Paul J. Smith. Summary. Specialties. Experience. President at Advanced Cleanroom Microclean

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1 Paul J. Smith President at Advanced Cleanroom Microclean Summary An award-winning executive in operations and sales with a highly successful career in setting up and managing high-performing organizations for leading service, marketing, consumer products, food and capital equipment companies. Generated $687 million in revenues with gross margins up to 51%. Specialties Outstanding skills in revenue generation, strategic planning, brand positioning, recruiting and training of highperforming staff, development of cost saving and efficient delivery systems, supply chain management and union negotiations. Experience President at Advanced Cleanroom Microclean (ACM) September October 2014 (4 years 2 months) Lead a team in the fast paced, high tech cleanroom services market segment. Customers include pharmaceutical, microelectronic, medical device, and aerospace clients with critical environment contamination control needs. Vice President Sales & Customer Service at Peak Performance (3 years) Increased revenues by 29% in three years for the largest provider of marketing services to automotive dealerships service departments throughout the U.S. Promoted to VP of Customer Care in addition to VP Sales after two years. Lead three teams: a field sales force with 52 account executives and managers, a customer care team with 28 customer care employees and managers and an administrative team of four. Instituted Key Performance Indicators that focused on profitable revenue growth and customer retention increasing profit by 37% in Established three new OEM clients and expanded 7 exclusive OEM client relationships. Negotiated a $21 million purchase order with a new exclusive OEM partner, the company s largest contact ever. Focused the company s attention on reoccurring revenue with existing customers. Increased monthly sales to dealerships by 211% and generated $7.1 million in new incremental, reoccurring revenue with existing dealerships over three years. Implemented an internal CRM tool that improved customer satisfaction through constant field visitation and service delivery as well as continued market prospecting nationwide. Vice President Sales at Aramark Uniform Services (less than a year) Page1

2 Generated an 18% increase in year-over-year sales revenue in eight Western states for the second largest supplier of career apparel with $1.1 billion in revenues. Part of a $10.2 billion public provider of business services with international operations and 240,000 employees. Managed 107 account executives located throughout the Western Region, 15 sales managers, two sales directors and one sales trainer. Sales team achieved #1 status in the 2006 summer sales contest by producing 289% of plan. Moved the company s sales force and objectives towards mid-market companies that were previously overlooked. Generated $4.2 million in new sales, achieving 90% of the total annual sales plan within the first 90 days of implementation. Established a new training and evaluation process for sales associates, which measured performance metrics in the selecting and tracking of the best sales professionals. Vice President - Sales and Operations at Securicor (4 years) Held P&L responsibility for $96 million in revenues for a region with 3,000 employees in 65 locations throughout the Western Region for a $1 billion international provider of security and airlines services with 24,000 employees. Personally sold services and equipment to Fortune 500 companies for West Coast subsidiaries. Recruited and trained an entire 12-person Western Region sales team. Repositioned the brand and, over a two-year period, increased market share from 5% to 11%. Implemented a client visitation program that increased client retention from 85% to 96% over a two-year period. As a result of 9/11 and the subsequent changes in business, successfully transitioned $20 million of contracts and 600 employees into a startup spin-off, Air Serv Corporation, in Increased new accounts by 200% between , adding five new lines of service in two new markets. Achieved $7.4 million in new sales in GM / Group Manager at Aramark Uniform Services (6 years) Held P&L responsibility for a group generating $25 million in revenues with four facilities in continental U.S., Puerto Rico and Mexico and 550 associates, including a management staff of 12. Promoted from General Manager Western Operations to Group Manager in Strategically overhauled the group s Western Region operations. Designed and implemented a plan that expanded the group s target market. Over a two-year period, increased revenues from $4 million to $12 million with a profit swing of $1.3 million. This group was mandated to meet FDA criteria and, as a result, initiated a plan that led to ISO 9002 Certification, a first for Aramark Corporation. Increased net income from a 5.7% loss to 10.2% profit. Awarded President Club honors in sales and profit in 1996, 1997 and 2000 and was designated for the Division #1 in Client Retention in In 1997 and 2000 was in the Top 5 in sales performance for the Division. Successfully negotiated contracts with collective bargaining units of the Teamsters, SEIU, Engineers and Administrative unions. General Manager - Multiple Locations at PepsiCo / Taco Bell (3 years) Page2

3 Led an operations team with P&L responsibility for 12 PepsiCo owned units in South Central Los Angeles. Developed and implemented a strategic marketing plan that increased market share by adding untapped revenue streams. Increased revenues by 18% in one year, exceeding all sales and profit plans. Developed a turn-key model for new location startups. The model was determined to be the key to maintaining construction budgeted goals and was used throughout PepsiCo as a best practice. Led teams that established best practices in recruiting, hiring and teaching leadership techniques while delivering outstanding customer service. Sales Manager at KONE (3 years) Drove new business development for the fourth largest global provider of elevators and escalators with 2.9 billion in revenues and 25,500 employees. Met and exceeded each year s sales plan. Promoted from Sales Associate to Sales Manager after only 18 months in position. Initiated and contracted with the City of Los Angeles to provide elevators and escalators for the MTA project for $12.3 million, which resulted in the company s largest client to date. Member of President s Circle for Outstanding Results vs. Quota. Participated on a leadership team in defining and rolling out best practices within the U.S. sales team. Skills & Expertise Strategic Planning Customer Retention Automotive Customer Satisfaction Profit Sales Management Sales Operations Business Development Business Analysis Business Strategy Business Process Management Team Leadership Strategic Partnerships Process Improvement Negotiation Account Management Customer Service Sales Process Start-ups CRM Cross-functional Team Leadership New Business Development Forecasting Page3

4 Business Planning B2B Competitive Analysis Direct Sales Executive Management Contract Negotiation Leadership Marketing Strategy Operations Management P Recruiting Marketing Selling Strategy Supply Chain Management Training Education Pepperdine University, The George L. Graziadio School of Business and Management MBA, Finance & Marketing, University of Notre Dame BA, Government, Activities and Societies: Army R.O.T.C. Scholarship New Trier Page4

5 Paul J. Smith President at Advanced Cleanroom Microclean 5 people have recommended Paul J. "I have worked with Paul for over 3 years as he was the National Sales Manager and VP of our company. Paul is not only a great manager but also a successful and experienced process developer. Paul is directly responsible for our company's success in an extremely competitive market. He is one of the most versatile and knowledgeable business professional I have had the privilege of working with."" Vladina Greene, reported to Paul J. at Peak Performance "Paul is certainly a results and numbers driven manager who excels at motivating his employees while still making their jobs enjoyable and fun. I had the opportunity to spend time in the field with Paul and can credit him for teaching me how to sell on an executive level. I can say first hand he takes an active role in the professional and personal development of his employees and is one of the most positive and encouraging managers I have had the pleasure of working with." Chelsea Stone, reported to Paul J. at Peak Performance "Paul was my VP of Sales. Paul demonstrated a intergrated approach to management by becoming familiar with customers, sales force and staff. He was proficient at selecting the needs and strengths of each and developing his strategies to the advantage of all parties. Paul has the attitude and abilities that will benefit most any company." John P Bryant, reported to Paul J. at Peak Performance "I am proud to give a recommendation to Paul Smith. Paul is a benchmark leader that has proven his worth at some of the top Fortune 500 companies. He has been able to excel as both a operations leader and sales leader by developing great talent, making key strategic decisions and focusing on his customers. He is a charasmatic leader that I would enjoy working for and with." Sterling Peloso, worked with Paul J. at Aramark Uniform Services "Paul was one of the very few managers I have worked with who really focused on both customer and employee relationships, yet at the same time kept on eye on the bottom line. He was always working on building and growing relationships with existing customers, in addition to showing the strength of the Page5

6 management team to prospective customers. Even though he was the person in charge of his business unit, he carried himself as just one of the team members. He made it a point to walk the floor and get to personally know all the employees, even the productioin assosciates. Paul was a firm decision maker, but he actively solicited the opinion of his management team. The production manager, service managers, and controller all had an open door to Paul to give feedback and input. If you are looking for someone who constantly strives to hit company sales/profits goals, at the same time building productive, loyal employees, I would strongly recommend Paul for that role." Dennis Delaney, worked with Paul J. at Aramark Uniform Services Contact Paul J. on LinkedIn Page6

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