2017 Annual QUE Group Conference

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Why is this a must attend conference? The 2017 QUE Group Conference will provide you with the knowledge and inspiration to improve your competitive advantage.

Who should attend? This year s conference addresses issues relevant to all Aviation professionals using the Quantum Software.

1 Why is this a must attend conference? The 2017 QUE Group Conference will provide you with the knowledge and inspiration to improve your competitive advantage. Our popular annual conference provides a variety of learning experiences that will greatly improve your knowledge and present new ways of leveraging Quantum to drive your business strategy. Who should attend? This year s conference addresses issues relevant to all Aviation professionals using the Quantum Software. Hear from industry leaders how to grow your business services during segment specific sessions, roundtable discussions, and workshops on topics vital to all levels of staff. What will you gain? Streamline more of your business processes to save time and reduce operating costs. Learn how Quantum can take on more work so that you can focus on customers and build a world-class business. Tuesday June 20th 10am 4pm 10am 12pm 12pm 5pm 12pm 5pm 5pm 7pm Open House at Component Control, shuttles provided to Hilton La Jolla Torrey Pines Volunteer Brunch at Hilton Registration at Torrey Pines QUE Group Café Pre-networking event Welcome Reception Wednesday June 21st 7:30 8:25am Continental Breakfast 8:25 8:40am Conference Take Off 8:40 9:35am What s Next at Component Control? 9:35 10:35am Keynote Speaker Greg Reid 10:50 12:00pm Round Tables 12pm 1:20pm Refueling Lunch 1:20 3:15pm Sessions 3:40 4:40pm Round Tables Workshop 1: SQL For Beginners 5pm 9pm Dinner / Awards Reception Thursday June 22nd 7:30 8:25am Continental Breakfast 8:25 10:20am Sessions 10:35 11:45pm Round Tables 11:45 1:05pm Refueling Lunch 1:05 3:00pm Sessions 3:15 4:30pm Round Tables Workshop 2: Crystal Q&A 5pm 9pm Casual Luau Reception - Fun & Games June 20-22, 2017 QUE Group 12th Annual Conference Hilton Torrey Pines, La Jolla CA usercommittee@quegroup.org volunteercoordinator@quegroup.org

Tuesday, June 20th 10:00am - 4:00pm Open House at Component Control Join us for our Annual Open House! Lunch will be served, and office tours and meetings will be available.

10:00am - 12:00pm Volunteer Brunch Volunteer Brunch is an opportunity for all the session moderators, round table moderators, and registration desk attendants to meet, organize, ask questions and

2017 Annual QUE Group Conference 12:00pm - 5:00pm Registration/Badge Pick-Up at Hilton La Jolla Torrey Pines Check in to the conference, collect Name Badges and Conference Goodie Bags, and join us at

2 Tuesday, June 20th 10:00am - 4:00pm Open House at Component Control Join us for our Annual Open House! Lunch will be served, and office tours and meetings will be available. Complimentary shuttle to the Hilton La Jolla Torrey Pines every hour. 10:00am - 12:00pm Volunteer Brunch Volunteer Brunch is an opportunity for all the session moderators, round table moderators, and registration desk attendants to meet, organize, ask questions and allow us to thank you. volunteercoordinator@quegroup.org to sign up Annual QUE Group Conference 12:00pm - 5:00pm Registration/Badge Pick-Up at Hilton La Jolla Torrey Pines Check in to the conference, collect Name Badges and Conference Goodie Bags, and join us at the QUE Café! 12:00pm - 5:00pm The QUE Café QUE Group Café is an open networking, collaboration, and informal roundtable event. There are no moderators or Component Control representation. Users can coordinate through the forums to arrange specific topics, such as collaborating on an MRP module. Or simply join us for coffee and open discussion. 5:00pm - 7:00pm Welcome Reception Welcome to the 12th Annual QUE Group Conference! Enjoy light food & drink while reconnecting with industry peers and networking contacts. Badge pick-up will be available at this event for afternoon/ evening arrivals. Page 2

Wednesday, June 21st 7:30am - 8:25am Continental Breakfast 8:25am - 8:40am Conference Take-off Presented by Tara Knapp, Jason Cordoba, QUE Group Board 8:40am - 9:35am What's Next At Component Control

3 Wednesday, June 21st 7:30am - 8:25am Continental Breakfast 8:25am - 8:40am Conference Take-off Presented by Tara Knapp, Jason Cordoba, QUE Group Board 8:40am - 9:35am What's Next At Component Control Presented by Todd Lewis, Nicola Hanna, Component Control, USA Enhancement Review from last QUE Group Conference and upcoming changes, enhancements at Component Control 9:35am - 10:35am Keynote Speaker Presented by Greg Reid, Best Selling Author Greg is a natural entrepreneur known for his giving spirit and a knack for translating complicated situations into simple, digestible concepts. As an action-taking phenomenon, strategy turns into results fast and furious, and relationships are deep and rich in the space he orbits. 10:35am - 10:50am Break 10:50am - 12:00pm Round Tables - Day 1 The Round Table sessions give participants the opportunity to discuss current issues, participant solutions and requested enhancements specific to a Quantum module with their peers. Each Round Table includes a Component Control employee with specific knowledge of the module. 12:00pm - 1:20pm Refueling Lunch 1:20pm - 2:20pm Accounting: Proving the Numbers Presented by Pam Prince, Avmax Group, Canada A comprehensive review of Quantum s accounting reconciliation tools within operational and accounting modules. Event Manager and Report Scheduler Redesigned Presented by Pietro Race, FAST Aviation, USA How to setup and configure the new integrated Event Manager to send automated s to your staff, customers or suppliers based on the occurrence of specific events (scripts). Page 3

2:25pm - 3:20pm Business Intelligence Like Never Before with Microsoft Power BI and Quantum Presented by Jason Cordoba, AJ Walter Aviation, United Kingdom Get Quantum's data insights in minutes,

Quantum Manufacturing Module Introduction, Functionality and Limits Presented by Mark Shankland, Air Comm Using the manufacturing module to stay on top of shortages, material commitments, scheduling,

4 2:25pm - 3:20pm Business Intelligence Like Never Before with Microsoft Power BI and Quantum Presented by Jason Cordoba, AJ Walter Aviation, United Kingdom Get Quantum's data insights in minutes, anytime, anywhere. Microsoft Power BI is a analytic tool that will connect to Quantum's Oracle Database and simplify the data so anyone can create personalised dashboards. Quantum Manufacturing Module Introduction, Functionality and Limits Presented by Mark Shankland, Air Comm Using the manufacturing module to stay on top of shortages, material commitments, scheduling, and many other functions. 3:20pm - 3:30pm Break 3:30pm - 4:40pm Round Tables - Day 1 The Round Table sessions give participants the opportunity to discuss current issues, participant solutions and requested enhancements specific to a Quantum module with their peers. Each Round Table includes a Component Control employee with specific knowledge of the module. Workshop 1: SQL for Beginners Presented by Abigail Wahl, RIM Enterprises LLC, USA SQL (Structured Query Language) is used to modify and access data from Quantum's database. This session will review the basics structure of SQL Code, and how you can apply the discussed concepts to meet your business needs. 5:00pm - 9:00pm Dinner Reception/Awards Ceremony Join us for our Annual Awards Reception, where the QUE Group Board recognizes the key players that keep the Quantum Community thriving. Component Control Customer Service reps and Developers, as well as top Forum participants will be honored for their contributions to the overall Quantum experience. Page 4

Thursday, June 22nd 7:30am - 8:25am Continental Breakfast 8:25am - 9:25am A Best Practice Approach to Exchange Management Presented by Laura Jones, Aviosynch, USA A best-practice approach for these

5 Thursday, June 22nd 7:30am - 8:25am Continental Breakfast 8:25am - 9:25am A Best Practice Approach to Exchange Management Presented by Laura Jones, Aviosynch, USA A best-practice approach for these challenging transactions that supports complex workflows involving 3rd party exchange purchases, rotable pool tracking, accurate WIP allocation, and correct management of residual core values. Demystifying Oracle for Quantum Presented by Gary Bohn, Air Comm Corp, USA Most users do not think of the role ORACLE plays in Quantum until they get a N.O.A.(Nasty Oracle Error). This session will take the shroud off and show you how Oracle for Quantum is built, the path data requests take, and where all those 'databases' reside. We will also cover tips and tricks to keeping your ORACLE instance happy while avoiding licensing issues. 9:25am - 10:20am Auto Approve Work Order Quotes with Fixed Pricing and Approved Shops Presented by Jason Cordoba, AJ Walter Aviation, United Kingdom Eliminate the back and forth communication and improve your TAT with automation. Configure your Quantum with Approved Shops, Fixed Pricing, Workscops to enable the Repair Order to automatically 'approve' the WO Quote Managing Inventory 'Remotely' with Min and Max Levels Presented by Ryan Realivasquez, Component Control, USA Managing the purchasing, shipping, sales and repairs of offsite inventory using Quantum's Remote Inventory Module. 10:20am - 10:35am Break 10:55am - 11:45am Round Tables - Day 2 The Round Table sessions give participants the opportunity to discuss current issues, participant solutions and requested enhancements specific to a Quantum module with their peers. Each Round Table includes a Component Control employee with specific knowledge of the module. 11:45am - 1:05pm Refueling Lunch Page 5

6 1:05pm - 2:05pm How To Reliably Manage and Find Your Image Files Presented by Greg Hartenhoff & Bill Christo, CorpTechPro LLC, USA A demonstration of a mobile App that will seamlessly save images over WiFi that works directly with your Quantum system. The method will integrate with existing data base systems and will require very little hardware investment. Re-introducing Warranty & Contracts Presented by Jamie Correia, Component Control, USA An overview highlighting new functionality, automation and linking between Quantum s Warranty and Contracts modules. 2:05pm - 3:05pm Advanced Crystal Reports Presented by Andre Michel Gaudet, Skyservice, Canada Take control of Quantum's raw database data and give it meaning by creating sophisticated, dynamic reports using SAP Crystal Report software. Latest Features and Hosting Services Presented by Nicola Hanna, Component Control, USA A deeper look into some of our newest features including: Mobile/Web Apps, UPS/FedEx, PayPal, Cloud Hosting, and more. 3:05pm - 3:15pm Break 3:15pm - 4:15pm Round Tables - Day 2 The Round Table sessions give participants the opportunity to discuss current issues, participant solutions and requested enhancements specific to a Quantum module with their peers. Each Round Table includes a Component Control employee with specific knowledge of the module. Workshop 2: Crystal Q & A Presented by Tim Hernandez, PSI, USA This workshop will be an interactive session to discuss Crystal Reports. Examples of how to gather data to build basic to advanced reports and how to overcome any reporting challenges. 4:20pm - 4:45pm As We Begin Our Descent Conference End A quick wrap-up to collect surveys and deliver end-of-conference news. 5:00pm - 9:00pm Landing Party - Luau Let's celebrate another successful gathering of the greatest minds in the Quantum Community! Join us for amazing food, company, and views while we enjoy music and entertainment from authentic Polynesian dancers. Wear your best "tacky tourist" gear, win prizes for the best costume(s), as well as other amazing raffle giveaways! Page 6

Round Tables The Round Tables give participants the opportunity to discuss issues specific to a Quantum module with their peers.

Current issues, participant solutions and requested enhancements are often discussed.

Compliance Thursday AM Round Tables System Administration Forms Designer Receiving Inspection Repair Management Purchase Management and POs Customer and Vendor Quotes

7 Round Tables The Round Tables give participants the opportunity to discuss issues specific to a Quantum module with their peers. Each Round Table includes a Component Control employee with specific knowledge of the module. Current issues, participant solutions and requested enhancements are often discussed. Wednesday AM Round Tables Dashboards EDI Integration Manufacturing Warehouse Management and Barcoding Work Packages & Aircraft Maintenance Financial Reporting Export Compliance Thursday AM Round Tables System Administration Forms Designer Receiving Inspection Repair Management Purchase Management and POs Customer and Vendor Quotes Quantum Portal Invoice Management Wednesday PM Round Tables Documents and Imaging Time and Attendance Sales Exchanges Lots, Kits, Consignments Work Order and Shop Control Fixed Assets + SQL Workshop Thursday PM Round Tables Physical Inventory Sales Orders Remote Inventory Contact Manager & Event Manager General Ledger Contracts and Warranty + Crystal Reports Workshop Page 7

8 2017 Annual QUE Group Conference QUE Group Board Members QUE Group 2017 Sponsors Page 8

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