FIRESTONE MASTER CONTRACTOR PROGRAM

Transcription

1 FIRESTONE MASTER CONTRACTOR PROGRAM RECOGNIZING THE OUTSTANDING Grand Wailea Resort, Wailea, Hawaii, February 19-22, 2017

2 Top Firestone Contractors to be named MASTER CONTRACTORS S ince its inception, the Firestone Master Contractor program has recognized outstanding contractors who have been responsible for the installation of billions of square feet of warranted Firestone Roofing Systems. For the 2017 Master Contractor Program, Firestone Building Products will recognize top companies committed to quality installations of Firestone products for roofing systems and the building envelope. High quality workmanship and a commitment to long-term roofing system performance are the attributes of a Firestone Master Contractor. This annual award recognizes the owners of Firestone's top achieving contractor firms in North America and Latin America who meet Firestone's criteria for determining the best of the best. Our 2017 event will be held at the Grand Wailea Resort in Wailea, Hawaii. The event is all-inclusive for each Master Contractor and spouse, with transportation, lodging, meals, entertainment and excursions provided by Firestone. NEW FOR 2017 FOUR LEVELS OF RECOGNITION Master Contractor Master Contractor Silver Master Contractor Gold Master Contractor Platinum ADDITIONAL REWARDS All the benefits of the 2016 Master Contractor Program, with additional rewards to help you grow your business. MORE EXCLUSIVE - MORE MEANINGFUL»» We are reducing the number of Master Contractors while making this designation more exclusive and more meaningful in the industry. Achieving Master Contractor status will rank you among the most elite in the nation. 1 NOBODY COVERS YOU BETTER

3 ACCOMMODATIONS Grand Wailea, a Waldorf Astoria Resort, is the ultimate luxury Maui resort. It s nestled on 40 acres of lush tropical gardens with sweeping views from Wailea Beach, providing open spaces for the active vacationer and beauty for romantic getaways, and designed for pure relaxation. Built to portray the richness of Hawaii s culture, people, and nature, Grand Wailea is the ultimate Hawaiian resort providing an extensive selection of amenities and activities. Since opening in 1991, Grand Wailea consistently ranks among the world s best resorts by leading travel consumer reports and industry peers.

4 THE PROGRAM Master Contractor The top 10 contractors in Canada and Latin America will be awarded Master Contractor. These 10 winners will be eligible for Master Contractor Silver, Gold, or Platinum, if they rank within the top 175 contractors in North America and Latin America. Master Contractor Silver This highly regarded group of 175 contractors have mastered quality commercial roofing solutions while driving significant Firestone business. These contractors exemplify the hard work, determination and entrepreneurial leadership that define Firestone Building Products. Master Contractor Gold The top 25 members will be promoted to the elite Master Contractor Gold status for their demonstrated shared vision and loyalty to the Firestone brand. Master Contractor Platinum The top 25 members who show long-term alignment (2 consecutive years) with the Firestone Building Products strategic vision earn the most esteemed designation in the commercial roofing industry: Master Contractor Platinum.

5 4 Rewards - In addition to the acclaimed Firestone Master Contractor designation, members will receive the following benefits based on their level: Master Contractor Premium Trip An all-inclusive luxury trip for owner and guest to a unique resort destination in North America. There, they will experience worldclass dining, top-notch excursions, exceptional entertainment and plenty of relaxation. They will also have the opportunity to share their ideas with Firestone Building Products executive management while discussing product updates, industry information and economic trends. Re-Roofing/Roof Maintenance Leads - Master Contractors will receive leads for re-roofing and roof maintenance projects. Speedy Warranty - With a proven commitment to quality, Master Contractors will have the added benefit of obtaining roof warranties prior to inspection from a Firestone Field Technical Rep. Free Red Shield Contractor Training - Master Contractors will attend contractor training seminar s free of charge, anywhere across the country. Website Listing - Master Contractors receive a company listing on our enhanced Select a Contractor tool on the Firestone website, allowing owners and specifiers to obtain your company contact information. Case Studies - Contractors will receive case studies outlining the organization s mission, work ethic, and history with Firetone Building Products. Promotional Items - Master Contractors will receive teammate apparel and fleet branding. Master Contractor Silver Members enjoy all the rewards of Master Contractor plus: Bridgestone National Account Status Members enjoy the unique benefit of being part of the Firestone Team and receive industry leading discounts and service for their entire fleet of company vehicles. Expanded Contractor Profile Members can drive building owners, facility managers and general contractors to their business through an expanded presence on our website. In addition to their contact information and links to their website, we ll include their company focus, history, services, special awards, photos and more. Early Product Access Members can get a jump on the competition through early access (both training and ordering) to new Firestone products. Marketing Development Funds An expanded offering of funds designated to help members grow their business and the Firestone brand. In addition to the traditional co-op advertising assistance, these funds may be used to assist other facets of their business that drive Firestone installations. Local publicity Master Contractor Gold Members enjoy all the rewards of Master Contractor Silver plus: Advisory and Training Forum This working forum is designed for Master Contractor business leaders and Firestone Building Products to exchange ideas, information and training practices. Additional Premium Trip Amenities - At the already-luxurious Premium Trip, members will enjoy additional amenities for an even more memorable and exclusive experience. Master Contractor Platinum Members enjoy all the rewards of Master Contractor Silver and Gold plus: International Premium Trip All the luxury, worldclass dining, excursions and entertainment of our domestic trip, but at an exceptional international venue (past venues include Italy, France, Ireland). This all-inclusive trip is for owner and guest and occurs every odd year (2017, 2019, etc).»» Advisory Council Event Trip for owner or top executive to advise and provide guidance for the strategic direction of Firestone Building Products. This event occurs every even year (2018, 2020, etc.) MASTER CONTRACTOR

6 5 HOW IT WORKS F irestone will award Master Contractor status to the top roofing contractors who accumulate the most quality points during the year. All Firestone Red Shield licensed contractors are automatically eligible for the Master Contractor program. Throughout the year, contractors earn quality points for the installation of Firestone RubberGard EPDM, UltraPly TPO, Asphalt and Metal Roofing Systems that are inspected and warranted by November 4, Only Red Shield warranted jobs, as stated in the 2016 Firestone Building Products Warranty Guide, are eligible to earn quality points. Those Firestone applicators who earn 2017 Master Contractor status will be notified by letter in November Program Qualifications - A contractor must complete a minimum of eight (8) Red Shield warranted jobs annually and be in good financial standing with Firestone to be eligible for Master Contractor status. In addition, to qualify for Master Contractor status in 2017, it requires a Quality Incidence Rating (QIR) that does not exceed 2.5 times the average QIR for Red Shield Contractors. QIR is determined by the annual number of quality incidents per million square feet of roofing under warranty. Current QIR status can be viewed on each licensed contractor s password protected site at firestonebp.ca. Qualifications for Recognition Levels - Firestone values both contractor success and loyalty. Firestone s share of members commercial roofing business will be a component in determining eligibility for our most elite designations and rewards: Master Contractor Gold and Master Contractor Platinum. Additional information is available through your Firestone Sales Representative and at firestonebp.ca. Point Structure - Total Master Contractor points will be calculated as demonstrated in the chart and example below. Using this formula, contractors can earn a maximum 12 points per square foot for warranted projects and 1 point per square foot for discretionary insulation. Growth Points - Contractors who increase their total Red Shield warranted square footage by 10% or more over the previous year will be awarded a year-end Master Contractor point bonus of 20% of their 2016 Master Contractor base points. Discretionary ISO - In order to reward our contractors who choose to use Firestone brand polyiso products in non-warranted roofing assemblies, or under a competitor s material, Firestone has extended the Master Contractor program to include these transactions. Firestone will award one quality point per square foot of Firestone ISO used in these installations. MASTER CONTRACTOR QUALITY POINTS Red Shield Warranted System Type Full System Warranted Firestone Preferred Insulation* Firestone Premium System Platinum EPDM, Platinum TPO or EcoWhite TM, UltraWhite TM Sustainability Points** SkyScape TM, SunWave TM Max Points Per Sq. Ft. Discretionary Insulation*** * Includes: ISO 95+, ISO 95+ Tapered, Composite Insulations, HailGard, ISOGARD HD Cover Board, RESISTA. ** Includes: Any Firestone SkyScape Vegetative Roof System, or Firestone SunWave Daylighting System. *** Not installed under a Firestone warranted assembly. Single-Ply EPDM/TPO, Asphalt APP/SBS, BUR, Metal Roofing Panels Calculation Example 300,000 x 9 = 2,700,000 Warranted Sq. Ft. Growth Bonus Total Point Value Based on Above Chart Base Master Contractor Points Grow Warranted Sq. Ft. by a minimum of 10% = 20% of your Base Master Contractor Points. NOBODY COVERS YOU BETTER

7 RECOGNIZING QUALITY F or 2017, Firestone will recognize two categories of quality contractors Partner in Quality and Inner Circle of Quality. The rating system to achieve these designations is based on each company s annual Quality Incidence Rating (QIR). The QIR measure is computed using the total number of warrantable repair incidents occurring on Firestone roofs divided into the total square footage of Firestone roofs under warranty: Quality Incidence Rating (QIR) = No. of Warrantable Repair Incidents Total Sq. Ft. Under Warranty (in millions) The QIR is calculated for all Firestone contractors who have installed at least 1 million square feet of Firestone roofs currently under warranty, and Firestone will recognize those contractors who achieve the highest levels of roofing quality in The following awards will be presented to Firestone contractors who meet the QIR criteria for the year ending prior to the award: Partner in Quality 1. Install at least 8 warranted roofs in 2014, 2015 and 2016, and 4 warranted roofs per year for each of the 3 prior years 2. Maintain at least 1 million square feet under warranty 3. Achieve an annual QIR of 1.0 or less Contractors who earn this quality level will be recognized with a commemorative plaque, along with local press coverage provided by the Firestone public relations agency. QUALITY RECOGNITION BONUS (Award based on current year is applied to following year.) Contractors who are named 2016 Partner in Quality Award winners will be awarded a Master Contractor Point Bonus of 15% of their Master Contractor base points. Contractors who are now 2016 Inner Circle of Quality Award winners will be awarded a Master Contractor Point Bonus of 15% of their Master Contractor base points. TRACK YOUR PROGRESS You can easily track your progress throughout the year. Simply login from the home page of firestonebp.ca. From your dashboard, you can view your Quality Incident Report, Points and more. FROM THE HOME PAGE: Inner Circle of Quality: 1. Install at least 8 warranted roofs in 2014, 2015 and 2016, and 4 warranted roofs per year for each of the 3 prior years 2. Maintain at least 2 million square feet under warranty 3. Achieve an annual QIR of 1.0 or less 4. Achieve Master Contractor status Contractors who earn the Inner Circle of Quality Award will receive extensive regional and local publicity promoting the achievement MASTER CONTRACTOR 6

8 Quality. Integrity. Professionalism. Skill. These characteristics provide the foundation upon which successful building envelope contractors build their businesses. Firestone Building Products annually recognizes contractors that embody these attributes and demonstrate an unwavering commitment to masterful workmanship through our Master Contractor Program. Contractors with your knowledge and experience understand that they have many choices when it comes to selecting a commercial construction partner. We truly appreciate that you make Firestone Building Products an important part of your business and we look forward to continuing to grow our partnership. - Tim Dunn, President Firestone Building Products This brochure is meant only to highlight Firestone products, programs and specifications. Information is subject to change without notice. For additional information about the MASTER CONTRACTOR PROGRAM, please contact Firestone Building Products Canada at Firestone Building Products Canada