CONFIDENCE IN TEXTILES MySTeP QUESTIONS & ANSWERS

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1 CONFIDENCE IN TEXTILES MySTeP QUESTIONS & ANSWERS 1

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3 MySTeP by OEKO-TEX MySTeP by OEKO-TEX is a new database designed to strengthen your textile supply community. The MySTeP database offers detailed information, such as: A customised supply chain mapping system for brands, retailers and manufacturers in the textile chain The OEKO-TEX certification management system (STANDARD 100 and STeP by OEKO-TEX ) A comprehensive database that allows benchmarking and statistical analysis of the supply chain MySTeP, the central database of OEKO-TEX, is an easy-to-use desktop system designed to enhance traceability and transparency within the textile supply chain, incentivise continuous improvement in the industry and build more efficient processes for the future. This brochure will answer some of the most frequently asked MySTeP questions but please contact any of our member institute offices for more information ( Georg Dieners Secretary General OEKO-TEX Association

4 BASICS DATABASE 1 The MySTeP system 2 Target groups 3 Benefits 4 Available data and data release 5 Data processing and data protection 6 Confidential information about suppliers 7 Scoring system and performance calculation 8 Key performance indicators (KPIs) 9 Updating available information 10 Display your supply chain in the dashboard 11 Incoming requests

5 FURTHER INFORMATION 12 MySTeP is open to all interested users 13 Obligatory use of MySTeP for issuing MADE IN GREEN labels OTHER 14 Database registration 15 MySTeP licence costs 16 About OEKO-TEX QUESTIONS & ANSWERS

6 1 BASICS What is MySTeP? MySTeP by OEKO-TEX is a database strengthening your textile supply community. The database can be accessed worldwide from any location. As the central database of OEKO-TEX, MySTeP offers a number of services to registered partners, such as: A customised supply chain mapping system for brands, retailers, and manufacturers in the textile chain The OEKO-TEX certification management tool for STANDARD 100 and STeP by OEKO-TEX Targeted analysis based on scoring of STeP by OEKO-TEX -certified companies Benchmarking and statistical analysis of the supply chain 2 For whom is MySTeP designed? MySTeP by OEKO-TEX is a database for brands, retailers, and manufacturers, which enables them to manage their own supply chains whether or not they are OEKO-TEX -certified. 6

7 3 What are the benefits of MySTeP? BASICS MySTeP by OEKO-TEX offers customised supply chain mapping on the MySTeP dashboard including detailed information such as: Statistical supply chain analysis and evaluation Visual industry analysis and benchmarks such as global average, regional best facility, or modular average Key performance indicators (KPIs) An overview of existing OEKO-TEX certificates MySTeP allows companies to review and evaluate their suppliers based on their own unique sustainability goals. This flexibility allows users to: Align their efforts with the requirements of the international market Compare suppliers based on a variety of sustainability factors Select new suppliers using sustainability data important for their business Identify and eliminate possible risks in the existing supply chain 7

8 4 DATABASE What kind of data is available in the MySTeP database and what are the limits on data release? Every user of the MySTeP database has a customised view of data related to their supply chain. Each supplier determines the amount and type of data available to buyers and whether to allow those buyers to disclose the selected data to companies further up the supply chain. There are different levels of data release: Type of operation (e.g., spinning mill, weaving mill, finishing facility, or manufacturer of ready-made clothes) Country OEKO-TEX certification Expiration date of the OEKO-TEX certificate Certificate scope Sustainable performance according to STeP by OEKO-TEX scoring STeP by OEKO-TEX audit report details Address details 8

9 5 What happens with the given data and how is data protected? Database users decide what data is released. OEKO-TEX uses the most up-to-date technologies to protect data. All the information concerning data protection and data release can be found in the terms of use. DATABASE 9

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11 6 Is it possible to keep some supplier information confidential? Yes. Each supplier can decide how much, and to what degree, relevant production site and product data are made available to the OEKO-TEX community. DATABASE 7 How does the scoring system within MySTeP work? How is my performance calculated? The performance score calculation is based on each specific supply chain and on the availability of STeP by OEKO-TEX data from direct and indirect suppliers in it. A company s performance score is calculated using the following steps: The supply chain is split into three levels and the average performance score of each level is calculated. The resulting performance score is the average of the three level performance scores. 11

12 8 DATABASE What is a KPI (key performance indicator) and what is the advantage of working with KPIs? A KPI is a performance measurement value used to evaluate the success of particular initiatives. On the MySTeP dashboard, users are able to set specific goals for their supply chain relating, for example, to water consumption or CO 2 output and then track performance against these goals. 12

13 9 Who will be responsible for keeping MySTeP updated with the latest accurate information? MySTeP users are responsible for adding and deleting suppliers from their MySTeP dashboard. The basic data (company name, country, etc.) must be completed by the suppliers. In the case of a STeP by OEKO-TEX -certified supplier, the data is obtained from the OEKO-TEX system. MySTeP users manage the data requests with their suppliers who update their own information profiles within the system. DATABASE 13

14 10 DATABASE How can I get an overview of my own supply chain on the MySTeP dashboard? In order to get an overview of your supply chain, you must first invite your suppliers via the dashboard. Any dashboard user can contact OEKO-TEX certified and non-certified production facilities as well as other dashboard users, such as converters or importers, and request the release of their data. MySTeP offers two mechanisms to search for suppliers: You may search by an ID number such as: Existing certificate numbers from within the OEKO-TEX community; or MySTeP and MADE IN GREEN user IDs, supplied by your suppliers As soon as your suppliers confirm the connection, they will be visible on your personalised dashboard. The companies you invite decide what data is displayed and which users can see certain data. This can include, for example, the complete contact information, the type of operation, the validity period of the STeP by OEKO-TEX certification, and the total score and evaluation of the operation s individual company areas. On request, STeP by OEKO-TEX -certified suppliers can also release additional information such as the audit report. 14

15 11 What should I do when I receive requests from one or several buyers? If a buyer wants to add you to their dashboard, you can confirm the request by clicking on the link in the you receive. By confirming the request you declare your company as a supplier to this particular buyer. Before confirming the request you will be able to decide which data you want to show to your buyer and, of course, if you change your mind about the displayed data scope, you will be able to make changes at any time. DATABASE 15

16 12 FURTHER INFORMATION Can I use MySTeP if I don t want or need to use MADE IN GREEN or any other OEKO-TEX services? Yes, MySTeP is a supply chain management tool that is available to any company requiring more supply chain transparency. 13 Is MySTeP mandatory for STeP by OEKO-TEX and OEKO-TEX customers? No, but MySTeP provides multiple options for managing certificates as well as other data within the supply chain. MySTeP is only mandatory for products bearing the MADE IN GREEN label. 16

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18 14 OTHER Whom should I contact in order to apply for MySTeP? Contact an OEKO-TEX member institute ( or fill in the application form on 15 How much does the MySTeP licence cost? There are different options available, depending on whether or not companies are already members of the OEKO-TEX community. For more information, please contact one of the OEKO-TEX member institutes ( 18

19 16 About OEKO-TEX OTHER The international OEKO-TEX Association, headquartered in Zurich, Switzerland, was founded in 1992 by the OETI, formerly the Austrian Textile Research Institute, and the German Hohenstein Research Institute. Currently, its membership includes 16 independent research and testing institutes with their representative offices in 60 countries worldwide. Based on their wide-ranging activities and core competencies the OEKO-TEX member institutes provide important impulses for innovations within the textile and clothing industry. Through close cooperation with the manufacturers their accredited test systems also make a substantial contribution to the development of high-quality textile products and the implementation of sustainability along the textile value chain. Published by OEKO-TEX Association Genferstrasse 23 P.O. Box 2006 CH-8027 Zurich info@oekotex.com 19

20 OEKO-TEX Association Genferstrasse 23 P.O. Box 2006 CH-8027 Zurich Phone Follow us on: /company/oeko-tex-international /OEKOTEXassociation