Elevate your Hiring with SkillSurvey Reference and Source. Cheryl Evans Director of Sales May 31, 2017

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1 Elevate your Hiring with SkillSurvey Reference and Source Cheryl Evans Director of Sales

2 Get reliable insights faster and transform your everyday hiring processes. Improve Recruiter Efficiency Get an 85% response rate from an average of 4 references in less than 2 day Reduce Turnover Improve quality of hire with better insight and information. Lower turnover for cause by 35% Reduce Legal Risk Consistent and Compliant Process Improved HCAPHS Scores Hiring decisions based on patient satisfaction behaviors Sourcing Tool Fueled by References and Referrals. Grow your talent pipeline with a targeted pool of potential candidates

3 The 180º Perspective vs 360º View of the Candidate Typical recruitment practice gathers insight from the candidates perspective A full 360 gathers job-related behaviors from those they worked with: managers, coworkers, direct reports

4 Where in the Hiring Process Best Practice Source Candidates Screen Top 3-5 Candidates Check References Interviews and Dialogue Regarding Feedback

5 One Good Hire Can Lead to Another 30% 3 candidates 3 of references provide An apply organization 5 on opt references average in has = for each each job = passive 1,500 job openings = 300 potential candidates contacts

6 How It Works Less than 1 minute Report ready Less than 5 minutes Less than 2 days 85% response rate

7 Live Demo

8 TA: Job Application Process TO DO: CHOOSE SKILLSURVEY SURVEY ID Reference Check 1. Click Recruiting on the Workday home page 2. Click My Candidates Primary Recruiter 3. Click the link for the candidate 4. Move candidate forward to reference check 5. Click Additional Data under the Overview tab 2017 Lourdes Health System - Livonia, MI 8

9 TA: Job Application Process TO DO: CHOOSE SKILLSURVEY SURVEY ID (continued) Reference Check 5. Click Edit 6. Click the prompt icon to choose a survey 7. Click OK 8. Click Done 2017 Lourdes Health System - Livonia, MI 9

10 TA: Job Application Process Process Steps Which role(s) can do this step? Primary Recruiter 1. Log in to Workday 2. Click Inbox Rita Recruiter ( ) 3. Find the in mail relating to the Skill Survey that you just requested and click SUBMIT and then DONE. (If you fail to complete this step, the survey will not be launched) 2017 Lourdes Health System - Livonia, MI 10

11 Candidate Receives with Link Pre-Hire 360 Workflow English Deutsch Español Français Português 繁體中文 From: Lourdes Health System To: Cheryl Evans Subject: Lourdes Health System Reference Steps Dear Cheryl, Thank you for your continued interest in the RN position with Lourdes Health System. As already explained to you, a critical step in the selection process is reference checking. Lourdes Health System uses web-based reference checking for this purpose. Please click on the link below. It will open a web page where you will input your references. You will also be able to review a sample of the questions being asked and the that will be sent to your references. Your references will be ed a reference survey and their responses will be submitted directly back to SkillSurvey, Inc. No one will see your references' individual responses because all responses are averaged and made available in one confidential summary report. Note that all references will be responding as individuals, not as representatives of any company or organization. Please click or paste this link into your browser: Need help? Frequently Asked Questions: Technical support: customerservice@skillsurvey.com

12 Candidate Inputs References Scott Davies Cloud Communications SkillSurvey

13 Candidate Confirms References and Signs Legal Waiver Proof of Consent I hereby release each of Lourdes Health System and SkillSurvey and their respective officers, directors, managers, agents and employees from any and all claims, actions

14 Automated Sent to All References From the Candidate English Deutsch Español Français Português 繁體中文 From: Patrick Thomas To: Scott Davies Subject: Patrick Thomas Reference Request Dear Scott Davies, I am pursuing a career opportunity and I m asking you, as well as several other individuals, to complete this request as a professional reference. Please complete this short (less than 30 questions), confidential, web-based survey regarding my skills. When completing the survey, if you cannot answer a question based upon your experiences when working with me, please make sure to click the Not Observed (N/O) button instead of selecting a number on the 1-7 rating scale. No one will see your individual responses because the system averages the responses from all of my references together to produce one summary report. Please note that you will be responding as an individual, not as a representative of any company or organization. Also, I have executed a legally binding agreement that releases you, as well as any organization with which you are now affiliated or have been affiliated in the past, from any potential liability for providing this information. A copy of the Consent Agreement is available upon request. Please me to advise that you would like to receive a copy. The process is quick and easy. Please click or paste this link into your browser: Thank you for your time, Patrick Thomas

15 Job Specific Behavioral Survey-RN Survey

16 Verbatim Comments

17 Turning References and Referrals into Active Candidates

18 Building Your Talent Pipeline

19 Reference Results

20 About Us - Company - Since First to market with web-based reference checking - Reference solution is patented, other patents pending - Comprised of HR experts and behavioral scientists - Science/Data/Ease of Use - Scientifically validated to ensure business results - Hundreds of Job-specific, competency-based surveys - Own Data used for 17+ Validity Studies - Process is completely confidential and fully automated (mobile) - 10 million individuals entered into our referencing solutions - Focus on Customer Satisfaction - Dedicated Client Relationship team - 95% renewal rate year over year

21 Trinity Health Clients - Mercy Health Western Michigan - Mercy Health - Muskegon - Mercy Health - St. Mary s - Mercy Hospital Cadillac - Mercy Medical Center Clinton - Mercy Medical Center Sioux City - Mercy Medical Center Dubuque - Mercy Medical Center North Iowa - St. Joseph s - Syracuse - St. Peter s - Albany - Trinity Systems Office - Livonia - Newtown Square - St. Joseph s Mercy Health - St. Joseph s Mercy Ann Arbor - St. Joseph s Mercy Livingston - Mount Carmel Health System - Mount Carmel East - Mount Carmel West - Mount Carmel St. Ann s - Mount Carmel New Albany - Holy Cross Health Silver Spring - Mercy Health SE Pennsylvania - Sisters of Providence Springfield - St. Francis Healthcare Partners-Windsor - Saint Alphonsus Health System - St.Alphonsus Reg Medical Ctr - Boise - St. Alphonsus Medical Ctr Ontario - St. Alphonsus Medical Ctr Nampa - St. Alphonsus Medical Ctr Baker City - Trinity Senior Living - Mary Free Bed, McAuley, Park, Shore, St. Mary

22 Getting Started is Fast and Easy We provide you with - Dedicated Trinity Health Client Relationship Director - Set-up and training less than 2 hours You see immediate results! - Low cost special Trinity Health pricing - Based on Number of Employees, unlimited use

23 Questions? Cheryl Evans Director of Sales