Implementing sustainable practices and measuring our progress

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1 Implementing sustainable practices and measuring our progress Great Strides, Better Footprint Since the GreenWay program began in 2007, we have substantially reduced our environmental footprint. This year we continued to move forward with our sustainability efforts, reducing our own internal footprint and developing our customers sustainability offerings - as well as turning our focus to systematic measuring and monitoring. As a result, we made great strides both in our ability to quantify how CSC interacts with the environment and in the overall transparency of our environmental sustainability efforts. As we look ahead, our aim is to continue to increase our transparency, and better manage our footprint and results through the most accurate and effective measurement possible. From left: CSC Environmental Sustainability Lead, Charlotte Scallon, and CSC Manager Supply Chain Management Key Initiatives, Christina Fitzsimmons, accept the Silver Recognition award from Minister for the Environment Robyn Parker. Sustainability Leadership We were presented with a Silver Recognition award through the New South Wales Department of Environment and Climate Change and Water (DECCW) Sustainability Advantage Program. To win this Australian recognition, we demonstrated significant environmental achievements after receiving bronze recognition last year. Continuing improvements in our operational efficiencies p and progress towards meeting our carbon target, as well as work undertaken in our supply chain and our staff education program contributed to our success in this government program. Next steps As we continue to build on our sustainability success to date, we aim to achieve Gold recognition within the DECCW Sustainability Advantage Program. 28 CSC 2010/11 Corporate Responsibility Report

2 We will also focus on setting more quantitative targets for our CR activities. We are planning to prepare a Global Reporting Initiative (GRI) based report next year which qualifies for application level C or above. Achieving Significant Energy Savings In 2008 we set a target to reduce CO 2 emissions from our office energy consumption and flights by 25% by the end of 2010 (based on 2007 levels). We are proud to say that by the end of calendar year 2010, we had achieved a 23% reduction. This reflects the continual determination of our facilities and real estate team to improve resource efficiencies in our buildings. CO 2 emissions from our office energy consumption fell by 24% based on 2007 levels, reducing the tons of CO 2 released into the atmosphere by 3460 tons. A number of energy efficiency projects took place. These include: CO 2 e EMISSIONS FROM CSC S OFFICE ENERGY CONSUMPTION AND FLIGHTS ToNNES 20,000 15,000 10, , , , * 11,912 Base building initiatives at our Macquarie Park office: In an effort to improve the energy efficiency of our Macquarie Park office, we teamed up with Goodman, the landlord of the premises, to put in new measures that will take us further along in our sustainability journey. Lighting Sensor lighting has been installed in the car park areas. After 6pm and on the weekend, lighting is controlled by infrascans that detect movement and initiate activation of the lights. This initiative alone is expected to save 3,355 kwh per year, 4 tons of CO 2. Daylight sensors have also been installed 5,000 * 2010 emissions have been calculated using the National Greenhouse Accounts (NGA) emissions factors published by the Australia Department of Climate Change and Energy Efficiency. The 2007, 2008 and 2009 results have been re-calculated using these emissions factors to make comparison. CSC 2010/11 Corporate Responsibility Report 29

3 in the fire stairs. This is expected to save 5,990 kwh per year, a saving of 6 tons of CO 2. This is equivalent to 5 vehicles being removed from the road or 28 acres of forest preserved. In order to further reduce the high running cost of our A/C system at Macquarie Park and eliminate unnecessary energy usage, we reviewed and made changes to the hours of operation to better reflect the actual usage of our premises. We have also installed tamper-proof boxes over the after-hours A/C push buttons to reduce out-of-hours A/C operation. When comparing energy consumption from calendar year 2009 to 2010, the total annual savings was 755,279 kwh, which saves a approx 670 tons of CO 2 per year. This is equivalent to 366 vehicles being removed from the road. Office consolidation and move to a 4.5 star rated office In April 2010, CSC Australia moved all Melbourne-based staff to one consolidated office in Docklands, Melbourne. This building has been designed to achieve a 4.5 NABERS rating, principally on account of the energy efficiency features of the building. These include: Office levels are double glazed, with the ground floor designed with high performance single glazing. Office lighting is designed for enclosed spaces and zones, in accessible locations. This means that lighting is only used in the areas needing it. Low E rated facade with best practice visible light reflectance and thermal insulation Additional initiatives contributing to the high environmental performance of the building include: Bathrooms have dual flush systems installed. Dollar Savings when After Hours A/C changes introduced in February After Hours A/C Charges ,984 5,846 1, % of the water for landscape irrigation is sourced from onsite water collection or recycled site water. 95% of all painted surfaces, carpets, adhesives and sealants are specified to be low in volatile organic compounds. No flush urinals in the mens toilets. In building parking for approximately 100 bicycles. Water tank providing temporary storage for fire protection and reused for flushing toilets. Carbon Dioxide Monitoring System adjustment of outside air ventilation rates. Next Steps We have extended our CO 2 target to the end of calendar year 2011, to allow us to meet and improve on the 25% reduction we initially set ourselves. February March April May June 30 CSC 2010/11 Corporate Responsibility Report

4 CSC Australia s new office in Docklands, Melbourne. Designed to achieve a 4.5 NABERS rating. ISO14001 accreditation for Docklands We also expanded our Australian ISO14001 portfolio to cover our new CSC Docklands facility. This is not an easy accreditation to achieve for any office or data centre it required assessing all of our activities and processes in the office which have an impact on the environment and ensuring appropriate controls are in place to reduce or eliminate these impacts. Audits are not only of our end-to-end processes in facilities, but also of the management programs we have put in place to achieve our environmental objectives. All of our Australian offices and data centers are fully certified and integrated into our Environmental Management System. The process of plan-do-checkact, at the core of an EMS, ensures the continual improvement of CSC Australia s environmental performance. Data Centre Servers This year CSC Global ran a pilot with a tool from 1E that will help us identify opportunities for further reduction of physical and virtual server sprawl, as well as increase our energy efficiency through cutting-edge server power management technology. Read more in our case study at Next steps A Power Usage Effectiveness (PUE) target will be set for data centre energy efficiency improvements. Further projects will be implemented to increase power efficiency of our data centres. This includes the scheduled replacement of UPS batteries at our Pyrmont data centre, guaranteeing improved operating efficiencies and leading to less power consumption. CSC 2010/11 Corporate Responsibility Report 31

5 Waste Reductions E-waste Under our e-waste contract, IT components collected from CSC and customer sites are dismantled and recycled or destructed within a closed loop system, using the contractor s ISO14001 certified facilities around the world. This gives us confidence that hazardous materials are not disposed of in an improper manner and components are not recycled in non-regulated facilities in developing countries. CSC Australia now receives detailed environmental reports, ensuring a level of transparency in the quantity and destination of these materials and components. In FY11, 70,813kg of CSC and customer e-waste materials were destructed and recycled in an environmentally and ethically responsible manner. This covers 98.5% (averaged over the year) of all commodities collected. Next steps We will provide an opportunity for staff to hand over all e-waste peripheral waste such as mice, old laptop batteries and keyboards that often get forgotten and sent to landfill. This will be collected by our e-waste provider and components will be recycled where possible. New general waste contract next steps Our new waste contract for all offices was signed in July This will pull together our recycling and general waste collection. We will start receiving waste reports detailing quantity of recycled material and general waste leaving our offices in November 2011, allowing us to begin baselining. Our waste target will be set in May 2012 when we have a complete six month data set for baseline comparison. The Right Data Enables Improvement This year we identified strengths and weaknesses in our reporting processes and programs, and then improved our transparency, engagement and ability to achieve concrete sustainability results. SAP Carbon Impact To improve our emissions reporting, we implemented one of our most innovative customer solutions at CSC offices. Starting in Australia, we ran a pilot of SAP s Carbon Impact software. Replacing spreadsheets and arduous data collection and calculation, the solution enabled us to make GHG reports available electronically for governments and other stakeholders. Carbon Disclosure Project Emissions Reporting Across the Business This year, we reported, globally, for the first time to the Carbon Disclosure Project (CDP). Through the nonprofit CDP, organisations disclose their governance, strategy, emissions targets, communications, and risks and opportunities around climate change as well as their emissions performance to investors, customers, and the public. Our 2010 submission received a strong score of 70, compared with a peer average of 48. Next Steps Using the knowledge gained through the development of our own reporting processes, along with the systems integration experience obtained through pilot of the SAP s Carbon Impact, we plan to work with our clients to help them capture and report on their own carbon emissions, using SAP s sustainability solutions. 32 CSC 2010/11 Corporate Responsibility Report

6 Winning photo in the Green Champion national photo competition Peter Dlutowski of Macquarie Park office for Raindrop at Sunrise Staff Engagement Green Champions The GreenWay Team established a Green Champions network to engage with CSC staff in To ensure that the Green Champions provide employees with the sustainability information and events that they are interested in, a survey was undertaken at the end of This allowed the Green Champions to develop a calendar of targeted events for The most popular areas of focus were found to be: Solar and green energy. Next Steps We will be using the results of the 2011 staff survey to continue to provide and organise sustainability events and activities according to what our staff want. CSC staff will be piloting modules provided by Change2 on the subject of energy efficiency through IT. This training has been part funded by the NSW Office of Environment and Heritage and has been designed to engage and inspire the IT professional to look at other areas where IT can assist other parts of the business to become more energy efficient. Organic gardening and growing your own fruit and vegetables. Recycling water in the home. These topics were presented to staff in the form of and wiki, with practical hints and tips, contacts and special offers provided. Organic Gardening Expos were held at our Macquarie Park and Docklands offices, where organic fruit and vegetables could be bought, along with tools to grow their own at home and live demonstrations. There was also the opportunity for staff to discuss topics on our intranet as well as a national staff photo competition on the subject of water. The 2011 staff survey was released at the end of February 2011 to gauge what staff want to learn about and be involved in this year, as well as generate feedback from 2010 events. CSC 2010/11 Corporate Responsibility Report 33