MANAGING YOUR SOFTWARE WHILE MITIGATING RISK.
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1 The Red RepoRT: SOFTWARE LICENSE MANAGEMENT VOL 02 The Situation The Solution The Benefits The Services MANAGING YOUR SOFTWARE WHILE MITIGATING RISK.
2 The SeRIAL NUMBeR CIRCUS. INEFFICIENT USE OF SOFTWARE LICENSES CAN WASTE TIME ANd MONEY. We get it. And we ve helped many organizations manage their licenses and regain control. Licensing can be complex and confusing. Hindering the best attempts by you and your staff to stay compliant and within budget. It s beyond frustrating. You just don t have the time to be an expert in software licensing. Like other IT investments, software is an asset and can be managed as such. When you implement software license management, you can make managing multiple licenses easier, rein in costs and improve risk mitigation. So the true benefits of software can be better appreciated, and you can spend more time focusing on what s important. SoLVed. To learn more about how we ve solved it before, call your account manager or
3 02 The Situation THE JUGGLING When it comes to software licensing management, there s a lot to handle. From acquiring the right software to protecting your organization from audits, ACT we can help make sure you don t drop the ball. TOO MUCH TO MANAGE TOO MANY TITLES AND COPIES With multiple licenses, there are multiple purchase orders, serial numbers, DVD media, installation codes and documentation to manage. And someone has to make sense of it all. Software licenses come in lots of varieties and can be confusing. Multicore processors, server virtualization and blade servers can add to the mess. There s no industry standard. Let us help you research the individual policies for each vendor. LICENSING COMPLEXITIES Over-licensing comes from an attempt to avoid the consequences of software audits by buying too many licenses. Organizations usually realize this problem too far down the road, once money has already been wasted. OVER- PROVISIONING UNDER- LICENSING Trying to keep tabs on multiple titles can be daunting. And the task becomes even more difficult when organizations unnecessarily buy multiple copies of the same software rather than additional licenses. Software management can help you avoid purchasing fewer licenses than legally required. The consequences can be as costly as over-licensing if the vendor performs an audit that results in legal action and fines. 59% software Percentage of organizations who were asked by their software vendors to be audited on their usage. Source: Forbes Magazine, Tuesday s Tip: Dealing With Pesky Software Licensing Audits; 4/19/11
4 04 The Solution With all the challenges that come with managing licenses, Software Lifecycle Management (SLM) practices can help make sure your organization is using its agreements efficiently. A good SLM plan incorporates four steps that occur throughout the year CONTRACT MANAGEMENT Create a baseline or reassess current software applications by checking each server and endpoint. DEPLOYMENT PLANNING Make sure the software you re using is the best choice for your organization s goals. TECHNOLOGY VALIDATION Review your organization s plans to determine technology requirements over the coming year. ANNUAL REVIEW AND LICENSING PURCHASE Evaluate your organization s specific software needs and choose the best contract option for each application. 42% software Percentage of IT professionals who say their organizations do not have rules governing licensing. Source: Softwareweek.com: Software Licensing Sticks You With Legacy Of Crazy; 6/30/11
5 06 The Benefits TAKE CONTROL ANd ENJOY THE EFFICIENCIES. With a Software Licensing Agreement (SLA) program, your organization can have one license that covers multiple people, no matter the size of your organization. Some programs also offer software support, maintenance and upgrade protection. COST SAVINGS Purchasing through SLAs lets your organization cut costs by buying licenses in bulk. RISK MANAGEMENT Control risks related to improper software deployment and protect from malware by using genuine software. RIGHT PRODUCT, RIGHT USER A sound SLM framework helps match the right software to the right user, which boosts productivity. DISASTER PROTECTION Vendors will often help owners of SLAs with disaster recovery assistance. 39% Percentage of nonproductive time lowered as a result of following better software management practices implemented by IT. Source: IDC White Paper, July 2011; The Business Value of Microsoft Software Assurance For Volume Licensing
6 08 The Services FEATUREd partners FEATURED SERVICE: SOFTWARE LICENSE MANAGER Managing software license compliance can be an overwhelming task, but we can help simplify the process while saving you time and money. Our value-added Software License Manager makes it easy to automate many of the tasks that can otherwise take hours to achieve. Our Software License Manager can help you: Drive down costs Improve IT governance Gain visibility An easier way to manage software assets: With help from our software management experts, you ll be able to see if you can save money and boost productivity by consolidating your current number of licenses. WHY people WHO GET IT NEEd people WHO GET IT. Microsoft Integrated OS Solutions for Greater Productivity Get the fastest, most reliable Windows operating systems and take advantage of features designed to help you get more done and safeguard your work. From Windows 7 to Windows Server 2008 R2, Microsoft can help your organization get more done, safeguard your work and benefit from virtualization tools. We were the winner of the 2010 Microsoft Large Account Reseller of the Year award. Purchase VMware Software with the New VPP Program Get incremental, tier-based discounts over a rolling two-year period with the When it comes to managing multiple software new accumulative Volume Purchasing Program (VPP). You ll also gain access The People new online that you and your authorized affiliates can use to track and licenses,to it s easy to tools let details slip through the manage VPP memberships and discounts. The new VPP program also gives you Your dedicated account cracks. That s why we offer you more than just support and maintenance services. We were givenmanager the 2010 is VMware backedamericas by a the products. We offer you the people and the SMB Partner of the Year award. team of application experts plan to turn them into real solutions. The breadth with a host of certifications. and depth of ourcontracts productand andmake service offerings Manage the Most of Investments are extensive. And helps with decades of experience, Symantec you eliminate unnecessary software and hardware costs, The Products our solution architects canvendor help develop planalign service proactively manage contractsaand resources with ITIL to Our wide-ranging ensure IT investments are optimized. Symantec offers productsgive to help that s both manageable and practical. It s more partnerships youyou key compliance processes to reduce ITaccess risk andtooperational costs, than justautomate programs, it sitsoftware licensing. Solved. technology and achieve internal and external compliance objectives. We were given the products in areas including 2008 Symantec Large Account Reseller of the Year award. software, virtualization, To learn more about how we ve solved it before, mobility, continuity of or to speak with a solution architect about Helping Create Great Work operations, security technologies you, your account In the for midst of acontact global economic slowdown, governments must cut costs to and more. managerreduce or calldeficits, while addressing citizens needs for more accessible, responsive communications. Adobe Customer Experience Solutions are designed to The Plan help government agencies optimize constituent-facing applications while We offer and a variety of automating back-end processes. Boost citizen engagement commitment services that makeitthe by providing useful, interactive experiences. Add value to your existing Or, visit most of your investment investments. And reduce costs while increasing personalized service. and make your job easier. The terms and conditions of product sales are limited to those contained on CDW G s website at CDWG.com; notice of objection to and rejection of any additional or different terms in any form delivered by customer is hereby given; CDW, CDW G and PEOPLE WHO GET IT are trademarks of CDW LLC; all other trademarks and registered trademarks are the sole property of their respective owners
7 FEATUREd partners Microsoft Integrated OS Solutions for Greater Productivity Get the fastest, most reliable Windows operating systems and take advantage of features designed to help you get more done and safeguard your work. From Windows 7 to Windows Server 2008 R2, Microsoft can help your organization get more done, safeguard your work and benefit from virtualization tools. We were the winner of the 2010 Microsoft Large Account Reseller of the Year award. Purchase VMware Software with the New VPP Program Get incremental, tier-based discounts over a rolling two-year period with the new accumulative Volume Purchasing Program (VPP). You ll also gain access to new online tools that you and your authorized affiliates can use to track and manage VPP memberships and discounts. The new VPP program also gives you support and maintenance services. We were given the 2010 VMware Americas SMB Partner of the Year award. Partnerships, Certifications and Awards Winner of 2010 Microsoft Core Infrastructure Solutions, Systems Management Partner of the Year Award Winner of the 2007 and 2008 Microsoft Operational Excellence Award Winner of the 2010 VMware Americas Academic Partner of the Year Adobe Sales Specialist Microsoft Certified Professional Symantec Sales Specialist 1501 VMware Sales Professional accreditations (VSPs) Government Partner of the Year, The Americas. VMware, Feb 2012 Manage Contracts and Make the Most of Investments Symantec helps you eliminate unnecessary software and hardware costs, proactively manage vendor contracts and align service resources with ITIL to ensure IT investments are optimized. Symantec offers products to help you automate key IT compliance processes to reduce IT risk and operational costs, and achieve internal and external compliance objectives. We were given the 2008 Symantec Large Account Reseller of the Year award. Helping Create Great Work In the midst of a global economic slowdown, governments must cut costs to reduce deficits, while addressing citizens needs for more accessible, responsive communications. Adobe Customer Experience Solutions are designed to help government agencies optimize constituent-facing applications while automating back-end processes. Boost citizen engagement and commitment by providing useful, interactive experiences. Add value to your existing IT investments. And reduce costs while increasing personalized service. To see how we can help you find the right software licensing solution, contact your account manager or call Or, for more information, visit The terms and conditions of product sales are limited to those contained on CDW G s website at CDWG.com; notice of objection to and rejection of any additional or different terms in any form delivered by customer is hereby given; CDW, CDW G and PEOPLE WHO GET IT are trademarks of CDW LLC; all other trademarks and registered trademarks are the sole property of their respective owners
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