Product Overview...1. Maxava HA Suite Product Outline...2. maxview Remote Monitoring...3. Business Benefits...4. Common Business Applications...
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- Roderick Hancock
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1 SALES GUIDE
2 Contents Page Product Overview...1 Maxava HA Suite Product Outline...2 maxview Remote Monitoring...3 Business Benefits...4 Common Business Applications...5 Supported System Configurations...6 Maxava HA Features...8 Competitive Advantage...9 Market Needs...12 Sales Process...13 About Maxava...14
3 Product Overview Maxava produces the world s premier IBM i business continuity and replication solutions. Our innovation and leading edge approach has been proven in the toughest environments, for the most demanding clients. Maxava HA solutions are fast, reliable and smart capturing the native functionality and strength of the IBM i platform for real-time replication in the most demanding business environments and for disaster recovery measured in minutes. From its inception, Maxava HA was designed for tough enterprise environments with high transaction volumes and complex configurations, whilst requiring minimum support overhead and being accessible for IBM i users of all sizes. Maxava HA delivers the ability to maintain replica databases in real-time between ASP s and LPAR s on a single IBM i or across multiple IBM i systems over any distance. The solution can be used in single system, one to one, one to many or many to one replication environments. Maxava HA has many competitive advantages over other solutions. With Maxava HA, we have ended the need for lengthy onsite implementations and offer online product demos and free, assisted product trials to prospective customers. This, combined with an affordable pricing structure and clear upgrade policy, makes Maxava HA extremely attractive to all IBM i users, regardless of size or business application used. From worldwide locations, Maxava supports a growing list of IBM i customers, 24 hours a day, 7 days a week across the globe, in industries such as Banking, Finance, Telecommunications, Manufacturing, Health Services, Government, Transportation, Gaming and Retail. KEY MESSAGES MAXAVA DELIVERS: Revolutionary technology in IBM i replication High Availability and Disaster Recovery Elimination of Backup Downtime WHY MAXAVA HA? Extreme Performance Maxava HA handles large data volumes extremely quickly and efficiently Reliable Maxava HA ensures real-time data availability Easy to Operate Maxava HA is managed in just minutes a day Simple to Use Choice of user interface and mobile monitoring 1
4 Maxava HA Suite Product Outline Maxava HA Enterprise + delivers the most comprehensive high availability and disaster recovery readiness for an IBM i application. Enterprise + includes all the functionality of the SMB version with enhanced replication, including QDLS, data, objects, IFS, and MQ Series, along with our proprietary Command Scripting Function and monitoring tools for the most complex environments. Maxava HA SMB provides cost effective high availability to protect IBM i business critical applications and data. It incorporates advanced autonomics, and offers enhanced auditing and user administration tools. DATA STREAM Maxava HA Data Stream is a highly efficient data replication solution that ensures business critical data is backed up in real time and fully recoverable. Data, Object, IFS, MQ Series & QDLS replication Data, Object & IFS replication Data replication 2
5 maxview Remote Monitoring Tools maxview Manager gives you control, enabling you to manage your Maxava HA Enterprise + environment, as well as certain IBM i components. This can be done anytime, anywhere with remote monitoring capability. maxview Monitor delivers a smart way to monitor your Maxava HA SMB environment and allows you to easily check and report on HA readiness and key IBM i system resources. maxview Lite is a FREE downloadable version of maxview that can be used even if you don t run a Maxava HA product. 3
6 Business Benefits Using Maxava HA for replication delivers real business benefits Backup Downtime Elimination Move non-update tasks such as tape backups, queries, reporting and inquiries to a second ASP, LPAR or IBM i machine. Do backups any time of the day or night and provide extended interactive access to users. Data Security Meet the data security demands of auditors, insurance companies, management and shareholders. Maxava HA can replicate to a second IBM i system, regardless of the location. Whether the backup machine is in the same building, across town, inter-state or even in another country, Maxava HA can replicate to the remote location of choice, ensuring data security. Web Server Isolation Make necessary information available over the web in real-time and isolate critical business data from attack. Maxava HA can replicate all, or key information, from a primary business machine to a web server hosted on an IBM i. This provides complete isolation of the primary system from potential threats associated with the web in today s e-business environment. Cost Optimization Drive down the operational costs in the business. Simple to install and easy to operate, with Maxava HA there is no need to continually rely on vendor technicians and consultants. In the operations environment the ability to schedule backups and reporting during the business day can significantly reduce staff costs. For the CFO, a robust, proven data recovery strategy can mean material savings in insurance premiums. Role Swap Ready Maxava HA offers the ability to role swap on command by utilizing our powerful and proprietary Command Scripting Functionality (Enterprise + only). So in the event of a failure, activating a switch to the back-up server is within your control. 4
7 Common Business Applications Solutions for High Availability and Disaster Recovery: Maxava HA can replicate data, objects, QDLS, IFS and MQ Series* in real-time to any number of IBM i servers, regardless of location. Whether the backup machine is in the same building, across town, inter-state, or in another country, Maxava HA can replicate data to a remote location of choice, ensuring complete data security. Maxava HA can maintain a real-time Hot Backup duplicate of data and safeguard sites from disk and processor failure, sabotage and natural disasters. Protection from Site Disasters True Real-time High Availability of data, objects, QDLS, IFS and MQ Series* Replication over any Distance Solutions for Backup Downtime Elimination: Maxava HA can replicate data in real-time from a primary to an identical secondary database on a single IBM i, with no requirement for LPAR. The backup database can be used for non-update workload such as tape backups, queries and reporting without the need to halt the send of journal data from the source system, and while interactive users continue to update the primary. Upon completion, Maxava HA simply and efficiently brings both databases back in to sync. Real-time replication of data, objects, QDLS, IFS and MQ Series* Complete Backups with NO interruption to Users/Applications ERP Compatibility Maxava HA is being used to support needs for high availability and disaster recovery by many firms who are running ERP and CRM packaged applications, as well as in-house written applications running on the IBM i OS, including: SAP JD Edwards Misys Fiserv BPCS Peoplesoft Lawson M3 (Movex) SunGard PS Infor IBS *replication depends on product chosen 5
8 Supported Configurations SOLUTIONS FOR SINGLE SYSTEM Maxava HA can replicate data in real-time from a primary to an identical secondary database on a single IBM i system, with no requirement for LPAR. The backup database can be used for non-update workload such as tape backups, queries and reporting without the need to halt the send of journal data from the source system, and while interactive users continue to update the primary. One system / No LPAR Real-time replication Complete Backups with NO interruption to Users/ Applications Eliminate Backup Downtime SOLUTIONS FOR LPAR D SYSTEM Maxava HA protects against the consequences of a partition failure. Users can be instantly switched to a backup partition without need for tape-based recovery. This eliminates issues such as data loss and lengthy recovery time and at the same time enables uninterrupted access during partition maintenance, such as Operating System upgrades and disk drive replacements. another LPAR Protection from Partition Failures Eliminate Downtime by Switching Users to Backup Partition Uninterrupted Access during Partition Maintenance, OS Upgrades Eliminate Backup Downtime 6
9 SOLUTIONS FOR MULTIPLE SYSTEMS Maxava HA can replicate data and objects in real-time to any number of IBM i systems, regardless of location. Whether the backup machine is in the same building, across town, interstate or in another country, Maxava HA can replicate the database to a remote location of choice, ensuring complete data security. Maxava HA can maintain a real-time Hot Backup duplicate of data and objects and safeguard sites from disk and processor failure, sabotage and natural disasters. ONe one Cascaded one many, Many One Protection from Site Disasters True Real-time High Availability of Data and Objects Cascade and Broadcast Replication over Any Distance e SOLUTIONS FOR ebusiness Use Maxava HA to replicate data from a primary business machine to a web server hosted on an IBM i. This provides complete isolation for the business system from potential threats associated with the web in today s ebusiness environment. ebusiness Isolate Business System from all TCP/IP Access Continual Web Access & Secure Web Transactions As many Real-time copies of Data and Objects as required 7
10 Maxava HA Features Fast As Lightning Performance Maxava HA can apply large volumes of database changes at great speed without the usual backlog often found with replication products. Maxava HA provides virtually unlimited concurrent apply processes. Replicate Over Any Distance Maxava HA uses native OS/400 Remote Journaling and all IBM i communication protocols such as SNA and TCP/IP, including VPN over the internet. The backup can be located in the same building, across town, inter-state, or even in another country. Low Bandwidth Requirement As communications are managed within the OS/400, minimized bandwidth usage is achieved. Automated Switchover Maxava HA Switchover automates the tasks related to replication activities when switching between primary and backup. Library Redirection Library redirection allows Maxava HA to maintain replica copies of data in a library with a different name to that of the source, even on one IBM i without LPARs. Data & Object Replication As One Integral Process Maxava HA ensures that object changes are completely synchronized with the associated database changes. Constant Data Checking Before and After image checking ensures early detection of any data issues. Remote Administration/Monitoring Maxava HA can be monitored and managed using Text User Interface (TUI) or Graphical User Interface (GUI), via Widget for PC or via maxview apps for monitoring and management from a web-ready mobile device. maxview is available in Manager, Monitor and Lite versions. Dynamic Database Management Many applications create, delete, rename and move database physical and logical files dynamically. Maxava HA supports the replication of these dynamic operations on database files. These operations are perfectly synchronized on the backup system(s). Remote Journaling Maxava HA utilizes OS/400 s Remote Journaling, the most efficient method of transferring data between IBM i systems*. This guarantees no loss of in-flight transactions and complete data integrity even after recovery from a communications failure. Quick, Easy Installation & Configuration Maxava HA has a flexible configuration and setup. Installation is easy, without a lengthy implementation and is tailored to a customer s exact needs. Maxava offers both onsite and remote on-line installations. *according to IBM 8
11 Key Technical Advantages Maxava HA has a number of unique technical features that other products struggle to match. PERFORMANCE Maxava HA has been designed to handle massive data volumes effectively Maxava HA is a logical replication product, utilising IBM Remote Journaling the most efficient and fastest mechanism for transferring data between IBM i machines* Maxava HA has virtually unlimited concurrent apply processes available. It is even possible to allocate a unique Apply Group to every file member in a database. The speed of Maxava HA means that inefficient backlogs in applying updates to the secondary database are eliminated Maxava has filed for patents on unique technology that is incorporated into Maxava HA to optimize performance Maxava HA has replaced legacy vendors at companies where transaction volume has been a critical issue REAL-TIME DATA INTEGRITY Because of Remote Journaling bandwidth efficiency, Maxava HA is able to process both before and after images of updated members on the secondary database. This means that Maxava HA checks the integrity of the record on every single update and, should there be a difference, corrective action can be initiated immediately. Maxava HA also offers the option to have after only image checking. REMOTE MONITORING maxview delivers a smart and easy way to monitor IBM i systems anywhere, anytime. Use a mobile device to easily check and report on HA readiness and key IBM i system resources. With a visual alert of system status, action can be taken immediately. Maxava HA can be monitored and managed using Text User Interface (TUI) or Graphical User Interface (GUI), via Widget for PC or via maxview apps for monitoring and management from a web-ready mobile device SYNCHRONISED DATA AND OBJECT REPLICATION Maxava HA has one integrated process for the real-time replication of OS/400 data and objects. This means substantially less complexity for operations staff as one process handles all replication. Competitors typically have different products for data and object replication that are marketed as a bundle. Integrated data and object replication also eliminates significant problems experienced by some legacy application users, relating to data areas, data queues and logical files. DYNAMIC DATABASE OPERATIONS dynamically. Maxava HA s unique Dynamic Database Operations (DDO) functionality supports the replication of these dynamic operations on database files. These operations are perfectly synchronized on the backup system(s). This functionality also provides a simplified method of introducing new database files to a replication configuration without manual intervention. *according to IBM 9
12 LIBRARY REDIRECTION Maxava HA s unique library redirect feature enables full replication between multiple databases in a single environment without using LPAR. This allows users to continue working during backups as they can be taken from the secondary database, without having to buy a second machine or configure Logical Partitions. COMMUNICATIONS As Maxava HA uses OS/400 to transfer data, replication can occur over any supported protocols and over any distance. Maxava HA readily supports replication over the internet using VPN. EASY TO INSTALL, SETUP AND MAINTAIN Maxava HA is implemented by certified technicians and can be delivered remotely or with on-site support as required. The on-going cost of running Maxava HA is minimal with only a few minutes per day being required. New configurations are created quickly and easily using the unique, intuitive GUI, and in-house technical staff can operate and run Maxava HA without the expense of involving third parties. 10
13 Cost / Pricing Advantages Maxava HA delivers significant cost/pricing benefits. LICENSING OPTIONS Maxava offers different licensing options depending on business requirements. Maxava HA Software pricing is based on IBM Processor Group, irrelevant of CPW or number of LPARs. Standard Perpetual License Model Licensing offers unrestricted on-going rights to use Maxava HA software on the machine for which it was purchased. Support and Maintenance contracts enable updates and high quality support. Subscription Edition Install and configure Maxava HA and pay a flexible, affordable quarterly or annual fee which includes licensing, support and maintenance. An ideal option for customers who do not wish to make a long term commitment. Cloud / SaaS In partnership with carefully selected expert data center providers, Maxava HA products are available as part of a disaster recovery solution for an inclusive and affordable monthly fee. explains this option further. IMPLEMENTATION A Maxava certified technician (from Maxava or qualified implementation partner) will get the premium High Availability and Disaster Recovery solution implemented and up and running quickly, hassle free and tailored to the business requirements. Implementation can be delivered remotely or on-site. Any business risk will be mitigated by ensuring the HA solution is delivered correctly first time. Following deployment, staff will be trained with on-going support and assistance provided. ON-GOING OPERATION Minimal costs are associated with the on-going operation of Maxava HA. Daily operation would typically be less than 5 minutes per day. SUPPORT AND MAINTENANCE Maxava HA Support and Maintenance fees are charged annually and based on the prevailing list price of the software license at the annual Maintenance renewal date. Fees cover PTFs, release upgrades and 24/7 global support. UPGRADES Maxava offers a fair-price upgrade policy. Fully scalable, should HA/DR needs change in the future, the migration to a higher Maxava HA product is both straight forward and cost effective. Should new IBM i hardware be purchased, there is no upgrade fee from Maxava - simply pay any difference in license cost. 11
14 Sales Process The process for assessment, evaluation and purchase of Maxava HA has been designed to be quick, easy, efficient and thorough. ONLINE TECHNICAL DEMONSTRATION Potential customers are offered a free minute online presentation and live demonstration of Maxava HA in action. No forms to sign, no software to load on to the system and no salesmen camped in the office. Business Benefits for: High Availability Protection from Site Disasters Backup Downtime Elimination Live demonstration of: Environment Overview Configurations Live Replication Monitoring, including maxview FREE 30 DAY PRODUCT EVALUATION A free 30 day no risk, no obligation trial of Maxava HA offers the opportunity to evaluate the features and functions of Maxava HA within the customer s own environment. The trial environment is quick to set up using an automated wizard that installs and configures the evaluation software and test data. Technical assistance and supporting documentation is provided. PROOF OF CONCEPT Should a customer wish to run a product trial over their own data we can design a Proof of Concept Plan based on the exact requirements. DEAL CLOSURE Maxava staff are available to assist every step of the way. Upon paperwork being signed, customers are issued with temporary license keys so that they can swiftly be up and running to protect their critical data. 12
15 Market Needs Historically, data replication solutions have been deployed by major corporations those with the ability and resources to invest in High Availability and Disaster Recovery solutions. With the growth of e-business, increasing globalization and the ever expanding end-user window of remote and mobile-computing, planned and unplanned system outages have become an increasingly expensive and unacceptable occurrence for businesses of all sizes. The need for System i customers to replicate data and objects in real-time to a remote location is growing exponentially and in parallel with the need for outsourced business continuity and disaster recovery services. Traditional backup processes and procedures are increasingly viewed as less efficient and less secure by today s businesses as the cost of downtime is measured in seconds and minutes as opposed to hours and days. Market Potential In a 2011 report, market research firm IDC stated that business continuity has become an increasingly important driver of investments made on software, infrastructure and services. Their forecast showed the value of the business continuity market in 2010 surpassed $27.9 billion and is expected to experience a compound annual growth rate of 2.6% for each of the following five years with the expectation that the size of the market will exceed $39 billion by the close of The addressable market for the Maxava HA Suite is significant. Our own experience is backed by numerous statistics that show while awareness for the need to implement a robust Continuous Data Protection infrastructure exists, many organizations have simply not yet taken the steps to adequately do so: An IBM survey identified that since 9/11 nearly 60% of companies have not increased their BCM-related staff Only 35% of Small to Medium Businesses (SMB s) recently surveyed by Gartner had anything approaching a comprehensive Business Continuity Strategy in place A recent survey of 237 small businesses conducted by The Small Business Pipeline has found that 73% have no written disaster recovery plan. This is despite the fact that 35% ranked disaster recovery as equally important to other business functions A Business Continuity Institute Survey found that 42% of the respondents saw a BCM plan was required to protect the core running of the business if an unexpected event occurs and only 8% as simply back-up plan in case of loss of infrastructure/buildings 13
16 About Maxava Maxava (Maximum Availability Limited) is a worldwide provider of innovative High Availability and Disaster Recovery software solutions for IBM i. Customers have been using Maxava HA software for more than a decade to ensure business continuity, reduce risk and meet regulatory requirements. Originally founded in 2000 by four ex IBM staffers, the company identified an opportunity to develop a new family of software for the IBM i market, developing and delivering High Availability and Disaster Recovery solutions to critical infrastructure-oriented companies with large workloads and high transaction rates. Pooling their collective experience in delivering IBM solutions to large-scale telecommunications providers, their vision was to develop a new suite of software solutions that would not only meet the needs of enterprise scale environments, but could also be packaged to provide small to medium sized companies with the same mission-critical support in a solution that was easy to install, easy to manage and delivered at an affordable price. Maxava s first international customer sites included a telecommunications provider in Iceland, further underscoring the company s goals of providing software that could be scaled for use across any geography, language or business. Today, Maxava is an IBM Premier Business Partner with offices and staff located worldwide. Maxava remains a privately held New Zealand based company with independent directors. CONTACT North America, Latin America, Caribbean Toll Free: nala.sales@maxava.com Asia Pacific, Australia, New Zealand Tel: ap.sales@maxava.com Head Office Tel: Fax: info@maxava.com Europe, Middle East, Africa Tel: emea.sales@maxava.com Japan Tel: jp.sales@maxava.com Building G, 29 William Pickering Drive P O Box Albany, Auckland New Zealand MLP V1
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