The power to build smarter.

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1 The power to build smarter.

2 About Constellation HomeBuilder Systems As the largest provider of software and services in the building industry, Constellation HomeBuilder Systems has two goals: to empower builders with information to drive business objectives and to simplify the process of building homes and condos so you can maximize your return on investment. We provide innovative solutions as standalone or integrated systems, and our team of home building software experts bridges the gap between construction and technology. Our software is built on the feedback and best practices provided by our customers the best and brightest home builders across North America.

3 Table of Contents Solutions 3 NEWSTAR 5 Design Studio Manager 7 BuildTopia 9 Conasys 11 Woodland, O Brien & Scott 13 Sales LandDev 17 FAST 19 Builder Services 22 Software Development 23 Customer Care 23

4 develop estimate schedule plan The power to build smarter. budget sell analyze service

5 Solutions Our innovative software solutions empower builders and developers with information at every stage of the home building process. Whether you build 10 or 10,000 homes or condo units, in Texas or California, a Constellation solution can push operational efficiency throughout your process. Standalone solutions perform home builder-specific functions: sales management, land development or customer service. Integrated ERP systems help builders to drive business objectives and simplify the process of building homes. These solutions operate across functional areas to manage your resources people, materials, time, and money throughout the home building process. Scheduling, Estimating & Purchasing: streamline and optimize your business processes and communication to build better homes on time. Accounting & Business Intelligence: make informed decisions at a glance and reduce costly errors throughout your organization. Sales Management & CRM: manage the entire sales pipeline and build valuable customer relationships from sale to referral. Land Development: control and automate workflows to maximize profits. Warranty & Customer Service: with personalized customer service, every finished home is an opportunity to turn a customer into a lifetime champion. Websites & Online Marketing: custom digital marketing solutions with integrated software helps home builders sell more homes. 3

6 As one of the fastest growing homebuilders in the nation, our needs for software rapidly changed and Constellation was able to easily adapt along with us. We upgraded to NEWSTAR Enterprise as our business grew, which allowed us to better organize the increasing amount of homes we were building. The upgrade was incredibly smooth and we loved that we could continue to use Constellation even after we grew from a small enterprise to a rather large one. David Wiggins, Director of Finance LGI Homes

7 NEWSTAR NEWSTAR Enterprise is the one enterprise resource planning (ERP) software system that grows with your home building, condo and land development business. Designed for residential construction projects and business management, NEWSTAR is a production and accounting system that helps you make faster business decisions, reduce costs and drive growth. One system powers your entire homebuilding business and is flexible enough to adapt to your business processes, operations, trades and customer relationships, while tracking every dollar earned and spent along the way. Streamline and optimize your business processes to build better homes on time with NEWSTAR scheduling, estimating and purchasing construction software. Integrate advanced construction accounting practices to reduce costly errors, provide information at a glance and make informed decisions quickly. Control and automate workflows and easily allocate fixed costs for maximum profits with NEWSTAR land development software. Manage the entire sales pipeline from lead to contract and build valuable customer relationships from sale to referral. Build referrals with personalized customer warranty tools and track the performance of your trades to ensure quality and compliance. Integrate your system with your website: display available homes and options and capture all leads directly into your management system. 5

8 Design Studio Manager has been an efficient and professional platform to assist in the flow of our design centre appointments. Data entry is exponentially quicker with the use of their simple drop down menus and the customized appointment flow format ensures that our consultants don t miss anything. Design Studio Manager has helped improve our overall customer and staffing experience. Leah Wellstein, New Homes Sales & Design Centre Consultant Glenview Homes

9 Design Studio Manager NEWSTAR Design Studio Manager provides homebuilders and developers with a single environment for simplifying the option selection process. From previewing and selecting options to signing the addendum, Design Studio Manager improves the flow through your design process boosting your customers confidence. With a full library of products from your existing database displayed at their fingertips, your customers build their new home in a visual, interactive experience, generating and finalizing contracts immediately. Simplify the option selection experience for your customer. Improve accuracy and completeness of sales contract addendums by directly linking physical products to the contract. Improve interaction with design center visual merchandising strategies. Simplify the flow through your design center with a powerful management tool to guide and structure the process. Fully integrated with your management software for product information, sales contracts and construction schedules. Mobile capable with touch or scan input methods. 7

10 Having a fully-integrated management system for our homebuilding business is one of the keys to our success as a homebuilder. Using the BuildTopia platform, we are able to manage our construction systems with ease and this very easy-to-use system has helped streamline our homebuilding services. With new communities in the works, the BuildTopia software package allows us to bring all of our tasks and processes together and connect with both our staff and our customers. We appreciate that we only need to use one system and that it is cloud-based, so all of our information is safe and secure and in one location. Matt Gustus, Director of Operations Premier United Communities

11 BuildTopia BuildTopia is an integrated construction management system for residential builders, bringing all tasks, processes and workflows together as a single system with purchasing, project management and job-costing technology. This webbased, easy-to-use construction software keeps you connected to staff, trade partners and buyers throughout the entire sales, construction and warranty process. BuildTopia eliminates the need for multiple software packages, double data entry and a complicated set-up saving you valuable time and money. Eliminate mistakes and cut costs with real-time scheduling from a centralized, web-based system reducing construction cycle times and identifying resource conflicts. Link directly to your existing accounting system with on-demand reporting. Automate the sales environment from lot prices to options, incentives and loan programs, distributing quotes and generating contracts instantly. Communicate promptly and effectively with staff, trades, and customers. Pull leads directly from your website and third-party sources into BuildTopia, then create and automate branded communications. 9

12 Conasys is a powerful and convenient tool for our customers. Keeping everything about their home in one spot, our customers never feel lost for information after they ve moved into their home. Even once their home is built, they remain an integral part of our business, almost like being part of the family. We recently implemented a Customer for Life program that raises the bar for after-possession customer service in this industry and we believe this is why we ve been voted Builder of the Year eight times. The Conasys program has been a large part of our success. Sean Nolan, President & COO Jayman BUILT

13 Conasys The Conasys Homeowner Care Platform was built specifically for new home builders and developers, offering fully interactive homeowner and builder-specific portals that will fundamentally change how you view homeowner care and the homeownership experience. An interactive homeowner portal provides room-by-room access to unit-specific information such as appliances, operating manuals, warranty information and neighborhood-specific amenities. A builder portal provides detailed project information, service request data, deficiency reporting, and more. A service request management system tracks and manages warranty-based homeowner service requests. A deficiency review app to enhance the efficiency and effectiveness of your pre-delivery inspection process. 11

14 With Woodland, O Brien & Scott you get accurate and valuable surveying along with their considerable expertise in creating effective improvement plans. Woodland, O Brien & Scott have been one of the best consulting partners that we have used. Year-in and year-out we count on them to help us continually improve our customer experience. They are truly best-in-class. Tom French, President French Brothers

15 Woodland, O Brien & Scott By listening to the Voice of the Customer (VOC), every finished home is an opportunity to turn a customer into a lifetime champion. By collecting in-depth homeowner surveys we understand where your organization s systems, procedures and performance can be improved. We prescribe an individualized strategy to enhance your customer satisfaction, increase referral sales, reduce warranty costs and improve employee morale. An industry leader in customer satisfaction strategies, our services are employed by the most successful homebuilders in the country. Survey home buyers across 17 functional areas with in-depth analysis (core customer satisfaction, closing/settlement, one-year warranty service, etc.) Meaningful feedback with industry-leading response rates of up to 80%. Take immediate action with prescribed strategies benchmarked for operational excellence. Access proprietary industry benchmark reports to measure progress and compare results with leading builders. Improve company performance, customer experience and employee motivation. Industry leaders with combined 75+ years of homebuilding experience. 13

16 Choosing a new home sales solution is not an easy task. Sales1440 from Constellation combines strong marketing automation functionality with powerful contract generation capabilities, allowing our operators to process sales transactions quickly and efficiently. By leveraging direct integration with NEWSTAR Enterprise ERP, our back-office and customer facing teams are always in sync, allowing us to focus on continual and meaningful process improvement. Nathan Sybrandt, Director of Operations Dan Ryan Builders

17 Sales1440 Sales1440 provides lead management, sales automation, and customer relationship management (CRM) designed specifically for today s builder. Manage the sales process from start to finish with intuitive navigation, guiding staff through the entire sales process to effectively track sales leads and ensure no opportunities or selections are missed. Capture and transfer new leads into the Sales1440 CRM system, while tracking progress throughout the sales process. Equip your staff with the tools necessary to easily follow-up with prospects, while automatically generating sales and marketing reports to fine-tune strategy and marketing campaigns. Easily manage lots, floor plans, and option selections for each prospect s preferences and configurations, directly within the CRM system. Deploy marketing dollars for the highest return on investment with intelligence from customized reports and analytics. Instantly generate contracts and other legal documents with buyers options selections within the CRM system whether options are selected online, in the sales center, or in a model home. 15

18 The built-in workflows in LandDev save our team a lot of time. LandDev allows us to better forecast future spending. Allowing field personnel to track project costs and help forecast budgets has turned the budget process into a collaborative and more effective effort across the company. LandDev is easily the best budget tracking system for land developers. Glen Land, VP of Land Development Brookfield Residential Properties

19 LandDev LandDev is an operational system for your land development department providing exceptional development control. Utilize best practices to automate workflow, manage costs, and monitor cash flow and job schedules to help manage cash flow needs and improve vendor relations with accurate and timely billing. The risk of overpaying or double paying is eliminated, and you have better control operations throughout the entire development process. Ready-to-use templates establish job schedules, track job progress, and manage change requests. Compare contractors bids in a standard format for better side-by-side evaluation. Easily manage land parcels, acquisitions, entitlements and land banking. Track and organize documents to develop consistent best practices and improve efficiency throughout the company. Customize reporting templates to meet the unique needs of your business. 17

20 Constellation s FAST product is the bedrock on which we have built our purchasing, sales and accounting systems which handle all of our single family and multifamily for-sale product, in addition to all of our site development and rental construction business. We now take customers from prospects through customer service all within the FAST ecosystem. It makes my job a lot easier, knowing that I ve got the FAST team backing me up. Dylan Johnson, Director of Purchasing Systems Kaplan Companies

21 FAST The FAST Builder Management System automatically monitors every aspect of your homebuilding operation, allowing builders and developers to make critical decisions quickly and proactively, before they cost money. Automate processes, track costs and schedules, and quickly isolate problem areas. The integrated single-database technology behind FAST helps you increase sales, margins per home and customer satisfaction. FAST intelligently synchronizes your entire organization, cultivating financial strength, and broadening operational insight. Manage information including plans and options tailored to your markets, then automate the majority of your operations and measure detailed ROI. Deliver multi-level forecasting and budgets for in-depth analyses and make proactive decisions to better manage operations and meet budgets. Control multiple purchase orders and calculate partial invoicing of contracts based on percentage completion for profit-driven results. Develop and manage marketing programs to generate leads - FAST identifies prospects and recommends products and upgrades based on their credit potential. Build customer relationships and referrals by offering homebuyers a web-based, single-point entry system for repair requests. Automate lead qualification and prospect management and send personalized messages with FAST s powerful, easy-to-use, web-based marketing solution. 19

22 We were a 100 home builder using spreadsheets when we decided to investigate an integrated building package. The decision to go with Builder360 was based on several recommendations and thorough comparisons. We wanted a purchase order driven system that was visible to sub-contractors online, and a scheduling system that allowed us to drive our build cycle down. With Builder360 we have a successful paperless PO process and a 47-day build schedule. We could not accomplish this without this wonderful tool. Capstone Homes Ben Minks, President & CEO

23 Builder360 Builder360 is a powerful, easy-to-use, fully integrated construction management software suite, helping homebuilders reduce costs, increase customer satisfaction and improve margins. Gain greater control of your business throughout the entire building process, while exceeding the expectations of homebuyers. Builder360 offers real-time exception reporting for informed decisions if criteria or conditions are not met. Reduce errors and increase accountability, while remaining up-to-date and on top of each step of the homebuilding process. Manage scheduled tasks and purchase orders in the field, tracking job status and making adjustments across all projects. Collect existing financial data, then convert it to up-to-the-minute reporting: job costing, cost of sales, vendor management and cash flow. Ensure accurate job estimates and purchase orders while tracking costs and selling prices, aligning all invoices within the system and ensuring each job remains on time and on budget. 21

24 Services The Professional Services team wants you to maximize the value from your software investment. Your leadership team needs to rely on system data to manage your business day-to-day, and end-user adoption drives confidence in your data. Our team consists of experienced professionals with significant system and industry experience, fine-tuning a process to implement effective software and pass that knowledge on to your team. New Implementations: Our professional services consultants will lead your organization from software installation through to implementation. Receive a dedicated Project Manager and have access to additional subject matter experts as needed. Existing Customers: System Audit: review your current system master files to identify any red flag concerns that may not conform to our best practices recommendations. Business Process Review: understand the specific needs of each functional department, uncovering system/process changes and build an action plan. Ongoing Training: new modules, new functionality, and new employees often require additional training provided by our expert consultants.

25 Software Development As the largest provider of home building software, we are dedicated to continuously improve our home construction software with user groups and early adopter programs that allow our builders to influence and guide our development efforts. We develop a minimum of 25 major software releases and over 1,000 enhancements every year. Customer Care The industry s most comprehensive customer care program delivers product support, technical expertise and innovative self-service tools 24 hours a day, seven days a week. Our world-class Customer Care Center is always available whenever you need help. You will talk to real people with home building software expertise within seconds of dialing our tollfree client service number. 23

26 From development to production, to sales, to warranty, and all accounting functions, we enjoy advantages from the total integration of all these software solutions. We eliminated the need to re-enter data and can rest assured all reporting is consistent and up-to-date whenever we need it. We look forward to continuing to work with Constellation and wish to thank you for the excellent service over the years. Joe Vercillo, Owner Primont Homes The real stars of Constellation are the people behind the scenes from Customer Care to Program Managers to Sales Representatives, the people who have been the point of contact for our company have been helpful, receptive and most importantly available to us whenever we have a question or an issue that needs answers. It makes my job a lot easier, knowing that I ve got the Constellation team backing me up. Dylan Johnson, Director of Purchasing Systems Kaplan Companies

27 About Constellation Software Inc. Constellation Software is a leading provider of software and services to a select group of public and private sector markets. We acquire, manage and build industry - specific software which provides specialized, mission-critical software solutions addressing the needs of our customers. Our businesses continuously develop innovative solutions that help our customers over 125,000 customers in over 100 countries achieve their objectives.

28 Sales Inquiries Customer Care

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