ICT & e-government in Laos
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1 ICT & e-government in Laos Mrs. Kesone SOULIVONG Deputy Director General of E-Government Center Ministry of Post and Telecommunications
2 Outline ICT Development Constrain and Barrier for Development Policy and Regulation Activities to Support Policy Implementation E-Government Master Plan E-Government Center
3 Infrastructure Unit FSC Place MSC Place BSC Place BTS Site 7,154 6,527 6,776 6,776 OFC KM 51,106 60,813 67,351 70,948 Internet bandwidth Coverage (10,473) Mbps 1,550 2,800 37,690 62,608 Village 2G 3G 4G 6,749 7,559 7,663 90,1% 61,2% 1,5% 7,766 91% 65% 13%
4 Utilization User % Fix line Users PSTN CDMA 721, ,756 64, , ,497 60, ,040 1,268,597 57,167 15% Mobile Users 4,481,395 4,336,184 3,704,769 3,958,510 57% Internet User 1,907,593 2,036,471 2,642,693 2,628,400 41% Fixe line ADSL Dial Up Lease line FTTH 13,231 12, ,891 15, ,551 14, ,441 8,825 28,414 11, ,974 1% Mobile Wireless Wimax HSPA 3G 1,894, ,382 1,768,980 2,018,803 1, ,846 1,897,375 2,618,142 1, ,835 1,936,876 2,599,986 2, ,256,691 40%
5 Industry Company Telecom Operator 5 5 ISP 8 8 Internet Café ICT Company Digital Content 4 26 ICT Consulting 3 10 ICT Education 3 3 ICT security 1 1 ICT factory 1 1 Software development ICT reseller shop ICT Installation
6 ICT Development Index 2010: 2015: IDI Value : 1,92 IDI Value : 2.45 IDI Rank: 135 IDI Rank : : IDI Value: 2.45 IDI Rank : 144 Laos did a good job but other country did it better.
7 Affordability Barrier High Price: International bandwidth: 100 USD/Mbps Fix line Internet= 30 USD/Mb/Month Mobile Internet: 0.04USD per 1 MB USD/minute for prepaid 0.04 USD/minute of post paid. 30% tax on ICT equipment People Expense 27% of average households income Low people purchase power (11% of total householders)
8 Consumer Barrier Literacy: 73% ICT literacy: 20% English literacy: 30%
9 Website: Local Content Website in Lao Language: 1,000 Only 20% of government office have website 30 e-content provider (newspaper and magazine) Barrier: Lack of Lao language support in most of ICT system Lack of content creator
10 Policy and Regulation Draft of National ICT Policy Draft of National Broadband Plan Draft e-government Master Plan MPT Vision 2030, Strategy 2025 and Development Plan 2020 E-Transaction Law (2012) Telecommunication Law (2011) Decree on Online Information Management (2014) Law on Prevention and Combating Cyber Crime (2016)
11 E-Government Development Plan
12 The Stages of E-Government Development to Presence Stage Focus on G2G applications (maintain and rebuild these applications, which was established under the e Government project phase I: , mainly in some government offices in Vientiane and provincial governors. Some district and village administration offices will be setting up and distribute IT equipments in phase II. 2. Interaction Stage Integrate the government data into one single service. Initiate G2B service applications. 3. Transaction Stage fully computerize the administration system and e Service especially e Commerce by government officers. Initiate G2C service applications.
13 E Government Development Plan Under framework of National E Government Action Plan + e Government ASEAN Strategy Plan End-User Central Government Officer (2000 users) Provincial Government Officer (5000 users) & Business people (1000 users) Nationwide Government officer (10000 users) & Lao citizen (25000 users) Regulation G2G regulation G2B regulation G2C regulation Data Online government publication Information in standalone mode (e Portal & ministry s website ) Integration government data (metadata, text, graphic, multimedia & statistic database of non spatial data ) Advance Integrated government data (data integration with GIS, Remote Sensing & GPS For spatial data ) Application G2G: online document management, employee management, work permit, workflows management, inventory management G2B: online registration services, customs declaration & quarantines, Online Market & online procurement G2C: Online learning, Digital 3D Map, E Citizen and Passport/ Travel Document/VISA Components Teleconference Central Government Teleconference (Hardware based 60) Provincial Government Teleconference (Software based 158) Nationwide Government Teleconference (Internet Telephone conference 2000 Security and Sever system Initial Data Center (Network & Computer security and stand alone sever farm) Advance Data Center (User and data security and virtualized & integration server farm) Modern Data center PKI security and government cloud computing E-Government Service Center Initial e Government service Center Extension Provincial e Government service Center (16 ) Expansion e Government service Center (Kios 141) Infrastructure Central Government intranet (100 Ministry offices in VTE and provincial governor offices 32) Provincial Government intranet (700 Dept and 141 district offices Nationwide Government intranet (2000 village offices) 1. Presence Stage 2. Interaction Stage 3. Transaction Transformatio Stage n Beyond Stage2020 TIME
14 Main Roles and Services of E-Government Center
15 Main Roles of E-Government Center I. The centralization of the government computer service Government computer network Hardware and software services of government organizations Government security management and maintenance Government video conference management and service II. Manage and develop the administration and service software Centralization: the document management system, employment management system, e- library, inventory system, workflow management system. Specific: cooperate with related sectors such as finance, auction.. III. Build, manage and provide the service on the centralization of government information Promote the government data through the national e-portal. Build the government database and information integration such as: Meta data, Data mining, Mess storage data Build the statistic database such as: GIS, RS, GPS, IV. Build and provide the services to access the information of government, business sectors and citizen such as: Community Tele-center, Kios, V. Training and Promotion of E-Government
16 Activities under e-government Center I. The implementation, maintenance, problem solving, research & service, promotion and training of e-government system under the project phase I and II. II. The e-government system integration with other systems such as: e- Health (Ministry of Public Health), Lao Decide Info (Ministry of Planning and Cooperation), e-revenue (Ministry of Finance), e-education (Ministry of Education and Sport), with the technical consultation from E-Government Center (information infrastructure and Data Center). III. The International cooperation and other countries for the development and integration of e-government system of Lao PDR (strategic planning, standard, system integration and information exchange). IV. Cooperation with business sectors in the research, development and find out the appropriate IT equipments and software for the government such as: provide the cheaper price of hardware and software. V. Cooperation with mass organizations to promote the ICT and e- Government in the research & development of Lao PDR widely such as: the rural telecenters.
17 E-Government Infrastructure
18 ສ ນຂ ມ ນລະບ ບບ ລ ຫານລ ດດ ວຍເອເລ ກໂຕຣນ ກ (E-Government Data Center) Electrical Room Server room : 17m x13m = 221 m 2 (up to 34 Racks) Web hosting for government Develop website (Static and dynamic webpage) for government (such as: name@mpt.gov.la) Server hosting. IT engineers support for maintaining programs and integration. 24 hours power supply and cooling conditioning.
19 Service of e-government Center E-Portal E-Applications (e-document, e-archive, e-registration, e-staff Domain Name (gov.la) Computer network Video Conference Web Hosting E-Service Consultant, assistant Trend of E-Government Development Cloud computing Multimedia
20 Q & A
21 THANK YOU
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