Cross-Cultural Technology Management

Transcription

1 Cross-Cultural Technology Management Website: 1

2 Cross-Cultural Technology Management The cross-cultural Technology Management is based on s expertise that provides three levels approaches to improve your company's core competences in global competition. Fundamental Level: North America vs East Asia o Organizational Culture o Industrial Communication o Cross-Cultural Communication Mid Level: Challenges and Strategies o Managing Technology Effectively Across Culture Advanced Level: Global Competition o Technology Management in a Changing World 2

3 Cross-Cultural Technology Management Fundamental Level: North America vs East Asia o Organizational Culture o Industrial Communication o Cross-Cultural Communication Mid Level: Challenges and Strategies o Managing Technology Effectively Across Culture Advanced Level: Global Competition o Technology Management in a Changing World 3

4 Organizational Culture Characteristics o Founder Oriented Values & Beliefs o Innovation and Risk-Taking o Unique and Sustainable o Outcome Oriented Functions o Define identity o Facilitate commitment o Sustain work environmental stability Formation Process o Philosophy of Founders o Sustaining Thinking & Working Styles o Key Managers o Socialization Processes 4

5 Organizational Culture (Continue ) Dilemma o Organization's effectiveness o Diversity Issues o Incompatibility Learning Organizational Culture o Observation of Leaderships o Organizational History o Symbolic Values o Terminologies Strengthening Organizational Culture o Reward Consistent Values o Sustaining Stable Workforce o Managing the Cultural Network o Maintaining Ethical Socialization 5

6 Cross-Cultural Technology Management Fundamental Level: North America vs East Asia o Organizational Culture o Industrial Communication o Cross-Cultural Communication Mid Level: Challenges and Strategies o Managing Technology Effectively Across Culture Advanced Level: Global Competition o Technology Management in a Changing World 6

7 Industrial Communication Nature of Organizations in the Internet Era Changing o From Centralized to Decentralized Structures o From Control to Support of Performance Structure o From Analog to Digital Computerized Technology o From Regional to Global Competition 7

8 Industrial Communication (Continue ) Organizational communication A process involving creating, exchanging, interpreting, and storing messages Importance of Organizational Communication Easier to address workplace issues: o Implementing Cross-Cultural Teams o Understanding Cross-Cultural Issues o Adopting New Technologies o Handling Complex and Collaborative Communication o Knowing How to Learn 8

9 Cross-Cultural Technology Management Fundamental Level: North America vs East Asia o Organizational Culture o Industrial Communication o Cross-Cultural Communication Mid Level: Challenges and Strategies o Managing Technology Effectively Across Culture Advanced Level: Global Competition o Technology Management in a Changing World 9

10 Cross-Cultural Communication Cross Cultural Management olearn how cultures affect management practices oidentify the similarities & differences across cultures in management practices oincrease effectiveness in global management ohelp organization's members to better understanding of other cultures 10

11 Cross-Cultural Communication (Continue ) A Cultural Guide to Communication o Look for the meaning behind the words o Assume differences until similarity is proved o Know what you don't know o Emphasize description rather than interpretation o Practice empathy & patience o Treat your interpretation as a working hypothesis o Always Perform Observation & Listening skill 11

12 Cross-Cultural Communication (Continue ) Cross-Cultural Communication Training Suggested: o Improving Cultural Quotient o Understanding Cultural Differences o Relevant knowledge (Culture, Communication, etc.) about target countries o Language (Terminologies) and adaptability skills 12

13 Cross-Cultural Technology Management Fundamental Level: North America vs East Asia o Organizational Culture o Industrial Communication o Cross-Cultural Communication Mid Level: Challenges and Strategies o Managing Technology Effectively Across Culture Advanced Level: Global Competition o Technology Management in a Changing World 13

14 Managing Technology Effectively Across Culture Working Effectively Across Cultures o Understanding Cultural Differences in International Working o Knowing Key Cultural Elements o Developing Cultural Awareness in Relevant Countries o Practicing Cross-Cultural Communication o Utilizing On-Line Communication Technology o Deploying Strategies to Build Successful Cross- Cultural Relationships 14

15 Managing Technology Effectively Across Culture Managing Effectively Across Cultures outilizing Face-to-Face and Virtual Business Communication Technology oadapting Different Cultural Variables (Attitudes, Values and Behaviors) oplanning Business Strategy and Communication with Cultural Differences opromoting Cooperation with International Colleagues and Clients 15

16 Cross-Cultural Technology Management Fundamental Level: North America vs East Asia o Organizational Culture o Industrial Communication o Cross-Cultural Communication Mid Level: Challenges and Strategies o Managing Technology Effectively Across Culture Advanced Level: Global Competition o Technology Management in a Changing World 16

17 Technology Management in a Changing World A Changing World o Organizations in Global Competition o Strategy Needed for Cross-Cultural Communication o New Improved Communication Technology o Management with Cultural Guided Communication 17

18 Technology Management in a Changing World (Continue ) Technology Management Across Cultures ounderstanding Cultural Differences in International Working Environments oknowing Key Cultural Elements in Learning New Technology odeveloping Technology with Cultural Awareness outilizing On-Line Communication in Technology Management ointegrating Cultural Advantages for Innovative Technology Development 18

19 Cross-Cultural Technology Management Website: