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Noah Conley
6 years ago
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2 Welcome

3 Page of contents 2 CEO s Introduction Statement 3 Our Journey 6 Technologies We Use 7 Management Team 8 Values, Mission and Vision 9 Services and Products 11 Our Platforms 16 Case Studies 18 About Armenia 22 Win-Win Partnership 23 Our Philosophy

CEO s Introduction Statement 2 My name is Tigran. I am one of the co-founders of Mer Soft. We started our journey in 2008.

passion, team s motivation and love to reach our goals.

4 CEO s Introduction Statement 2 My name is Tigran. I am one of the co-founders of Mer Soft. We started our journey in In the course From the small team of enthusiasts, we became a creative and cutting edge technology driven company and we have kept our passion, team s motivation and love to reach our goals. There are many IT companies who write codes, however, those who do that with passion and love are quite few. I believe in the integrity of a programmer - when the customer has a fully functional product for many years. Sincerely, CEO Tigran Manukyan

3 Our Journey Our Journey Though there were too many creative ideas, three developers decided to pursue their own original ideas. In 2008 Mer Soft started its journey.

5 3 Our Journey Our Journey Though there were too many creative ideas, three developers decided to pursue their own original ideas. In 2008 Mer Soft started its journey. The company started to rapidly develop and gradually business automation platforms were launched onto the market. HUMAN CAPITAL MANAGEMENT* WAREHOUSE AND TRADE MANAGEMENT * CUSTOMER RELATIONSHIP MANAGEMENT* Club Management LEK (PHARMACEUTICAL ORDER MANAGEMENT) DENTAL PRACTICE MANAGEMENT* Hotel & Resort Management MEDICAL PRACTICE MANAGEMENT* Production and Warehouse Management Restaurant Management Distribution Management Real Estate Management * In 2013 marked products were merged into one ERP system.

6 Our Journey 4 In 2013 all these systems were successfully integrated into Enterprise Resources planning (ERP) system and the number of customers increased up to 500. Eventually, we started to provide software development services both in Armenia and abroad Moldova 2016 Russia Moscow USA France 2012 Israel 2010 Georgia 2016 Iran 2016 Kazakhstan 2008 Armenia 2012 Karabagh 2016 Russia Novosibirsk 2016 Tajikistan 2012 Australia Currently, we create not only software solutions based on our platforms, but we also build web / mobile apps, websites and custom desktop applications Banks and Financial Organisations Production Logistics Trade Medicine Dentistry 2016 Real Etate Property Hotel & Resort Tourism Consulting Education Public Catering

7 5 Our Journey Mer Soft recently operates as a business-partner. This approach makes us not only to create tailor-made software for the particular company but take part in the process of modernization. 33% 17% 16% 20% 0% 1% 6% 6% Today our team of 30 individuals, including developers, testers, project managers, business partners-professionals to help us develop the best solutions Employees Partners

8 Technologies We Use 6 Technologies We Use T objectives, we choose methodologies best suited for each project from waterfall model to agile. size, deadlines and customer engagement in the development process all these processes make all the necessary adjustments. To build a software we use the below mentioned technologies. However, we know that the key to success is constant acquisition of new knowledge and skills. Programming Languages Microsoft Technologies Databases Web technologies (JS technologies) C# ASP.NET MVC, Web API Node JS Java ASP.NET Core MySQL jquery PHP Silverlight SQLite Angular 2 Python WPF / WCF / XAML / MVVM/ UWP MongoDB Knockout JS R Hadoop HTML 5/ CSS 3 Mobile / Tablet Reports/Charts CMS Xamarin.Forms Crystal Reports WordPress Xamarin.Android Fast Reports.net Bigcommerce Xamarin.iOS Oxi Plot Nivel Media Also UX/UI Web design Amazon Web Services Unity Telerik Drupal Microsoft Azure Microsoft reporting Joomla Magento

7 Management Team Management Team Company has three founding directors. Each one is responsible for one of the key areas. Tigran Manukayn CEO Tigran is in charge of company management.

Tigran has 10+ years of experience as a senior developer which allows him to be a great and inspiring leader. He likes to spend his spare time with his wife and children.

He is committed to improve company's market position and cooperation with customers. He holds a PhD degree in Engineering and he is the author of many articles.

9 7 Management Team Management Team Company has three founding directors. Each one is responsible for one of the key areas. Tigran Manukayn CEO Tigran is in charge of company management. He is known as a decision maker and he leads the company to the best future, even in critical situations. Tigran holds a Master s articles. Tigran has 10+ years of experience as a senior developer which allows him to be a great and inspiring leader. He likes to spend his spare time with his wife and children. Tigran believes that family is the key to success. Garegin Sargsyan Head of Marketing Garegin Sargsyan is the father of Mer Soft. He is committed to improve company's market position and cooperation with customers. He holds a PhD degree in Engineering and he is the author of many articles. Garegin is a renowned CRM consultant and trainer in Armenia. He is full of new ideas and always injects energy into the team and likes creative solutions. He enjoys reading, communicating with people and spending time creatively in good company. Gor Rustamyan CTO Gor Rustamyan is in charge of developing cutting-edge solutions. He joined the company in 2008 and holds a Master s degree in Mathematics. Currently he is a postgraduate student at Yerevan State University Mathematics Department. Gor constantly generates ideas and He likes challenging tasks in development that demand mathematical apparatus. Gor enjoys chemistry, joinery and likes to sing with guitar accompaniment.

10 Values, Mission and Vision Values, Mission and Vision 8 To sum up, core values and work principles best characterize Mer Soft. PROACTIVENESS We think that we have to continue progress and seek out new skills and opportunities. We like to surprise our customers with our smart solutions. INTEGRITY AND TRANSPARENCY Integrity of a programmer when the customer has a fully functional product even after one year of product operation. We feel responsible for the product we provide to the customer. TEAMWORK We believe that only teamwork can help achieve success. Being in a team means that each team member puts every bit of himself into the work where acceptable. CUSTOMER-ORIENTED We always act on our clients best interests. It means that the main goal of our work is not only to build a software or launch a website, but to help clients solve their problems. Company mission is to transform software development best practices into useful business tools.

11 9 Services and Products Services and Products W products based on our own platforms, build software solutions from scratch. We are open for cooperation with big companies and individuals and the projects can greatly vary in size and complexity. Business Software from Scratch We cooperate with clients who need custom software development. Oftentimes customers who require such solutions are people or companies who need unique custom software tailored to month till one year. We can join the project from the very beginning and help you develop ideas or become engaged in development activity. We provide full cycle of software development: 4 Implementation 5 Testing & integration 3 Design 6 Maintenance 2 Analysis 1 Planning

12 Services and Products 10 Web Development We make apps and websites. We build them from scratch and on current platforms. If you need to enable you to receive a fully functional product within the shortest possible period of time. If you need an original product, we will create a unique product from scratch tailor-made to suit your requirements. Terms It will take a week to launch a website, apply settings and create content for the landing page. Shop similar to Accept orders for 2 weeks (excluding concept development periods, design or Implementation If necessary, we can train your employees on how to use the app to add products, change texts, accept orders, publish news and other support need be. Design and Copyright We can help you with exclusive design or site content. Our team of designers and copywriters will be at your disposal. SEO and Advertising When you launch a website or app, customers will not visit your site on their own. You will need advertising and promotion in the search engines. We can consult reliable partners who specialize in SEO and advertising.

11 Our Platforms Our Platforms The platforms that we have developed are business systems with basic functionality which will be later suited to customer needs: access levels are obtained, report

During implementation we optimize the current platform, train employees, help transfer data and carry out preliminary set-up. If necessary, we can integrate our platforms into one ERP system.

13 11 Our Platforms Our Platforms The platforms that we have developed are business systems with basic functionality which will be later suited to customer needs: access levels are obtained, report templates are created. Our systems can be integrated with various devices or other software systems and new sections can be added, upon request. During implementation we optimize the current platform, train employees, help transfer data and carry out preliminary set-up. If necessary, we can integrate our platforms into one ERP system. In the framework of cooperation, we can support and manage all our systems after Production and Warehouse Management System Implementation of Production and Warehouse Management System helps to automate production and warehouse processes. Business processes automation is carried out in accordance with ISO standards. Basic functionality of the platform enables to: Control and manage warehouses Keep records of inventory holdings assets Keep records of monetary assets Keep records of production Plan purchasing and leftovers in warehouses Automate multi-level production Keep mutual settlements with buyers and suppliers Make inventory with the help of bar code scanners Record expiration dates Minimize manufacturing defect Generate documents by various templates Create basic reports by products, partners and

archive orders and agreements by templates calculations and enables to create statements and reports provided by law Risk Management & Safety - Track employees health & safety records, organize

14 Our Platforms 12 Human Capital Management System The software enables to automate all functions of human resources department. Recruitment & Selection - Automate all stages of your recruitment process, manage your Employee & Labor Relations - You will have a full database of all employees, will be able to generate and archive orders and agreements by templates calculations and enables to create statements and reports provided by law Risk Management & Safety - Track employees health & safety records, organize employee health insurance, use inventory control tools attendance control system, integration with other software solutions and much more. tools, Customer Relationship Management System (CRM) increase sales and improve quality of customer service. Basic functionality of the platform enables to: Plan, control and analyze the results of marketing campaigns Automatically create and print documents. Collect and analyze information about competitors Implement segmentation about buyers and potential clients Plan, control and analyze sales implemented by B2B, B2C and partner companies Track and control sales agents activities Implement support management or call center section Automate company documentation Integration with GoogleMaps, social networks, mail servers, MailChimp and other systems

13 Our Platforms Restaurant Management System Implementation of Restaurant Management System helps to automate all business processes of restaurants.

production and manage ingredients Keep mutual settlements with buyers and suppliers Have user-friendly interface for waiters which will enable to receive online orders Transfer online orders to the

15 13 Our Platforms Restaurant Management System Implementation of Restaurant Management System helps to automate all business processes of restaurants. Basic functionality of the platform enables to: Control warehouses, manage business processes Keep strict records of inventory holdings assets Keep strict records of monetary assets Control production and manage ingredients Keep mutual settlements with buyers and suppliers Have user-friendly interface for waiters which will enable to receive online orders Transfer online orders to the kitchen Keep records by tables and by each client Create documents by selected templates Hotel Management System high quality customer service and quickly respond to changes in market trends. Basic functionality of the platform enables to: Plan and control hotel rooms Register and analyze room booking Work with corporate clients Keep records of warehouses Register and analyze bar and restaurant sales Calculate rooms prices, including breakfast, lunch, dinner Use wide range of marketing tools Keep records of calls System provides analysis and reports in real time.

16 Our Platforms 14 Pharmacy Management System Our system enables to manage pharmacy operations and control all processes. Basic functionality of the platform enables to: Automate wholesale-retail products sales Keep records of receiving orders and create stock-out Keep strict records of warehouse products, including product loss Automatically create documents, including insurance companies Access to the register of products and their features which provides quick search of the required information Cooperation with lek.am portal Implement discount and bonus system Keep records of counterparties and mutual settlements with them Implement products sales in parallel with inventory Keep under close review expiration dates Automatically control product quality based on statistical analysis Simultaneously manage multiple customers Use various marketing tools Automate documentation The system can be integrated with cash registers. It can also automatically calculate product prices and print receipts. Dental Practice Management System dramatically increases labor productivity and quality of customer service. Also, it helps to asses Basic functionality of the platform enables to: Keep records of employees and their work schedules Maintain patients database Manage appointments Keep records of treatment methods and provided services Automate report generation and conduct business analysis Use various marketing tools built into the system Automate report generation and documentation The system can be integrated with other systems, devices, and telephone servers.

15 Our Platforms Business Processes Management System The system enables to automate business processes of enterprises which will enable to dramatically increase

Basic functionality of the platform enables to: Create visual model of business processes Describe, modify and optimize them Cooperate with the user Manage tasks,

17 15 Our Platforms Business Processes Management System The system enables to automate business processes of enterprises which will enable to dramatically increase labor productivity of individual employees and departments. control of set tasks, sales or support, accepting orders and products supply. Basic functionality of the platform enables to: Create visual model of business processes Describe, modify and optimize them Cooperate with the user Manage tasks, including automatically created ones Manage customer support features Manage sales Improve interaction between departments and employees of the event Make objective assessment of employees performances

18 Case Studies 16 Case Studies Project Name: Trial Sight Project Type: Software development from scratch Customer: EMMES Corporation, USA Problems We Solved: In the framework of the project we created a software by using principles of statistical analysis to detect fraud data in clinical trials. Project Name: Control Mail Project Type: Software development from scratch Customer: Control Mail, Australia Problems We Solved: We created a software which enabled to automate the operation of the machine that sorted mails. Project Name: E-textbook publishing website Project Type: Website development Website: Customer: Armenia Problems We Solved: We launched a website where textbooks and educational manuals are available for teachers and pupils. All materials are used in Armenian schools from the 1st to 12th grades. Project Name: Banking Web Portal Project Type: Web portal development Customer: Prometey Bank, Armenia Problems We Solved: We created a portal where each user can easily choose the most convenient type of the loan and send online requests to the bank. Project Name: HR System Implementation Project Type: In-house Software Customer: City Supermarket Chain, Armenia Problems We Solved: We built a software based on our own platform for City Supermarket Chain which enabled to centralize data of more than 3000 employees in more than 20 supermarkets and human resources department operations were completely automated.

19 17 Case Studies Project Name: Implementation of CRM System Project Type: In-house software development Customer: Barry, Armenia Problems We Solved: The system enabled to automate client management processes. With the of software usage. Project Name: Implementation of WMS System Project Type: In-house software development Customer: Dproc LLC, Armenia Problems We Solved: Implementation of our system allowed the company to manage production from one place. It helps to record warehouse and control sales processes carried out in 40 feeding points. Project Name: Dental Practice Management System Project Type: In-house software development Customer: NGO Dzerk Dzerki, the Nagorno-Karabakh Republic process of dental clinic. Besides, the system allows donors to monitor their donations. Project Name: Implementation of ERP System Project Type: In-house software development Customer: Nairian CJSC, Armenia Problems We Solved: We implemented Enterprise Resource Management Software (ERP) in Nairian. In ERP we combined sales, warehouse and trade management systems with customer relationship management system. The software enables to control all processes from receiving ingredients in the warehouse, including production and sales, also ecommerce platforms like e-bay and Amazon.

About Armenia 18 About Armenia Y Accessible market of workforce presented by educated, professional and competitive human resources Information Technologies.

20 About Armenia 18 About Armenia Y Accessible market of workforce presented by educated, professional and competitive human resources Information Technologies. The whole infrastructure of Armenia contributes to the rapid growth of IT industry 64% 99% 22% 85% Urbanization Literacy Higher Education Level High School Enrollment There are over 2.2 million Internet users in Armenia (Internet covers around 98% of the territory, average speed 8.5 Mb per second). IT is one of the fastest growing industries in Armenia. 22% rise was reported from and 25.2% only in For over developers and software engineers work in this industry. Many leading international companies moved part of their product development to Armenia or opened branches here.

19 About Armenia A by the fact that annually many high school graduates apply to both national universities and branches of international universities in Armenia.

21 19 About Armenia A by the fact that annually many high school graduates apply to both national universities and branches of international universities in Armenia. Currently there are 26 state universities (4 of which are internationally accredited universities) and 33 private higher education institutions. mathematics, chemistry, microbiology, engineering, medicine, information technologies and Armenology

22 About Armenia 20 In the course of years Armenian economy has dramatically increased and has a stable micro-economic environment. In recent years Armenia ranks high among many key business and investment rates:

21 About Armenia Due to its geographic location, adopted agreements and involvement in various unions, Armenia enables access to multimillion markets of such countries as Iran, China, India and

23 21 About Armenia Due to its geographic location, adopted agreements and involvement in various unions, Armenia enables access to multimillion markets of such countries as Iran, China, India and Southeast Asia. Armenia has strategic alliances with: Eurasian Economic Union Since 2014 Armenia is a member of EurAsEC with Russia, Kazakhstan, the Kyrgyz Republic and Belarus. This union enables access to the market with over 200 million consumers and provides countries, lack of processing mandatory tax documents, absence of trade and technical barriers among EurAsEC member countries, reduction of import duties on 750 commodity items. Free trade with CIS countries Armenia has access to the markets of Ukraine, Moldova, Tajikistan, Turkmenistan and Georgia with more than 250 million consumers. Generalized Scheme of Preferences Currently, Armenia is the only country that has GSP-agreement with European Union (EU), which also GSP-agreement with the USA, Canada, Japan, Norway and Switzerland. WTO Since 2003 Armenia is a member of World Trade Organization.

24 Win-Win Partnership 22 Win-Win Partnership Strategic alliances are one of the ways of cooperation with Mer Soft. If: Software development and support lie outside the scope of your company activity You have lack of professionals You want to invest in IT industry Then, partnership with us is the best solution. While working with us you do not have to: Hire developers and create the necessary infrastructure new projects Look for new investment projects for a long time. For future cooperation just send us a request and we will contact you within one day. Trust Cooperation Teamwork Win-win Success Planing Business Productivity

25 23 Our philosophy Mer Soft is translated as Our Soft. It is ours as all team members leave parts of their souls while working together for a common goal and lead the company to the success. Each customer receives the product he needs his product!

26 Thank you

27 Website:

CCore TECH. DUNS Number: Cage Code: 7C259 EIN: VA Sales Tax Certification Number: F001 SAM MPIN: CEE

CCore TECH. DUNS Number: Cage Code: 7C259 EIN: VA Sales Tax Certification Number: F001 SAM MPIN: CEE Capabilities Statement CEE (Core Engineering Enterprises) Corporation architects, designs and implements cost-effective, Return on Investment (ROI), high performance and secure cutting edge engineering