IBSPs OUTPUT WORKSHOP

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1 IBSPs OUTPUT WORKSHOP May 2018 IBSPs Migration Team

2 What is IBSPs? Is the re development of the IATA Industry Settlement System using the latest technologies with additional improvements in security, speed and automation. IBSPs is fully PCI DSS compliant.(payment Card Industry data Security Standard) 2

3 Improvements Global Reference Information maintained once Same Validation rules across all markets DPC Automation, less reliance on Supplier Consistent terminology used Same Outputs in all markets Reduced number of outputs 3

4 IBSPs Functionalities Net Remit Processing including NR5 (DISH Standard). Variable Commission processing. Commission Control (Default/Allowable). Multiple Remittance Calendars. Additional Refund Validations. 4

5 OUTPUTS 5

6 Why New Output Reports In May 2013 the ISSWG endorsed a recommendation to enhance the new outputs formats with aims of: Minimise the number of outputs whilst maximising the content and to provide a set of outputs that can be applied globally across all BSPs Align to airline current requirements for Electronic Documents (Current reports are based on the paper based documents, OPTATs, ATBs MPDs) 6

7 Benefits Outputs will use standard nomenclature Reports provide a user friendly explanatory notes, in the header Structure of reports has changed for a better display of information Tax Breakdown is now an optional parameter, at country level, which can reduce the number of pages for billing reports by up to 80% Statistical outputs based on calendar month and the Date of Issue of the document 7

8 Regulatory Requirements for Outputs Any report distributed in the BSP subject to regulatory requirements will be analyzed and, if required, developed. Contact Migration team by at 8

9 Third Parties Agreements with external companies that provide statistical data based on reports produced by the BSP. Need to contact them to identify what source data they are using. Contact Migration team at 9

10 OUTPUT NAMING CONVENTION The name of the report is divided into 3 sections The First two letters represent the Class The second two letters represent the recipient type The rest represents the Family to which the output is associated FC Financial Control AG Agent BILLSUM Billing Summary BILLDET Billing Detail 10

11 REPORT STRUCTURE The Report structure may contain two sections, a summary providing grand totals by category followed by transaction details. The Summary is provided on the first page instead of the last for ease of reference. Details are grouped by Currency, Category, Scope, Agent (if appropriate) then by Document Type e.g. Issues, Refunds etc., with sub totals and finally by Transaction Code and Document Number. PAGE HEADER REPORT HEADER SUMMARY TOTALS Currency/Country Header CATEGORY HEADER o SCOPE Header (Conditional) o Billing Class Header Transaction Details o Billing Class Footer o SCOPE FOOTER (Conditional) CATEGORY FOOTER (Conditional) Currency/Country Footer (Conditional) PAGE FOOTER 11

12 Output Packages Reports are grouped in packages to facilitate the identification by the recipient. Naming convention does not change. Packages are created in ZIP format. Reduce the number of reports in the BSPlink inbox. Two Categories of Reports: Default: Distributed to all recipients (Airlines, Agents) in the BSP. Optional: Distributed to specified recipients upon request. 12

13 Migration Timelines Region BSP Name Parallel Test GDC Austria, Switzerland, Serbia and Montenegro, Czech Republic, Spain, France, United Kingdom, Portugal, Slovenia, Slovakia, Turkey, Kosovo Production Cutover Status Sep 18 Nov 18 In Planning 13

14 File Mapping Maestro VS IBSPs Type Package Package description Reports Great Britain FCAGBILLDET R2930 & R2100 FCAGBILLSUM FCAGCHARGES FCAGTAXSUM R2100 AGT BILLING Agent Billing FCAGTAXDET Default FCAGREMS MIAGTXNSUMMARY DQAGVALID R9000 & R2100 MIAGNRTXN R2100 AGT DAILY Agent Daily PCAGDLYSALES Optional AGT BILLING HOT Agent Billing HOT FCAGBILLHOT R2150 & R2151 AGT TRANSACTION Agent Transaction Files MIAGTXNDET R4004 AGT STATDEST Agent Statistics by Destination MIAGSTATDEST R4098 AGT STATB Agent Statistics by Transaction Type MIAGSTATB R4099 AGT COMPROD Agent Comparative Productivity MIAGCOMPROD R5021 AGT YTD STATS AGT YTD STATS MIAGSAVI MIAGFIYR R

15 Outputs are classified in 5 Classes: RI Reference Information the exchange of Reference information with BSPLink and other Portals, provides changes in participant status DQ - Data Quality - validation errors identified during file loading for all input files identifying transactions that have been Rejected, Modified or flagged as Warning PC Payment Card the provision of PCI/DSS compliant content to Acquirers and participants FC - Financial Control - Outputs with the detailed or summary information of the billing transactions, related to the settlement amounts generated for a Carrier MI - Management Information related to business intelligent reports and transactions monthly summary reports 15

16 RI Reference Information Reference Information is automatically Acquired from External Systems and these provide Participants with the changes that may impact financial processing. Airline Participation Agent Accreditation Ticketing Authority ETSP association Airports Taxes 16

17 DQ Data Quality Data Quality reports will be available for all participants and will include those transactions that fail validation including DISH requirements. Three severity levels may be applied to each validation. REJECT Transaction cannot be processed as the Balance Payable cannot be accurately calculated MODIFY based on Airline/Agent Controls e.g. Commission control, rates/amounts may be changed if they do not meet Airline settings WARNING has no impact on Financial value Some Global defaults may be deviated at a BSP or GDS level 17

18 DATA QUALITY - REJECT Errors are written to database table, and the errors are flagged against the transaction and prevents the transaction from being processed. Would have resulted in an incorrect Balance Payable Would have resulted in an indeterminate Form of Payment Proscribed by a Regulatory Authority 18

19 DATA QUALITY - MODIFY Errors that will require certain default processing to adjust the content e.g. Reject to Cash, Change Commission rate etc. Balance Payable has been modified due to incorrect Commission Balance Payable modified by additional of Pseudo cash in an unbalanced transaction Balance Payable modified due to invalid Net Remit conditions Split between Standard and Supplementary Commission adjusted Reject to CASH 19

20 DATA QUALITY - WARNING Errors which do not require any default processing are written to the database table, may appear on the validation reports but warning does not stop the transaction from being processed. Invalid Check Digit on Related Ticket Document Invalid Check Digit on In Connection with Document Extraneous content in Reserved space 20

21 Data Type - Summary BSP Name 21

22 Reporting Data BSP Name Agent code and Airline code 22

23 PC Payment Card Payment Card provides the Invoicing Files to Acquirers and reports to all participants Payment Card processing will become 7 days per week Resolution 728 governing Payment Cards will be applied Airlines have a number of options in dealing with Payment Card forms of Payment: Airlines may Reject or Modify transactions by Payment Card Type or IIN range that they do not accept. If the transaction is modified, this will appear in the Modified section of the Daily Validation report and in the Airline Non Invoiced report. Where an Airline has no Merchant Agreement a Payment Card Type or IIN ranges the transaction will also be reported in the Airline Non Invoiced report and the Airline will be responsible for arranging processing by their Banking institution. 23

24 PC Payment Card Default Reports distributed on a Daily Basis: PCAGDLYSALES Agent Payment Card Daily Sales. The Payment Card Daily sales report provides an Agent with a list of all processed transactions with a Credit Card form of Payment. Totals are displayed by Card Type and Airline 24

25 PC Payment Card - PCAGDLYSALES 25

26 FC Financial Control Provides all the Outputs contributing to the control of Financial activities, these include: Daily Accountable and Billing HOTs Daily Trial Billings Billing Summary and Detail reports Remittance and Settlement reports Tax Summary and Detail reports Tax on Commission reports 26

27 Sales Summary and Analysis 27

28 28

29 29

30 Line Layout - 1 The first seven columns identify the Airline Transaction Code Document Number Issue date Coupon Usage Net Remit Identifier Stat code 30

31 Line Layout - 2 The next columns identify the Forms of Payment Transaction Amount FARE Amount (TDAM- TAXES Taxes Fees Penalties Commissionable Amount 31

32 Line Layout - 3 The last columns identify the Standard Commission Rate and Amount Supplementary Commission Rate and Amount Tax on Commission Balance Payable 32

33 Indicators The NR Code column shows that the Transaction is: Net Remit (NR:) The Method used (2) The Calculation applied (E) The STAT column shows the SCOPE of the transaction: D Domestic I International 33

34 Mixed Forms of Payment Mixed forms of Payment are represented vertically as few Transactions have multiple forms of Payment. Each FOP has its own entry with the Total shown as an **. All values from Fare Amount to Balance Payable will be on the ** line. 34

35 Related Ticket/Documents - ISSUE Related Ticket/Documents may be associated with Issues, Refunds, Debits and Credits. For an ISSUE Transaction with an Exchange Form of Payment it will be shown below the Ticket/Document to which it is related and display the Ticket/Document number and the Coupons utilised. There is no Transaction value associated with the Exchange but there may be an added collection 35

36 Related Ticket/Documents - REFUND When associated with a REFUND it may be a different Document number for an INDIRECT refund or the same number for a DIRECT refund. Multiple documents may be refunded on an INDIRECT refund and these will normally be input via BSPLink 36

37 Related Ticket/Documents DEBITS/CREDITS When associated with a DEBIT or CREDIT the Related Ticket/Document Number will represent the original ISSUE or REFUND that has created the necessity to apply an adjustment. 37

38 FCXXBILLDET EasyPay 38

39 FCXXBILLSUM Summary 39

40 DETAIL The DETAIL section of this report is the same as the first page summary but by each individual carrier, it simply shows: ISSUES Cash and Credit REFUNDS Cash and Credit MEMOS Credits and Debits COMMISSION Standard and Supplementary TAX on COMM Tax on Commission Standard and Supplementary BALANCE PAYABLE Remittance Amount TOTAL TAX column will be added 40

41 FCXXBILLSUM EasyPay 41

42 FCXXBILLSUM EasyPay 42

43 MI Management Information Management Information is basically the catch all for all outputs not associated with the five other classes It includes Daily Transaction Summary and Detail files where Daily HOTs are not required Billing Period outputs to meet Participant requirements that are not considered essential for Financial Control Monthly Statistical Reports providing Month and Year to date 43

44 New Transactional Files MIxxTXNDET Document Details TAX Detail Record MIxxTXNEXT Document Details TAX Details Record CC Details Record Related Documents Record MIxxTXNMAX Document Details TAX Details Record CC Details Record Related Documents Record Routing Information Record 44

45 FC - Remittance and Settlement Reports 45

46 FC FCAGREMSUM 46

47 FC FCAGREMDET 47

48 Training Modules e.html User: Europe Password: sis06 48

49 For additional information: All queries from markets to be directed through the Customer Service Portal Contact Migration Team at 49

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