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1 The presentation will begin shortly. Audio will be streamed directly via your computer speakers. Enjoy the webcast!
2 How to Drive Mileage & Receipt Compliance with Mobile Adoption A Solution Series Webinar Susan Isaacson Senior Solutions Consultant SAP Concur Rich Adams Director, Mobile Spend & ExpenseIt SAP Concur
3 Susan Isaacson Senior Solutions Consultant SAP Concur 2018 SAP SE or an SAP affiliate company. All rights reserved.
4 State of Mileage
5 Mileage and SAP Concur solutions Miles driven Expense claims submitted Dollars reimbursed 2.1bn 23m $1bn 2018 SAP SE or an SAP affiliate company. All rights reserved. 5
6 Thousands Mileage by the numbers Mileage is one of the largest types of expense for organizations On average, 5% of all travel and expense (T&E) spend goes to mileage. That accounted for an average of US$686,000 for enterprise-sized customers of SAP Concur solutions in There is a decrease in mileage due to the advent of ride share Average Mileage Spend per Year $739K $725K $683K $686K Average Spend SAP SE or an SAP affiliate company. All rights reserved. 6
7 What are the top industries for mileage spend? 1. Healthcare 2. Technology manufacturing, software, and services 3. Financial services 2018 SAP SE or an SAP affiliate company. All rights reserved. 7
8 Background Mileage and personal car expenses are the last major expense category based on self-reported values. No receipts for mileage Last year Concur customers spent $1 billion reimbursing personal car expenses with no documentation of actual miles required. Mileage is the 10th largest employee spend category, and yet companies rely on employee estimates for reimbursement. Estimates are inaccurate Industry experts believe employees overestimate distance significantly, which means using actual mileage can yield a substantial savings in mileage reimbursement. Tracking mileage was not practical The problem is, tracking actual miles has not been practical. Apps that require users to start and stop travel manually are cumbersome and inaccurate but thanks to Concur, actual mileage can now be tracked automatically SAP SE or an SAP affiliate company. All rights reserved. 8
9 Configuration Considerations
10 Mileage rates around the world Vehicle type Fuel GERMANY IRELAND SWEDEN BELGIUM Region Accumulated distance SPAIN CANADA UK FRANCE Passengers Everything AUSTRIA NORWAY ITALY 2018 SAP SE or an SAP affiliate company. All rights reserved. 10
11 Car mileage rates in Ireland 2018 SAP SE or an SAP affiliate company. All rights reserved. 11
12 How Mileage is Captured
13 A Top Expense Type with no Substantiation 2018 SAP SE or an SAP affiliate company. All rights reserved. 13
14 Is there a Mileage Log? Will we be audited? 2018 SAP SE or an SAP affiliate company. All rights reserved. 14
15 Failing an Audit 2018 SAP SE or an SAP affiliate company. All rights reserved. 15
16 Solution Demonstration
17 Embrace Mileage on Mobile Just as Concur leads in mobile T&E, it also stands apart in the ability to serve customer s car-related expenses. Automated Tracking Thanks to our automated set it and forget it tracking, companies will be able to see their savings. Push Notifications Once a trip is complete, users receive a notification to remind them to turn that distance log into an expense line items with one click. The user can also preset Drive to auto upload the trips as expenses. One app to deploy and manage With Concur, users get all of their functionality in a single app, increasing user satisfaction, overall usage and maximizing savings. Mobile app rating Concur leads competitors in both ratings and total reviews (up to 200X) on both Android and Apple stores SAP SE or an SAP affiliate company. All rights reserved. Languages Concur lists the most languages supported of any expense tracking app. For multinationals, Concur is a must. 17
18 Rich Adams Director, Mobile Spend & ExpenseIt SAP Concur 2018 SAP SE or an SAP affiliate company. All rights reserved.
19 ExpenseIt
20 What is ExpenseIt? ExpenseIt is a service that turns receipts into expenses, for you, and sends them directly into Concur Expense 2017 SAP SE or an SAP affiliate company. All rights reserved. 20
21 How to get receipts into ExpenseIt? Mobile Capture ExpenseIt Pro app The Concur mobile app (new sales since Oct 2017) Forward SAP SE or an SAP affiliate company. All rights reserved. 21
22 Why capture receipts on mobile? Based on the understanding that users overwhelmingly prefer capturing their receipts on mobile 6% 4% Convenient Simple 90% Mobile Desktop No Preference 2017 SAP SE or an SAP affiliate company. All rights reserved. 22
23 ExpenseIt currently available in, and optimized for: English (US, UK, Australia/NZ, Canada, South Africa) German (Germany, Austria, Switzerland) French (France) Nordics (Denmark, Sweden, Norway, Finland) 2017 SAP SE or an SAP affiliate company. All rights reserved SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL #SAPConcurFusion 23 30
24 Video Demonstration
25 How does it work? OCR Optical Character Recognition technologies Machine Learning Big data is SAP Concur s secret sauce Human Auditor 24/7/ SAP SE or an SAP affiliate company. All rights reserved. 25
26 Key Features
27 Enhanced camera Optimized for on-the-go capturing Improved optical image recognition For better overall user experience 2017 SAP SE or an SAP affiliate company. All rights reserved. 27
28 Multipage capture Captures multipage receipts in ios Saves time and improves accuracy Simplifies expensing process Automatically itemizes hotel folios 2017 SAP SE or an SAP affiliate company. All rights reserved. 28
29 Improved user experience Keep you in the loop Just-in-time updates Step-by-step guidance 2017 SAP SE or an SAP affiliate company. All rights reserved
30 Expense type matching As a company s expense hierarchy gets more complex, the accuracy drops How do we optimize this problem together? Plan to seek customer input to prioritize some expense types Help the customer simplify the hierarchy, if possible SAP SE or an SAP affiliate company. All rights reserved. 30
31 Performance Humans are not infallible! Technology has advantages: Speed Historical & Learned Behaviors Ability to scale to millions of receipts 2017 SAP SE or an SAP affiliate company. All rights reserved. 31
32 Wrap Up
33 Summary ExpenseIt is a service that uses: OCR Machine Learning & Human Audit to turn receipts into expenses Majority analyzed <1 minute Optimized for English, French, German & Nordic languages Available in the Concur mobile app for new sales since October 2017 Upgrade for existing clients coming soon Automatically itemizes hotel folios & predicts Expense Types 2017 SAP SE or an SAP affiliate company. All rights reserved. 33
34 Questions?
35 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See for additional trademark information and notices SAP SE or an SAP affiliate company. All rights reserved.
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