IT Methodology Webinar

Size: px

Start display at page:

Download "IT Methodology Webinar"

Iris Harris
6 years ago
Views:

1 IT Methodology Webinar Incorporate Organizational Process & Governance Initiate Project Intelligence

Things to Know All participants will be on mute Questions are welcome Ask questions in the question box We DO NOT send out PDU certificates May be valid

2 Things to Know All participants will be on mute Questions are welcome Ask questions in the question box We DO NOT send out PDU certificates May be valid for PDU credit (self-report session) - For more information check out article on Webinars and PDUs

3 Moderator Denise Rodriguez Project Insight Marketing

4 Project Insight Schedule a customized demo today! +1 (949) x3 info@projectinsight.net Request info:

5 Presenter Cameron Watson President, QAIassist

6 Who s on the call? I am a Project Manager I am a Business or Operational Manager I am a software developer or software tester I am a member of an organizational PMO, governance or quality assurance function I want a better understanding of IT Methodology

7 Who is QAIassist? Established 2007 Ottawa, Canada Nurturing organizational efficiency through IT Methodology knowledge & expertise Support and promote a community with evolving IT Methodology knowledge and expertise Maintain, optimize, promote and support the delivery of IT methodology products and lifecycles proven to increase operational performance Administration and oversight of QAIassist Integrated Methodology (QAIassist-IM) and formal certifications Foundation & Practitioner Support practitioners and authorized affiliates in acquiring and delivering IT Methodology knowledge and expertise

8 IT Methodology Webinar Audience Nurturing efficiency through IT Methodology knowledge & expertise across the globe Over 200 countries Wide array of industries (manufacturing, banking, health, insurance, consulting) More than 50 unique webinars Over 10,000 webinar registrants Executives Operational & Delivery Managers Project Managers Business Analysts and Architects Application Developers & Testers Corporate PMO, Quality Assurance, Continuous Improvement Consultants

QAIassist 2016 Series - Goals Share IT Methodology knowledge Develop IT methodology understanding & expertise Provide additional insight into several IT (project management, software

9 QAIassist 2016 Series - Goals Share IT Methodology knowledge Develop IT methodology understanding & expertise Provide additional insight into several IT (project management, software development, software testing) methodologies Discuss best practices on incorporating an organizational IT methodology Promote ongoing dialog and feedback with webinar audience (questions, , survey)

10 2016 Schedule The 3rd Wednesday of Every Month 8:00 am Pacific - 11:00 am Eastern Time IT Methodology Concepts (60 mins) This series of six webinars will be presented on a bi-monthly basis. Each webinar will provide you with a context, overview, terminology and general understanding of information technology (IT) methodology. IT Methodology Tutorials (60 mins) This series of five webinars will be presented on a bi-monthly basis. Each session is designed to offer a more hands on perspective bridging the concepts into a practical utilization.

11 Concepts V - Incorporate Organizational Process & Governance Goals Review IT Methodology context Differentiate PROJECT from PROCESS Establish PROCESS characteristics Identify PROCESS benefits Discuss PROCESS implementation

12 Concepts V Incorporate Organizational Process & Governance Agenda Establish a context for IT Methodologies (noun and verb) IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

13 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

14 Terms, Terms and more Terms IT Framework, IT Methodology, IT Lifecycle Non Standard usage in terminology Terms are used interchangeably between organizations and across the IT industry Examples include Project Management Methodology/Lifecycle/Framework Software Development Methodology/Lifecycle (SDLC)/Framework Software Testing Methodology/Lifecycle/Framework Every IT organization is using an IT Methodology or IT Lifecycle or IT Framework

15 IT Methodology/Lifecycle - Noun All Methodologies/Lifecycles (RUP, QAIassist-IM, PMI, Prince2) define, utilize and rely on their own pre-defined structure, naming conventions, and terminology Hierarchy/Structure Methodology/Lifecycle (ie Project Management, Software Development, Software Testing) Phase/Stage (ie Initiate, Planning, Design, Closeout) Deliverable/Artifact/Work Product (ie Project Charter, Testing Strategy) Activity (tasks performed to complete deliverables, artifacts, work products)

16 Deliverable/Artifact/Work Product versus Activity Building an IT Application Deliverable (Artifact, Work Product) Business Case Project Plan User Acceptance Test Plan Activity (non-deliverable, non-artifact, non Work Product) Reviewing business need with Operational Management, Business Analysts and End-Users Meeting with Stakeholders to acquire approval of Project Plan Discussing User Acceptance Testing objectives and priorities with testing team

17 QAIassist Integrated Methodology

21 Deliverable/Artifact/Work Product Attributes Tangible (pre-defined informational requirements) can be identified and defined (resource, completion dates, cost) on Project Schedule can be assigned (populating information requirements) to project team member(s) can be referenced by project team members to support creation of other deliverables can be formally reviewed and officially authorized will alter in status (authored, reviewed, approved, archived, referenced) throughout life of project Project Schedule used to reflect evolving deliverable status/progress (risks, issues, percentage complete) can be placed under formal configuration management re: with evolving status can be accessed for future reference (application support and maintenance)

22 Methodology/Lifecycle Verb Waterfall Methodology/Lifecycle a single iteration through the methodology/lifecycle (noun) deliverables/artifacts defined, assigned, and documented formal structure required Agile Methodology/Lifecycle more than a single iteration through a methodology/lifecycle (noun) limited deliverable creation formal structure not required

23 QAIassist Integrated Methodology

24 QAIassist Integrated Methodology

25 QAIassist Integrated Methodology

26 QAIassist Integrated Methodology

27 QAIassist Integrated Methodology

28 QAIassist Integrated Methodology

29 QAIassist Integrated Methodology

30 QAIassist Integrated Methodology

31 QAIassist Integrated Methodology

32 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

33 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

34 Project Context

35 QAIassist Integrated Methodology

36 QAIassist Integrated Methodology

37 QAIassist Integrated Methodology

38 QAIassist Integrated Methodology

39 Project Management - Lifecycle

40 Project Management - Context Objectives Establish Project Plan (Resources, Deliverables, Activities, Quality, Risk) Execute & Control (Plans) Deliver to Users on Time and Budget Audience/Roles Business Stakeholders Project Managers Business Analysts System Architects & Analysts Programmers & Testers End Users

41 QAIassist Integrated Methodology

42 Software Development - Lifecycle

43 Software Development - Context Objectives Enhance project team communications Define formal user requirements Design solution to satisfy user requirements Build desired functionality Audience/Roles Business Stakeholders Project Managers Business Analysts & Architects Programmers & Testers End Users

44 QAIassist Integrated Methodology

45 Software Testing - Lifecycle

46 Software Testing - Context Objectives Enhance project team communications Enable testing activities to begin from project startup Correlate expected and authorized requirements with application being delivered Users verify final solution Audience/Roles Business Stakeholders Project Managers Business Analysts & Architects Programmers & Testers End Users

47 Project Context

48 Process Context

49 Process Context (all organizational projects) Lifecycles Project Management Software Development Software Testing Benefits Planning, Executing, Delivering Requirements Definition, User Approval Successfully Tested Authorized Functionality

50 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

51 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

52 Organizational Process - Characteristics Lifecycle/Methodology/Process Project Management Software Development Software Testing Characteristics Repeatability Predictability Measurability

53 Organizational Process - Repeatability Lifecycle/Process Project Management Software Development Software Testing Results Specific tasks, and work products (deliverables) pre-defined Projects are regularly delivered on time and within budget Quality is inherent in the process and the product/service being delivered

54 Organizational Process - Predictability Context Project Management Software Development Software Testing Results Specific roles and responsibilities are predefined Product/Service delivery more efficient Corporate planning (budgeting and staff forecasting) becomes more reliable

55 Organizational Process - Measurability Context Project Management Software Development Software Testing Results Repeatable & Predictable = Measurable Measurable = Basis of Ongoing Improvement Ongoing Improvement = Operational Performance and Quality (product & process)

56 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

57 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

58 Organizational Process Corporate Planning Context Project Management Software Development Software Testing Benefits Establishes benchmark of operational capacity Benchmark of operational capacity utilized for strategic and intermediate (budget and staff) planning

59 Organizational Process Staff Flexibility Context Project Management Software Development Software Testing Benefits Transportable Skills Variability of Environment Exposure to cross functional business functions and applications Career Evolution

60 Organizational Process Consistent Delivery & Quality Context Project Management Software Development Software Testing Benefits Repeatable process efficiency Verifiable utilization ensures process has been applied results in delivery of quality in product/service

61 Organizational Process Accountability Context Project Management Software Development Software Testing Benefits Predefined Operational Roles Predefined benchmark for evaluation Formal review and audit of process Feedback mechanism for resource evaluation

62 Organizational Process Continuous Improvement Context Project Management Software Development Software Testing Benefits Process can be measured/metrics Metrics can be evaluated and utilized to revise/enhance process Corporate Maturity - Cultural

63 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

64 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

65 Implementation Considerations - Corporate Objectives Governance Organizations have developed and are utilizing their corporate process(es) these organizations want to ensure the process(es) they have developed are applied effectively. Specialized staff are dedicated to lead these initiatives (PMO) - process scope can vary Quality Assurance Organizations have a belief that the quality of their products and services rely and are dependent on how effectively the organizational process(es) are being followed. Specialized staff are dedicated to perform ongoing process reviews and audits Continuous Improvement Organizations recognize that operational performance (and corporate culture) can be continually improved when the processes incorporate a metric component. The metrics can be used to measure performance (schedule, cost, quality) of how the products/services are being developed and delivered. Dedicated resources are used to acquire and disseminate metric information to operational management

66 Implementation Considerations - Existing Corporate Maturity Every organization is using a process ( IT Methodology or IT Lifecycle or IT Framework) to deliver products and/or services Optimized IT Methodology is recognized and aligned with business objectives and routinely delivers to operational needs and expectations metrics for continuous improvement Maximized IT Methodology is recognized and aligned with business objectives and regularly delivers to operational needs and expectations no metrics for continuous improvement Utilized IT Methodology is recognized yet inconsistently applied resulting in deviations (schedule, cost, quality) of the products/services being delivered Chaotic IT Methodology is not recognized, process(es) are not applied

67 Implementation Considerations - Cornerstones for Success Establish Ownership/Steering Committee have a champion Identify and designate process experience/expertise (in-house/other) Identify the scope of the process/methodology (ie Project Management, Software Development, Software Testing) or phase or deliverables that will bring value once implemented define the piece of pie Designate the initiative as a project apply PM practices (initiate, plan, execute & control, closeout) to guide the project implementation Continuous communication (across the organization) from process development through process training through process implementation Incorporate an implementation feedback loop (how process is being applied) to ownership through formal organizational body (PMO, QA, Governance)

68 Implementation Considerations terms, terms and more terms Every organization is using an IT Methodology or IT Lifecycle or IT Framework (PROCESS)

69 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

70 Concepts V Incorporate Organizational Process & Governance Agenda IT Methodology Context - (noun/verb), hierarchy, depictions, concept of deliverable IT Methodology (noun) - Project versus Organizational Process Organizational Process Characteristics (repeatability, predictability, measurability) Organizational Process Benefits (corporate planning, staffing flexibility/opportunity, consistent delivery & quality, accountability, continuous improvement) Organizational Process Implementation Considerations Recap

71 2016 Schedule The 3rd Wednesday of Every Month 8:00 am Pacific - 11:00 am Eastern Time IT Methodology Concepts (60 mins) This series of six webinars will be presented on a bi-monthly basis. Each webinar will provide you with a context, overview, terminology and general understanding of information technology (IT) methodology. IT Methodology Tutorials (60 mins) This series of five webinars will be presented on a bi-monthly basis. Each session is designed to offer a more hands on perspective bridging the concepts into a practical utilization.

72 2016 Concepts Schedule The 3rd Wednesday of Month (Jan, Mar, May, Jul, Sept, Nov) 8:00 am Pacific - 11:00 am Eastern Time IT Methodology Concepts (60 mins) Methodology for the IT Landscape - (Jan) Apply PM Fundamentals to IT - (Mar) Leverage the Software Development Lifecycle - (May) Explore the Software Testing Lifecycle - (Jul) Incorporate Organizational Process Governance - ( Sept) Implementing IT Methodology - (Nov)

73 2016 Concepts Schedule The 3rd Wednesday of Month (Jan, Mar, May, Jul, Sept, Nov) 8:00 am Pacific - 11:00 am Eastern Time IT Methodology Concepts (60 mins) Methodology for the IT Landscape - (Jan) Apply PM Fundamentals to IT - (Mar) Leverage the Software Development Lifecycle - (May) Explore the Software Testing Lifecycle - (Jul) Incorporate Organizational Process Governance - ( Sept) Implementing IT Methodology - (Nov)

74 2016 Tutorials Schedule The 3rd Wednesday of Month (Feb, Apr, Jun, Aug, Oct) 8:00 am Pacific - 11:00 am Eastern Time IT Methodology Tutorials (60 mins) Applying IT Methodology to Project Initiation - (Feb) Project Planning & Design with IT in Mind - (Apr) Executing Projects with IT Methodologies - (Jun) Project Control & Verification - (Aug) Project Close & Delivery - ( Oct)

75 Body of Knowledge Methodology/Lifecycle/Deliverables Project Management, Software Development, Software Testing Body of Knowledge (Library) Methodology Origin origins of methodology identifies the differences between the path we take (noun) and how we proceed (verb) down that path Context & Overview provides a general overview of IT Methodology and how it can be applied within an organization Deliverable Descriptions - provides general descriptions for all the deliverables of the QAIassist Integrated Methodology

76 Until Next Session Keep Posing your Questions call or send your questions in (Denise and/or Cameron) Explore the QAIassist Body of Knowledge refer to the QAIassist Body of Knowledge (sample deliverables, whitepapers, blog articles) (wwwqaiassist.com) QAIassist Practitioner - find out more about becoming QAIassist certified Foundation, Practitioner Tell your friends - tell your friends, coworkers and colleagues about the Project Insight/QAIassist webinars invite them to join us at the next session Continuing Follow Up send out a survey at the completion of every webinar, follow up with attendees to obtain their suggestions and recommendation

77 Moderator Denise Rodriguez Project Insight Marketing

78 Join us! Twitter LinkedIn Facebook Instagram YouTube

79 Learn more Schedule a customized demo today +1 (949) x3 info@projectinsight.net Request info: Contact QAIassist +1 (613) solutions@qaiassist.com Request info:

80 PI Community Sign up for more! IT Methodology & Agile PM training Leadership Product training Check out the videos

QAIassist Software Testing Methodology Implementation Guide

QAIassist Software Testing Methodology Implementation Guide QAIassist Integrated Methodology is an effective process based methodology incorporating the three (project management, software development,