A Best Practices Approach to Best of Breed

Transcription

1 A Best Practices Approach to Best of Breed A Complimentary Webinar From healthsystemcio.com Sponsored by Sunquest Information Systems Your Line Will Be Silent Until Our Event Begins Thank You!

2 Housekeeping Moderator Anthony Guerra, editor-in-chief, healthsystemcio.com Ask A Question We will be holding a Q&A session after the formal presentations. You may submit your questions at any time by clicking on the QA panel located in the lower right corner of your screen, type in your questions in the text field and hit send. Please keep the send to default as All Panelists. Download the Deck Go to: Shortened link below appears on all slides. View the Archive You will receive an when our archive recording is ready. Separate registration is required.

3 Agenda 45 Minutes minutes: Allana Cummings, CIO, Northeast Georgia Health System 5 minutes: A Word From Our Sponsor: Lisa Conley, SVP, Global Sales & Marketing, Sunquest Information Systems minutes: Q&A w/allana Cummings

4 A Best Practices Approach to Best of Breed

5 Northeast Georgia Health System Not-for-profit community health system More than 600 physicians 557 inpatient and 261 SNF beds Serving over 700,000 people across Northeast Georgia Three urgent care centers, a mental health and substance abuse treatment center, two long-term care facilities, and various Northeast Georgia Physicians Group practices New 100-bed hospital in Braselton opening May 2015

6 A Culture Of Excellence One of America s 50 Best Hospitals (according to Healthgrades ) in 2013 One of twenty large community hospitals named to Truven Healthcare s list of the nation s 100 Top Hospitals for 2013 Number one in Georgia and top five percent in the nation for Cardiology Care according to Healthgrades for the seventh year in a row Quest for Excellence program

7 Commitment to Leveraging IT HIMSS Ambulatory EMRAM Survey for Stage 7 Scheduled Meaningful Use Stage 1/ Year 2 Attested

8 Top Strategic Considerations

9 The Dilemma

10 MU STAGE 2 Value Proposition with Best of Suite Reduces Costs Improves Accessibility Supports Lean Processes PLACE SUITE VENDOR NAME HERE Improves Patient Satisfaction Improves Ease of Use ICD-10 READINESS Eliminates Data Silos Provides Better Analytics Improves Stability/Support

11 MU STAGE 2 Value Proposition with Best of Breed Provides Robust Functionality Improves Safety Provides Specialized Database Enhances Revenue Opportunities PLACE BEST OF BREED VENDOR NAME HERE Provides Better Analytics Improves Patient Satisfaction Improves Ease of Use Supports Regulatory Compliance ICD-10 READINESS

12 NGHS IT Landscape

13 NGHS IT Vendor Strategy The Fewest Possible While we love our vendor partners, reducing complexity is our goal.

14 Why Would We Select Out of Suite? Inability to Meet Core Requirements Lack of Analytics Capabilities Not Aligned With Our Strategic Direction Not Cost-Benefit Justifiable

15 Example of Lab Analytics Needs Revenue Stream Infection Control Clinical Decision Support Lab Analytics Clinical Integration Quality Improvements Meaningful Use

16 Lab as a Service Line Traditionally, the Lab has been viewed as a cost center versus a profit center BI helps identify the true value and increase profitability of a laboratory system New insight from BI views include: the amount of direct revenue that the Lab contributes to the organization the revenue stream that Lab Services provide through other service lines

17 Troubleshooting MD Complaints Monitoring of Intra-op Rapid PTH TAT Using analytics to improve MD satisfaction

18 Using Sunquest DI to improve MD satisfaction!

19 Improving ED Time to Treatment Troponin, CBC w/o Diff, and Protime Results Using analytics to ensure we hit our TAT targets

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21 Staffing to Demand Detailed Volume Monitoring by Shift Using analytics to create optimal staffing model

22 Staffing to Demand Allows for detailed volume monitoring by shift

23 Return on Best of Breed Investments Operational effectiveness through specialty-optimized work flows and dashboard guidance Time savings through instant results Improved efficiency through query and analysis capabilities

24 What You Will Need to Be Successful Deploying a Best of Breed (BOB) Strategy A Compelling Why Story Based on Evidence Strong IT Governance Board, Physicians, Leadership and Customer Support Robust Interface Engine Strong Interface Developers, IT Analysts, and Business Partners Data Architect or Strong Understanding of Data Flow An Analytics Strategy for Enterprise Intelligence Organizational Change Management Skills Success Metrics from Previous BOB Decisions to Support Value

25 There Is More to Healthcare IT Than Just the EMR

26 Remember and Remind Others It s an Enterprise Decision

27 Dewitt Jones, Everyday Creativity

28 A Best Practices Approach to Best of Breed Lisa Conley Senior Vice President Sales & Marketing Sunquest Information Systems P a t h t o the h e a r t o f h e a l t h ca r e

29 Belief System.. The foundation of an efficient and effective healthcare system is an efficient effective laboratory operation Best patient outcomes and the lowest cost of treatment enabled by fast, accurate, error-free lab results IT solutions must operate and interoperate seamlessly across the entire continuum of care Physicians and caregivers require intuitive accessible solutions to allow greater time for patient care 2013 Sunquest Information Systems, Inc. Confidential and Proprietary

30 In Summary Retail and Self Administered Research Retail and Self Administered Nursing Homes/Home Care Research Nursing Homes/ Home Care Ambulatory Ambulatory Hospitals Core AP/CP Labs Hospitals Core AP/CP Labs Patients Patients 2013 Sunquest Information Systems, Inc. Confidential and Proprietary

31 Q&A Click on the Q&A panel located in the lower right corner of your screen, type in your questions in the text field and hit send. Please keep the send to default as All Panelists.

32 Thank You! You will receive an when our archive recording is ready. (Separate registration is required) Don t forget to claim your CHIME CHCIO Credits Attending healthsystemcio.com webinars = 1 CEU Thanks to our sponsor: Sunquest Questions/Comments Anthony Guerra aguerra@healthsystemcio.com Go to to view our upcoming schedule and see the last 12 months of archived events.