Benefit Programs Supervisor (Manassas Park)

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1 Benefit Programs Supervisor (Manassas Park) Posting Details Position Information Working Title Benefit Programs Supervisor (Manassas Park) Role Title Local-Classified Hiring Range $53,380-$85,408 Job Type Full-Time (Salaried) Job Type Detail Full-Time Salaried - Non-Faculty- FTS-1 Does this position have No telework options? Does this position have a bilingual or multilingual No skill requirement or preference? Pay Band UG Is this position funded in whole or in part by the American Recovery & No Reinvestment Act (Stimulus Package)? Hiring Agency (1) Dept of Social Services - Local (765-01) Hiring Agency (2) Dept of Social Services - Local (765-01) Agency Website Location Manassas Park Sublocation District VDSS Northern - Manassas Park Position Number Job Posting Number Type of Recruitment General Public - G This position determines eligibility for government assistance programs. Employees train, lead, and develop staff and monitor case management services. Job Description Provides administrative and programmatic supervision to staff; reviews case management plans to include quality assurance of case management services; develops written guidelines for delivery of

2 case management services; assigns caseloads to staff; coordinates and monitors activities of staff; holds individual and group conferences to review cases and problems; reviews case records and evaluates performance of staff members and recommends indicated action; recommends hiring, disciplinary actions, transfer, promotion, and termination of personnel within the limits of appropriate statutes, rules and regulations and policies, developing performance standards and preparing corrective action plans; represents eligibility staff needs to senior management team; prepares and implements internal operating policies and procedures; interpreter s regulation, policy and other program information changes to staff; trains new employees in areas such as agency policy, department procedures and agency or government regulations; determines staffing needs and makes recommendations to management; maintains records and prepares regular and special reports; participates in developing and implementing agency administrative policy; makes decisions on controversial cases or presents them for higher level action; authorizes emergency assistance for applicants/recipients; serves in a liaison capacity to other agencies and groups; monitors program expenditures; and meets with community groups to discuss programs and resources and develops/maintains cooperative relationships with public and private entities. provides administrative and programmatic supervision to staff; reviews case management plans to include quality assurance of case management services; develops written guidelines for delivery of case management services; assigns caseloads to staff. Coordinates and monitors activities of staff; holds individual and group conferences to review cases and problems. Reviews case records and evaluates performance of staff members and recommends indicated action; recommends hiring, disciplinary actions, transfer, promotion, and termination of personnel within the limits of appropriate statutes, rules and regulations and policies, developing performance standards and preparing corrective action plans. Represents eligibility staff needs to senior management team; prepares and implements internal operating policies and procedures; interprets regulation, policy and other program information changes to staff; trains new employees in areas such as agency policy, department procedures and agency or government regulations; determines staffing needs and makes recommendations to management; maintains records and prepares regular and special reports; participates in developing and implementing agency administrative policy;

3 Minimum Qualifications makes decisions on controversial cases or presents them for higher level action; authorizes emergency assistance for applicants/recipients. Serves in a liaison capacity to other agencies and groups; monitors program expenditures; and meets with community groups to discuss programs and resources and develops/maintains cooperative relationships with public and private entities. Considerable knowledge of current social, economic and health issues and trends; principles and practices of effective supervision; public assistance programs, policies and regulations; the literature in the field of eligibility determination; casework supervision principles and practices; and effective interviewing techniques. Working knowledge of computer systems and standard office software to include the state Department of Social Services human services systems. Skill in operating a personal computer and the associated office and agency software. Preferred Qualifications Special Requirements Demonstrated ability to: work effectively with others; work independently supervising and training others to deal effectively with the public; plan and manage work effectively; communicate effectively both orally and in writing; interpret laws, policies, and regulations and to make decisions based thereon; plan and supervise work activities, including service delivery, training, record keeping duties and organizational operations; develop and maintain good working relations with internal and external customers; and evaluate financial assistance programs. Bachelor s degree in the human services field and human services program experience in a lead or supervisory capacity OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Applicants may be subject to a Criminal History Background search, Central Registry search, and DMV/driving record check. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requesting by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks an screenings.

4 Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency. Maybe required to participate in after-hours on-call schedule on a rotating basis. Driving record must beet agency standard. Applications for this position must be submitted electronically through this website. Mailed, ed, faxed or hand delivered applications and resumes will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Contact Information Special Instructions to Applicants Consideration for an interview is based solely on the information within the application. Please refer to your RMS account for the status of your applications and this position. Applications must include work history, including periods of unemployment if applicable. Randi Knights Name Phone Fax FAXED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION ED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION Address MAILED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION Posting Information Job Open Date 04/24/2015 Job Close Date 05/01/2015 Open Until Filled No Is this a continuous recruitment position?no Is this a multi-hire position? No Copying From Job Posting Number Copying From Position Number Hiring Managers with Access to Posting Randi Knights Quicklink for Posting Recruitment Cost Recruitment Cost Screening Criteria

5 Screening Criteria Criteria 1 Skill in operating a personal computer and the associated office and agency software. Criteria 2 Considerable knowledge of casework supervision principles and practices Demonstrated ability to interpret laws, policies, and regulations to make decisions Criteria 3 based thereon. Criteria 4 Demonstrated ability to evaluate financial assistance programs. Criteria 5 Considerable knowledge of interviewing techniques. Criteria 6 Previous employment with a local Department of Social Services Criteria 7 Experience with agency related software. Criteria 8 Experience in a supervisory role. Criteria 9 Veteran (if all minimums are met) Criteria Disabled Veteran (if all minimums are met) 10 Applicant Documents Required Documents None Optional Documents 1. Resume 2. Cover Letter Posting Specific Questions Required fields are indicated with an asterisk (*). 1. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only); o Yes o No o Not Applicable 2. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only) o Yes o No o Not Applicable 3. * How did you hear about this employment opportunity? o Newspaper (Please specify below) o VEC o Agency Bulletin Board o Radio/TV (Please specify below) o State Recruitment Management System (RMS) o Other (Please specify below)

6 4. * Please specify the media source (newspaper, radio/tv or Other) from question #3. If no response, type 'N/A. (Open Ended Question) Guest User There is no guest user set up for this posting.

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