Another Valuable ISMS Member Benefit. Document Management & Your Office.

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1 Another Valuable ISMS Member Benefit Document Management & Your Office 1

2 Your membership in the Illinois State Medical Society (ISMS) provides you and your practice with many benefits, including resources, educational opportunities, professional services and management tools that enhance your practice. With these benefits you can realize the full value of your investment in ISMS membership. One of these benefits is ISMS Recommended Solutions Providers. ISMS has reviewed vendors that can provide your office with practice-based benefits at discounts otherwise unavailable to Illinois physicians. ISMS is pleased to recognize Caliber Point Solutions, DataBank, Medix Systems Consultants, Inc. and Platinum Systems Specialists, Inc. as Recommended Solutions Providers of document management systems. Members also enjoy practice-based discounts through ISMS Affinity Partners featured below: athenahealth Experience the benefit of faster payment, increased collection rates and greater insight into practice financials with athenacollector. This web-based medical billing and practice management service is available to ISMS members for a 6 percent discount through ISMS participation in athenahealth s PartnerWise Affinity Program. Bank of America Bank of America is a specialist in health care practice financing. It provides customized loans for start-ups as well as loans to help you expand your practice. Also, the Bank of America WorldPoints credit card has a 0% introductory APR on balance transfers through the first 12 billing cycles and gives you a $50 statement credit after your first qualifying transaction. Epocrates Epocrates software allows physicians to download and synchronize drug formularies, information on medications and more to their PDAs. Epocrates web-based program also details information on drugs, diseases and diagnostics. ISMS members enjoy a 30% discount on all software packages. Prescriber s Letter Receive the latest trustworthy news about drug therapy from an independent unbiased source, without advertisements or sponsorship. Newsletters cover analysis of new treatment guidelines, new drugs, newly recognized problems and new drug uses. As an ISMS member subscription is only $68 (normal $112) and you can save even more when you subscribe for two or three years. CTS LanguageLink Easily comply with regulations requiring medical interpretation for non-english speaking patients by using a CTS LanguageLink medical interpreter via telephone. ISMS members receive a 30% discount on per-minute fees ($1.40/minute) as well as no sign-up fee or monthly fees. Solveras Credit Card Payment Systems Solveras offers complete credit and debit card, echeck/ach and virtual terminal solutions for individual and multi-physician practices across all specialties. It works with you to determine your specific patient payment acceptance needs and offers competitive rates negotiated by ISMS. 2

3 How a Document Management System Can Help Your Practice A document management system can increase your practice s efficiency by: n Improving staff productivity, with less time spent searching for documents and more time spent checking patients in or out n Eliminating the need for temporary staff to scan medical records and other documents n Improving customer service by reducing patient wait time and streamlining appointment scheduling It can also be cost effective for your practice: n Reduces the cost of paper, printer and toner n In most cases, a document management system costs less than an electronic medical record system (EMR) and implementation takes less time With a document management system, storage is simplified: n Stores data in a centralized location for easy retrieval and management of documents, so the chance of losing documents is reduced n Frees up space in your office currently used for files n Provides multiple offices access to documents stored in one centralized location A document management system also provides your practice with increased security measures: n Easily trace information when a document was created, accessed or modified n Secure data from unauthorized access by enabling password protection n Decrease errors due to duplication n Digitally sign patients charts n HIPAA-compliant ISMS has negotiated discounts with our Recommended Solutions Providers exclusively for our members. These vendors offer a wide spectrum of products, services and support for document management systems. Read on for more information on Caliber Point, DataBank and Medix Systems Consultants, Inc. For more information on other ISMS member-exclusive benefits, visit today! 3

4 Revenue Cycle Management Is managing your Revenue Cycle Process becoming a challenge? Need a more disciplined and effective follow-up process for better revenue collection? Are your revenue cycle process management costs too high? Don t have adequate experienced manpower to do this? Don t have state-of-the-art infrastructure for highly productive functioning? Are you worried about compliance & regulatory issues? What we offer you... Pre Certification Eligibility Verification Coding Demographics and Charge Entry Payment Posting and Reconciliation Payer A/R Follow-up Patient Collections Electronic Medical Records Management Medical Record Management Is managing your Medical Records becoming a chore? Do you wish to save time & money on indexing your documents? Are you facing difficulty in retrieving your documents when needed? Do you wish to share your files in controlled and easy manner? Are you facing problems with back-ups & disaster recovery? Do you wish to improve regulatory compliance? What we offer you... Scanning and Mailroom Services Tagging and Indexing Services Data Classification Image Storage and Retrieval Destruction of Old Records 4 Caliber Point Business Solutions Ltd.

5 Benefits Improved cash flow Reduction in overheads by up to 40% Reduction in turnaround time HIPAA compliance Customized solutions Improved documentation, reporting and data integrity Risk free outsourcing with stringent information security policy About Caliber Point Caliber Point Business Solutions Ltd. is the independent BPO arm of Hexaware Technologies, a leading global IT & BPO services company. We have state-of-the-art BPO facilities in India, Latin America, Asia Pacific and Eastern Europe providing end-to-end Business Process Outsourcing services to large global players and Fortune 1000 companies. Certifications & Alliances Contact Us NORTH AMERICA OFFICE 1095 Cranbury-South River Road, Suite 10 Jamesburg, NJ USA Phone: Fax: amanda.frost@caliberpoint.com

6 DataBank, a national company serving the healthcare industry, sets the pace as a leader in document management, delivering a comprehensive suite of paper conversion services and document management solutions for Clinics, Specialty Groups and Private Practices. DataBank offers affordable solutions and services that automate and eliminate paper handling processes, thus increasing employee productivity, freeing up valuable office space, and reducing operating costs. Our services are all covered by our DataBank 100% customer satisfaction guarantee. In today s stressed economy and rapidly changing healthcare sector, physicians are asking: How can I become a paperless practice with secure 24/7 electronic access to my patient and business records with no capital expenditure? How can I improve the productivity of my staff and reduce cost handling patient and business records? How can I reduce my present storage cost for offsite paper storage? How can I store inactive patient records and business documents offsite and my staff have rapid availability without leaving the office? DataBank has combined its suite of Document Imaging Products and Conversion Services to provide solutions that allow you to accomplish all of the above. A typical solution could involve some or all of the following DataBank products/services: Scanning and indexing of your active patient and business records onsite or offsite A secure electronic repository with 24/7 retrieval of all scanned and imaged records with no capital expenditure or additional IT infrastructure Storage of inactive records with electronic scan on demand retrieval Desktop scanners for daily scanning of new patient and business records Workflow software for Business Process Automation 6 DataBank s broad product and services suite allows you to invest in the added value functionality that addresses your needs and requirements without acquiring expensive solutions.

7 The following workflow process diagrams illustrate how DataBank s products and services are combined to deliver a Paperless Practice and Offsite storage with Scan on Demand rapid record access. PAPERLESS PRACTICE DATABANK ONLINE SERVICES In this model, daily records can be scanned by your office staff and transmitted to DataBank s secure image repository for online access, or through regularly scheduled pickups the documents would be transported to DataBank s record center for scanning and indexing. In addition, large volumes of existing records, or backfile, can also be transported to DataBank s record center for scanning and indexing for online access. With DataBank s Scan on Demand less active records can be stored and available for secure retrieval 24/7. 7 DataBank provides a no-cost discovery process that will assist you in the design of the right document management solution for your practice.

8 DMS Document Management System Take your practice paperless Integrated Document Management Solution MicroMD EMR Features Multiple account types > Employer, plan, contact, etc. Combine file types into one document Batch scanning/filing Customize templates for frequently used docs Drawing tools for document annotation Temporary unfiled folder Drag and drop filing Easy navigation from page to page Remotely access documents Integration throughout the EMR > Attachments > Orders/Results storage > Patient photo Available for MicroMD PM 7.0 > Access practice file cabinet/accounts > Patient documents > Referring Doctors/Contacts/Insurance Plans link to DMS > Patient picture stored/accessed > Insurance cards stored/accessed > Review most recent stored/accessed > View patient statements in patient chart and file cabinet MicroMD EMR 7.0 > Attachments stored in DMS > Letter stored/accessed from DMS > Patient Chart Notes > Test Results > Patient Photo Local and Wide Area Network Connectivity Remote access supported Remote scanning supported Multiple File Types Supported Microsoft Word Microsoft Excel Microsoft PowerPoint (read only) Adobe Acrobat (read only) Text.txt,.rtf,.htm,.html,.xml Images.bmp,.jpg,.jpeg,.gif,.png,.tif,.tiff,.wmf,.emf,.exif Audio.mp3,.wav,.wma Video.mpg,.mpeg,.wmv,.avi (may need correct codec) Non-supported files can be stored and opened > Operating System handles opening file Filing Add Files > Browse workstation/network > Twain device scanner/camera > Template (n/a in Batch mode) Chart/Cabinet Filing > Add docs directly to Chart/Cabinet folder > Move docs between folders > Merge/Split docs from within Chart/Cabinet > Attachments can be linked to referring doctor, plan, employer, contact manager, service facility Batch > Select Cabinet/Chart and file directly to folder > Add pages to an existing document Templates Formats > Microsoft Word/Excel, Text, Image > Mail Merge Equivalent to patient letter merge in MicroMD PM only patient info 8 Technology MS-SQL,.NET E. 161ST PLACE, SOUTH HOLLAND, IL PHONE: FAX: SALES@IMSCI.COM

9 MEDIX SYSTEMS CONSULTANTS, INC. SOLUTIONS FOR THE FUTURE TODAY DRS - Document Retrieval System Revolutionize your office Go paperless Stand-alone Document Management Solution Document Management Scan and categorize without typing! Create definable chart categories with definable icons Multiple file cabinets Drag and drop technology Store many data types Robust interface to PM Systems HIPAA compliant Easy to use features for Tablet PC Workflow Systems Easy to use Microsoft Outlook style interface Work flow is dramatically enhanced Narrative Writer Provides true dictation output with a robust but easy to use interface > Quickly create dictation without typing n Use mouse n Use pen with your Tablet PC Forms Processing Features Scan in your forms, place data fields on the scanned image, and save for future use with any patient Prescription Writer Features Fast and easy to use > Optimized for speed and accuracy for writing, customizing and refilling patient scripts HIPAA Security Features All images and docs saved to hard disk with 128 bit encryption Once encrypted can only be accessed through DRS Security groups define which charts types can be viewed or edited Users can belong to 30 security groups DRS automatically maintains an audit trail > Tracks user and when accessed, edited or moved the document EOB Manager Features Automatically separates electronic Explanation of Benefits files into each patient account When secondary insurance needs a copy, easily click to patient EOB for easy printing or faxing Paper EOB s can be scanned and retrieved by date posted, check number or both Practice Management Interfaces Ties into billing system data file > Brings real-time patient info > Scan patient photos and driver s licenses DRS Monitor Paperless printing directly into DRS inbox Allows scanners to multi-task View captured images on screen and or place into other documents Auto Add Document Features Automatically file dictation docs > Docs filed in correct patient folder and chart > Report notifies provider 9

10 ISMS provides other benefits to help you run a successful practice, such as assistance in resolving payment problems and information you can depend on about the current issues driving health care today. As the authoritative source for Illinois physicians who want the latest news on practice, patient and advocacy issues and the state of organized medicine, we keep you up to date through a variety of communications. Our publications include Illinois Medicine EXPRESS and Quarterly Check-up. The monthly Illinois Medicine EXPRESS covers legislative updates, risk and contracting tips, and professional liability issues. Quarterly Check-up facilitates communication between the ISMS Board and the physician membership throughout the state. Other ISMS publications available via or fax include ISMS Weekly Rounds, which delivers breaking news stories of interest to physicians, and Medical News Wire, a monthly update from the ISMS Board Chair. The quarterly Off the Charts newsletter gives information to your office staff that focuses on their unique challenges. The ISMS web site, offers information about the Society s services and benefits, publications, media activity, legislative action and much more. Medical-legal resources are also available through the Medical Legal Library. It assists you with your practice s legal needs by providing resources on timely subjects like the training of allied health care professionals and templates for HIPAA and other legal forms. The library also has up-to-date information on the legal issues that physicians may encounter. With you in mind, ISMS continues to enhance our member benefits so you can manage the business side of your practice and focus on your patients. Recently expanded services include: n Red Flags Rules identity theft resources kit n NPI compliance assistance n CME opportunities n Practice management discounts through Affinity partnerships and Recommended Solutions Providers n Electronic health record seminars n Educational webinars n Practice manager seminars n Electronic newsletter for practice managers n Medicare PQRI participation resources n OSHA training seminars ISMS provides these resources to you so your office can run as smoothly as possible. For more information on how ISMS can help you and your practice, call us at ! 10

11 Caliber Point 1095 Cranbury-South River Road, Suite 10 Jamesburg, NJ Phone: Fax: Web site: DataBank 1040 Wabash Avenue Chesterton, IN Phone: Toll Free: Web site: Medix Systems Consultants, Inc. 236 E. 161st Place South Holland, IL Phone: Fax: Web site: 11

12 Illinois State Medical Society 20 N. Michigan Ave., Suite 700 Chicago, IL Telephone: Toll Free: Fax: Web site: P 2010 Illinois State Medical Society