FLEXIBILITY AGILITY AVAILABILITY OPTIMIZE YOUR I.T.

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1 CDW FINANCIAL SERVICES WE GET IT OPTIMIZE YOUR I.T. FLEXIBILITY of capital markets participants plan technology investments in network services or IT infrastructure in 2015.* AGILITY AVAILABILITY WITH AN AGGREGATION SERVICES SOLUTION FROM CDW FINANCIAL SERVICES

2 Among capital markets participants surveyed:* 62% currently use or have plans to use managed services to support their technology infrastructure. 64% currently use or have plans to implement a cloud-based service. 29% are currently leveraging managed services to comply with regulations. What are CDW s hosting services? Hosting services leverage CDW s Enterprise Data Centers for your infrastructure, storage, network and disaster recovery needs. Our Enterprise Hosting Centers have extensive physical and network security, dedicated connectivity, and world-class monitoring and support. We provide multiple data networking services to help you connect into and out of the CDW Enterprise Hosting Centers. From Internet to WAN, firewalls to VPN access, CDW provides extensive connectivity options. What are CDW s remote managed services? Remote managed solutions are increasingly important as the amount of transferable data continues to grow. We will work with you to build unique, reliable networks, systems and storage, intrusion prevention, and unified communication solutions and services. *SOURCE: ipc.com, Efficiency and Cost Effectiveness: 2015 Drivers for Technology Spend, January AGGREGATION SERVICES SOLUTION

3 GET AN edge on the competition with high-powered IT performance Capital markets firms are feeling the heat to be right 100% of the time. Massive volumes of data are goldmines of opportunity requiring rapid-fire, real-time risk analytics and portfolio calculations. Speed is now a standard, no longer providing an edge. Increasing regulation and compliance reporting are straining already overburdened IT infrastructures and budgets, and preparing for unexpected disasters and outages requires IT systems that are quickly recoverable. What can capital markets firms do to ensure that they have a scalable infrastructure and abundant computing power to support future data growth and demands on networks and storage? How can they increase IT efficiency while containing ever-increasing costs? The estimated cost of losing critical applications during a system outage is $5,000 per minute. 20% of financial services firms and other enterprises indicated losses of $50,000 to over $5 million. SOURCE: drbenchmark.org, The State of Global Disaster Recovery Preparedness, 2014 FLEXIBILITY AGILITY AVAILABILITY

4 COUNT on advanced technology when you need it most Maintaining a competitive advantage requires an agile IT infrastructure with cutting-edge technology that is fast, easily scalable and reliable. CDW Financial Services experts can help your firm with innovative solutions for your voice and data needs that are cost-effective and help you: AMPLIFY I.T. AGILITY AND FLEXIBILITY CONTROL I.T. COSTS FORTIFY BUSINESS CONTINUITY PERFORMANCE MASTER RISK AND COMPLIANCE CHALLENGES Access the latest technologies and trends without costly investment Scale up or down quickly for greater organizational agility Manage large data sets and operating system images with highly automated, fully redundant service Benefit from reliable resource pooling, elasticity and easy network access for data storage Rapidly perform real-time market analytics and portfolio calculations Lock down front- and back-office processes Minimize setup and maintenance costs Benefit from lower monthly fees and plans Reduce infrastructure costs by removing the cost of ownership Eliminate the expense of seasonal and unpredictable IT resource demands Enable faster recoveries with no loss of data Confidently work in business-asusual mode 24/7/365 Ensure employee access to infrastructure if disaster strikes Establish disaster recovery/ business continuity provisions in the event of a power outage Easily meet regulatory compliance reporting requirements Stay on top of marketplace risk 4 AGGREGATION SERVICES SOLUTION

5 Download the CDW white paper to learn about Protecting Financial Services Cloud Data and Applications at CDW.com/financecloudwp MAXIMIZE TEAM PRODUCTIVITY Empower IT staff to focus on mission-critical operational IT functions Hand off voice and data management to the specialized experts Tap into convenient web-based monitoring of phone system use and online voic CDW Financial Services gets capital markets CDW supports more than 7,500 U.S. capital markets firms with the industry s broadest and deepest technology solutions and services. Your dedicated CDW Financial Services account team can help assess and create a powerful IT infrastructure that supports strategies focused on low latency, global market integration and visibility, customer service, competition and risk management. FLEXIBILITY AGILITY AVAILABILITY

6 SECURITY AND THE CLOUD IT projects financial institutions are outsourcing: TOP OF MIND 40.2% outsource network security monitoring and/or maintenance. 84% of financial firms now rank cyber risk as one of their top five concerns, up from 59%. SOURCE: darkreading.com, Financial Services Ranks Cyberattacks Top Industry Worry, October % outsource infrastructure (servers, routers, switches) monitoring and/ or maintenance. SOURCE: csi.com, CSI Executive Report: Cloud Technology and Outsourcing Trends, August 2014 From mobile security to defense-in-depth, CDW s security solution architects and Malware Interception Team help make sure your security goes deeper than software and applications. It touches every layer of your network infrastructure and requires a holistic defense strategy that aligns people, processes and policies. Security is much more than a single firewall or IPsec VPN that s easily forgotten. True security needs to be fortified with continuous testing, monitoring and review. We can also recommend a mobile device management (MDM) solution to help you better manage and track BYOD and organization-provided devices. 6 AGGREGATION SERVICES SOLUTION

7 CDW s Aggregation Services Team can help your firm maximize the benefits of your customized solution and help you with critical aspects of setup, including: Bill reviews and software licensing agreements (SLAs) Engineering design and review Cost assessment and benchmarking Contract negotiation pricing and verbiage Project management multiple carriers or single project for the lifetime of your contract An unbiased consultative approach to finding the solution that best fits your needs RFP support Due diligence ensuring that providers meet your needs and have strong capitalization and systems certification FLEXIBILITY AGILITY AVAILABILITY

8 Put your trust in CDW We ll help you define your requirements and connect you to a provider that can meet your unique needs. We can also help your financial institution with services that span: ASSESSMENT/PLANNING/DESIGN Up-front consulting and collaboration to map your technology strategy. CONFIGURATION SERVICES Pre-assembly of hardware and software components to ensure your solution is ready to deploy upon arrival. INSTALLATION/DEPLOYMENT Engineering and implementation support to help get your solution up and running. COLOCATION SERVICES We have access to over 700 world-class facilities, mature and focused managed services, strong service agreements, industry-leading certifications and outstanding customer service. TELECOMMUNICATIONS SERVICES CDW s telecommunications experts will scope your voice and data needs, while our experienced carrier service specialists are always up to date on the latest technologies and trends. HOSTING AND MANAGED SERVICES Efficient and economical, we can protect your operations with a full range of services whether your technology is located at your premises (remote) or in our Enterprise Hosting Center. DESKTOP LIFECYCLE SERVICES We ll detail your current desktop hardware and software, determine where there may be gaps, add or remove unneeded equipment, and address your needs over the long term. 8 AGGREGATION SERVICES SOLUTION

9 EXPERT Q&A Erin Christianson AGGREGATION SERVICES TEAM, CDW Aggregation Services is a unique industry offering. Describe the service and how your team helps capital markets firms. Aggregation Services was established by CDW to help financial services firms aggregate their telecom, cloud and managed services. By aggregating these services, capital markets firms can streamline operations and reduce costs. CDW begins by assessing and understanding a capital markets firm s unique voice and data needs. Once that is determined, we tap our breadth of relationships with leading industry vendors to benchmark and select several top vendor candidates to showcase to our customers. We explore the pros and cons of each provider with the customer, and when a vendor is selected, we leverage our extensive vendor relationships to drive down costs. What challenges are you seeing in the industry? One of the biggest challenges for capital markets firms is managing their telecommunications services. Staying on top of carriers and billings is often a nightmare because firms rarely have the time or patience for the fine detail required to ensure carrier billing is correct, so expenses just skyrocket out of control. That is an area where our team can quickly gain some savings for a capital markets firm. In fact, after an initial assessment we often find a minimum of 40% in savings on what a firm is currently spending on its telecommunications. Since this is usually the largest expense for a firm, after payroll, savings is critical. What takes place during an assessment? The assessment is a five-step process that thoroughly reviews customers operations and vendor billings to fully understand their current situation and accurately assess their voice and data needs. For example, when we review for the Telecom Assessment, we: Pull CSRs on all accounts at all locations Pull utilization on all data and voice circuits Call all numbers at the business and verify if they re active or ring with no answer Review PBX leases and maintenance contracts Review SmartNet contracts We also conduct in-depth discovery on cost recovery processes, bill approval processes, market analysis and help desk services. FLEXIBILITY AGILITY AVAILABILITY

10 DESIGNED BY PHONE USERS FOR THE BEST USER EXPERIENCE EASILY meet IT challenges with an aggregation services solution CDW Financial Services can help you operate more efficiently and cost-effectively. With an aggregation services solution, we can help your firm dramatically boost compute, storage and networking capacity in a highly flexible, scalable and sustainable way. Our experts can guide you to the right combination of data and voice resources to meet the demands of your organization and budget. Our industry-leading technology partnerships with Cisco, Shoretel and many others allow us to bring you the brands you know and trust. ShoreTel IP Phone IP420 CDW CALL FOR PRICING Backlit mono screen Two line keys Full duplex speakerphone Integrated 10/100 network CDW, CDWG and The Right Technology. Right Away are registered trademarks of CDW LLC. PEOPLE WHO GET IT is a trademark of CDW LLC. All other trademarks and registered trademarks are the sole property of their respective owners. The terms and conditions of product sales are limited to those contained on CDW s website at CDW.com. Notice of objection to and rejection of any additional or different terms in any form delivered by the customer are hereby given AGGREGATION SERVICES SOLUTION

11 EXPERIENCE FASTER, MORE EFFICIENT AND EFFECTIVE COLLABORATION Esna Cloudlink for Cisco CDW CALL FOR PRICING Seamlessly integrates Cisco Collaboration solutions with cloud-based productivity applications such as Google Apps, Salesforce, Jive and IBM SmartCloud, making it easy for you to find, connect and collaborate live with others Access and manage voice messages from your or Jive inbox on desktop and mobile devices Resolve messages to your contacts to escalate any message to a live voice or video conversation Bi-directional synchronization between and Cisco Unity Connection turns off the message waiting indicator (MWI) on the desk phone See when people are on the phone, their location and with Google Calendar integration, their availability Connect with others by clicking on phone numbers or extensions displayed in any cloud application or web page; chat 1-on-1 or with a group of people using Jabber IM through ilink for Cisco; easily add people to any IM session and share your location right within the chat window Dial any number and select the desk phone, softphone or mobile device you want to make the call from CDW is one of the largest direct agencies/ brokers of telecommunications and cloud services in the world. Our Aggregation Services Team represents over 75 voice and data carriers, 1100 data centers, and 42 cloud platforms globally. FLEXIBILITY AGILITY AVAILABILITY