e-government Implementation Strategies in Indonesia

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1 MCIT e-government Implementation Strategies in Indonesia Bambang Dwi Anggono, S.Sos, M.Eng, CEH Deputy Director for Application Service Governance

Introduction: Republic of Indonesia Geography: Lies between latitudes 11 S and 6 N An archipelago comprising approximately 17,000 islands in South East Asia with country size area is about 1,919,440

Administrative Divisions: There are 34 Provinces, each Provinces are subdivided into regencies (kabupaten) and cities (kota), which are further subdivided into district (kecamatan), and again into

2 Introduction: Republic of Indonesia Geography: Lies between latitudes 11 S and 6 N An archipelago comprising approximately 17,000 islands in South East Asia with country size area is about 1,919,440 sq km. Demographics: Population is over 238 million people. There are around 300 distinct native ethnicities, and 742 different languages and dialects. Administrative Divisions: There are 34 Provinces, each Provinces are subdivided into regencies (kabupaten) and cities (kota), which are further subdivided into district (kecamatan), and again into village groupings (either desa or kelurahan). Furthermore, a village is divided into several citizen-groups (Rukun- Warga/RW) which are further divided into several neighbourhood-groups (Rukun-Tetangga /RT). Economy: In 2010 GDP was US$ billion.

3 Appi & Database App & Database App & Database Silobase e-government Central Govt Province Regencies Silo Silo Silo HR HR HR Infrastructure Infrastructure Infrastructur

eoffice eoffice SI Nakertrans SI Nakertrans SI Nakertrans SI

4 SiloBase App egovernment Central Gov t Province Regency Simpeg Simpeg Simpeg Keuangan Keuangan Keuangan Aset Aset Aset eoffice eoffice eoffice SI Nakertrans SI Nakertrans SI Nakertrans SI Pendidikan SI Pendidikan SI Pendidikan SI Pol PP SI Pol PP SI Pol PP Etc.. Etc. Etc..

5 The balance of the allocation of egovernment Based on the review of the National ICT Council, allocation of egovernment in 2013 : Rp. 14 Trillion. From that allocation, 38% of which is used to serve the public and business. 62% of it is used for internal purposes of administration (back office) egovernment has not been up to can be perceived by the public

6 DESIGN FRAMEWORK INDONESIAN VISION 2025 Create a society whitch independent, fair dan prosperous INDONESIA BROADBAND PLAN Toward Indonesia which more advance INDONESIA BROADBAND GOAL MAIN PILLARS BASIC PRINCIPLE 6 INFRASTRUCT URE AND SECURITY 1. Economic growth and nation competitiveness 2. Human Capacity building improvement 3. Indonesia s national sovereignty ADOPTION AND CREATIVE UTILITATION LEGISLATION, REGULATION AND INSTITUTION FUNDING BASIC PRINCIPLE AND BASIC PREREQUISITE DEVELOPMENT OF NATIONAL BROADBAND

stages of development TARGET 2014 (RPJMN II) 100% area covered by telecommunication 88% local govt covered by national broadband Broadband penetration for 30% population TV digital penetration: 35%

7 stages of development TARGET 2014 (RPJMN II) 100% area covered by telecommunication 88% local govt covered by national broadband Broadband penetration for 30% population TV digital penetration: 35% population National egovt Index : 3,0 dari 4,0 RPJMN : CONNECTIVITY No blank-spot area RPJMN : TRANSFORMATION RPJMN : INOVATION Visi RPJPN 2025: Independent, fair and Prosperrous society Connecting govt, education, health and public facilities by broadband Upgrade all connection level to broadband level Improve adoption broadband for egovt, e-education, e- logistic, e-helath, etc Finishing Digital TV migration To integrate govt infrastructures, generic/specific application and intergovt-database integration Improve IT Literation. 7

8 ICT for Public Information Services Indonesia National ICT Council Nationwide coverage of mobile services. International connectivity via submarine optical fiber cable Independent domestic backbone networks by IIX Localloop. Universal access in fixed line services. Enhanced infrastructure by PALAPA Ring. Interoperability and integration e-government through Web Services.

9 The process of paradigm change egovernment in Indonesia

MCIT S PROGRAM FOR INTERNET CONNECTIVITY IN RURAL AREAS This program is funded by USO and aims to

The internet uses a satellite-based Very Small Aperture Terminal (VSAT) system that delivers internet

DISTRICT INTERNET SERVICE PROVIDER (PLIK) launched in early 2010 PLIK is provided in the district capital

10 MCIT S PROGRAM FOR INTERNET CONNECTIVITY IN RURAL AREAS This program is funded by USO and aims to eliminate the communication gap between communities in Indonesia. The internet uses a satellite-based Very Small Aperture Terminal (VSAT) system that delivers internet connection speeds of Kbps. DISTRICT INTERNET SERVICE PROVIDER (PLIK) launched in early 2010 PLIK is provided in the district capital by placing it in a house or cooperative. DISTRICT INTERNET SERVICE CAR (MPLIK) launched in 2011 MPLIK is PLIK in a form of a minibus. DISTRICT INTERNET SERVICE BOAT (BOAT CAP) launched in 2012, BOAT CAP is PLIK in a form of a boat.

11 CON CON CON INTEGRATED GOVERNMENT THROUGH SERVICE ORIENTED ARCHITECTURE (SOA) IMPLEMENTATION Web Browser WAP Browser SMS Celular WEB Application (Requester) WAP Application (Requester) SMS Application (Requester) CON CON CON WS WS WS Registry Catalog WS BPM Ontology BPR CON WS CON WS CON WS CON CON CON WS WS WS WS WS WS THE NATIONAL AGENCY FOR THE PLACEMENT AND PROTECTION OF INDONESIAN MIGRANT WORKERS MINISTRY OF MANPOWER AND TRANSMIGRATIO N MINISTRY OF FOREIGN AFFAIRS IMMIGRATION TAX POPULATION ADMINISTRATION DB BNP2TKI DB MANPOWER DB JOB ORDER DB IMMIGRATION DB TAX DB RESIDENTS

12 INDONESIA S E-GOVERNMENT RANKING (PeGI) PeGI is a means of mapping, evaluating and monitoring the development and use of ICT in government institutions and municipalities. Indicators and dimensions: 1. Policy 2. Institution 3. Infrastructure 4. Application 5. Planning PeGI 2013 score: 2,3 (4,0 scale) due to the heterogeneity of e-government implementation in Indonesia

Indonesia s National e-government Datacenter Disaster Recovery Center e-gov s Datacenter functions as an integrator and provides

13 INDONESIA S NATIONAL E-GOVERNMENT DATACENTER AND DRC Government institutions and municipalities in Indonesia own and operate their own datacenter. Indonesia s National e-government Datacenter Disaster Recovery Center e-gov s Datacenter functions as an integrator and provides services, such as hosting and collocation for Government Institutions and Municipalities e-gov s Datacenter aims to integrate all government networks and utilizes a Private Network Security (PNS) Box to monitor, manage and secure the intranet

14 APPLICATIONS USAGE AND DEVELOPMENT 34 Ministries; 85 Non-Ministry Govt Institutions; 507 Local Governments; 7 State-Owned Enterprises and 36 Educational Institutions using e-procurement system

15 Govt - One Stop Service Providing one-stop service delivery. It has been implemented in 85% of Central Government and Local Agencies. Increase transparency, reduce corruption, ensure the quality of services rapidly and cheaply. Punishment for violators of bureaucratic reform

16 simaya Is an application used for each individual government officials and organizers in the administration of government offices in Indonesia. eoffice Massage Secure Internet Phone Secure Video Conference Calculation of the Target employee performance Government Finance Assets, etc. In one integrated system

APPLICATIONS USAGE AND DEVELOPMENT Indonesia

Single Submission of data and information; 2.

POLICY MESSAGIN G SYSTEM E-PORT E-CUSTOMS

Jakarta's Tanjung Priok Port the NSW scheme

17 APPLICATIONS USAGE AND DEVELOPMENT Indonesia Nasional Single Window (INSW) INSW enables: 1.Single Submission of data and information; 2.Single and Synchronous processing of data and information; 3.Single Decision-making for customs release and clearance of cargo. E-PAYMENT E-LICENSING ASW INSW E-TAX GOV. POLICY MESSAGIN G SYSTEM E-PORT E-CUSTOMS First introduced in December in 2007 at Jakarta's Tanjung Priok Port the NSW scheme reduce time for importers to be cleared to receive goods to a max of 7.5 hours. Speed up logistics, process and reduce costs in the export and import goods. Removing barriers and facilitating easy public access

Directorate General of Tax (DGT) utilizes ICT in processing

18 Indonesia operates a self-assessed taxation system All tax payments are made via the banking or the postal system Directorate General of Tax (DGT) utilizes ICT in processing tax administration : e-filing; e-billing; e-spt e-reg e-npwp e-njop

19 e-learning PORTAL RUMAH BELAJAR

20 Integration of Electronic Public Service

e-ktp is first launched in August 2011 and data processing is targeted for 197 municipalities data proccessing for the

21 ektp E-KTP electronic identity card for all Indonesian citizens containing security codes and electronic records as a means of verification and validation of the identity of the card holder. e-ktp is first launched in August 2011 and data processing is targeted for 197 municipalities data proccessing for the remaining 300 municipalities was concluded in 2012 In 2013, 507 municipalities done. For the 2014 elections, the National Election Commission to use the data of e-id card, as voter database.

22 Card for the less fortunate Healthy Indonesia Card The form of the use of ICT, to ensure that all citizens get the same basic health insurance. Smart Indonesia Card The cards are given to all Indonesian students, to ensure that all children in Indonesia, the right to learn. Prosperous Family Card The cards are used as a form of control of social welfare for citizens who are less fortunate.

CHALLENGES Availability of ICT infrastructure in rural areas Weak implementation of e-government in local governments due to limited infrastructure and lack of

23 CHALLENGES Availability of ICT infrastructure in rural areas Weak implementation of e-government in local governments due to limited infrastructure and lack of ICT-able human resources Absence of comprehensive laws regarding specific fields of ICT, such as, cyber crime. Integrated government Information security Interconnectivity

24 A standard framework for E-Government development To get maximum results, egovernment in Indonesia should be part of the main political policy of Mr. President

25 Three priority in the development of egovernment in Indonesia

26 The E-Governance institutional structure must be driven by the functions to be performed and by some key principles

27 Indonesia will increase the institutional level egovernment

28 Dedicated ICT leadership roles (CIO), reporting directly to their respective Executives are critical to E- Governance success

29 Thank You Bambang Dwi Anggono, S.Sos, M.Eng, CEH

Computerization of Major Tasks. Expansion of Digitalization

Computerization of Major Tasks Establishment of administrative DB on residence, real-estate, vehicle, etc. Expansion of Digitalization Digitalization of procurement, patent, tax, customs, passport issuance,