts of your business and open doors to new ways of managing information that are important to you. G700SE Camera Highlights GPS OnBoard - True GPS Integration The Ricoh G700SE allows you to put your images on the map with its optional GPS with Compass attachment. This separate GPS module is easily and securely attached to the side of the camera, making it compact and easy to carry. Additionally, the module allows you to lock in the GPS coordinates of a specific location, so you can adjust the camera angle before capturing the image. For sub meter, or high accuracy GPS, the Ricoh G700SE can automatically connect to Bluetooth enabled GPS devices. Embedded Data & Sound The Ricoh G700SE allows you to expand the amount and types of data that can be captured with your images. In addition to GPS and barcode data, you can also store a voice recorded message with your image. The voice or sound information is embedded in the file and is searchable once in the data storage solution. Connectivity The Ricoh G700SE has standard onboard Bluetooth and/or WIFI capabilities. Not only can you use these wireless capabilities to send images remotely to any enabled device (or server), but you can also send information to the camera as well. Laser Range Finder The Ricoh G700SE can combine Laser Range Finder data with your images. This feature allows you to see where the picture was taken, as well as the location of any subject that may be in the distance, by tagging the location of the object itself not the location of the camera. It also allows for remote imaging to be processed using the Laser Range Finder. All Weather Water and Extremely Rugged The G700SE delivers a weatherproof solution that eliminates the need to worry about damp or dirty work conditions. Its rugged design and protective casing are built to withstand the most challenging environments while delivering the highest quality results. Security The Ricoh G700SE has built in Password Restriction, having Password Restrict access enabled, will force users to enter a password before gaining access to certain functions on the camera including basic camera usage. G700SE also supports WORM (Write Once Read Many) technology. Data stored on SanDisk SD WORM cards can not be deleted or modified. Camera solutions website: 130

135 G700SE Geo-Imaging Solution GPS-Ready Camera Captures Location Data with Your Images The Ricoh G700SE delivers a streamlined process for integrating quality images into mapping software applications, offering the ideal solution for GIS professionals. This solution embeds GPS data coordinates with captured images automatically and seamlessly transfers pictures and data to mapping software. Camera display shows acquired satellites, GPS coordinates and compass headings Image s EXIF header containing GPS coordinates & user-entered information Upload to PC Images with data are plotted by location using ArcGIS software application as well as other GIS programs Implementing this Solution Uses the Ricoh G700SE as a single unit solution with optional GPS module or in conjunction with external GPS devices via Bluetooth Receives data wirelessly from Bluetooth enabled GPS device for increased accuracy Sends images, or file names of images, wirelessly to a Bluetooth enabled smart phone Supports two Bluetooth devices simultaneously for additional telemetry, such as laser range finders Major Applications Government/Defense Construction The G700SE Geo-Imaging Solution simplifies your world by integrating GPS technology directly into the camera to Geo code images as they are captured Who Should Use the G700SE Geo-Imaging Solution Organizations with Geographical Information Systems (GIS) workflows involving images Benefits Streamlines workflow, saves time and increases accuracy of information Offers more convenience with wireless connectivity Provides immediate access to captured images and associated data Law enforcement Disaster assistance Transportation Utility companies Insurance agencies Ricoh Developer Program Extend or customize this solution. Using the G700SE Geo-Imaging Solution Geocodes images as they are captured and automatically stores GPS coordinates in the image file header Associates additional metadata with captured images through a user configurable menu system on the camera Allows images to be imprinted with GPS coordinates and any associated data Links images and associated metadata to mapped points based on their GPS location 131

136 G700SE Geo-Imaging Solution GIS Applications and Workflow The Ricoh G700SE shows where your picture was taken and can integrate your images and stored attributes into the leading Geographic Information Systems (GIS) and mapping applications. This allows for an image to be ed or printed with vital information relative to the workflow, time and position. Construction Workflow Example A preloaded 'Data-Dictionary' lets users select workflow related information from the camera s menu system or dynamically enter their own data. Voice data can also be added via the camera's on-board microphone. The real-time coordinates of the user's position are displayed. Additional information such as the number of acquired satellites is displayed on-screen. Supported coordinate systems are: Lat/long, UTM, MGRS and Tokyo. (Optional GPS Required) As images are captured, user entered info and GPS coordinates are embedded into the image EXIF header area. Image location, Zulu time, or any user selected items from the data dictionary are automatically stamped on the original image or on a digital clone. When the images are uploaded to a PC running ESRI GIS software, a plugin tool-set that comes with the camera automatically converts the image sets to shape-files or geodatabases and displays the images as points on a map. Included data is displayed with the image and also enables searching or report generation. 132

137 G700SE Data-Imaging Solution Camera Solution Relates Images to Barcodes The Ricoh G700SE provides a complete data-imaging solution by combining data collection and barcode scanning with digital imaging. It is an ideal solution for organizations that have barcode-based workflows. Implementing this Solution Shares data instantly from the Ricoh G700SE using wireless devices Scan Barcode Image s EXIF header containing barcoded information Bill of Lading No.: Department: Claims Terminal No.: 32 Camera ID: 12 Employee No.: R02455 Image Capture Date : Upload to PC Integrates barcode scanning and onboard software in a turn-key solution Integration to database Bill of Lading No.: Department: Claims Terminal No.: 32 Camera ID: 12 Employee No.: R02455 Image Capture Date: Bill of Lading No.: Department: Claims Terminal No.: 32 Camera ID: 12 Employee No.: R02455 Image Capture Date: Major Applications World s first integrated barcode-enabled digital camera associates images with barcodes and automates upload and integration of pictures and data Who Should Use the G700SE Data-Imaging Solution Organizations whose information workflows involve pictures as well as image information including barcode information Benefits Streamlines workflow and increases accuracy of information Provides immediate access to captured images and associated data Eliminates manual processes needed to separately scan barcoded forms, download pictures from a memory device and associate the image files with the data Offers more convenience with wireless connectivity Vehicle inspections Freight claims Parts inventory Retail maintenance Human identification Manufacturing Medical/Healthcare Using the G700SE Data-Imaging Solution Integrates scanned barcodes with image files easily Associates additional metadata with captured images through a user configurable menu system on the camera (date and time are also recorded) Stores user entered data and scanned barcodes in the image file Integrates the images with databases and associated documents, based on their barcode or entered data automatically 133

138 G700SE Data-Imaging Solution Barcode Applications and Workflow The Ricoh G700SE offers you the ability to capture up to 20 fields of important information about the item you are photographing. This information can be entered manually, picked from pre-configured data dictionaries, via sound or you can scan and store up to 4 consecutive barcodes associated with an image. So, now you can capture barcode information, an image of your inventory and any other relevant information about the asset digitally. The onboard data dictionary allows you to store important information about your images. The flexible database setup makes it easy to store information about your image and easily integrate the data with any of the over 40 data storage solutions, including SharePoint Server, SQL, and Oracle, just to name a few. Shipping Workflow Example Take picture Scan barcode with camera before taking picture Captured images are automatically associated with the barcode The camera's menu system allows data describing each image to be stored Captured images and associated data can be uploaded directly from camera to home office server or shared database and associated with other files based on the barcode The scanned barcode and user entered data are stored in the EXIF header The Bluetooth word mark and logo are registered trademarks of Bluetooth SIG, Inc. Bluetooth technology is used by Ricoh Co., under licensing agreement with Bluetooth SIG, Inc. Microsoft, Windows and Direct X are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Apple, Macintosh and Mac OS are registered trademarks or trademarks of Apple Computer Inc. in the U.S. and/or other countries. SanDisk and the SanDisk logo are trademarks of SanDisk Corporation, registered in the United States and other countries. SD is a trademark of SD-3C, LLC. The SD logo is a trademark. Compatible with EPSON PRINT Image Matching III. All other trademarks mentioned herein are the property of their respective owners 134

139 Programs/ Resources Contents Ricoh Partner & Alliance Community Embedded Software Architecture Ricoh ESA Supported Devices Matrix The Ricoh Technology Portal Experience

140 Ricoh Partner & Alliance Community The Ricoh Partner & Alliance Community is a network of innovative industry leaders, each with proven solutions in our markets. Together, we solve customers biggest challenges, even if those customers aren t certain where to start. Big or small, our customers count on us to identify the richest opportunities for improving their business. By fostering our healthy, thriving community, we earn that trust again and again. Partnership Levels As your partner, we want this relationship to be more about the give than the take, and we mean it. By joining the Ricoh Partner & Alliance Community, you get a lot of give from us to get your job done, including a full range of marketing, sales, training and technical support. Strategic Partners These are companies that have earned their reputation with proven solutions and are recognized by Ricoh Company Ltd. as an important part of Ricoh s growth strategy. As a Strategic Partner, you ll enjoy opportunities to collaborate with the Ricoh Global team for development and growth. We ll have a real meeting of the minds, a shared vision for how we help customers win, and a mutual investment in the long-term relationship. Because Strategic Partners invest in us, we invest in them, giving them full access to everything we can offer in marketing, sales, training, technical support and co-development of solutions. Additionally, Strategic Partners will have regular meetings with Ricoh Region and Headquarters leadership teams to ensure we remain focused and aligned to changing conditions that impact our current and future growth plans. Premier Partners Premier Partners are an important part of Ricoh Americas Corporation growth strategies, spanning the U.S., Canada and Latin America geographies. As Premier Partners, we ll be deeply involved in our collaborative projects and support each other to help drive sales while keeping the folks in the field happy and productive. Premier Partners are assigned a lead from Ricoh s New Business Development and Alliances (NBD&A) team to coordinate joint planning, regular reviews and development of key initiatives, including collaborative development and joint go-to-market planning. Business Partners Ricoh Business Partners are offered a wide range of sales, service and support solutions that are often part of larger, fully integrated Ricoh solutions. These partners may also be a key supplier or a niche specialist. There are two levels, Platinum and Gold, with various goto market-plans. The Business Partner level is a great way to work with Ricoh. Together, we figure out the best way to bring your solution to the customers who really need it. Contact Info To learn more about the Ricoh Partner & Alliance Community Program visit: alliance_community/alliance.aspx For questions about the program, please contact: Kristin Holzer Alliance Marketing Manager, New Business Development & Alliances Kristin.holzer@ricoh-usa.com For questions regarding the Ricoh Developer Program (RiDP), please contact: Joe Gormley Sr. Manager, Ricoh Developer Program Phone: Cell: joe.gormley@ricoh-usa.com Ricoh Developer Program (RiDP) The Ricoh Developer Program works with independent software vendors (ISVs)who wish to integrate their software products directly into Ricoh MFPs and printers through use of our Embedded Software Architecture (ESA). RiDP provides industry-leading tools and support to commercial developers, resulting in best-of-breed solution offerings and unparalleled customer-centric integration, while complementing Ricoh products and capitalizing on our industry expertise. RiDP offers a four-tier membership model designed to meet the varying requirements of commercial developers. Each of these tiers offers differentiated access to development tools, engineering support, technical resources and training. Each tier also includes a wide range of marketing benefits to help commercial developers market their products.. For more information on the Ricoh Developer Program, please visit our website: 136

141 Embedded Software Architecture To improve efficiency around enterprise workflows, Ricoh has created "Embedded Software Architecture" (ESA), a J2MEcompliant application development platform, to meet customer's unique business requirements. Developed applications can be easily and cost effectively migrated across multiple platforms. Ricoh ESA Supported Devices Matrix ESA Platform Java VM Card Ricoh Savin Lanier Notes 12.xx Java VM Card Pre-installed MP C401 MP C401 MP C401 Browser Type M MP 2553SP MP 2553SP MP 2553SP MP 3053SP MP 3053SP MP 3053SP Browser Type M MP 3353SP MP 3353SP MP 3353SP MP C2003 MP C2003 MP C2003 MP C2503 MP C2503 MP C2503 Browser Type M MP C3003 MP C3003 MP C3003 MP C3503 MP C3503 MP C3503 Browser Type M xx Java VM Card Pre-installed MP C4503 MP C4503 MP C4503 MP C5503 MP C5503 MP C5503 Browser Type M MP C6003 MP C6003 MP C6003 MP C6502 MP C6502 MP C6502 MP C8002 MP C8002 MP C8002 Browser Type M Pro 8100S Pro 8100S Pro 8100S Pro 8110S Pro 8110S Pro 8110S Browser Type S Pro 8120S Pro 8120S Pro 8120S SP C730DN SP C730DN SP C730DN 10.XX Type U Ricoh EDP Code MP C305SPF MP C305SPF MP C305SPF Browser Type H MP 301SPF MP 301SPF MP 301SPF Browser Type G MP 2501SP MP 2501SP MP 2501SP Browser Type M SP C831DN SP C831DN SP C831DN SP 8300DN SP 8300DN SP 8300DN MP C3002 MP C3002 MP C3002 MP C3502 MP C3502 MP C XX Java VM Card Pre-installed MP C4502 MP C4502 MP C4502 MP C4502A MP C4502A MP C4502A Production Ended Browser Type F MP C5502 MP C5502 MP C5502 MP C5502A MP C5502A MP C5502A 137

142 Ricoh ESA Supported Devices Matrix (cont d) ESA Platform Java VM Card Ricoh Savin Lanier Notes MP 4002SP MP 4002SP MP 4002SP Browser MP 5002SP MP 5002SP MP 5002SP Type I XX Java VM Card Pre-installed MP 6002SP MP 6002SP MP 6002SP MP 7502SP MP 7502SP MP 7502SP MP 9002SP MP 9002SP MP 9002SP Device Browser Type J XX 7.XX 7.XX 7.XX Java VM Card Pre-installed Type R Ricoh EDP Code Type O Ricoh EDP Code Java VM Card Pre-installed CW 2200SP CW 2200SP CW 2200SP Browse Type M MP 2352SP MP 2352SP MP 2352SP MP 2852SP MP 2852SP MP 2852SP MP 3352SP MP 3352SP MP 3352SP W WD LW426 Pro C651EX Pro C651EX Pro C651EX Does not support embedded applications with device side Pro C751EX Pro C751EX Pro C751EX printing SP C430DN CLP35DN LP135CN SP C431DN CLP40DN LP140CN SP 431ON SP 431ON SP 431ON SP C320DN SP C320DN SP C320DN SP 5200DN SP 5200DN SP 5200DN SP 5210DN SP 5210DN SP 5210DN SP 5200S SP 5200S SP 5200S SP 5210SF SP 5210SF SP 5210SF SP 5210SR SP 5210SR SP 5210SR MP C2051 C9120 LD620C MP C2551 C9125 LD625C MP C300 C230 LD130 MP C400 C400 LD140 MP C3001 C9130 LD630C MP C3501 C9135 LD635C MP C4501 C9145 LD645C MP C4501A C9145A LD645CA MP C5501 C9155 LD655C Production Ended MP C5501A C9155A LD655CA MP C6501 C9065 LD365C MP C7501 C9075 LD375C 138

143 Ricoh ESA Supported Devices Matrix (cont d) ESA Platform Java VM Card Ricoh Savin Lanier Notes 6.XX Type L MP 201SPF 920SPF LD220SPF 6.0X Ricoh EDP Code MP 171SPF 917SPF LD117SPF Production Ended SP 4210N MPL37N LP137N 5.0X Type K Ricoh EDP Code SP C820DN CLP340D LP540c SP C821DN CLP350D LP550c Production Ended SP 6330N MLP235n LP235N MP 6001 SP 9060sp LD360sp MP 7001 SP 9070sp LD370sp MP 8001 SP 9080sp LD380sp Production Ended 5.0X Type J Ricoh EDP Code MP 9001 SP 9090sp LD390sp Pro 907EX Pro 907EX Pro 907EX Pro 1107EX Pro 1107EX Pro 1107EX Pro 1357EX Pro 1357EX Pro 1357EX 4.XX Type M Ricoh EDP Code W5100 W5100 W5100 W7140 W7140 W7140 MP C2800 C2828 LD528C 4.1X Type I Ricoh Code MP C3300 C3333 LD533C MP C4000 C4040 LD540C Production Ended MP C5000 C5050 LD550C 4.1X Type H Ricoh EDP Code SP C420DN SP C400DN SP C400DN 4.1X Type G Ricoh EDP Code SP 8200DN MLP150DN LP150dn 4.1X Type F Ricoh EDP Code MP 2550SP 9025 LD425 MP 3350SP 9033 LD433 Production Ended 139

144 Ricoh ESA Supported Devices Matrix (cont d) ESA Platform Java VM Card Ricoh Savin Lanier Notes MP 4000SP MP 4000SP MP 4000SP 4.1X Type F Ricoh EDP Code MP 5000SP MP 5000SP MP 5000SP MP C6000 MP C6000 MP C6000 MP C7500 MP C7500 MP C7500 Pro C900S Pro C900S Pro C900S Production Ended Pro C901S Pro C901S Pro C901S Pro C720S Pro C720S Pro C720S MP 2851SP 9228Sp LD528SP 4.18 Java VM Card Pre-Installed MP 3351SP 9233SP LD533SP MP 4001SP 9240sp LD140SP Production Ended MP 5001SP 9250sp LD150SP 615C SGC1506 LD215c SP C410DN CLP27DN LP226cn Production Ended SP C411DN CLP31DN LP231cn SP 4100NL MLP31nL LP131nL SP 4100SF MLP31SF LP131SF 2.X Type D Ricoh EDP Code SP 4100SFL MLP31SFL LP131SFL SP 4110SF MLP36SF LP136SF Production Ended SP C811DN CLP240D LP440c SP 8100 DN MLP145 LP145n SP 9100 DN MLP175 LP275hdn SP 4100N MLP31n LP131n SP 4110N MLP36n LP136n Production Ended MP C2000 C2020 LD420 MP C2500 C2525 LD425C MP C3000 C3030 LD430C 2.X Type C Ricoh EDP Code MP C3500 C3535 LD435C MP C4500 C4540 LD445C MP LD255 Production Ended MP LD260 MP LD265 MP LD

145 Ricoh ESA Supported Devices Matrix (cont d) ESA Platform Java VM Card Ricoh Savin Lanier Notes MP LD275 MP LD280 MP LD190 2.X Type C Ricoh EDP Code MP LD1110 MP LD1135 Production Ended Pro 906EX Pro 906EX Pro 906EX Pro 1106EX Pro 1106EX Pro 1106EX Pro 1356EX Pro 1356EX Pro 1356EX LD LD LD C C2410 LD124c 3232C C32332 LD132c 3260C C6045 LD160c Color 5560 SDC555 LC C C2824 LD328c 1.X Type B Ricoh EDP Code C C3528 LD335c 3245C C4535 LD345c 480W 4800WD LW411 Production Ended LD LD LD LD230 MP e LD325 MP e LD330 MP e LD335 MP e LD345 CL3500N CLP22 LP222cn CL4000DN CLP26DN LP126cn 1.X Type A Ricoh EDP Code AP610N MLP35N LP135N AP410N MLP28N LP128N AP900 MLP75n LP175hdn Production Ended CL7200 CLP128 LP332c CL7300 CLP135D LP335cD 141

146 Ricoh ESA Supported Devices Matrix - Fiery Controllers Only ESA Platform Java VM Card Ricoh Savin Lanier Notes Pro C5100S (e22b/242b) Pro C5100S (e22b/242b) Pro C5100S (e22b/242b) Pro C5110S (e22b/242b) Pro C5110S (e22b/242b) Pro C5110S (e22b/242b) 11.XX Java VM Card Pre-installed Pro 8100S (e22b/242b) Pro 8100S (e22b/242b) Pro 8100S (e22b/242b) Pro 8110S (e22b/242b) Pro 8110S (e22b/242b) Pro 8110S (e22b/242b) Pro 8120S (e22b/242b) Pro 8120S (e22b/242b) Pro 8120S (e22b/242b) MP C3002 (E3300) MP C3002 (E3300) MP C3002 (E3300) 10.XX Java VM Card Pre-installed MP C3502 (E3300) MP C4502 (E5300) MP C3502 (E3300) MP C4502 (E5300) MP C3502 (E3300) MP C4502 (E5300) Device Browser Type F MP C5502 (E5300) MP C5502 (E5300) MP C5502 (E5300) MP C3001 (E-3200) MP C3001 (E-3200) MP C3001 (E-3200) MP C3501 (E-3200) MP C3501 (E-3200) MP C3501 (E-3200) 7.XX Java VM Card Pre-installed MP C4501 (E-5200) MP C5501 (E-5200) MP C4501 (E-5200) MP C5501 (E-5200) MP C4501 (E-5200) MP C5501 (E-5200) MP C6501 (E-7200) C9065 (E-7200MP) LD365C (E-7200) MP C7501 (E-7200) C9075 (E-7200MP) LD375C (E-7200) 7.XX Type R Ricoh EDP Code Pro C651EX (E41A) Pro C751EX (E41A) Pro C651EX (E41A) Pro C751EX (E41A) Pro C651EX (E41A) Pro C751EX (E41A) Do not support embedded applications with device side printing MP C2800 (E-3100) C2828 (E-3100) LD528C (E-3100) 4.1X Type I Ricoh EDP Code MP C3300 (E-3100) MP C4000 (E-5100) C3333 (E-3100) C4040 (E-5100) LD533C (E-3100) LD540C (E-5100) Special fee based compatibility testing required MP C5000 (E-5100) C5050 (E-5100) LD550C (E-5100) Notes: GlobalScan NX, and ecopy are compatible with E-3100 and E-5100 only. Any printing solution will not work when the Fiery controller is being used. 142

147 Ricoh ESA Supported Devices Matrix - Fiery Controllers Only (cont d) Pro C550EX (E-8100) Pro C700EX (E-8100) Pro C550EX (E-8100) Pro C700EX (E-8100) Pro C550EX (E-8100) Pro C700EX (E-8100) Do not support embedded applications with device side printing MP C6000 (E-8100) C6055 (E-8100) LD260C (E-8100) 4.1X Type F Ricoh EDP Code MP C7500 (E-8100) C7570 (E-8100) LD275C (E-8100) Pro C900S (E-80) Pro C900S (E-80) Pro C900S (E-80) Pro C901S (E-81) Pro C901S (E-81) Pro C901S (E-81) Pro C720S (E-7200) Pro C720S (E-7200) Pro C720S (E-7200) Notes: GlobalScan NX, and ecopy are compatible with E-7200 only. Any printing solution will not work when the Fiery controller is being used. 143

148 The Ricoh Technology Portal Experience Visit our State-of-the-Art Showrooms Featuring Solutions to Manage Every Aspect of Your Workflow NEW YORK SAN FRANCISCO CHICAGO TORONTO TUSTIN The Ricoh Technology Portal is a fully integrated facility demonstrating a variety of solutions to meet everyday document and print management needs. Our Managed Document Services approach of Understand, Improve, Transform, and Govern allows us to demonstrate in a live environment how Ricoh s best-inclass services, solutions, and technology can address unique workflow challenges and help our customers achieve their business objectives. Technology Portal Locations Let our consultants analyze your workflow goals to custom tailor a solution for your company. New York 144 East 44th Street New York, NY Contact Lisette Ranga at (212) ext or Ishmael Miller at (212) ext San Francisco 220 Montgomery Street, Suite 100 San Francisco, CA Contact Rick Renner at (415) or Francisco Guzman at (415) ext Chicago One South Wacker Drive, Ground Floor Chicago, IL Contact Tony Deacy at (312) or Jim Wurster at (312) Tustin, Southern California 1231 Warner Avenue Tustin, CA Contact Larry Baker at (714) or Cyndee Whipple at Toronto, Canada 4100 Yonge Street, Suite 600 North York, ON M2P 2BS Contact Simon Mah at (416)

149 The Ricoh Technology Portal Experience (cont d) imagine. change Our Technology Portal Showrooms provide an ideal environment for discovering and addressing customer needs. As part of the Portal experience, guests are welcomed by the Portal staff and a digital host, Ricoh s Chief Document Officer (CDO) Understand, Improve, Transform, Govern During their visit to the Technology Portal, guests learn about the benefits of Ricoh s Managed Documents Services (MDS) and how it can transform their business. Key portions of the Portal showrooms are organized around Ricoh's MDS activities of understanding customer needs, improving the efficiency of the document environment, transforming workflows and governing the optimized operations. Ricoh's scientific and best-practices based methodologies, including change management to address the human side of change, are demonstrated and explained. Living Wall A living wall of plants purifies the air in the showroom and highlights Ricoh s commitment to business excellence and the environment. In addition, solar panels on the roof of the building partially power the Portal, reducing the showroom s electricity consumption. State-of-the-art Facilities Technology Portals are the place to learn and experience best-inclass Ricoh Services, Hardware and Software. ipads control video messaging, lighting and turntables while a digital video host welcomes guests to an educational and interactive experience. 145

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